2 개의 바/라운지
예약 가능 여부 확인

홀리데이 인 런던 - 히드로 M4, 정션 4, IHG 호텔 여행 후기

4 out of 5
홀리데이 인 런던 - 히드로 M4, 정션 4, IHG 호텔
Sipson Road, Middlesex, West Drayton, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 350개" "
평점 8 - 좋아요. 1000개 이용 후기 중 439개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 119개" "
평점 4 - 별로예요. 1000개 이용 후기 중 56개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 36개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

10/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 1박 숙박함
답변 제공: Holiday Inn M4 J4 님, 2020년 2월 17일
Dear Anonymous, Thank you for taking the time to tell us about your experience at Holiday Inn London Heathrow M4, Jct 4. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn London Heathrow M4 Jct 4. Kind regards Ahmed Raza Front Office Manager

8/10 - 좋아요

SANGYEOL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and nice hotel.
Clean and nice hotel.
2019년 8월에 1박 숙박함
답변 제공: Paul Hillman 님, 2019년 9월 8일
Dear SANGYEOL, Thank you for the positive review of our hotel, we are pleased to know that you enjoyed your stay with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn London Heathrow M4 Jct 4. Kind regards Paul Hillman Guest Relations Officer

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함
답변 제공: Holiday Inn 님, 2019년 8월 20일
Dear Anonymous, Thank you for the positive review of our hotel, we are pleased to know that you enjoyed your stay with us. . Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn London Heathrow M4 Jct 4. Sincerely, Paul Hillman Guest Relations Officer

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
괜찮았어요
괜찮았어요
2018년 11월에 1박 숙박함
답변 제공: Holiday Inn M4 J4 님, 2018년 11월 10일
Dear Seungjun, Thank you for taking the time to tell us about your experience at Holiday Inn London Heathrow M4, Jct 4. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn London Heathrow M4 Jct 4. Kind regards Ahmed Raza Guest Relations Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함
답변 제공: Holiday Inn London Heathrow M4 Jct 4 님, 2018년 10월 3일
Dear Anonymous, Thank you for the positive review of our hotel. We are pleased to know that you enjoyed your stay with us. It will be a pleasure to welcome you back at Holiday inn London Heathrow M4, Jct 4. Kind Regards Ahmed Raza Guest Relations Manager

8/10 - 좋아요

shin 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
늦은 저녁이나 밤에 히드로 공항 도착 시 강추할 만한 호텔
공항버스 타면 첫번째로 내리는 호텔이라서 접근성은 최고네요. 크고 넓은 호텔로서 조식도 괜찮았습니다. 물론 시내 호텔과 비교할 수는 없지만, 런던 시내 호텔과 비교하면 가성비 최고네요.
2017년 9월에 1박 숙박함
답변 제공: Holiday inn M4 님, 2017년 10월 25일
Dear Shin, Thank you for taking the time to tell us about your experience at Holiday Inn London Heathrow M4, Jct 4. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn London Heathrow M4 Jct 4. Kind regards Ahmed Raza Guest Relations Manager

8/10 - 좋아요

Narknyul 님, 대구

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
친절한 직원
리셉션에서 체크인을 담당하는 직원이 (training 이라고 적혀있었다) 무척 친절했다.
답변 제공: Fiona Mackenzie Andrew 님, 2015년 9월 26일
Thank you so much for your review, which I am sure will help fellow travelers. We do hope that you will come back to stay with us again when you are next in the UK. Kind regards Fiona Mackenzie Andrew Guest Relations

10/10 - 훌륭해요

최준희 님, 미국 인디애나

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고의 호텔
영국 도착이 너무 늦은 시간이라 도심까지 가기전에 1박을 했는데 호텔의 모든면에 만족했음. 밤 12시쯤 체크인했는데 아이들 선물과 소파베드까지 미리 베딩 준비를 다 해두었음. 아침 부페도 매우 만족스러운 수준이었음. 다만 공항에서 호텔까지 셔틀비용이 편도 5파운드 비용 발생하는 것이 단점이나 그건 모든 호텔이 다그렇다고 하니 큰 문제는 아니었음.

6/10 - 괜찮아요

CRAIG

They sent me to another hotel, without paperwork.
2021년 11월에 2박 숙박함

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함
답변 제공: Holiday Inn M4 J4 님, 2021년 11월 14일
Dear Stephanie, Thank you for the amazing review of our hotel, we are pleased to know that you enjoyed your stay with us. We look forward to welcome you back at Holiday Inn London Heathrow M4 J4. Kind Regards Ahmed Raza Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

2021년 1월에 1박 숙박함

10/10 - 훌륭해요

Sandy 님, Hea throw

Front desk agent was friendly and knowledgeable and was able to help me with directions to and from the hotel to the airport
2021년 1월에 1박 숙박함

8/10 - 좋아요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great for getting to Heathrow
One night stay before flying from Heathrow Terminal 2 early in the morning. Very pleasant stay. Excellent hourly shuttle bus service to the airport.
2020년 12월에 1박 숙박함

8/10 - 좋아요

Robert

2020년 10월에 1박 숙박함

6/10 - 괜찮아요

Lila 님, Wiltshire

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed here for one night due to picking up a relative from Heathrow Terminal 2 early the next morning. The service at the bar wasn’t great. There didn’t seem to be anyone serving and we waited a long time before being served. But the food did come out quite quickly which made up for the slow service to begin with. We used the hoppa bus to Terminal 2 which was £10 return for each adult or £5.50 for a single ticket. That journey took less than 10mins. The room was clean and tidy. The overnight parking charge was £16 which i thought was a little bit pricey! We would stay here again but we did get lost finding the hotel so maybe not as that made our journey there a bit stressful. Staff were friendly and helpful too.
2020년 10월에 1박 숙박함

4/10 - 별로예요

Paul

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good position for Heathrow but disappointing.
We felt that the Hotel was in need of some investment. It was showing it´s age. It was cold and the windows were always steamed up. The bedding (pillows) smelt bad and we waited 2 hours for a tea bag to come, eventually fetching it ourselves. The breakfast was not good. Super local Indian restaurants in the village. We will not stay here again.
2020년 10월에 1박 숙박함

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2020년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
2020년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 7월에 1박 숙박함

8/10 - 좋아요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great Hotel
it was just an overnight stay to catch an early morning flight. Very nice and clean hotel with great rooms. The only disappointment is they forgot my early morning call which could have been disastrous if I had missed my flight.
2020년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 6월에 1박 숙박함

10/10 - 훌륭해요

Benjamin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Decent airport hotel
A really decent airport hotel, do not expect too much but it is a short stay from Heathrow and is good for a single night stay
2020년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 6월에 1박 숙박함

6/10 - 괜찮아요

Jim 님, Vancouver, BC Canada

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to Heathrow. Food was excellent in the bar. Printer out of ink, Vending Machines out of stock
2020년 3월에 1박 숙박함
답변 제공: R 님, 2020년 4월 15일
Dear Guest, Thank you for taking the time to tell us about your experience at Holiday Inn London Heathrow M4, Jct 4. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn London Heathrow M4 Jct 4. Kind regards Roya Massumi Guest Relations Manager

10/10 - 훌륭해요

Jackie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight stay
Overnight stay before an early morning flight everything was very nice
2020년 3월에 1박 숙박함
답변 제공: R 님, 2020년 3월 23일
Dear Jackie, Thank you for taking the time to tell us about your experience at Holiday Inn London Heathrow M4, Jct 4. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn London Heathrow M4 Jct 4. Kind regards Roya Massumi Guest Relations Manager

8/10 - 좋아요

ANGELA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ideal for over night stay rooms have no USB sockets so couldn’t charge my phone, overall reasonable hotel for price
2020년 3월에 1박 숙박함
답변 제공: R 님, 2020년 3월 23일
Dear Angela, Thank you for taking the time to tell us about your experience at Holiday Inn London Heathrow M4, Jct 4. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn London Heathrow M4 Jct 4. Kind regards Roya Massumi Guest Relations Manager

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Didn’t like that the kitchen was not able to help my partner at dinner by letting her have some stock or a cube with boiling water as she is on liquids only .. was just a flat NO
2020년 3월에 1박 숙박함
답변 제공: R 님, 2020년 3월 23일
Dear Guest, Thank you for taking the time to tell us about your experience at Holiday Inn London Heathrow M4, Jct 4. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn London Heathrow M4 Jct 4. Kind regards Roya Massumi Guest Relations Manager

2/10 - 너무 별로예요

DOR

2020년 3월에 6박 숙박함

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Can't go wrong staying at this Holiday Inn!
Whenever I fly out of Heathrow I always stay at the Holiday Inn M4/J4. It is a very nice place with courteous and helpful staff. It is close to the airport, with frequent shuttle buses to and from the terminals. Good food and a great continental breakfast will hit the spot too!
2020년 3월에 1박 숙박함
답변 제공: R 님, 2020년 3월 23일
Dear Paul, Thank you for your feedback. We really appreciate you taking the time out to share your experience with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn London Heathrow M4 Jct 4. Kind regards Roya Massumi Guest Relations Manager

8/10 - 좋아요

Sami 님, Merseyside

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to the airport and motorway. staff helpful
2020년 2월에 1박 숙박함
답변 제공: R 님, 2020년 2월 26일
Dear Sami, Thank you for taking the time to tell us about your experience at Holiday Inn London Heathrow M4, Jct 4. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn London Heathrow M4 Jct 4. Kind regards Roya Massumi Guest Relations Manager

2/10 - 너무 별로예요

Varinder

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This booking was for my sister honeymoon , I mean it was her first night ,,, hotel people gave the room to someone else ,, and when they reached hotel they said we don’t have any room which u booked ,,, now if they want to stay or not ,, we didn’t have any other option then they have as standard double room with 2 single bed it’s worst ever ,,, I always book my rooms from hotel.com ,, in future m thinking of leaving you
2020년 2월에 1박 숙박함
답변 제공: Holiday Inn M4 J4 님, 2020년 2월 17일
Dear Thank you for taking the time to tell us about your experience at Holiday Inn London Heathrow M4, Jct 4. We are really sorry to hear about your experience, please accept our sincere apologies for the inconvenience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn London Heathrow M4 Jct 4. Kind regards Ahmed Raza Front Office Manager

4/10 - 별로예요

Andrew

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Old and tired hotel
Main restaurant was closed, bar food was extremely average and they added an extra item to my bill. The room was very dated and you could see just how tired the hotel exterior was from the window. Only one parking space available (luckily) and was greeted with a £24 bill to use it upon arrival although no warning of this in advance. Avoid.
2020년 2월에 1박 숙박함
답변 제공: Holiday Inn M4 J4 님, 2020년 2월 17일
Dear Andrew, Thank you for taking the time to tell us about your experience at Holiday Inn London Heathrow M4, Jct 4. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn London Heathrow M4 Jct 4. Kind regards Ahmed Raza Front Office Manager

8/10 - 좋아요

MOHIT

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 2박 숙박함
답변 제공: R 님, 2020년 2월 7일
Dear Mohit, Thank you for taking the time to tell us about your experience at Holiday Inn London Heathrow M4, Jct 4. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn London Heathrow M4 Jct 4. Kind regards Roya Massumi Guest Relations Manager

10/10 - 훌륭해요

Michael Wright

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always great value
Fantastic as always wouldn’t stay anywhere else!!
2020년 1월에 1박 숙박함
답변 제공: R 님, 2020년 2월 7일
Dear Michael Wrigh, Thank you for your feedback. We really appreciate you taking the time out to share your experience with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn London Heathrow M4 Jct 4. Kind regards Roya Massumi Guest Relations Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 1박 숙박함
답변 제공: R 님, 2020년 2월 7일
Dear Anonymous, Thank you for your feedback. We really appreciate you taking the time out to share your experience with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn London Heathrow M4 Jct 4. Kind regards Roya Massumi Guest Relations Manager

6/10 - 괜찮아요

Eduardo

출장 여행
2020년 1월에 1박 숙박함
답변 제공: R 님, 2020년 1월 29일
Dear Eduardo, Thank you for taking the time to tell us about your experience at Holiday Inn London Heathrow M4, Jct 4. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn London Heathrow M4 Jct 4. Kind regards Roya Massumi Guest Relations Manager

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed staying in the hotel. The car park is a bit expensive
2020년 1월에 1박 숙박함
답변 제공: R 님, 2020년 1월 29일
Dear Anonymous, Thank you for taking the time to tell us about your experience at Holiday Inn London Heathrow M4, Jct 4. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn London Heathrow M4 Jct 4. Kind regards Roya Massumi Guest Relations Manager

6/10 - 괜찮아요

Eduardo

출장 여행
2020년 1월에 1박 숙박함
답변 제공: R 님, 2020년 1월 24일
Dear Eduardo, Thank you for taking the time to tell us about your experience at Holiday Inn London Heathrow M4, Jct 4. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn London Heathrow M4 Jct 4. Kind regards Roya Massumi Guest Relations Manager

8/10 - 좋아요

Gilly

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 1월에 2박 숙박함
답변 제공: R 님, 2020년 1월 24일
Dear Gilly, Thank you for taking the time to tell us about your experience at Holiday Inn London Heathrow M4, Jct 4. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn London Heathrow M4 Jct 4. Kind regards Roya Massumi Guest Relations Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Easy to check in and friendly staff and good service
2020년 1월에 1박 숙박함
답변 제공: R 님, 2020년 1월 24일
Dear Anonymous, Thank you for taking the time to tell us about your experience at Holiday Inn London Heathrow M4, Jct 4. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn London Heathrow M4 Jct 4. Kind regards Roya Massumi Guest Relations Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 6박 숙박함
답변 제공: R 님, 2020년 1월 24일
Dear Anonymous, Thank you for your feedback. We really appreciate you taking the time out to share your experience with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn London Heathrow M4 Jct 4. Kind regards Roya Massumi Guest Relations Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great location, rooms were lovely. Only downfall you do not get free parking with your room.
2019년 12월에 1박 숙박함
답변 제공: R 님, 2020년 1월 24일
Dear Anonymous, Thank you for taking the time to tell us about your experience at Holiday Inn London Heathrow M4, Jct 4. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn London Heathrow M4 Jct 4. Kind regards Roya Massumi Guest Relations Manager

4/10 - 별로예요

Maddy

2019년 12월에 1박 숙박함

10/10 - 훌륭해요

MaddyK 님, Tampa, Florida

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked the casual hospitality area, the renovated room, and being able to eat/get hot drinks any time during the day.
2019년 12월에 2박 숙박함
답변 제공: R 님, 2020년 1월 24일
Dear Maddy, Thank you for your feedback. We really appreciate you taking the time out to share your experience with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn London Heathrow M4 Jct 4. Kind regards Roya Massumi Guest Relations Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely amazingly comfortable bed, room service food excellent, staff super accommodating. I stayed at the hotel because it’s very close to Heathrow airport and I had early flight the next morning. Taxi waiting for me (staff ordered for me at my request the night before) at 6:30 A.M. and check out took 30 seconds. Definitely recommend this hotel.
2019년 12월에 1박 숙박함
답변 제공: R 님, 2020년 1월 24일
Dear Anonymous, Thank you for your feedback. We really appreciate you taking the time out to share your experience with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn London Heathrow M4 Jct 4. Kind regards Roya Massumi Guest Relations Manager

10/10 - 훌륭해요

Joao

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 7박 숙박함
답변 제공: R 님, 2020년 1월 24일
Dear Joao, Thank you for your feedback. We really appreciate you taking the time out to share your experience with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn London Heathrow M4 Jct 4. Kind regards Roya Massumi Guest Relations Manager

4/10 - 별로예요

pardeep

가족 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
When we checked in was told have to pay extra for car parking Which was not mentioned on time of booking Disappointed also extra charges for airport shuttle service
2019년 12월에 1박 숙박함
답변 제공: R 님, 2020년 2월 13일
Dear Pardeep, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn LONDON - HEATHROW M4,JCT.4. I would like to start by apologising to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at roya.massumi@hiheathrowm4j4.co.uk. Sincerely, ROYA MASSUMI Guest Relations Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 1박 숙박함
답변 제공: R 님, 2019년 12월 30일
Dear Anonymous, Thank you for your feedback. We really appreciate you taking the time out to share your experience with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn London Heathrow M4 Jct 4. Kind regards Roya Massumi Guest Relations Manager

8/10 - 좋아요

Peter

가족 여행
2019년 12월에 1박 숙박함
답변 제공: R 님, 2019년 12월 22일
Dear Peter, Thank you for taking the time to tell us about your experience at Holiday Inn London Heathrow M4, Jct 4. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn London Heathrow M4 Jct 4. Kind regards Roya Massumi Guest Relations Manager