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오요 센트럴 호텔 골더스 그린 여행 후기

3 out of 5
오요 센트럴 호텔 골더스 그린
35 Hoop Lane, London, England

이용 후기

5.6
평점 10 - 훌륭해요. 137개 이용 후기 중 13개" "
평점 8 - 좋아요. 137개 이용 후기 중 29개" "
평점 6 - 괜찮아요. 137개 이용 후기 중 39개" "
평점 4 - 별로예요. 137개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 137개 이용 후기 중 32개" "

5.6/10

청결 상태

6.0/10

직원 및 서비스

4.0/10

편의 시설/서비스

4.8/10

숙박 시설 상태 및 시설

5.2/10

친환경

이용 후기

2/10 - 너무 별로예요

Katelyn

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I would not stay in this property again we had a disgusting fridge , shower the ceiling was falling apart there was a fist mark in the door the furniture was broken it was disgusting
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Judith

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hotel looked very rundown from the outside and the room smelled stale, paper peeling off the walls and the skirting boards were black with either mildew/dust/dirt or possibly all 3. I couldn't stay there and turned round and walked away.
2024년 3월에 3박 숙박함

6/10 - 괜찮아요

Hongbin 님, Northville

별로예요: 직원 및 서비스
Arrived late (after 11pm). Front door was closed. No staff on site. Call the number on the door but no answer. Waited almost half an hour and finally the manager came to check me in.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Temidayo

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Fair stay
Very good staff response. But the hotel infrastructures needs thorough reconstruction. I didn’t expect a place like that in London. I mean London.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Nana

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The whole building and the premises does not represent ahotel, infact your activities need to be banned with immediate effect. The place stinks rite from the entrance to the rooms
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Krystal

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Toilet seat broken, no toilet paper in bathroom, dirty towels and bedding. Dusty everywhere and rust also. Beds make a lot of queeky noise. As soon as we arrived in the room and noticed the toilet seat was broken, went downstairs to tell the staff, rang the bell no answer no attended no nothing. Hotel staff very unprofessional on check in. They were in silence and looked at the computer monitor the whole time. As soon as we were given the keys, they ran into room number 2 as if to avoid customer complaints about the room. Fire alarm went off Saturday morning early hours of the morning 10am. The false alarm woke me up and I couldn’t get back to sleep after. Again very unprofessional, no explanation why it went off. For the price we paid I don’t think it’s worth it, should have been a lot lower with the faults inside the room. Wouldn’t stay here again, felt like a hostel. It was the worst hotel I have ever been to and I have been to a lot of hotels. This hotel needs a major refurbishment and health inspectors need to visit too.
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

James

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poor service and unreliable.
2023년 10월에 1박 숙박함
답변 제공: Barbara 님, 2023년 11월 2일
Hi, James! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

10/10 - 훌륭해요

Chi San

2023년 9월에 1박 숙박함
답변 제공: Noah 님, 2023년 11월 2일
Thank you for your appreciation, Chi San! We hope to give you a consistent service every time. Regards, Noah

2/10 - 너무 별로예요

Yu

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was a terrible experience, the room was very dirty and needed to switch room but the second room was not better.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Kieran

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was run down and dirty, toilet seat was hanging off. Smell of weed in reception.
2023년 7월에 1박 숙박함
답변 제공: Eva 님, 2023년 7월 20일
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Eva

6/10 - 괜찮아요

Marc

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not a plus
The hotel was in a great location for me. When I needed the staff they were kind of helpful. I pointed out a non-working TV and a non-working light and they apologized and said it would be taken care of-it was not. The beds were substandard-more like a cot with a sagging mattress. There was literally dirt in corners that looked like it had not been cleaned in a very long time. It was a decent price but for what it was, it was too much..
2023년 6월에 5박 숙박함
답변 제공: Eva 님, 2023년 7월 20일
Something like this should not have happened, Marc! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Eva

8/10 - 좋아요

Yuki

2023년 6월에 5박 숙박함
답변 제공: Eva 님, 2023년 7월 20일
Hey, Yuki! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Eva

8/10 - 좋아요

Michael

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Eva 님, 2023년 7월 20일
Thanks for rating us superbly, Michael! Glad to know that you loved our services :) Regards, Eva

2/10 - 너무 별로예요

Tancrède

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Photos mensongères, elles ne ressemblent pas à l'hôtel, douche cassé, qualités prix très mauvais
2023년 5월에 2박 숙박함
답변 제공: Ava 님, 2023년 5월 24일
Nous sommes extrêmement désolés d'apprendre cela, Tancrède! Nous nous efforçons de fournir un service de grande qualité à chaque fois que quelqu'un visite notre hôtel. Nous espérons pouvoir améliorer votre expérience avec nous. Cordialement, Ava

6/10 - 괜찮아요

Adetoun

가족 여행
별로예요: 숙박 시설 상태 및 시설
It’s a no frills hotel but very dated. The experience at reception was inconsistent but it was alright on the whole for a short stay.
2023년 4월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good for the price
Looks dated on the outside but the room was clean and well kept. The only issue we found was there was no way to turn off the heated towel rail in the bathroom so it was like a sauna in there. Beds comfy and slept well.
2023년 3월에 1박 숙박함
답변 제공: Eva 님, 2023년 3월 15일
Thank you so much for the wonderful rating, Guest! It gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we will put in our continuous efforts to retain this smile forever :) Regards, Eva

2/10 - 너무 별로예요

Prescilla

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 3박 숙박함
답변 제공: Eva 님, 2023년 3월 15일
Hi, Prescilla! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Eva

6/10 - 괜찮아요

Madalina

별로예요: 청결 상태
Wasn't great
2022년 11월에 4박 숙박함
답변 제공: Ammy 님, 2022년 12월 1일
Hi, Madalina! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim

4/10 - 별로예요

Leon

2022년 10월에 3박 숙박함

2/10 - 너무 별로예요

Cameron

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Overbooked my room, room was small and I hit my head a lot. Someone walked in on me sleeping even though the door was locked. Poor ventilation. No hot water in the shower. No staff when I went to check out and overall terrible experience. Will not go back
2022년 8월에 1박 숙박함
답변 제공: Jon 님, 2022년 8월 19일
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Jon

4/10 - 별로예요

Lee

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dated rooms, bathrooms not clean and ants coming from under the bath in room 4
2022년 7월에 1박 숙박함
답변 제공: Arthur 님, 2022년 8월 17일
Hi, Lee! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Arthur

2/10 - 너무 별로예요

Banujan

연인과의 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir waren nicht mehr dort. Die Bilder zeigen einHotel das von draussen komplett anderst aussieht. Man fühlt sich unsicher. Wir haben bei Verwandten Unterkunft gesucht und blieben dort.
2022년 7월에 3박 숙박함
답변 제공: Ammy 님, 2022년 7월 22일
Hallo, es tut uns leid, dass Ihre Erfahrung mit uns nicht angenehm war. Wir werden auf jeden Fall an Ihrem Feedback arbeiten, um Ihnen beim nächsten Mal das bestmögliche Erlebnis zu bieten. Mit freundlichen Grüßen, Amelia.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Well located and resonably priced are the only good things about this hotel. No tea or milk in the room and bathrrom needs a complete refurb, a blind on the bathrrom window would be good as the it gets very hot.
2022년 6월에 1박 숙박함
답변 제공: Simon 님, 2022년 7월 10일
Hi, thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Simon

8/10 - 좋아요

stephen

좋아요: 직원 및 서비스
stayed in the annexe room small at the top of the building clean but outdated. some trouble with the key on entry but sorted would stay again.
2022년 4월에 3박 숙박함
답변 제공: Jason 님, 2022년 4월 10일
Thank you for rating us, Stephen, We have duly noted your feedback and ensure better services in the future. Regards, Jason

10/10 - 훌륭해요

Kamil

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a pleasant stay. Very friendly and helpful staff.
2021년 11월에 28박 숙박함
답변 제공: Noah 님, 2021년 12월 11일
Thank you so very much, Kamil! Delighted to know you loved our services. Keep giving us the opportunity and we assure to never let you down. Regards, Noah

8/10 - 좋아요

rex

단체 여행
좋아요: 직원 및 서비스, 객실의 편안함
2 week stay
An older building. Double pane windows. Full kitchen to use. Helpful staff.
2021년 9월에 15박 숙박함
답변 제공: Cheshta 님, 2021년 10월 18일
Hi, Rex! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day. Regards, Ivy

4/10 - 별로예요

Emanuela

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 8월에 4박 숙박함

8/10 - 좋아요

Jason

출장 여행
좋아요: 직원 및 서비스
2021년 8월에 1박 숙박함
답변 제공: Mike 님, 2021년 8월 6일
Thanks for the positive rating, Jason! Hope to welcome you again soon. Regards, Mike

8/10 - 좋아요

Chris

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good nights sleep
No one at hotel to book in, and had to wait 20mins to turn up, however, room was fine, had a very good nights sleep. Bathroom was very clean although no hand soap? I would stay again.
2021년 7월에 1박 숙박함
답변 제공: Cheshta 님, 2021년 8월 2일
Hi, Chris ! Thanks for rating us positively and we do apologize for the issue faced. We will surely work on your feedback and promise to provide an amazing experience on your next stay. Regards, Ivy

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great, the maneger is very nice Excellent location
2021년 6월에 4박 숙박함
답변 제공: Cheshta 님, 2021년 6월 26일
We are glad to see that you liked our services. Regards, Jacob

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The owner wad very pleasant and welcoming.
2021년 6월에 6박 숙박함
답변 제공: Leo 님, 2021년 6월 11일
Hi, we are glad to see that you liked our services. Looking forward to hosting you soon. Regards, Alex

10/10 - 훌륭해요

Kwok

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location, room very tidy and staffs are polite
2021년 5월에 1박 숙박함
답변 제공: Marie 님, 2021년 5월 14일
Hi, Kwok! It feels great to see that our guest had a nice stay. We will feel obliged if you give us a chance to serve again. Have an amazing day ahead. Regards, Marie!

8/10 - 좋아요

Aharon Ronen

가족 여행
좋아요: 직원 및 서비스
Thank you!
It's my second time in this lovely hotel. The staff is superb' yet, I do believe that they need to be more generous with soap and shampoo at rooms. In cold weather it will be nice to get some porridge or oatmeal served with brown sugar and raisins. In general, nice and welcoming place. I will return back.
2020년 2월에 5박 숙박함
답변 제공: Barbara 님, 2021년 5월 12일
Thanks for rating us, Aharon! Your review made our day. We hope to delight you with our services. Regards, Barbara

8/10 - 좋아요

Tim

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Man sollte keine hohen Erwartungen an das Hotel haben. Meiner Meinung nach reicht es aber als Unterkunft zum schlafen und Preis/Leistung ist gut.
2019년 11월에 2박 숙박함
답변 제공: Barbara 님, 2021년 5월 12일
Thanks for your kind and lovely words, Tim! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Barbara

6/10 - 괜찮아요

Brian

2019년 9월에 1박 숙박함
답변 제공: Barbara 님, 2021년 5월 12일
Hi, Brian! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Barbara

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The chap on reception, I think his name was Connor, was extremely polite and friendly.
2019년 9월에 2박 숙박함
답변 제공: Barbara 님, 2021년 5월 12일
Thanks for your kind and lovely words, The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Barbara

8/10 - 좋아요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
A good night in London, in a pleasant hotel
I was impressed with the cleanliness of the room and the comfort of the bed. The choices in the continental breakfast with excellent. The handle to the door became unattached and the plugs to the Bath and basin were not attached to the chains. The car parking was great.
2019년 1월에 1박 숙박함
답변 제공: Barbara 님, 2021년 5월 12일
Hi, Cheryl! We are glad to see that you liked our services. Regards, Barbara

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 1박 숙박함
답변 제공: Barbara 님, 2021년 5월 12일
Hi, We regret the inconvenience may have caused to you. We will try to make your next stay comfortable with us, we believe in continuous improvements. Looking forward to hosting you soon with a delightful stay ahead :) Regards, Barbara

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Central hotel review
The hotel is in good condition (although it's a bit old) , staff was friendly and the breakfast was more than enough.
2018년 12월에 2박 숙박함
답변 제공: Barbara 님, 2021년 5월 12일
Thanks for your kind and lovely words, The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Barbara

10/10 - 훌륭해요

Astil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ótima localização,café da manhã excelente e recepção muito gentil e atenciosos,nos auxiliando na locomoção por Londres.
2018년 10월에 3박 숙박함
답변 제공: Barbara 님, 2021년 5월 12일
Thank you for your appreciation, Astil! We hope to give you consistent service every time. Regards, Barbara

6/10 - 괜찮아요

Melanie

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Good breakfast but too hot and noisy to sleep
This property's strengths were a competent staff, convenient location, made to order eggs for breakfast (along with veggies, lox, and cereal/bread choices for carb lovers), and the best price of lodgings in the area for our dates. On the minus side, our room was unbearably hot, with no fan available, and only a duvet (clearly a inappropriate bed cover during a heat wave) was provided - no top sheet or lightweight summer blanket. Further, the property has busy traffic on both sides, so with windows open to try to catch a breeze we couldn't sleep well due to noise. The property is old, so fixtures are worn (but functional). The refrigerator was appreciated, but some milk or creamer for tea in the room was missed. We would probably choose to spend more and stay elsewhere next time, but if the weather is cooler and noise isn't an issue, this could be a budget minded choice.
2018년 7월에 1박 숙박함
답변 제공: Barbara 님, 2021년 5월 12일
Hi, Melanie! Thanks for rating us positively and we are sorry for the inconvenience may have caused to you. We will surely work on your feedback and promise to provide an amazing experience on your next stay. Regards, Barbara

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Simple neat hotel
A simple, neat and tidy hotel in a quiet but convenient neighbourhood, 10 minutes walk from Golders Green tube station. Facilities are pretty old but all work fine.
2018년 6월에 5박 숙박함
답변 제공: Barbara 님, 2021년 5월 12일
Thanks for your kind and lovely words, The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Barbara

8/10 - 좋아요

Jacques

좋아요: 직원 및 서비스, 객실의 편안함
Very well locate with Parking
답변 제공: Barbara 님, 2021년 5월 12일
Thank you for your appreciation, Jacques! We hope to give you consistent service every time. Regards, Barbara

8/10 - 좋아요

MG 님, Jerusalem

좋아요: 청결 상태, 직원 및 서비스
Value for money
The hotel is unpretentious, but surprisingly clean, and warm in winter. Breakfast was more than adequate with a variety of cereals, cheeses, yogurt, and fresh fruit. Fantastic location, close to subway, busses and airport shuttle.
2018년 1월에 1박 숙박함
답변 제공: Barbara 님, 2021년 5월 12일
Thanks for your kind and lovely words, The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Barbara

6/10 - 괜찮아요

David

좋아요: 청결 상태, 객실의 편안함
Well located hotel
Very clean room and hotel , basic but okay for the odd night. Good selection of choice at breakfast and pleasant staff . Well located, 5 minutes drive from M1 and 10 minutes walk into Golders Green Only negative in traffic noise which could be a problem for a light sleeper (like me)
2017년 11월에 1박 숙박함
답변 제공: Barbara 님, 2021년 5월 12일
Hi, David! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Barbara

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
none
As expected I have stayed before and would stay again. The hotel had been updated since my previous visit which was a pleasant surprise.
2017년 10월에 2박 숙박함
답변 제공: Barbara 님, 2021년 5월 12일
Hi, Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day! Regards, Barbara

6/10 - 괜찮아요

NICOLA

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Could be better.
The hotel was incredibly basic and very dated. Our room was tiny and the decor very plain. The bathroom had mould around the bath and there was hair and dirt still in the carpet. The room served a purpose and the location was good. We left without trying breakfast. I would look for better options when visiting London in the future.
2017년 8월에 1박 숙박함
답변 제공: Barbara 님, 2021년 5월 12일
Hi, Nicola! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Barbara

6/10 - 괜찮아요

John

Rapport qualité prix insatisfaisant.
Chambre et petit déjeuner OK. SdB adéquate mais pomme de douche fixe moins bien qu'une mobile (à la main). Prix trop cher vu la qualité de la prestation.
2017년 7월에 1박 숙박함
답변 제공: Barbara 님, 2021년 5월 12일
Hi, John! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Clean and friendly enough, good selection at breakfast. Nothing fancy and not the greatest area, but overall good value.
답변 제공: barbara 님, 2021년 5월 12일
We are delighted to hear your words of praise, We will ensure to provide consistent services for your future stays too. Have a pleasant day ahead. Regards, Barbara

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 객실의 편안함
Alles in allem ok für eine Nacht.
Ich war eine einzige Nacht dort, wegen Beerdigung im nahe gelegenen Krematorium.
답변 제공: Barbara 님, 2021년 5월 12일
Hallo, es tut uns leid zu wissen, dass Ihre Erfahrung mit uns nicht angenehm war. Wir werden an Ihrem Feedback arbeiten, um beim nächsten Mal die bestmögliche Erfahrung zu bieten. Grüße, Barbara