Located in Valentines, a neighborhood in Ilford, Best Western Greater London Hotel is in a shopping district and near the airport. Westfield Stratford City and Oxford Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Thames River and Russell Square. London Eye and ZSL London Zoo are not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Ilford travel guide
60 Cranbrook Road, Ilford, England, IG1 4NH
What's nearby
Valentines Park
3 min walk - 0.3 km
Exchange Ilford
3 min walk - 0.3 km
Kenneth More Theatre
8 min walk - 0.7 km
Ilford Cricket Club
11 min walk - 0.9 km
South Park
4 min drive - 1.7 km
Getting around
Gants Hill Underground Station
2 min drive
Ilford Station
3 min walk
London City Airport (LCY)
19 min drive
Restaurants
The Great Spoon of Ilford
1 min walk
Jono's
2 min walk
Costa Coffee
4 min walk
Pizza Hut
1 min walk
Starbucks
6 min walk
About this property
Best Western Greater London Hotel
Hotel near ExCeL Exhibition Centre
Best Western Greater London Hotel provides amenities like a coffee shop/cafe and a 24-hour business center. Stay connected with free in-room WiFi.
You'll also find perks like:
Breakfast (surcharge), express check-out, and a banquet hall
Meeting rooms, luggage storage, and smoke-free premises
Coworking spaces, a 24-hour front desk, and coffee/tea in the lobby
Room features
All guestrooms at Best Western Greater London Hotel include amenities such as free WiFi.
Other amenities include:
Bathrooms with shower/tub combinations and free toiletries
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 7.99 for adults and GBP 7.99 for children
A coffee shop/cafe
Coffee and tea in common areas
Things to do
TV in common areas
Conveniences
24-hour front desk
Lockers
Luggage storage
Guest services
Housekeeping (on request)
Multilingual staff
Business services
24-hour business center
Conference center (431 square feet of space)
Coworking space
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (48 inch wide door)
Wheelchair accessibility
Wheelchair accessible (may have limitations)
More
2 buildings
4 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 80% of food locally-sourced
Banquet hall
Double-glazed windows
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Private bathroom
Shower/bathtub combination
Towels provided
Food and drink
Coffee/tea maker
Electric kettle
More
Desk
Electrical adapters
Heating
Iron/ironing board on request
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: GBP 100 per accommodation, per stay
Breakage deposit: GBP 100 per stay
A damage deposit of GBP 100 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Fee for to-go breakfast: approximately GBP 7.99 for adults and GBP 7.99 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property is also known as
Best Western Greater
Best Western Greater London
Best Western Greater London Hotel
Best Western Greater London Hotel Ilford
Best Western Greater London Ilford
BEST WESTERN Greater London Hotel Ilford, Essex
Greater London Hotel Ilford
Best Western Greater London Hotel Hotel
Best Western Greater London Hotel Ilford
Best Western Greater London Hotel Hotel Ilford
Frequently asked questions
Is Best Western Greater London Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Best Western Greater London Hotel?
As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Best Western Greater London Hotel on Mar 10, 2026 start from ₩97,828, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Best Western Greater London Hotel doesn't offer parking.
What time is check-in at Best Western Greater London Hotel?
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Best Western Greater London Hotel?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is Best Western Greater London Hotel located?
Located in Valentines, this hotel is within 6 mi (10 km) of Thames River, ExCeL Exhibition Centre, and Westfield Stratford City. Queen Elizabeth Olympic Park and London Stadium are also within 6 mi (10 km). Ilford Station is only a 3-minute walk and Gants Hill Underground Station is 25 minutes.
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Reviews
Best Western Greater London Hotel Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I loved my stay at this hotel! The room and bathroom were super clean, and the bed was really comfortable. Great location close to the etube, and the staff were very friendly and helpful. Would definitely stay again :)
Quality of the hotel is reflected in the price.
Staff however were helpful, polite and courteous.
If I needed a hotel in this area I would use this hotel again
Very friendly staff
Very clean
We stayed overnight to make a busy weekend in London,Perfect for the price.
Close to Ilford station so the use of the Elizabethan line came in handy.
Gants Hill station for the Central line. is a bus ride away . Overall cant fault the Hotel.
The staff were very polite and accommodating. Rooms provided to us were clean and in very good condition. I particularly appreciated the shower cubicle; easy to use with good water pressure. The coffee shop was a pleasant surprise; good coffee and service; comforting ambiance of the layout, a quiet place to relax with family. I thoroughly recommend this Hotel.
Great stay, staff friendly and helpful, made me feel welcome. No fault with the room, extremely clean, bed comfortable and toilet/shower spotless.
Highly recommend
Me and my friend were looking for a cheap hotel and we found this. At first we were nervous because we had seen some bad reviews, but when we arrived we were pleasantly surprised. The staff was friendly and helpful, the room was small but it was enough for us, the room looked new and smelled new. The train station was 2 minutes from the hotel which was super helpful. Honestly, no complaints perfect for 2 people that just wants somewhere to stay
The breakfast was delicious and all the staff was friendly and kind. The location has shopping , grocery and lots of great food. The only downside was my room was so hot if felt like a furnace. They do not have air conditioning and very rough for July summer.
angela
Stayed 2 nights in Jul 2025
6/10 Okay
Rachel
Jul 24, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hard to find as entrance is through a coffee shop! No parking but a good car park about 5 mins walk away. Reception staff very friendly and helpful. Room was very small for 3 people but was ok for one overnight stay. Area a bit iffy 😕
If your bank is not from the UK. Pay in advance before you come or bring cash to pay for your stay. NonUK bank cards not accepted. That said, the stay was great. Best breakfast provided that I ever had. Staff was very apologetic about the corporate decision on cards and was extremely helpful in all other matters.
Staff very pleasant, friendly and helpfull. Family room small but adequate and it was well maintained. Breakfast was very reasonably priced and was good. There was no parking at this hotel but was provided with parking just round the corner at their sister hotel. On the whole a nice hotel that I would definitely stay at again if in the area.
Staff and service was very good and friendly and prompt check in.
It was a hot day and night and the fan in the room was essential in the absence of air-con.
Breakfast was terrible so don't bother with that.
Otherwise it was a good stay and convenient for the Elizabeth Line.
Great price for a overnight stay, the room was clean and the bed comfortable, and easy to navigate to from the train station. I can't for the life of me think why a room would need 18 individual plug sockets? The negative side is the rooms are small and compact with no windows for fresh air which makes the room very hot and there is no air conditioning. We where rudely awakened by building works going on directly outside our room and could also hear carpet cleaners going in the room below. The was no hot water on our arrival and through out the rest of the evening, so wasn't able to freshen up until the following morning. The staff where friendly and attentive, but overall disappointing.
Peter
Stayed 1 night in Nov 2025
8/10 Good
Claire
Sep 8, 2025
Liked: Cleanliness, staff & service
Good but wouldn’t stay here again
The staff were very friendly and helpful.
The room it self, while clean was incredibly hot so it wasn’t comfortable. There were fans but all that did was push warm air around. There was also no bedside or small lighting which meant you either had a very bright overhead light on or left in darkness.
It was convenient for the station and to get into London but based on not sleeping well due to the heat I wouldn’t stay here again.
Hotel is located a very short walk from Ilford station which affords a quick and easy access to Central London on Elizabeth Line. Plenty of shops, cafes and restaurant around plus the hotel has one in the foyer
Lovely, attentive staff. Nothing is too much to ask. Had my breakfast freshly cooked to order which was a nice touch. perfect. Will definitely return.
Room was extremely hot, even with a fan and the window open. Toilet wasn't cleaned before checking-in. TV didn’t recognise freeview channels.
Other than that, room was in good condition and staff were friendly.
Samuel
Stayed 1 night in May 2025
8/10 Good
Khia
May 30, 2025
Liked: Staff & service, amenities
Manager is efficient and fair with dealing with issues. For example, I’d asked for someone to remove a dirty old pair of underwear that was on the landing outside my window which was dealt with swiftly! I was also considering furthering my stay and he explained options clearly.
On Expedia it did say “access to a nearby indoor pool” this was not the case and disappointed my 13 year old son somewhat as he loves to swim!
I did not like the breakfast I’d brought from the cafe. Enjoyed the fresh orange juice. However the buffet breakfast which I saw in the morning did look nice.
I really loved the placement and some of the designs of the mirrors around the hotel. Also, there were other design elements I liked.
Overall decent stay.
Thanks