My friend and I recently stayed at Alegria Fenals Mar in Lloret de Mar. Unfortunately, our experience was far from pleasant. On our very first day, we were dismayed to discover black mold on the ceiling of our room, which had a detrimental effect on our health. The musty odor was overwhelming, making our stay uncomfortable. To make matters worse, the noise from neighboring rooms disrupted our peace, prompting us to cut our stay short and leave on Sunday instead of Monday.
While the hotel did change our room on Friday morning due to the mold issue, we were disappointed that there was no compensation for the inconvenience caused. The situation significantly impacted our vacation, turning what should have been a relaxing and enjoyable time into a rather unpleasant and wasted experience.
Despite these setbacks, I must commend the hotel for its breakfast service and the kindness of its staff. The breakfast was a bright spot during our stay, and the staff members were genuinely nice and friendly, doing their best to make us feel welcome.
In conclusion, our stay at Alegria Fenals Mar was marred by issues such as black mold, an uncomfortable musty smell, and disruptive noise from neighboring rooms. While the breakfast service and staff were commendable, these positives unfortunately could not salvage what turned out to be a disappointing and regrettable holiday.
