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Reviews of Country Inn & Suites by Radisson, Bryant (Little Rock), AR

2.5 out of 5
Country Inn & Suites by Radisson, Bryant (Little Rock), AR
2915 Main St, Bryant, AR

Reviews

8.2

Very Good

Rating 10 - Excellent. 307 out of 655 reviews" "
Rating 8 - Good. 206 out of 655 reviews" "
Rating 6 - Okay. 66 out of 655 reviews" "
Rating 4 - Poor. 38 out of 655 reviews" "
Rating 2 - Terrible. 38 out of 655 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

heath

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in May 2024
Response from Front desk on May 14, 2024
Thanks for staying with us Heath! We are thankful for your business and review!

6/10 Okay

Meredith

Liked: Staff & service
Disliked: Cleanliness
The staff was extremely friendly, the place could’ve been cleaner, I had to clean the coffee off the bathroom counter. The sheets we couldn’t tell if it was mascara or if they were stained. Convenient location. Free breakfast was good
Stayed 1 night in May 2024
Response from Front desk on May 13, 2024
Thank you for taking the time to leave us your review Meredith. We appreciate your feedback and will share your comments with our staff to improve for when you hopefully stay with us again.

6/10 Okay

Ronald

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
1st floor accommodation a plus, friendly staff at check in. The carpet was disgusting and dirty. I wouldn't recommend this property.
Stayed 1 night in Apr 2024
Response from Front desk on Apr 25, 2024
Ronald, thank you for taking the time to leave your review for us. We are sorry to hear that you were not pleased with your room, and we will share your comment with our cleaning staff and management. We hope to have another chance to have you stay with us again in the future.

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent continental breakfast poor wifi
Stayed 2 nights in Apr 2024
Response from Front desk on Apr 8, 2024
John, thank you for taking the time to leave us your review. We appreciate that you chose to stay with us and will be sure to pass along your comments to our management.

10/10 Excellent

Suzanne

It was fine
Stayed 1 night in Apr 2024
Response from Front desk on Apr 2, 2024
Thank you for staying with us Suzanne! We are pleased to hear that you had a great stay with is and hope to see you again in the future!

8/10 Good

Sheena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed an ice machine on 2 floor, the $50 hold deposit on my account and bathroom had not been sweep under the vanity .
Stayed 1 night in Mar 2024
Response from Front desk on Mar 25, 2024
Sheena, thank you for staying with us and for your review. We will share your comments with our housekeeping team and management and we hope to have you stay with us again in the future!

10/10 Excellent

Katie, Ripon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was kind, room was clean, great price for a quick night.
Stayed 1 night in Mar 2024
Response from Front desk on Mar 21, 2024
Katie, thank you for staying with us and for taking the time to leave your review.

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s in a good location to get back on to the interstate. It’s fairly affordable. Easy to park. Seems safe and close to food and Walmart.
Stayed 1 night in Mar 2024
Response from Front desk on Mar 12, 2024
Jon, thank you for choosing to stay with us and also for your review! We are happy to hear that your visit with us was good and hope to see you again in the future!

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a comfortable, clean, friendly and affordable place to stay. Would use this hotel again.
Stayed 1 night in Feb 2024
Response from Front desk on Mar 2, 2024
Thank you for staying with us Susan! We are happy that you enjoyed your stay with us and hope to see you again!

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel could be priced at such a higher rate because it’s so nice! Everything was clean! Staff were WONDERFUL! And for $89 a night before taxes it was welllllll worth it! If you want something not too expensive but still nice this is the place for you!
Stayed 1 night in Feb 2024
Response from Front desk on Feb 29, 2024
Alex, thank you so much for the wonderful review! We truly appreciate the compliments and are glad that you had a great stay with us. We will look forward to seeing you again in the future!

10/10 Excellent

sharon, Humble

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The young lady working at the front desk was so kind and friendly and efficient. She really was wonderful. The room was clean and comfortable. The young lady at the front desk when checking out was equally friendly and kind! First rate service and great price! Thank you!
Stayed 1 night in Feb 2024
Response from Front desk on Feb 29, 2024
Thank you, Sharon, for choosing to stay with us and for the review! We are glad to hear that you enjoyed your visit with us and will make sure our staff hears your kind words about them.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Front desk on Feb 23, 2024
Thank you, Greg, for staying with us!

10/10 Excellent

Brooks

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Front desk on Feb 21, 2024
Brooks, thank you for your review! We are happy to hear that you had a great stay!

6/10 Okay

Aleksey, Idaho Falls

Business traveler
Liked: Staff & service
Loud radio all night time
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 4, 2024
Thank you, Aleksey, for staying with us and for your review. We will share your comment about the lobby music with our management team. Thank you for your feedback and we hope to see you again!

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the nice lobby. The bed in my room, needed a new mattress, however. There was a considerable "dip" in it.
Stayed 1 night in Jan 2024
Response from Front desk on Jan 16, 2024
Susan, thank you for staying with us and for your review! Thank you for your input about the mattress, we will have our team check that out so it will not be an issue the next time you visit us.

10/10 Excellent

Almir

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen lugar para descansar
Stayed 1 night in Jan 2024
Response from Front desk on Jan 9, 2024
Thank you Almir!

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front desk on Jan 9, 2024
Brandon, thank you so much for choosing to stay with us and for taking the time to leave a review!

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overnight stop
Good place for an overnight stop off I30. Clean and comfortable with friendly staff (unlike some places where the desk attendants don't seem to care!). Convenient to freeway but no noise. Lots off nearby, walkable services including Walmart and restaurants.
Stayed 1 night in Dec 2023
Response from Front desk on Jan 9, 2024
Thanks for taking the time to leave your review of our hotel Ronald! We are happy to hear that you enjoyed your stay and hope to see you again the next time you are in the area!

6/10 Okay

Stephen

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Front desk on Jan 8, 2024
Thank you for staying with us Stephen. We are sorry to hear that your stay was not perfect and hope that you stay with us again in the future.

10/10 Excellent

Theresa, Shreveport

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff was very nice, friendly and accommodating. Rooms were clean and beds were comfortable.
Stayed 1 night in Dec 2023
Response from Front desk on Jan 1, 2024
Theresa, thank you so much for the kind words! On behalf of all of us at the Country Inn & Suites in Bryant we would like to thank you for staying with us and look forward to having you back in the future!

10/10 Excellent

dollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front desk on Dec 30, 2023
We would like to thank you, Dollie, for choosing to stay with us and for your review! We are happy to hear that you had a great stay and appreciate your business!

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Just ok
We traveled with my daughter and her Autism Service Dog. The front desk person first tried to charge for the service dog and then asked how big he was (he weighs 67 lbs) . She then told us that he was over the weight limit and would have to call to make sure he could stay which I informed her is totally against ADA laws One of the beds was broken and leaned to one side which didn’t make for a great sleep. At breakfast, my husband went to make a premade breakfast burrito and there was mold on it. Hotel was clean so that was good.
Stayed 1 night in Dec 2023
Response from Guest Services Team on Dec 27, 2023
Thank you for your feedback. We value your opinion and apologize for your experience. It is through feedback like yours that we are able to quickly address housekeeping, maintenance, and staff courtesy issues. We will try to ensure this mistake doesn't happen again. I hope you can give us another chance to make your experience better.

10/10 Excellent

Pamela

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but could use a better breakfast
Stayed 1 night in Dec 2023
Response from Front desk on Dec 29, 2023
Thank you, Pamela, for staying with us and for taking the time to leave your review! We appreciate your feedback and look forward to seeing you again!

10/10 Excellent

Pamela

Nice
Stayed 1 night in Dec 2023
Response from Front desk on Dec 29, 2023
Pamela, on behalf of all of our staff we would like to say thank you for choosing to stay with us and for your review!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet and peaceful overnight stay
Just an overnight stay that was quite and peaceful
Stayed 1 night in Dec 2023
Response from Front desk on Dec 10, 2023
Thank you so much for the wonderful review! On behalf of all of our staff we are happy to hear that you had a great stay with us and we hope to see you again!

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big and the bed was comfortable. The breakfast was disappointing.
Stayed 1 night in Nov 2023
Response from Front desk on Nov 30, 2023
Jeffrey, thank you for staying with us and for your review! We are glad to hear that you enjoyed your room. We are sorry to hear that you did not enjoy our breakfast options, and will pass along your comments to our management and staff. We hope to see you again in the future.

8/10 Good

Krystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff are great! Could use some updating and renovations in the bathrooms but other than that it was a great stay!
Stayed 1 night in Nov 2023
Response from Front desk on Nov 30, 2023
Thank you so much for the kind words Krystal! We will be happy to have you back the next time you are in the area!

8/10 Good

Stacy

Traveled with family
Liked: Cleanliness, staff & service
Not bad. Older property.
Stayed 1 night in Nov 2023
Response from Front desk on Nov 27, 2023
Thank you, Stacy, for staying with us and for your review!

10/10 Excellent

Alvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front desk on Nov 19, 2023
Thank you for staying with us Alvin! We are very happy to hear that you had a great stay and we look forward to seeing you again soon!

8/10 Good

Joseph

Stayed 1 night in Nov 2023
Response from Front desk on Nov 30, 2023
Joseph, thank you for staying with us and for your review!

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Older but you can tell they really try to keep it up.
Stayed 2 nights in Oct 2023
Response from Front Desk on Oct 25, 2023
Andrea, we appreciate your business and want to say thanks for taking the time to leave your review!

8/10 Good

Anne

Traveled with family
Liked: Staff & service, room comfort
Happy Traveler
We are finding many of these hotels have suffered since the pandemic. Not as clean as we would like. It did have good coffee but the breakfast asst. was a little lacking.
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 20, 2023
Thank you for staying with us and for taking the time to leave your review. We will take your comments into consideration and discuss them with our management and staff. We hope to see you again Anne!

2/10 Terrible

Jessica

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Never Again.
The room had clearly not been cleaned outside of (hopefully) replacing the linens with clean ones in a while. The fridge had something dripped down the front of it & crumbs all in the handle. One of the chairs had visible stains all over the seat. The carpet was stained in multiple spots. The blanket on one of the beds was stained. There was a hair on the bathroom wall & the shelves under the sink had stuff that had dripped on them. The bedside table had a sticky ring from a cup & sticky drops of whatever had been in that cup on it, which I cleaned off with a clorox wipe that I had with me, so I know it could've been easily cleaned by housekeeping & wasn't. There was a spot where something had gotten spilled on the wall & hadn't been cleaned up. The worst part though was that there were multiple spots that had what appeared to be black mold that had been sloppily painted over. Which means that the hotel was actively trying to hide that there was a mold problem in the room. Missing things with cleaning can happen (though these were a lot of things to miss), but actively trying to cover up an issue isn't okay. I noticed these spots in a corner above the shower in the bathroom, immediately inside the door to the room from the hallway about eye level, & inside the bed area higher up on the wall near the smoke detector. I never even tried the free breakfast because I was so grossed out by the room. I didn't even brush my teeth before leaving because I didn't trust the water.
Mold at the top of the shower in the bathroom that had been painted over and then uncovered by someone at some point
What appears to be some sort of black mold that had been painted over inside the door
Stains on the chair in the room
Something spilled on the wall
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 20, 2023
Jessica, we apologize for the issues you had during your stay with us. We will be sharing your comments and concerns with all of our management and staff and hope to be able to serve you better in the future.

10/10 Excellent

Kaye

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front desk on Oct 9, 2023
Thank you, Kaye, for your review! We are happy that you had a great stay with us!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Front desk on Oct 7, 2023
Thank you for staying with us Maria!

6/10 Okay

Robert

Stayed 1 night in Oct 2023
Response from Front Desk on Oct 30, 2023
Thank you for staying with us Robert!

10/10 Excellent

Jodee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Front desk on Oct 2, 2023
Jodee, thank you for your review!

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Traveler
Very nice accommodations and they have the BEST coffee in their lobby. Definitely will stay with them again.
Stayed 1 night in Sep 2023
Response from Front desk on Sep 29, 2023
We are very happy to hear that you had a great stay with us Anne! We will see you again and will keep the coffee hot for you!

10/10 Excellent

Della

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice, comfortable place to lay my head after a long day of driving. Check in was easy and they had a decent breakfast
Stayed 1 night in Sep 2023
Response from Front desk on Sep 28, 2023
Della, thank you so much for staying with us and for your review! We look forward to seeing you again in the future!

4/10 Poor

Leslie, camden

Stayed 1 night in Sep 2023
Response from Front Desk on Oct 20, 2023
Leslie, we are sorry to hear that your stay with us was not perfect. We hope that you let our staff know about any issues while you were here and that they were able to help solve them to your satisfaction.

10/10 Excellent

Raymond

Stayed 1 night in Sep 2023
Response from Front desk on Oct 13, 2023
Raymond, thank you for choosing to stay with us and for taking the time to leave your review!

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great simple place to stay. Employees were helpful and courteous. Rooms were very clean.
Stayed 1 night in Sep 2023
Response from Front desk on Sep 22, 2023
We are happy to hear that you had a great stay with us Rebecca! We hope to see you again!

8/10 Good

Shawn

Stayed 1 night in Sep 2023
Response from Front desk on Oct 8, 2023
Shawn, we appreciate your business and taking the time to leave us your review!

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good one night, limited breakfast
Very good overnight sleep for road trip. Limited free breakfast only carbohydrates if that’s important to you.
Stayed 1 night in Sep 2023
Response from Front desk on Sep 18, 2023
Thank you for choosing to stay with us Ken!

10/10 Excellent

Tammera

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Front desk on Sep 16, 2023
Tammera, thank you so much for staying with us and for taking the time to leave your review!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean & Great Staff
It was very clean and the staff was courteous and made sure you felt welcomed!! Would recommend to anyone! 10/10!
Stayed 2 nights in Aug 2023
Response from Front desk on Aug 26, 2023
We are happy to hear that you enjoyed your stay with us and look forward to seeing you again!

8/10 Good

Akiko

Liked: Staff & service, property conditions & facilities
The breakfast options were easy to take and go
Stayed 1 night in Aug 2023
Response from Front desk on Aug 25, 2023
Thank you for staying with us and for your review, Akiko!

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Front desk on Aug 20, 2023
Thank you for choosing to stay with us Derek!

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no compkaints
Stayed 1 night in Aug 2023
Response from Front desk on Aug 11, 2023
Janet, thanks for staying with us!

2/10 Terrible

Ronnie

Traveled with family
Disliked: Staff & service, room comfort
Very Disappointing
WHAT BREAKFAST? THINGS in packages to heat up. We went to Denny's instead. Bed was horribly uncomfortable. Pool was over Chlorinated. Granddaughter broke out in a rash. It needs a - 2 rating not anything in the 8's.
Stayed 1 night in Aug 2023
Response from Front desk on Aug 7, 2023
Ronnie, we are sorry to hear about these issues during your stay. We will address them with our management and hopefully will be able to be perfect on your next visit.