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The Baltic Hotel 여행 후기

4 out of 5
The Baltic Hotel
17 Jamaica Street, Liverpool, England

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 164개 이용 후기 중 117개" "
평점 8 - 좋아요. 164개 이용 후기 중 32개" "
평점 6 - 괜찮아요. 164개 이용 후기 중 13개" "
평점 4 - 별로예요. 164개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 164개 이용 후기 중 1개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

6/10 - 괜찮아요

Victoria

단체 여행, 연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
Nice looking rooms. Cleaning not great. Bin bags left all over our room, bed half made and abandoned. Breakfast was amazing but service varied massively. Great latte from some staff. One with no idea, made the worst coffee I’ve ever drunk so avoided ordering when he was working. Some staff amazingly friendly and helpful none female on the desk rude and aggravated that we asked for a taxi and that at another point our key wouldn’t work. Great location- a ten minute walk to the centre. Nice and quiet.
2024년 5월에 2박 숙박함

6/10 - 괜찮아요

andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The reason for my average review was the lack of quality sleep. Mainly due the noises from outside of hotel ( understand this can't be controlled by the hotel) and the temperature within the room. The heat woke me up several times because it was just too hot and I couldn't see a way of controlling it within the room. Another reason for the mark down on review was the lighting. Although I appreciate ambiance, I'd also like to see what I'm doing. not very friendly for women who want to put makeup on, as it's difficult to see. And why do hotels not think about things like having an electrical outlet near a mirror. Ended up resorting to take the mirror off the wall in order for the wife to "see" when straightening her hair.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Ian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: Danny - The Baltic Hotel 님, 2024년 4월 20일
Thank you for taking the time to leave a review.We look forward to welcoming you back to The Baltic Hotel in the future!

10/10 - 훌륭해요

Kirsty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함

8/10 - 좋아요

Jeffrey

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Marco

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great customer service
To access the room we had few steps and with a little baby this was not ideal. I asked the reception if it was possible to have a different room and they provided a free room upgrade, with a smile. The room was spacious and clean, with a really cool vibe. Breakfast is available a la carte with plenty of choices.
Full English vegetarian breakfast
2024년 2월에 2박 숙박함

8/10 - 좋아요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함

8/10 - 좋아요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2024년 2월 3일
Hi Anthony, thanks for taking the time to review us. I am glad you enjoyed your stay with us. We hope to see you again soon.

10/10 - 훌륭해요

Lee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
Amazing staff, quality room, really quiet rooms... don't stay anywhere else.
2024년 1월에 1박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2024년 1월 27일
Hello Lee, thank you for your 10/10 review I am glad you had such a great stay with us. We can't wait to welcome you back soon!

10/10 - 훌륭해요

Aaron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight stay
Over the years been to a number of hotels, but this was a little bit different. Loved it! With it's black interior, music posters, marshall amp fridges nice touch. We were greeted with efficiency and friendliness that made us feel very welcome. The room was nice and cool, bed was comfortable giving way for a cracking sleep. Will come again.
2024년 1월에 1박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2024년 1월 16일
Hello Aaron, thanks for your 10/10 review- I am happy to see you enjoyed unique decor and friendly staff. We look forward to seeing you again in the near future!

10/10 - 훌륭해요

Edward

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel nice staf good location not a lot going on there after 7 but walked to city centre
2023년 12월에 1박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2024년 1월 9일
Hello Edward, thank you for 5/5 review. I am glad you enjoyed so many aspects of your stay! I will be sure to pass your comments onto the team!

6/10 - 괜찮아요

ben

2023년 12월에 1박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2024년 1월 9일
Hello Ben, thanks for taking the time to leave us a review. Hopefully we'll see you again soon for an even better stay.

10/10 - 훌륭해요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly place
Really friendly place and very helpful
2023년 12월에 3박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2024년 1월 9일
Hello Frank, thanks so much for your great feedback. Hopefully we will see you again in the near future for another great stay!

10/10 - 훌륭해요

Lee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic hotel tucked away from the all the city centre noise, room are lovely very well decorated with music icon themes. Staff are nice and friendly and always willing to help.
2023년 12월에 1박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 12월 11일
Hello Lee, thank you for your 10/10 review. I am glad our location, unique decor and friendly staff made your staff so great. See you again soon!

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything great. could just do with some brighter lighting
2023년 12월에 1박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 12월 11일
Hello Mark, thanks for taking the time to leave us a great review! We know our cosy lighting isn't for everyone so we do have extra lighting available upon request. We hope to welcome you back again soon.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Coolest hotel in Liverpool
Such a cool hotel...for Rockstars n Gunnabees or just hasbeens n neverbees. Great place to stay.
2023년 12월에 1박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 12월 11일
Hello Michael, thanks so much for your fantastic feedback. I hope you had a great trip to our city. We'd love to see you again soon!

10/10 - 훌륭해요

Benjamin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed for 3 nights midweek. They gave me and wife a free room upgrade which was a pleasant surprise. Staff were incredibly friendly, room was awesome with a dedicated lounge area, two TVs and a great shower. Bed was super comfy too. The attached pub/bar (The Duck & Swagger) was a great place for a drink or two, sport on the big screen most of the time. Breakfast was also brilliant and just a fifteen minute walk to the city centre. Highly recommend.
2023년 11월에 3박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 12월 2일
Hi Benjamin, thanks so much for the great feedback. I am glad you enjoyed so many aspects of your stay. I will be sure to pass your comments on to the team. Hopefully we'll see you in the near future. All the best, Lauren

10/10 - 훌륭해요

E lizabeth

2023년 11월에 2박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2024년 1월 9일
Hiya Elizabeth, thanks for your 5/5 review. I am glad you had such a great stay with us. All the best, Lauren

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the hotel in a relaly vibrant dynamic area in the city
2023년 11월에 1박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 11월 29일
Hello Thomas, 5/5 thank you so much!! I am glad that you loved your stay with us. Hopefully we'll see you again soon.

10/10 - 훌륭해요

Jane

2023년 11월에 1박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 11월 23일
Hi Jane, thanks for the perfect review score. This is how we want all of our guests to feel after their stay. Thank you again, Lauren

10/10 - 훌륭해요

Evija

2023년 11월에 1박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 11월 23일
Hello Evija, thank you for your 10/10 score! I am glad you had such a great stay with us- hopefully we'll see you again nice and soon. All the best, Lauren

8/10 - 좋아요

Suzanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nice Rooms
2023년 9월에 1박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 11월 11일
Hiya Suzanne, thankyou for leaving us a review! I am glad you had a great stay. We'd love to welcome you back some time in the near future! All the best, lauren

10/10 - 훌륭해요

Debra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I was there for my sons wedding we could not have asked for better service what a place most of to the lady that looked after there wedding was amazing so lovely helpful & friendly 💗
2023년 10월에 1박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 10월 22일
Hi Debra, thanks so much for your amazing feedback. I am glad your sons wedding was such a success and that Jo was amazing. Hopefully we'll see you again soon! All the best, Lauren

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 10월 11일
Hi Laura, Thanks for your 10/10 review. Hopefully we'll see you again soon for another great stay.

8/10 - 좋아요

Natalie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel you could not fault although if you want a quiet hotel this isn’t for you. It’s in china town so a lot going on at night and if hot windows will need to be open which could then become noisy in the early hours We had to move rooms due to an event taking place more or less next to our room but the staff moved us without question .
2023년 9월에 2박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 10월 11일
Hi Natalie, thanks for taking the time to leave us a great review. I am glad you had a nice weekend with us. Happy to hear that our staff were able to help resolve your issues nice and quickly.

10/10 - 훌륭해요

Chris

2023년 9월에 1박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 10월 2일
Hi Chris, thanks for rating us 10/10. We'd love to welcome you back again soon for another great stay. All the best, Lauren

4/10 - 별로예요

Azeem

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 9월 24일
Hello Azeem, I am sorry you didn't enjoy your stay with us! We'd love some more feedback as we didn't receive any complaints during your stay or on check-out. Thanks, Lauren

10/10 - 훌륭해요

Louise

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was booked due to its excellent reviews and it did not disappoint. The staff were lovely, friendly, helpful and nothing was too much hassle. The room was large and well finished and clean. It was in easy walking distance to restaurants and bars and I always felt safe even though travelling by myself.
2023년 9월에 2박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 9월 22일
Hi Louise, thanks so much for your lovely review! I am so glad we lived up to your expectations, that you loved our staff & rooms and most importantly you felt safe! Hopefully we'll see you again soon. Thanks, Lauren

6/10 - 괜찮아요

Amin

2023년 9월에 3박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 9월 22일
Hi Amin, thanks for taking the time to leave us a review. We'd love to know more about your stay to hear how we could improve. Thanks, Lauren

10/10 - 훌륭해요

Terry

좋아요: 편의 시설/서비스
Owner was awesome, good in pub was great.
2023년 9월에 1박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 9월 17일
Hi Terry, thanks for your great review. I will be sure to pass your comments on to our team, hopefully we'll see you again soon. Thanks!

10/10 - 훌륭해요

Richard

2023년 9월에 1박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 9월 11일
Hi Richard, thanks for your 10/10 review. I am glad you had such a great stay with us! Hopefully we'll see you again soon.

8/10 - 좋아요

Andy

2023년 9월에 2박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 9월 9일
Hi Andy, thank you for your great review. We hope to welcome you back again soon for an even better stay. All the best, Lauren

10/10 - 훌륭해요

Liam

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Classy decor, nice and snug, ideal location, helpful staff and an overall good nights sleep which was needed after a rainy festival experience over the weekend
2023년 8월에 1박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 8월 30일
Hi Liam, thank you for your lovely review. I am glad you liked our location, unique decor and friendly staff. I hope you are feeling well rested now haha!

6/10 - 괜찮아요

Ben

2023년 8월에 1박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 8월 30일
Hi Ben, Thanks for taking the time to review us I'd love to know more about your stay- please feel free to give us a call. I hope you enjoyed your bank holiday weekend.

10/10 - 훌륭해요

Emma

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel. 10 min walk from Liverpool One. We’ll be back.
2023년 8월에 1박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 8월 30일
Hi Emma, 5/5 thank you so much. I am glad you had such a great stay. We'll see you soon hopefully!

10/10 - 훌륭해요

Syed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice stay - great location
Lovely stay. Only thing was bathroom tap was very odd, couldn't get cold water (we got some from the bar) and couldn't get kettle under it to fill, and still always seemed to be hot. Hooks in the bathroom for towels also would have been useful, but very comfy bed and really great staff
2023년 8월에 3박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 8월 20일
Hi Syed, thanks so much for your 10/10 review. I am happy to see you had a lovely stay and enjoyed our comfy beds and fab staff! The bathroom taps are mixer taps, they do have cold water- you just have to keep turning the tap. Hopefully we'll see you again soon! Thanks- Lauren

8/10 - 좋아요

Michael

2023년 8월에 1박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 8월 21일
Hi Michael, thanks for taking the time to leave us a review. I am glad that you had a great stay. Hopefully we'll see you again soon for an even better one!

10/10 - 훌륭해요

Kaye

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quirky decor and comfortable rooms made our stay perfect … breakfast had great choices and very tasty … highly recommend
2023년 8월에 2박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 8월 19일
Hi Kaye, 5/5 thank you so much! I am so glad that you had such a great stay and loved our unique decor and tasty breakfast. Hopefully we'll see you again soon!

10/10 - 훌륭해요

Paul

2023년 7월에 1박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 7월 28일
Hi Paul, thank you so much for your 10/10 review! I am so glad that you had a great stay with us. Hopefully we will see you again soon.

10/10 - 훌륭해요

Susie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 7월 27일
Hi Susie, thank you for your 10/10 review score. I am so glad that you had such a great stay with us.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The Baltic is very conveniently located without being in the thick of tourist madness.
2023년 7월에 2박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 7월 27일
Hi Richard, thank you for your great feedback. I am glad that you enjoyed our location in the heart of the Baltic Triangle. We hope to see you again soon for another fab stay. Thanks!

10/10 - 훌륭해요

Gabriel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good
2023년 7월에 2박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 7월 27일
Hi Gabriel, thank you for your 5/5 review. I am glad to hear that you had a very good stay with us. Hopefully we'll welcome you back the next time your travels bring you to Liverpool City Centre.

8/10 - 좋아요

Steve

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable but small changes could make it better
Comfortable hotel in excellent location for the ACC - a 10 min walk away. What could be improved - unfortunately breakfast wasn’t available until 8am, which was too late for me as I had to be at the ACC by 8am. That’s unusually late for a hotel. It looked like they used to start at 7.30 according to their literature, so a shame it changed to later. Towels were changed every day, which is also unusual for a hotel these days, with no option to not get them changed and help save the planet.
2023년 7월에 4박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 7월 27일
Hi Steve, thank you for taking the time to leave us a review. I am glad you had a comfortable stay and made the most of our great location. We have taken your comments on board regarding breakfast timings and housekeeping. Thanks, Lauren

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 7월 26일
Hi Christopher, thanks for your 5/5 review. I am glad you enjoyed your stay with us- this is how we want all of our guests to feel.

10/10 - 훌륭해요

Simon

2023년 7월에 1박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 7월 26일
Hi Simon, 10/10 that's great to see. I am so glad that you had an enjoyable stay with us and I hope you loved our great city. Hope to see you soon!

10/10 - 훌륭해요

Michael

2023년 7월에 1박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 7월 26일
Hi Michael, I am so glad that you had a 10/10 stay with us. We can't wait to see you again when your travels next bring you to Liverpool City Centre. Thanks, Lauren

2/10 - 너무 별로예요

Merchich Ali

2023년 6월에 2박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 7월 26일
Hi Merchich, I am sorry to read that you didn't enjoy your stay with us. Unfortunately we received no feedback from you whilst you were in house so couldn't improve your stay. We'd love to know more about your stay- feel free to reach out to discuss.

10/10 - 훌륭해요

Jeremy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
What an absolutely amazing hotel! I go to Liverpool several times a year, and have *always* wanted to stay at the Baltic, and it did not disappoint! Great atmosphere, great and friendly staff, and the entire hotel is just COOL! Will *definitely* be staying there again (and again)!
2023년 6월에 1박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 6월 27일
Hi Jeremy, wow what a great review. Thanks so much for your fantastic feedback. We look forward to seeing you again (and again) soon. Be sure to give us a call and let us know you've stayed before when you book!

10/10 - 훌륭해요

Marianne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Service was amazing
2023년 6월에 3박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 7월 26일
Hi Marianne, thank you for your 5/5 review. I am glad you had a great stay with us. Thanks for your feedback on our service- hopefully we will welcome you back again soon.

10/10 - 훌륭해요

Sonam

2023년 6월에 1박 숙박함
답변 제공: Lauren- The Baltic Hotel 님, 2023년 7월 26일
Hi Sonum, thank you for your perfect review. Hopefully we will see you again soon for another great stay. Thanks!