주니어 스위트, 킹사이즈침대 1개, 금연 | 저자극성 침구, 객실 내 금고, 책상, 방음 설비
예약 가능 여부 확인

더블 트리 바이 힐튼 런던 - 그리니치 여행 후기

4 out of 5
더블 트리 바이 힐튼 런던 - 그리니치
Catherine Grove, London, England

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 548개" "
평점 8 - 좋아요. 1001개 이용 후기 중 311개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 70개" "
평점 4 - 별로예요. 1001개 이용 후기 중 39개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 33개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

DONG PILL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
잘 지내다 갑니다
시설이 깔끔하고 직원들이 친절합니다. 방문한 시기가 겨울이라 그런것도 있겠지만, 처음 들어갔을땐 추웠습니다. 그래도 난방 틀어두고 나갔다 오면 따뜻해집니다. 역쪽에 the drip 이라는 커피숍 있는데 맛있습니다. 가보세요ㅋㅋ
2023년 1월에 3박 숙박함
답변 제공: Imran Shaikh 님, 2023년 1월 18일
Dear Guest,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

4/10 - 별로예요

Rose-Ann

연인과의 여행
The shower layout leaves for a very wet bathroom floor after a shower
2024년 5월에 4박 숙박함

2/10 - 너무 별로예요

Kantubhai 님, Ga

연인과의 여행
Near tube 🚇 station,
2024년 5월에 2박 숙박함
답변 제공: Saketh 님, 2024년 5월 29일
Dear Kantubhai,Thank you for your valuable feedback. We're delighted to hear that you enjoyed the hotel's location.We apologize for the aspects of your stay that did not meet our usual standards. Please accept our sincerest apologies, and feel free to contact us directly to share more about your recent experience.We hope to welcome you back in the future and provide you with a more enjoyable stay.Kind regards,Saketh GargulaGuest Relations Manager

8/10 - 좋아요

Justin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Although only stayed one night, all the staff were very friendly and full of smiles
2024년 5월에 1박 숙박함
답변 제공: Saketh 님, 2024년 5월 28일
Dear Mr. Justin,Thank you for taking time to give your amazing feedback.We're glad to hear that our friendly staff and their smiles made your stay more enjoyable.We look forward to welcoming you back soon again for longer stay next time.Kind regards,Saketh GargulaGuest Relation Manager.

10/10 - 훌륭해요

Lucinda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice comfortable hotel and friendly staff
2024년 5월에 2박 숙박함
답변 제공: SAKETH 님, 2024년 5월 28일
Dear Lucinda,Thank you very much for your fantastic feedback. We're delighted to hear that you found our hotel comfortable and our staff friendly. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service.We look forward to welcoming you back on your next visit!Warm regards,Saketh GargulaGuest Relation Manager.

10/10 - 훌륭해요

Edward

연인과의 여행
좋아요: 편의 시설/서비스
Everything was perfect. It is like a home from home.
2024년 5월에 1박 숙박함
답변 제공: Andra Vasile 님, 2024년 5월 21일
Dear Edward, Thank you very much for taking the time to share your feedback and we appreciate your review!We are looking forward to your return!Kind Regards,Andra VasileFront Office Manager

10/10 - 훌륭해요

CLAIRE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely hotel and staff very welcoming and friendly . Gave you good directions . Thankyou . Rooms are well kept well done Housekeeping.
2024년 5월에 3박 숙박함
답변 제공: SAKETH 님, 2024년 5월 15일
Dear Ms. Claire,Thank you very much for your kind words and positive feedback.We're delighted to hear that you enjoyed your stay with us and that our staff made you feel welcome. It's wonderful to know that you found our directions helpful and that our housekeeping team maintained your room to your satisfaction.We look forward to welcoming you back on your next visit.Kind Regards,Saketh GargulaGuest Relations manager.

10/10 - 훌륭해요

Stephen

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and only 10 minutes from all the activities in Greenwich. 4 minutes to DLR.
2024년 5월에 3박 숙박함
답변 제공: Saketh 님, 2024년 5월 12일
Dear Mr. Stephen,Thank you very much for taking your valuable time to share your excellent feedback. Its really good to know that you enjoyed your stay with us.We look forward to welcoming you again in future. Kind Regards,Saketh GargulaGuest Relations Manager.

10/10 - 훌륭해요

Albert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quite and safety,but problem of packing.
2024년 4월에 1박 숙박함
답변 제공: Andra Vasile, Front Office Manager 님, 2024년 5월 1일
Dear Albert, Thank you for taking the time to share your feedback! We hope to have the opportunity to welcome you back soon.Kind Regards,

10/10 - 훌륭해요

Obinna 님, Aberdeen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did find the staff very helpful, especially Mr Warisa who was very responsive.
2024년 4월에 3박 숙박함
답변 제공: Andra Vasile, Front Office Manager 님, 2024년 5월 1일
Dear Obinna, Thank you for your positive feedback, especially regarding Mr. Wasim's helpfulness. We'll make sure to pass on your kind words to him. We look forward to welcoming you back soon!Kind Regards,

10/10 - 훌륭해요

viktoria

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Andra Vasile, Front Office Manager 님, 2024년 4월 23일
Dear Viktoria, Thank you for taking the time to leave us a 5/5 rating! We are delighted that you had a great experience with us. Your satisfaction is our priority, and we look forward to serving you again in the future.

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Andra Vasile, Front Office Manager 님, 2024년 5월 1일
Dear Thomas,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton London Greenwich soon.Kind Regards,

6/10 - 괜찮아요

Alex

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Andra Vasile, Front Office Manager 님, 2024년 5월 2일
Dear Alex,Thank you for your rating! We are happy to know that you had an overall good stay with us!We hope to have the opportunity to welcome you soon again!Regards,

10/10 - 훌륭해요

Nigel

2024년 4월에 2박 숙박함
답변 제공: Andra Vasile, Front Office Manager 님, 2024년 5월 1일
Dear Nigel, We are delighted to hear that your stay was exceptional! Thank you for choosing our hotel and sharing your review. We look forward to welcoming you back soon!Kind Regards,

2/10 - 너무 별로예요

Dual

Bad terrible customer service
2024년 3월에 2박 숙박함
답변 제공: Andra Vasile, Front Office Manager 님, 2024년 5월 4일
Dear Duval, Thank you for taking the time to leave a review. We appreciate all feedback, whether positive or constructive. If there are specific areas where we can improve or if you have any concerns, please feel free to contact us directly. We value your input and are committed to continuously enhancing our services.Regards,Andra VasileFront Office Manager

10/10 - 훌륭해요

Juergen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personal sehr freundlich und hilfsbereit. Frühstück umfangreich und gut in ruhiger Atmosphäre. Zimmer sauber und ordentlich.
2024년 3월에 3박 숙박함
답변 제공: Saketh 님, 2024년 5월 15일
Dear Juergen,Thank you for your wonderful feedback. We're pleased to hear that you found our staff friendly and helpful. It's great to know you enjoyed our extensive breakfast in a quiet atmosphere and that you found the rooms clean and tidy.Once again thank you for your amazing feedback.We hope to have the pleasure of welcoming you back soon.Kind Regards,Saketh GargulaGuest Relation Manager.

10/10 - 훌륭해요

Jason

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cannot fault this hotel. Staff were great. Very clean. Would recommend highly
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Mark

2024년 2월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2024년 3월 4일
Dear Mark,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

6/10 - 괜찮아요

Knowledge

2024년 2월에 1박 숙박함
답변 제공: Saketh 님, 2024년 5월 15일
Dear Knowledge,Thank you for your rating! We are happy to know that you had an overall good stay with us!We hope to have the opportunity to welcome you soon again!Kind Regards,Saketh GargulaGuest Relation Manager.

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasant, clean, lovely staff
2024년 2월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2024년 2월 22일
Dear Michael,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

Steve

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2024년 2월 20일
Dear Steve,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

8/10 - 좋아요

Emoefeke

2024년 2월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2024년 2월 20일
Dear Emoefeke,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

8/10 - 좋아요

DAVID

2024년 2월에 3박 숙박함
답변 제공: Imran Shaikh 님, 2024년 2월 20일
Dear David,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

6/10 - 괜찮아요

Jacqueline

2024년 2월에 4박 숙박함
답변 제공: Imran Shaikh 님, 2024년 2월 20일
Dear Jacqueline,Thank you for your valuable feedback. It was unfortunate that some aspects of your experience did not reflect the usual standard of experience that we provide to our guests. Kindly accept our sincerest apologies.Sincerely,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

Lester

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very helpful staff manager was great I would stay here again no problem.
2024년 2월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2024년 2월 20일
Dear Lester,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

8/10 - 좋아요

Paul

2024년 2월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2024년 2월 20일
Dear Paul,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

Steviejo

2024년 2월에 2박 숙박함
답변 제공: Imran Shaikh 님, 2024년 2월 6일
Dear Steviejo,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

John

2024년 1월에 2박 숙박함
답변 제공: Imran Shaikh 님, 2024년 1월 31일
Dear John,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

Martyn

2024년 1월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2024년 1월 31일
Dear Martyn,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

2/10 - 너무 별로예요

Kyungsuk

2024년 1월에 2박 숙박함
답변 제공: Imran Shaikh 님, 2024년 1월 22일
Dear Kyungsuk,Thank you for your valuable feedback. It was unfortunate that some aspects of your experience did not reflect the usual standard of experience that we provide to our guests. Kindly accept our sincerest apologies.Sincerely,Imran ShaikhGuest Relations Manager

8/10 - 좋아요

Quentin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfort
Very comfortable stay but tiny rooms
2024년 1월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2024년 1월 15일
Dear Quentin,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

8/10 - 좋아요

Zubaidah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Imran Shaikh 님, 2024년 1월 15일
Dear Zubaidah,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

4/10 - 별로예요

Hye Won

2023년 12월에 13박 숙박함
답변 제공: Imran Shaikh 님, 2024년 1월 15일
Dear Hye,Thank you for your valuable feedback. It was unfortunate that some aspects of your experience did not reflect the usual standard of experience that we provide to our guests. Kindly accept our sincerest apologies.Sincerely,Imran ShaikhGuest Relations Manager

8/10 - 좋아요

richard

2024년 1월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2024년 1월 31일
Dear Richard,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

8/10 - 좋아요

Matti

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vuodenvaihde Lontoossa
Hotelli oli hyvällä paikalla, Heathrowlta pääsi mukavasti lähelle hotellia. Lähiympäristössä oli paljon tekemistä ja näkemistä...historiallinen Greenwich. Hotelli oli siisti, puhdas ja huone oli suuri ja korkea. Huone oli myös hyvin äänieristetty, ympäristön äänet eivät kuuluneet sisälle. Aamiainen oli hyvä ja monipuolinen.
2023년 12월에 7박 숙박함
답변 제공: Imran Shaikh 님, 2024년 1월 9일
Dear Matti,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

6/10 - 괜찮아요

John

연인과의 여행
It was OK for the price, but the room was small, it had a very small window which was above head height, so couldn’t see out. Very difficult to walk around the bed. Breakfast was good
2024년 1월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2024년 1월 9일
Dear John,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

8/10 - 좋아요

Debra

2024년 1월에 2박 숙박함
답변 제공: Imran Shaikh 님, 2024년 1월 9일
Dear Debra,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

6/10 - 괜찮아요

Mustafa 님, Huissen

별로예요: 직원 및 서비스
2024년 1월에 3박 숙박함
답변 제공: Imran Shaikh 님, 2024년 1월 9일
Dear Mustafa,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

4/10 - 별로예요

MAMTA

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
First of all the mirror in the bathroom fell on my husbands hand. When we notify the front desk no one enquired about his hand because he did tell front desk that it fell on his hand and that iy was hurting. During check out the manager asked how his hand was. At that point it was still hurting. But they didnt offer any discounts or anything else. Second they didnt have any microwave on the property for guest to use. When i asked the fully operating bar/ restaurant for a fork they said they didnt have any available. Which was very strange. Not happy with service at all.
2023년 12월에 5박 숙박함
답변 제공: Imran Shaikh 님, 2024년 1월 9일
Dear Mamta,Thank you for your valuable feedback. It was unfortunate that some aspects of your experience did not reflect the usual standard of experience that we provide to our guests. Kindly accept our sincerest apologies.Rest assured, your comments have been taken into serious consideration and will be addressed accordingly.We look forward to having the opportunity to welcome you back.Sincerely,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

zhang

2023년 12월에 5박 숙박함
답변 제공: Imran Shaikh 님, 2023년 12월 27일
Dear Zhang,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

8/10 - 좋아요

Mandy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Imran Shaikh 님, 2023년 12월 19일
Dear Mandy,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

Georgina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2023년 12월 19일
Dear Georgina,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

6/10 - 괜찮아요

BASTIAAN 님, ROSMALEN

Very noisy (if other room doors close it shakes the walls) ground floor (room #47 is probably one of the worst because of other local sounds as well, such as the work space below). Shower door can only open & close when bathroom door is closed (too tiny set up). Hand towel hangs against bottom loo seat when it’s up. Water wash basin did not flow (clogged pipes). Filthy spots on one of the room chairs. The GBP. 50,— deposit can only be paid by credit card, so, I guess one would not be able to stay in this hotel if one decides to not bring credit card and take cash only…
2023년 12월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2023년 12월 19일
Dear Bastiaan,Thank you for your valuable feedback. It was unfortunate that some aspects of your experience did not reflect the usual standard of experience that we provide to our guests. Kindly accept our sincerest apologies.Rest assured, your comments have been taken into serious consideration and will be addressed accordingly.While we realize that we cannot undo the experiences that you had on your visit, I do hope that you will provide us another chance by visiting again.Sincerely,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

?? 님, Glasgow

2023년 12월에 3박 숙박함
답변 제공: Imran Shaikh 님, 2024년 1월 4일
Dear Guest,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

2/10 - 너무 별로예요

Mark

연인과의 여행, 출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The communal parts of the hotel were very nice, clean and tidy. Staff very pleasant and helpful. Outstanding breakfast. The room was appalling, small cluttered with unnecessary furniture. The decoration was tired, old and worn. Bathroom was old, dirty, mouldy with a cracked sink and generally unpleasant. I booked an executive room on the 8th floor, only one lift was working and that only went to the 7th floor!! How can you have only one lift in a hotel this size, very poor show Hilton!!
2023년 12월에 1박 숙박함
답변 제공: DoubleTree by Hilton London Greenwich Team 님, 2023년 12월 15일
Dear Mark, Thank you for your recent review. We're delighted you enjoyed our communal areas, friendly staff, and the breakfast during your stay.We're truly sorry that your room didn't meet expectations and for the inconvenience caused by the lift situation. Your comments have been taken seriously, and we're actively addressing these issues to ensure a better experience for our guests in the future.We appreciate your feedback, and we hope to have the chance to welcome you back for an improved stay.

10/10 - 훌륭해요

Khadiijo Leila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2023년 12월 17일
Dear Khadiijo,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

Robin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our stay here. Walking distance to Greenwich and the river area. Friendly staff. Safe parking. Room was small but clean and had everything we need. Will stay here again.
2023년 12월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2023년 12월 17일
Dear Robin,We would like to express our deepest gratitude for choosing DoubleTree by Hilton London Greenwich. It was a pleasure to welcome you as our valued guest. Providing the best experience for our guests has always been our priority and on behalf of the team, I would like to thank you for taking the time to share your honest feedback with us. We appreciate your comment about our services and team members, and we look forward to welcoming you back to DoubleTree by Hilton London Greenwich.Best Regards,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

Jayne

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Imran Shaikh 님, 2023년 12월 17일
Dear Jayne,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

Dominic

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Imran Shaikh 님, 2023년 12월 17일
Dear Dominic,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager

10/10 - 훌륭해요

Christine S

2023년 12월에 3박 숙박함
답변 제공: Imran Shaikh 님, 2023년 12월 17일
Dear Christine,Thank you for taking the time to share your compliment with us.We are delighted that you had a great stay with us. Your positive review will certainly motivate us further in our mission to completely delight and satisfy our guests.My team and I look forward to the pleasure of welcoming you again.Best regards,Imran ShaikhGuest Relations Manager