Dear Kyungtak,Thank you for taking the time to give us your scores following your most recent stay. I hope your next stay will be a 10/10! Safe and happy travels!Warmest regards,Warner BumatayFront Office Manager

Dear MIJA,Thank you for sharing your scores with us.Your opinion is very important to us and we appreciate your support.We hope to see you soon.Regards,Warner BumatayFront Office Manager

Dear Sungin, Thank you for sharing your scores after your recent stay with us. Best regards,

Dear valued guest, Thank you for your support and wonderful scores. Best regards,

Dear , Thank you for sharing your experience with us. Your feedback is of a big importance to us as it reflects our level of customer service and care. For us at the Holiday Inn London West, it is very important to meet and exceed guest expectations and by reading your feedback we are happy to see that we have succeeded in doing so. I shall make sure to thank our staff for the excellent service and pass on your feedback. It was a pleasure for us having you in our hotel and we are looking forward welcoming you again. Best Regards, Sam faek Guest service manager

Dear Traveller, Thank you for taking the time to review your recent stay with us. I am pleased to note that you enjoyed your stay overall. As a guest staying in the hotel you are entitled to a discounted parking rate for 24 hours. This is set at £15. My team would like to contact you to ascertain if they can refund the difference for you. Please note the parking system is run by an external company but we will endeavour to recoup this for you if you can provide us with further details. Please feel free to send me further details or contact us at the hotel. Regards Niall General Manager

Dear Francesco,Thank you for taking the time to score our hotel following your most recent stay. We appreciate your support and are thrilled to have received a 4/5 rating from you!. I hope we may have the opportunity to serve you again in the future and make that a 5/5 experience!Warmest regards,Warner BumatayFront Office Manager

Dear Durga Rao,Thank you for your valuable feedback. We constantly share with our team your experience and we will consider your comments for future improvements. Hope to welcome you back!Best Regards,Guest Service Manager

Dear Catherine,We are thrilled to hear our staff had a positive impact during your stay and the check-in process was a speedy one. However, I'm sorry to hear the sofa bed was uncomfortable. We will pass the message along to our team to make sure we improve our overall guest experience.

Dear Kim,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel to be nice. However, we're truly sorry to learn about your experience of feeling unsafe in the area surrounding the hotel. Your safety and comfort are of utmost importance to us, and we take your concerns seriously. We will address this matter with our team to ensure that appropriate measures are taken to enhance the safety of our guests. We appreciate your valuable feedback and hope to welcome you back in the future for a more enjoyable stay.Warmest regards,Warner BumatayFront Office Manager

Dear Simon,Thank you so much for sharing your wonderful experience at Holiday Inn London-West! We are thrilled to hear that our staff made your father's 93rd birthday special with their kindness. It's moments like these that truly make our day. We hope to have the pleasure of welcoming you and your family back again soon for more memorable stays.Warmest regards,Warner BumatayFront Office Manager

Dear Charisse,Thank you so much for your delightful feedback! We're thrilled to hear that you enjoyed our comfortable and modern rooms, as well as the convenience of having breakfast options. It's fantastic that our location provided easy access to transport links and that you found great dining options nearby.We appreciate you taking the time to share your positive experience. We look forward to welcoming you back to Holiday Inn London-West in the future!Warmest regards,Warner BumatayFront Office Manager

Dear Junko,Thank you for taking the time to provide your review following your recent stay. We're thrilled to have received a 10/10 from you and we appreciate your support. We're glad to see that you have enjoyed your stay and hope we may have an opportunity to serve you again in the future. Happy travels!Warmest regards,Warner BumatayFront Office Manager

Dear Kristofer,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you were impressed with our staff, enjoyed your room, and found the food to be very good. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back to Holiday Inn London-West in the future.Warmest regards,Warner BumatayFront Office Manager

Dear Tsz Ling,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our hotel clean, and our staff friendly. It's great to know that our location, just a 5-minute walk to North Acton station, added to the convenience of your stay.We appreciate your positive feedback and look forward to welcoming you back for another fantastic stay!Warmest regards,Warner BumatayFront Office Manager

Dear Antonito,Thank you for taking the time to provide your scores. We appreciate your support and we hope we may have the chance to serve you again in the future.Warmest regards,Warner BumatayFront Office Manager

Dear Jiyeon,Thank you for taking the time to provide your scores following your most recent stay. We appreciate your support and we hope that we may be able to serve you again on your next visit to London.Warmest regards,Warner BumatayFront Office Manager

Dear Ram,Thank you for sharing your experience with us at Holiday Inn London-West. We sincerely apologise for falling short of your expectations regarding the room size and bedding conditions. Your feedback is incredibly valuable to us, and we will use it to make necessary improvements to ensure a more comfortable stay for families in the future.We truly appreciate your insight and hope to have the opportunity to welcome you back for a much-improved experience.Warmest regards,Warner BumatayFront Office Manager

Dear Simon,Thank you for taking the time to provide us with your feedback following your most recent stay. We appreciate your support and your feedback is very important to us to maintain, if not exceed guest expectations for the hotel. We've taken note of your suggestions and we thank you for pointing those out.I hope that we may have the chance to serve you again in the future.Warmest regards,Warner BumatayFront Office Manager

Dear Thomas,Thank you for sharing your feedback regarding your recent stay at Holiday Inn London-West. We genuinely appreciate you taking the time to let us know about your experience.We're truly sorry to hear that the noise from the road and the condition of the windows affected your stay. Your comfort is of utmost importance to us, and we regret that we fell short of your expectations in this aspect.Please know that your comments have been shared with our team for immediate attention. We are continuously working on improving our facilities to ensure a peaceful and pleasant stay for all our guests.Should your travels bring you back to London, we'd love the opportunity to provide you with a much-improved experience. Please feel free to reach out directly, and we'll do our best to ensure your next visit is nothing short of exceptional.Thank you once again for your valuable feedback. We hope to welcome you back and deliver a more enjoyable stay.Warmest regards,Warner BumatayFront Office Manager

Dear Anahid,Thank you for taking the time to provide your scores following your most recent stay. We appreciate your support and I hope that we can make those scores a 5/5 the next time you stay with us. We wish you happy travels!Warmest regards,Warner BumatayFront Office Manager

Dear ronni,Thank you so much for your scores! We appreciate your support and we are thrilled to see that you have scored us a 10/10! I hope that we may see you again in the future. Happy travels!Warmest regards,Warner BumatayFront Office Manager

Dear Abdulrazaq,Thank you ever so much for your heartwarming review! We're thrilled to hear that our team at Holiday Inn London-West made your stay extra special with their professional and friendly service. It's always our priority to ensure our guests feel welcomed and well taken care of.We truly appreciate your feedback and hope to welcome you back for another fantastic experience soon!Warmest regards,Warner BumatayFront Office Manager

Dear Ted,Thank you for taking the time to provide your scores following your recent stay. We appreciate your support and hope we may be able to serve you again in the future.Warmest regards,Warner BumatayFront Office Manager

Dear Stephen,Thank you for choosing to stay at Holiday Inn London-West and for taking the time to share your experience with us. We're thrilled to hear that our accessible room accommodations met your expectations and that you found the size and facilities to your satisfaction.We appreciate your feedback regarding the distance to the lift in the accessible room area. We understand how crucial accessibility and convenience are for our guests and will certainly consider this to improve our services further.It's fantastic to know that our proximity to the Television Centre studios was convenient for your plans to attend a TV show. We are delighted that you enjoyed your overall stay and that you'd consider staying with us again.We look forward to welcoming you back to Holiday Inn London-West for another comfortable and enjoyable experience.Warmest regards,Warner BumatayFront Office Manager

Dear Collabco,Thank you so much for taking the time to share your experience with us! We're delighted to hear that you found our hotel to be simple, clean, and friendly. Creating a welcoming environment for our guests is always our priority, and it's fantastic to know that you felt that during your stay. We hope to have the pleasure of welcoming you back on your next visit to London!Warmest regards,Warner BumatayFront Office Manager

Dear Cass,Thank you for taking the time to provide your scores following your recent stay. We appreciate you support and hope we may be of service to you again in the future.Warmest regards,Warner BumatayFront Office Manager

Dear Kelvin,Thank you for taking the time to share your feedback about your recent stay at Holiday Inn London-West. We're delighted to hear that you found our reception staff pleasant and the rooms comfortable. However, we regret to learn of your disappointment with the breakfast experience.Your comments regarding the breakfast quality and service have been noted, and we sincerely apologise for falling short of your expectations. We appreciate your valuable feedback as it helps us improve our services.Please know that your comfort and satisfaction are our top priorities. We hope you might reconsider and give us another chance in the future to provide you with a much-improved experience.If there's anything else we can do to enhance your future stays, please don't hesitate to reach out. We value your patronage and hope to welcome you back for a more enjoyable visit.Warmest regards,Warner BumatayFront Office Manager

Dear Brianna,Thank you for taking the time to share your experience with us. We're thrilled to hear that our staff made your stay at Holiday Inn London-West a pleasant one. Your kind words truly mean a lot to us! We hope to welcome you back soon for another wonderful stay.Warmest regards,Warner BumatayFront Office Manager

Dear Humberto,Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about the issues you experienced during your stay. Please accept our sincere apologies for any inconvenience caused by the state of your room and the bathroom concern. We've shared this with our maintenance team to address and rectify these issues promptly to ensure a more comfortable experience for our future guests.Your feedback is invaluable to us, as it helps us improve our services. We hope to have the opportunity to welcome you back and provide you with the exceptional experience that you deserve.Warmest regards,Warner BumatayFront Office Manager

Dear Iacovos,Thank you for the time to provide us with your scores following your most recent stay. We are thrilled that you've enjoyed your stay and have given us a 10/10! We hope that we may be able to provide the same experience on your next stay with us.Warmest regards,Warner BumatayFront Office Manager

Hi Lisa, Thank you for taking the time to leave us a wonderful review. It is fantastic to hear you thoroughly enjoyed your recent stay with us here at Holiday Inn London West. I have passed your comments about the air conditioning over to our maintenance team who will look to rectify the problems you faced. It fills us with joy to hear that you found the breakfast to be beautiful and the bar prices to be fair. We hope to see you again soon! Warmest regardsTabhi SandhuGuest Service Manager

Dear Sze Kit Jacky,Thank you for shasring your scores with us. We appreciate your support and we hope that we may be of service to you again in the future.Warmest regards,Warner BumatayFront Office Manager

Dear TIK KWAN,Thank you for shasring your scores with us. We appreciate your support and we hope that we may be of service to you again in the future.Warmest regards,Warner BumatayFront Office Manager

Dear Elodie,Thank you for sharing your scores with us. Your support is very much appreciated and we hope to be able to serve you again in the future.Warmest regards,Warner BumatayFront Office Manager

Dear Hao,Thank you for taking the time to give us your scores following your recent stay. We appreciate your support and look forward to serving you again in the future.Warmest regards,Warner BumatayFront Office Manager

Dear Bettina,Thank you for taking the time to share your feedback regarding your recent stay at Holiday Inn London-West. We greatly appreciate your valuable insights, which help us improve our services.We're delighted to hear that you found our beds comfortable, and we take your comment about the parquet floors into consideration. We understand that a peaceful night's rest is essential for our guests, and we're constantly working on ways to reduce any disturbances.Your observations about the bathroom are duly noted. We apologise for any inconvenience you experienced with the sink, tap, and the number of hooks available. We'll be reviewing this with our maintenance team to make necessary improvements.Regarding the towel exchange, we aim to provide a high standard of cleanliness and guest comfort, and sometimes our team may proactively replace towels to ensure a fresh experience. We'll look into making this process more guest-friendly in the future.Your feedback on breakfast is also essential to us. We strive to offer a variety of options for our guests. We're actively working to reduce our environmental impact, including a reduction in the use of plastic. Your thoughts on the quality of breakfast will be shared with our culinary team to enhance this aspect of your stay.We genuinely appreciate your comments, as they guide us in our ongoing efforts to provide a better experience for our guests. We hope to welcome you back in the future and show you the improvements we've made.Warmest regards,Warner BumatayFront Office Manager

Dear Karen,Thank you for taking the time to provide your scores following your recent stay. We appreciate your support and we hope we may have the chance to serve you again in the future. Happy Travels!Warmest Regards,Warner BumatayFront Office Manager

Dear Late,Thank you for taking the time to provide us with your scores following your most recent stay. We are thrilled to see that you have given us an 8/10 rating! We hope that we may have the opportunity to serve you again in the future. Till then, safe travels!Warmest regards,Warner BumatayFront Office Manager

Dear shabana,Thank you for taking the time to share your recent experience at Holiday Inn London-West. We are delighted to hear that you found our staff wonderful and enjoyed our fresh and tasty food.Your commendations for our team members are greatly appreciated. We will be sure to pass on your kind words to Nauman Joseph, Violeta, Chef Taufik, Mohammad, Pablo, Arti, Smirti, Hubert, and our front desk staff. They will be thrilled to know that their efforts made your stay even more enjoyable.We look forward to welcoming you back to our hotel in the near future. If there is anything else we can do to enhance your next stay, please don't hesitate to let us know.Warmest regards,Warner BumatayFront Office Manager

Dear Nordin,Thank you for your review, it is always good to receive feedback like yours as it helps us improve.Rest assured I have shared your comments with the cleaning team to be more vigilant in their work so we can avoid issues like these in the future.Looking forward to seeing you again soon!

Dear Dawn,Thank you for taking the time to leave us your score.I am sad to see it that low, and hope that you will give us another chance in the future and we can improve it!

Dear Mathilde,Thank you ever so much for the great score!I hope you will give us another chance in the future to improve it!

Dear Harbinder,Thank you for taking the time to score us a 10/10! We appreciate your support and we look forward to hosting you again in the future.Warmest regards,Warner BumatayFront Office Manager