Outdoor pool, pool umbrellas, sun loungers
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Reviews of VPX Hotel

3.5 out of 5
VPX Hotel
Panamericana Sur Km. 109 OTR., Sector Playa Sarapampa, Asia, Canete

Reviews

7.2

Good

Rating 10 - Excellent. 54 out of 170 reviews" "
Rating 8 - Good. 36 out of 170 reviews" "
Rating 6 - Okay. 48 out of 170 reviews" "
Rating 4 - Poor. 15 out of 170 reviews" "
Rating 2 - Terrible. 17 out of 170 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

kevin

Traveled with partner
Liked: Amenities, property conditions & facilities
Nice beach resort, but far from everything else... and too many flies.
Stayed 4 nights in Apr 2024

10/10 Excellent

claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the pool and beach
Stayed 2 nights in Mar 2024

4/10 Poor

Edgar

Traveled with partner
Disliked: Amenities, property conditions & facilities
The hotel is not properly maintained. It is very expensive for the little it offers
Stayed 1 night in Feb 2024

4/10 Poor

daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
poor service. nice place
Stayed 2 nights in Jan 2024

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manuel on Dec 17, 2023
Estimada Jaqueline, muchas gracias !!! esperamos poder agradecerle en su próxima estadía personalmente.Agradecidos por su preferencia

2/10 Terrible

SANGRAM

Stayed 1 night in Dec 2023

2/10 Terrible

Mehmet, Vancouver

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Booked for three nights and no internet at all for the whole three days. No help either from the hotel or Expedia. Be aware that internet and customer service is terrible around here. Getting into the hotel is very challenging from the highway. No real proper road pretty much.
Stayed 3 nights in Sep 2023

10/10 Excellent

Ines

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Pamela

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2023

2/10 Terrible

Ralph, Springfield

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible! This is the first time my family and I stayed at VPX hotel since the management change and will never stay here ever again. Previously all A/C worked, the hotel was well maintained and the food was excellent about a 3.5 to 4.0 star hotel. All rooms A/C did not work and the weather was 88 degrees F, had to pay for all meals at the time of order instead of at checkout and the staff definately catered to the lower Peruvian standards. Also concerned over the electrical connections... Again, DO NOT STAY HERE, this company lost a valuable and loyal customer.

2/10 Terrible

Miguel

Traveled with family
Disliked: Cleanliness, property conditions & facilities
No AC in the rooms, the facility, and its furniture looked damaged, and there were no towels for the rooms.
Stayed 1 night in Feb 2023

6/10 Okay

Susan, Miraflores

Traveled with partner
Liked: Staff & service
Counter support assisted us with an accesible room near to the pool Areas behind main areas had a very bad smell due to bad drainage system Employees were nice to us but looked tired as if their work hours exceeded 8 hour shift
Stayed 1 night in Feb 2023

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No AC, intermittent internet, dirty rooms and bathroom, the place is a mess, find somewhere else to go.. I saw lot of people complaining.. this place is a not worth it
Stayed 3 nights in Feb 2023

2/10 Terrible

Jose

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We got in the hotel at 3:15 pm and we never got the room it is 6 pm they said the room was not ready
Stayed 1 night in Jan 2023

6/10 Okay

Miriam

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We found black worms by the sink, a few of them,looked like parasite
Stayed 2 nights in Mar 2022

4/10 Poor

Freddie

Traveled with family
Disliked: Staff & service
The listings of fines that you can read on the welcome card in each room made it an easy environment
Stayed 1 night in Mar 2022

8/10 Good

Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was excellent as well as other installation. But the checking and checkout service was too slow
Stayed 2 nights in Feb 2022
Response from Reservas on Apr 22, 2022
Tomamos nota de las observaciones que ha tenido durante su estadía, informare a las areas indicadas para que puedan trabajar el los puntos debiles y mejorar. Gracias por escribirnos

6/10 Okay

omar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the price
Stayed 1 night in Jan 2022

6/10 Okay

omar

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Unorganized
Stayed 1 night in Jan 2022

2/10 Terrible

Jessica

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
The hotel is dirty, there are cockroaches in the rooms, the bathrooms are very dirty. While checking in, I heard two people complain about the cockroaches in their room. I will never go back.
Stayed 1 night in Jan 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weather was cool this time of year.
Stayed 1 night in Jun 2021
Response from Mayte on Jun 30, 2021
Hope you enjoyed the hotel. We are looking forward to assist you again.

10/10 Excellent

Felipe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from HOTELES ESTELAR DEL PERU on Mar 6, 2020
Estimado Felipe, Agradecemos y valoramos su calificación positiva con respecto a nuestro servicio y escogernos como alojamiento, nos complace saber que hemos cumplido sus expectativas. Esperamos tenerla de regreso muy pronto a nuestro hotel. Cordialmente. Maria Patricia Andrade Sterling. Country Manager Hoteles Estelar Del Perú

10/10 Excellent

BigE, Lima

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my favorite places to get away from Lima. This is the third time my family and I stayed at this location and will continue to stay as the facilities, staff and good are excellent. Most important is the excellent security for their guests. Great staff, perfect breakfast and a family fun location!
Stayed 3 nights in Jan 2020
Response from HOTELES ESTELAR DEL PERU on Jan 29, 2020
Dear Guest. We appreciate your comments about our Hotel, thank you for taking the time to write them. We are glad to know that you enjoyed your stay. We hope we can welcome you back any time soon. Best Regards. Maria Patricia Andrade Sterling. Country Manager-Hoteles Estelar Del Perú.

10/10 Excellent

Sid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Pleasant
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The room was in great condition. Clean, no smell of fungus or humidity and the view was great. It was nice to have a balcony to sit and relax on. Upon check-in, there was an issue about the payment so we had to wait for about half an hour, and would have been nice if everything was in order before our arrival. Although we did not go during high season and during the hot summer, the weather was nice and warm, but the swimming pool is extremely cold. The pools in the Caribbean, where the weather is even more hot and humid, are much warmer than this one. It would be great if the pool was a lot warmer in the future. I would love to go back but again, the temperature of the pool was too cold.
Stayed 1 night in Nov 2019
Response from HOTELES ESTELAR DEL PERU on Dec 3, 2019
Dear Guest. We truly apologize for all the inconveniences during your stay. All the involved areas have taken good note of your comments to solve the mentioned issues. We are always working so hard to improve every details and provide the best service. Your comments are highly appreciated and helped us so much. Best Regards. Maria Patricia Andrade Sterling. Country Manager-Hoteles Estelar Del Perú.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice but very secluded from sites and cities. Food is amazing but wait times for drinks can take up to 45 minutes and food about 2 hours. In the off season this resort is very quiet and bar and restaurant close early. Pack warm! Rooms are slightly chill / damp.
Stayed 3 nights in Jul 2019
Response from HOTELES ESTELAR DEL PERU on Aug 2, 2019
Dear Guest. We truly apologize for all the inconveniences during your stay. All the involved areas have taken good note of your comments to solve the mentioned issues. We are always working so hard to improve every details and provide the best service. Your comments are highly appreciated and helped us so much. Best Regards. Maria Patricia Andrade Sterling. Country Manager-Hoteles Estelar Del Perú.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were there in the off season so there were very few guests in the hotel; but the staff was still attentive and had plenty of things available. I never felt like we were being short changed due to the low occupancy.
Stayed 3 nights in May 2019
Response from HOTELES ESTELAR DEL PERU on May 10, 2019
Dear Guest. We appreciate your comments about our Hotel, thank you for taking the time to write them. We are glad to know that you enjoyed your stay. We hope we can welcome you back any time soon. Best Regards. Maria Patricia Andrade Sterling. Country Manager-Hoteles Estelar Del Perú.

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
The location was perfect and the beach is beautiful. The service could not be better. I wish there were more chairs at the beach. We could not get a chair on Saturday and all the pool chairs were also taken. The pool is a bit loud with lots of kids. Overall I would return tho.
Stayed 2 nights in Apr 2019
Response from HOTELES ESTELAR DEL PERU on Apr 26, 2019
Dear Guest. We truly apologize for all the inconveniences during your stay. All the involved areas have taken good note of your comments to solve the mentioned issues. We are always working so hard to improve every details and provide the best service. Your comments are highly appreciated and helped us so much. Best Regards. Maria Patricia Andrade Sterling. Country Manager-Hoteles Estelar Del Perú.

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
They charge prices of a luxury hotel, but clearly have no true luxury experience. We don’t ask much from hotels, but at this price, they would have more of a consumer focus. For example, they made us leave watching the sunset so we could pay a 4$ bar charge. They don’t let you leave the property until they have checked the minibar to see if you have taken a coke. We asked for an opener for a bottle of water, they appeared very scandalized about it, and had a staff member wait outside the room while we used it. They also appear to overwork there employees as the same people were working in the early morning as late evening. I would strongly advise against this hotel.
Stayed 2 nights in Apr 2019
Response from HOTELES ESTELAR DEL PERU on Apr 26, 2019
Dear Guest. We truly apologize for all the inconveniences during your stay. All the involved areas have taken good note of your comments to solve the mentioned issues. We are always working so hard to improve every details and provide the best service. Your comments are highly appreciated and helped us so much. Best Regards. Maria Patricia Andrade Sterling. Country Manager-Hoteles Estelar Del Perú.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool, and bar. I would recommend other activities for family and teenagers.
Stayed 2 nights in Mar 2019
Response from HOTELES ESTELAR DEL PERU on Mar 25, 2019
Dear Guest. We appreciate your comments about our Hotel, thank you for taking the time to write them. We are glad to know that you enjoyed your stay. We hope we can welcome you back any time soon. Best Regards. Maria Patricia Andrade Sterling. Country Manager-Hoteles Estelar Del Perú.

6/10 Okay

Verified traveler

Traveled with family and small children, Traveled with partner
Liked: Amenities, property conditions & facilities
Nice property, but not at all worth the money- around $230 with taxes, which weren’t included in Expedia. I really don’t like surprises in the form of unexpected taxes or resort fees.
Stayed 1 night in Mar 2019
Response from HOTELES ESTELAR DEL PERU on Mar 22, 2019
Dear Guest. We truly apologize for all the inconveniences during your stay. All the involved areas have taken good note of your comments to solve the mentioned issues. We are always working so hard to improve every details and provide the best service. Your comments are highly appreciated and helped us so much. Best Regards. Maria Patricia Andrade Sterling. Country Manager-Hoteles Estelar Del Perú.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family hotel with a beach front.
The hotel is perfect for families who want to go some time to Asia, where many Peruvians spend the summer season. The area has many private beach houses and apartments, and for what we found, this was the only nice hotel available in the area that had a beach front. The hotel was nice. They had a lot of activities to entertain the family. It is not quiet. If you want to relax, it’s better to stay at the beach area, since there are contests and activities going on around the pool. The swimming pool has different areas with different dephts. Overall, we had a good time.
Stayed 2 nights in Mar 2019
Response from HOTELES ESTELAR DEL PERU on Mar 22, 2019
Dear Karen, We appreciate your comments about our Hotel, thank you for taking the time to write them. We are glad to know that you enjoyed your stay. We hope we can welcome you back any time soon. Best Regards. Maria Patricia Andrade Sterling. Country Manager-Hoteles Estelar Del Perú.

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The ceviche made me sick. The food selection and quality was poor. Several plates were not available. A
Stayed 2 nights in Feb 2019
Response from HOTELES ESTELAR DEL PERU on Apr 1, 2019
Dear Guest. We truly apologize for all the inconveniences during your stay. All the involved areas have taken good note of your comments to solve the mentioned issues. We are always working so hard to improve every details and provide the best service. Your comments are highly appreciated and helped us so much. Best Regards. Maria Patricia Andrade Sterling. Country Manager-Hoteles Estelar Del Perú.

8/10 Good

maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent near the shopping center and good restaurants.
Stayed 2 nights in Jan 2019
Response from HOTELES ESTELAR DEL PERU on Jan 25, 2019
Dear Maria, We appreciate your comments about our Hotel, thank you for taking the time to write them. We are glad to know that you enjoyed your stay. We hope we can welcome you back any time soon. Best Regards. Maria Patricia Andrade Sterling. Country Manager-Hoteles Estelar Del Perú.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Clean and relaxing.
Stayed 1 night in Dec 2018
Response from HOTELES ESTELAR DEL PERU on Dec 7, 2018
Dear Guest. We appreciate your comments about our Hotel, thank you for taking the time to write them. We are glad to know that you enjoyed your stay. We hope we can welcome you back any time soon. Best Regards. Maria Patricia Andrade Sterling. Country Manager-Hoteles Estelar Del Perú.

4/10 Poor

Dru, Philadelphia PA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Located in a stark depressing environment. Exterior paint chipping, one stairway crumbling and rust on all railings. Overall feeling was unsafe. Room interior was nice and clean. Staff was very nice and food was excellent. Beach was covered with trash and dead wildlife including a very large bloated dolphin. Room was overpriced for accommodation
Stayed 2 nights in Oct 2018
Response from HOTELES ESTELAR DEL PERU on Oct 22, 2018
Dear Dru, We truly apologize for all the inconveniences during your stay. All the involved areas have taken good note of your comments to solve the mentioned issues. We are always working so hard to improve every details and provide the best service. Your comments are highly appreciated and helped us so much. Best Regards. Maria Patricia Andrade Sterling. Country Manager-Hoteles Estelar Del Perú.

8/10 Good

Luis, Miami

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice rooms, excellent beach.
Nice place to stay, quiet, rooms are plenty of space. You will enjoy your stay is summer or out of season.
Stayed 1 night in May 2018
Response from HOTELES ESTELAR DEL PERU on Jun 1, 2018
Dear Luis, We appreciate your comments about our Hotel, thank you for taking the time to write them. We are glad to know that you enjoyed your stay. We hope we can welcome you back any time soon. Best Regards. Maria Patricia Andrade Sterling. Country Manager-Hoteles Estelar Del Perú.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Everything was great. I would recommend to heat the water so that we can enjoy the pool area even in cold weather. Music was missing but it can be fixed right away. Will comeback for sure.
Stayed 2 nights in May 2018
Response from HOTELES ESTELAR DEL PERU on May 21, 2018
Dear Guest. I want to thank you for your candid feedback, sharing your experience during your recent visit and helping us to improve our services with your comments. We will continue working, since our biggest commitment is to provide our guests an exceptional service and the best possible experience. Best Regards. Maria Patricia Andrade Sterling. Country Manager - Hoteles Estelar Del Perú.

10/10 Excellent

Kev traveller, Lima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the best confort bed, pool and front to the beach.
the best confort bed, excellent facilities and good staff.
Stayed 1 night in Apr 2018
Response from HOTELES ESTELAR DEL PERU on Apr 11, 2018
Dear Guest, We appreciate your comments about our Hotel, thank you for taking the time to write them. We are glad to know that you enjoyed your stay. We hope we can welcome you back any time soon. Best Regards. Maria Patricia Andrade Sterling. Country Manager-Hoteles Estelar Del Perú.

8/10 Good

Adam, Lima

Liked: Staff & service, property conditions & facilities
Good location, nice facilities
All very nice for a weekend. Strange lack of glasses in rooms. Food generally good but variety needed for lunch day to day by the pool. Service was very good. Something stinks in room 141,perhaps a dead animal or sewer gas leak. Other rooms don't have a smell. Strange lack of late checkout options. We would have stayed for lunch on the last day,but had to leave at 12. Shame that the breakfast chicharrón de chancho, only on a Sunday, was so bad. Hard and dry. Thanks for a great Easter weekend.
Stayed 4 nights in Mar 2018
Response from HOTELES ESTELAR DEL PERU on Apr 2, 2018
Dear Adam, We felt sorry for this uncomfortable stay with us. On behalf of the entire team we extend a full apology for each discomfort. Rest assured that we will continue working, based on each of your comments. Again, many thanks for allowing me to reach you with this heartfelt response and we look forward to welcoming you again and provide you a renewed experience with us in the future. Best Regards. Maria Patricia Andrade Sterling. Country Manager - Hoteles Estelar Del Perú

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para recomendar
It was my first stay I will repeat is a very comfortable Hotel with a nice location and great pool area.
Stayed 1 night in Mar 2018
Response from HOTELES ESTELAR on Mar 23, 2018
Dear Bertha, We appreciate your comments about our Hotel, thank you for taking the time to write them. We are glad to know that you enjoyed your stay. We hope we can welcome you back any time soon. Best Regards. Maria Patricia Andrade Sterling. Country Manager-Hoteles Estelar Del Perú. Estimado Huésped.

10/10 Excellent

J, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel The view ie espectacular Hotel staff incredible courteous I will come back very soon
Stayed 1 night in Feb 2018
Response from HOTELES ESTELAR on Feb 22, 2018
Dear Jon, We appreciate your comments about our Hotel, thank you for taking the time to write them. We are glad to know that you enjoyed your stay. We hope we can welcome you back any time soon. Best Regards. Maria Patricia Andrade Sterling. Country Manager-Hoteles Estelar Del Perú.

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Check in process a disaster. Room not ready at 3pm. Beach towels super old, stained and scarce. Staff is nice but needs urgent training to be a beach resort Systems need updating. They do everything by writing things down with multiple signature signing for a beer at the pool. Pool needs better cleaning...
Stayed 1 night in Feb 2018
Response from HOTELES ESTELAR on Feb 22, 2018
Thank you very much for taking the time to share your comments about our hotel, as well as for your compliments. We are sorry for the perception you have regarding your experience as we always strive and look for ways to exceed our customers’ expectations. Unfortunately we did not do it this time for which we extend our sincere apologies. We hope we can welcome you back any time soon. Again, thank you. Best regards Maria Patricia Andrade Sterling. Country Manager-Hoteles Estelar Del Perú.

4/10 Poor

Edwin, lima peru

Unorganized
They didn’t know we had a reservation. I’m guessing it was more of Expedia’s fault. The staff and facility was good but definitely need more supervising and direction.
Stayed 1 night in Dec 2017
Response from Hotelmanager on Dec 29, 2017
Dear Guest I want to thank you for your candid feedback, sharing your experience during your recent visit and helping us to improve our services with your comments. The commitment of our hotel is to give the best to our guests and your overall impressions about your stay in our property are very important to us. Best Regards Maria Patricia Andrade Sterling Country Manager - Hoteles Estelar Del Perú.

10/10 Excellent

Abdelmadjid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended beachside hotel.
One of the very best hotels we've stayed in. Staff was competent and helpful. Room was modern, tastefully decorated and well outfitted (2 TVs, refrigerator, A/C, safe, etc.). Pool was nice and clean, with many amenities (towels, bathrooms, many chairs). Most importantly, beach access was fantastic. Clean sand and water was warm enough for swimming in late may. Definitely recommended. Not much to do around the hotel, but the restaurant's menu offered plenty of choice. There seems to be a lot of crickets on the region, so care must be taken to keep the windows closed as much as possible. Not a big issue but we wish the staff warned us about this so we didn't wake up to three large specimens in our bed.
Response from Christian on Jun 1, 2017
Dear Guest. We appreciate your comments about our Hotel, thank you for taking the time to write them. We are glad to know that you enjoyed your stay. We hope we can welcome you back any time soon. Best Regards. Maria Patricia Andrade Sterling. Country Manager-Hoteles Estelar Del Perú.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Response from Christian on Apr 21, 2017
Estimado Huésped. Apreciamos sus comentarios sobre nuestro Hotel, muchas gracias por tomarse el tiempo para escribirlos, nos alegra saber que disfrutó su estadía. Esperamos pueda volver pronto y nos permita nuevamente el privilegio de acoger su visita. Saludos Cordiales. Maria Patricia Andrade Sterling. Country Manager- Hoteles Estelar Del Perú.

8/10 Good

Frank, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel While Staying In Asia
Wanted to stay on a sandy beach outside of Lima, Peru. Was told that Asia was a great location to visit and relax. I found a great rate (pay up front/now deal) for Estelar Vista Pacifico Hotel. Was rated one of the best hotels in the area and it was. Booked a bungalo and loved it. It was affordable and provided a lot of privacy from the main hotel. The staff are super nice people, the rooms are super clean, the ceviche is one of the best and my favorite is their tigre de leche. The pool is relaxing, calm and perfect. The outside bartendars were nice and attentive; was served my favorite margarita ever (frozen style classica). When I visit Asia in the future, I will stay at this hotel for sure.
Response from Hotelmanager on Mar 28, 2017
Dear Guest. We appreciate your comments about our Hotel, thank you for taking the time to write them. We are glad to know that you enjoyed your stay. We hope we can welcome you back any time soon. Best Regards. Maria Patricia Andrade Sterling. Country Manager-Hoteles Estelar Del Perú.

6/10 Okay

AJ , New York

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Nice hotel in the middle of no where!
The hotel was advertised as being in Asia, so we booked it as a nice weekend beach getaway in the chic Asia area. Well as it turned out, it was 10 Kilometers away from Asia and basically in the middle of no where! There were no stores, restaurants or bars in the area. We took the "hotel taxi" to go to the Asia Blvd. the hotspot of the area and the taxi fare was 50 soles each way! A total rip off! The share should have been 20 soles. So it you stay here, be prepared to spend 100 soles each time you want to go out to shop/eat. The hotel is well maintained, rooms were big and comfy. But housekeeping did not come by to clean or provide us any clean towels during our entire stay! One more interesting fact is that the beach near the hotel is very rough and dirty. Not many people on the beach, everyone just hangs out by the pool. The lounge chairs are also taken early and once they run out, that's it! So if you stay here, get up early and go claim a lounge chair or you'll be left at the bar tables!
Response from Hotelmanager on Feb 28, 2017
Dear Guest, We felt sorry for this uncomfortable stay with us. On behalf of the entire team we extend a full apology for each discomfort. Rest assured that we will continue working, based on each of your comments. Again, many thanks for allowing me to reach you with this heartfelt response and we look forward to welcoming you again and provide you a renewed experience with us in the future. Best Regards. Maria Patricia Andrade Sterling. Country Manager - Hoteles Estelar Del Perú

10/10 Excellent

Larry, San Francisco, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This resort is very nice and has a private beach. The Guest Services staff is very helpful even though only a few speak fluent English. If you need a taxi to get into town, they will make arrangements for a roundtrip even if you request a 2:00 am pickup to return!
Response from Hotelmanager on Feb 28, 2017
Dear Guest. We appreciate your comments about our Hotel, thank you for taking the time to write them. We are glad to know that you enjoyed your stay. We hope we can welcome you back any time soon. Best Regards. Maria Patricia Andrade Sterling. Country Manager-Hoteles Estelar Del Perú.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Vacation
It was located in great place. Within just 3 min., you can approach to the beach. Also there is great swimming pool. The room was clean, foods were good.
Response from General Manager on Jan 30, 2017
Dear Guest. We appreciate your comments about our Hotel, thank you for taking the time to write them. We are glad to know that you enjoyed your stay. We hope we can welcome you back any time soon. Best Regards. Maria Patricia Andrade Sterling. Country Manager-Hoteles Estelar Del Perú.