Liuzao, Shanghai hotel rooms at the Swissotel

"staff friendly"

"My stay was ok. The Horizon Club level most of the staff had difficulty communicating in English. It is not to the standards of a Shangri La hotel. "

"Five stars for the location (walking distance to Changshou station lines 7 and 13) and the free washer/dryer facilities. Room cleanliness was v decent too"

"breakfast was good and the restaurant is very roomy .i want to thanks for all the front desk staffs specially the young happy face guy who helped us all those days ,thanks every staff from ETON HOTEL"

"Great hotel, staff and location Highly recommend "

"The room was very clean and neat, with friendly staff always greeting us. The front desk staff was very friendly and helpful. We forgot a gold and diamond ring in the room, and the hotel staff helped us find the ring and sent back to us within the same day. "

"A short walk to the Bund. Nice quiet area. Staff are very helpful and friendly. "

"Excellent in all aspects"

"Well located for visiting major sights, like Yu Gardem, the Bund and East Nanjing Road. Spacious room. Club room recommended."