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White Waters Country Hotel

4.0 star property
Travelers find relaxation at this country hotel where spa treatments refresh tired muscles and the on-site restaurant serves peaceful meals

Choose dates to view prices

White Waters Country Hotel combines elegance with comfort. Guests can book spa treatments to rejuvenate or enjoy breakfast at the on-site restaurant. The hotel offers WiFi for staying connected and laundry facilities for longer stays.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Restaurant
  • Business services
  • Bar
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About this property

White Waters Country Hotel

  • Upscale hotel
  • You can look forward to free continental breakfast, laundry facilities, and a bar at White Waters Country Hotel. Indulge in a massage, a manicure/pedicure, and a facial at Elegance Spa, the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a hot tub, guests can connect to free WiFi in public areas.
  • Other perks include:
    • Free self parking
    • Smoke-free premises and 1 meeting room
  • More conveniences in all rooms include:
    • Bathrooms with tubs or showers and free toiletries
    • Flat-screen TVs with digital channels
    • Electric kettles, heating, and daily housekeeping

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The Hand Hotel Llangollen by Compass Hospitality
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  • Pet friendly
  • Restaurant
  • Breakfast available
  • Parking available
8.2 out of 10, Very Good, 335 reviews
The price is ₩123,112
₩147,734 total
includes taxes & fees
May 27 - May 28
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Guests under 16 years old are not allowed in the spa

Frequently asked questions

Is White Waters Country Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at White Waters Country Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at White Waters Country Hotel?

Check-out is at 11 AM.

Where is White Waters Country Hotel located?

Situated in Llangollen, this spa hotel is within 1 mi (2 km) of Horseshoe Falls, Llangollen Museum, and Llangollen Town Hall. Llangollen Library and Llangollen Bridge are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.6

Cleanliness

8.8

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 45 out of 110 reviews
Rating 8 - Good. 40 out of 110 reviews
Rating 6 - Okay. 13 out of 110 reviews
Rating 4 - Poor. 9 out of 110 reviews
Rating 2 - Terrible. 3 out of 110 reviews

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view of the river from our room. Evening meal good.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

phil

Liked: Cleanliness, staff & service, property conditions & facilities
me and my partner had a 2 night stay .the weather was good staff very helpful .good food friendly barstaff. decent breakfast.all adds to a lovely weekend.would stay again
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Loved the hotel and staff, just felt the room could do with some decorating as wallpaper all scratched and pulled above bed. Also walls thin so you get noise from next room and people in the corridor which unfortunately meant I had a very disturbed night.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay again

We arrived late as were out for a family meal in Llangollen. Everything was lovely except I think our room must have been above the bar area as we were kept awake by a lot of swirling girls (maybe a hen party?) anyway that’s not the hotels fault. Didn’t have breakfast so can’t comment on that. The only thing I’d say was a slight problem was I’d try to call the reception throughout the day to advise we’d be checking in after dinner and within a 5 hour period there was no answer. So I emailed and still had no reply. Eventually I messaged their Facebook page and some replied from there. I think they could have lost many potential bookings by having no one manage the phone or the emails. But then it’s not my business!! A nice hotel and would definitely stay again.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here, the staff are all warm and friendly, will do anything to make your stay enjoyable. The food is delicious we stayed in hotel for food both night as its that tasty. The log fires burning in this old manor house makes it feel so cosy. The room could do with a little upgrading but they were still nice.
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend in Wales.

Great service. Lovely food and service.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent wedding anniversary away days
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.for the price.and upgraded to a very good full English breakfast.
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

MARGARET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm friendly hotel

Very friendly hotel. The rooms very warm and a comfy bed. We enjoyed our lunch and evening meal. We would go back there again. The only thing to note is the spa pool is a hydro pool and is large but only about 2 feet deep so you cannot swim and the facilities need work
Stayed 1 night in Nov 2018
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

I decided to stay at White Waters Hotel as I failed to stay there in March. The venue was quaint and kept clean.i had a great service e from very friendly staff and had a lovely view of the Dee Valley from my bedroom.
Stayed 1 night in Nov 2018
Verified

8/10 Good

Dee

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with excellent staff. The room we stayed in needed updating.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely cosy hotel with great views of river and friendly helpful staff.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An older facility that has been nicely maintained. Initially assigned a noisy room near some kind of HVAC system, but the staff graciously responded to our concern by moving us to a different room. The food in the bar for dinner and the breakfast were terrific! Just what you'd hope for from an old English inn!
Stayed 1 night in Sep 2018
Verified

8/10 Good

IG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant, if slightly faded hotel, lovely staff.

The staff could not have been more helpful, & the hotel is a pleasant, if slightly faded, establishment, set in a lovely location. Nice restaurant, great staff, with probably the best cheese omelette we've even eaten. Reasonably priced & good quality house Prosecco. Breakfast was chaotic first thing (items were missing), & the citrus bowl offering was dubious (on the edge of fermentation), but for a vegetarian their choice of yoghurt was excellent - no gelatine! A few niggles detracted: Our bedroom was nice enough, but too hot. There was a ceiling fan (which needed a good dusting), & a pedestal fan was provided, so the temperature was just about bearable. Leaving a window open, when we left the room, was not necessarily an option, as the bedrooms on the bar side let out onto an open roof so security was a concern. Noise, from the bar terrace, was a bit of an issue on Saturday night - especially as we had to keep the windows open to cool the room. The bathroom was carpeted, not something we'd seen since the 70s, & there was nowhere to put toiletries, except on a tiny three tier glass corner unit - used to store the towels.There was a bath (hurrah!), but the very small bathroom was cramped & oddly set out, making it a one person at a time affair. A real annoyance was the bedroom door closing mechanisms. It was not possible to shut your door quietly! Nice room, the bed was very comfortable & linen was fine. Overall, value for money, very pleasant location & worth a visit!
Stayed 3 nights in Aug 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

lovely location

enjoyed the spa and the hotel was nice and clean. food was good. pleasant walk into Llangollen. not much happening on the evening except eating. could do with some entertainment being on in the area but had plenty of chill out time.
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

White waters county hotel

We enjoyed are stay but the room didnt have a view, the view we had was a tool shed with diggers in and the main road, other than that it was a good hotel I would stay again.
Stayed 2 nights in Aug 2018
Verified

8/10 Good

J.R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All round good value

Friendly welcome clean room and good value tasty food
Stayed 1 night in Jul 2018
Verified

8/10 Good

Ngaire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute old hotel in a quiet location

The bed was lovely and firm! The continental breakfast was really good. Staff were all pleasant. Lots of convenient parking.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Gerti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schön gelegen, charmantes Hotel, super Essen

Nettes älteres Hotel, wunderschön am Fluss gelegen, freundliches Personal, empfehlenswert
Stayed 1 night in Aug 2018
Verified

4/10 Poor

Troy

Liked: Staff & service
Disliked: Room comfort

First impression didn’t last

The staff were very pleasant and welcoming. Unfortunately there were issues. On arrival my 1st floor room window was open and it was hot. That night I couldn’t sleep as the room was so hot, why I do not know. I had to keep getting water from the bathroom (no fridge with water), window open and fan on. The continental breakfast left little to be desired and needs more selection to make it truly continental. Hotel needs some Redecorating and TLC to lift the appearance.
Stayed 1 night in Aug 2018
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
The location was great. The room was very hot. Clumps of dust fell off onto the bed when the ceiling fan was turned on. Bathroom floor tiles had broken/missing grout. WIFI was poor. The front desk explained it was because of "the hills", however we got plenty of signal from next door. Included breakfast was toast and canned fruit.
Stayed 2 nights in Jul 2018
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely setting

Staff were mostly friendly and helpful. Room was comfortable and a reasonable size. The setting of the hotel itself is really nice but I wouldn't say it's really walkable from town so we drove in. Food at the hotel in the evening was nice too.
Stayed 2 nights in Jul 2018
Verified

6/10 Okay

Sunshine

Liked: Staff & service

Central location to the area.

When we arrived to check in, the hotel had not put our booking onto their booking system. the hotel was eligible full. The member of staff on duty went out of their way to contact other hotels locally. All were full. Later we were told a room had been found. We assume this was an out of service room we were allocated.
Stayed 2 nights in Jul 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what I needed!

Peaceful setting, quiet hotel. Comfortable, spacious room.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Denyse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riverside location ; friendly staff ; good value

The rooms were lovely overlooking the river. Good choice for breakfast and bar / restaurant food was good quality, well presented and excellent value. The staff were friendly and welcoming and could not have been more helpful.
Stayed 3 nights in Jun 2018