This is overall an excellent hotel with exceptional service. Every staff member went above and beyond with restaurant recommendations, reservations, or anything a tourist may need. We really felt we were well taken care of by the entire staff. The hotel is located in a prime location with a metro station right in front of it with plenty of great restaurants and high end stores nearby. We had the unfortunate incident of dropping our credit cards and driver’s license in a taxi late at night while coming back to the hotel. The hotel staff was able to track down the taxi driver with our receipt to ask him to bring everything back to the hotel the next morning. That was amazing! The only reason why we gave it 4 stars and not 5 stars for cleanliness was because there was a big coffee stain on the carpet inside our room. Other than that, everything was fantastic.