외관
예약 가능 여부 확인

레지던스 인 바이 메리어트 런던 타워 브리지 여행 후기

4 out of 5
레지던스 인 바이 메리어트 런던 타워 브리지
180 Bermondsey Street, London, England

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 528개" "
평점 8 - 좋아요. 1001개 이용 후기 중 309개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 77개" "
평점 4 - 별로예요. 1001개 이용 후기 중 47개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 40개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Jinhee

2023년 8월에 6박 숙박함
답변 제공: Kamila 님, 2023년 8월 27일
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스
추천하고싶지 않습니다.
사우스포인트스위츠에서 레지던스 인 바이 메리어트로 이름이 변경되었다. 나는 변경전 예약하였는데, 공교롭게도 이 숙소에 숙박 바로전에 같은 브랜드의 다른지역에 머물다가 옮겨왔다. 이호텔은 같은 브랜드호텔보다 가격은 조금더 비싼데 서비스나 시설은 더 나쁘다. 직원들은 친절하지않다. 앉아서 시선을 회피하고있다. 분위기가 차갑다. 위치도 별로다. 걸어서 들어오는게 너무힘들다. 방의 온도도 제한되어있고 복도가 너무 춥다. 그렇지만 젊은 커플이 하루이틀 머무는건 나쁘지않을것이다. 그러나 같은 가격이면 다른곳이나을것이다.
2020년 1월에 15박 숙박함

10/10 - 훌륭해요

HYESOO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very well equipped kitchen, bedding, heating and wifi service. Location is wonderful that visitors can approach many lovely bermondsey attractions. Breakfast was not bad but not so good.
2020년 1월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean but changed name without notice. No parking Hars to find hotel. Great location
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

KOOKHUM

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Can cook~~
2019년 8월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족과 함께 하기 좋은 숙소
런던 브릿지역에서 걸어서 15분쯤 걸립니다...아침엔 괜찮은데 돌아올때는 살짝 멀다고 느껴질수도 있어요~저희는 주로 버스를 많이 이용해서 괜찮았습니다^^교통이 나쁘지는 않았어요~근처에 먹을곳도 많고 좋습니다^^ 아침 무료 커피 및 코코아도 아이들이 아주 좋아했고 리셉션 남자 직원도 엄청 친절했습니다^^ 다만 원베드스위트로 예약했음에도 쇼파를 베드로 만들어 놓으니 좀 많이 좁았습니다...많이 좁은 거랑 전철역에 조금 떨어진거 빼고는 다 좋습니다^^ 주방시설이 잘 되어 있으며 심지어 집게와 가위도 있습니다^^조식은 이용해보지 않아서 잘 모르겠지만 괜찮아보였습니다~ 가격대비 매우 훌륭한 숙소이며 특히 침구가 고급호텔 침구처럼 부드러워서 좋았습니다^^ 가족단위 손님들도 꽤 많습니다
2019년 7월에 6박 숙박함

8/10 - 좋아요

Dall

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
런던 브릿지 역에서 약간의 거리가 있는 점을 제외하고는 괜찮았습니다. 걸어서 타워 브릿지나 테이트 모던 갤러리까지 갈 수 있습니다. 완벽하게 깖금하진 않습니다만 적당히 깔끔하고 직원들이 친절합니다.
2019년 6월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 3박 숙박함
답변 제공: George B (Guest Service Manager) 님, 2019년 2월 11일
Dear Traveler, Thanks for staying at South Point Suites! We are sorry to see your negative rating about your recent stay here, would please contact us at the property and let us know what went wrong with your experience at our hotel? Thank you! Kind regards, George

10/10 - 훌륭해요

Jung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치가좋음
지하철역까지 10분정도고 타워브릿지가 가까워서 좋았습니다
2019년 1월에 2박 숙박함
답변 제공: Giorgia 님, 2019년 3월 6일
Dear Manuel, Thank you for taking the time to review your recent stay at South Point Suites! We are delighted to see your 10-star review and it's very nice to hear you've been impressed by our hotel distance from the station. Looking forward to welcoming you back soon! Best regards, Giorgia

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
더 좋은 다른 아파트호텔로 가시길
최악의 서비스. 돈이 아깝다. 급하게 잡았으나 일주일이나 묵어야하는 아파트호텔이였고 가끔 숙박후기를 읽어보면 오버하는 고객들도 있고 케바케라고 생각해왔는데 여긴 진짜 직원들이 전혀 협조적이지 않다. 주말에 원래 하우스키핑이 없다고해서 외출했다가 들어오면서 새 타올을 부탁했더니 룸으로 가져다준다실래 두 시간 기다려도 안와서 전화해보니 리셉션에 직접와서 가져가라고 함. 장난하시나? 뭐 이런거 말고도 세탁실 건조기 관리엉망, 하우스키핑 부실, 리셉션직원 개념상실 등 몇번을 열받게해서 처음 후기라는걸 남겨본다. 절대 비추.
2019년 1월에 7박 숙박함
답변 제공: George B (Guest Service Manager) 님, 2019년 1월 29일
Dear Traveler, Thank you for taking the time to review the stay at South Point Suites! We are sorry to hear you haven't enjoyed the stay on this occasion and we have escalated the issues with our team. We do hope to have the opportunity of welcoming you back at our hotel and we will ensure you have a better and more enjoyable stay! Kind regards, George

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가성비 높은 숙소
런던브리지 역에서 도보로 10분 거리, 많은 관광지를 걸어갈 수 있다는 점이 장점임. 스튜디오도 거실이 따로 분리되어 있을 정도로 룸 크기가 큼. 조식 추가도 저렴하고 가격에 비해 우수함. 단 청소는 수건만 바꿔주는 수준으로 실제 방 청소는 기대하지 말 것.
2019년 1월에 5박 숙박함
답변 제공: Angel Radev 님, 2019년 3월 10일
Dear Guest, Thank you for leaving a review. You mention the neighbourhood, which is great for exploring and you don't have to walk too far to find a great meal and a drink. Thank you! Kind Regards, Angel Radev, Guest Service Supervisor

10/10 - 훌륭해요

Emily

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to London Tower Bridge and the train station. Very walkable. Staff at the hotel are amazing. Breakfast was also nice. Was great to have a kitchen. Stayed there for the London Marathon so did use the kitchen a few times. Grocery is nearby too with some great restaurants.
2024년 4월에 1박 숙박함
답변 제공: Kamila Klos Guest Service Manager 님, 2024년 5월 26일
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

10/10 - 훌륭해요

Edith

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente lugar para una estancia en Londres, el personal es muy amable.
2024년 5월에 2박 숙박함
답변 제공: Kamila Klos Guest Service Manager 님, 2024년 5월 20일
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was immaculate and the staff was very helpful. The breakfast was excellent.
2024년 4월에 2박 숙박함

8/10 - 좋아요

Bruce

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The lift being out of service caused some long wait times.
2024년 4월에 4박 숙박함
답변 제공: Kamila 님, 2024년 4월 25일
We apologize for any inconvenience caused by the delay you experienced with the lift during your stay. Please rest assured that we are continuously working to improve our services and ensure a seamless experience for all our guests.We're delighted to hear that you enjoyed your stay with us and that our team's efforts contributed to making your experience memorable.

2/10 - 너무 별로예요

Katarina

2024년 4월에 3박 숙박함
답변 제공: Kamila Klos Guest Service Manager 님, 2024년 5월 17일
Thank you for taking the time to share your feedback regarding your recent stay with us. We are sorry to hear that your experience did not meet your expectations and for any inconvenience this may have caused. We take all guest feedback seriously, and we would like to extend our sincere apologies for any shortcomings you experienced during your stay. Please know that your concerns have been brought to the attention of our management team, and we will take appropriate steps to address the issues you raised. We value your business and hope to have the opportunity to welcome you back in the future to demonstrate our commitment to providing exceptional service and accommodations.

10/10 - 훌륭해요

Mehr

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best staff.. great place to stay as everything is nearby and location is very safe
2024년 4월에 3박 숙박함
답변 제공: Kamila 님, 2024년 4월 25일
Your kind words truly mean a lot to us, and it was a pleasure to have you stay with us.We are delighted to hear that you enjoyed your experience at our hotel. Your feedback serves as motivation for our team to continue providing excellent service to all our guests.Thank you once again for choosing to stay with us and for sharing your experience with others. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Arthur

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This suites-type hotel on Bermondsey Street is a gem! It's a 15 minute walk to Tower Bridge. Street is quiet and largely out of busy tourist areas. Many excellent small local restaurants are very close by. The neighborhood is an interesting former leather-tanning district with a number of old commercial buildings now repurposed as apartments. The room had a good, well-equipped kitchen area. An excellent free breakfast including healthy options is included.
2024년 4월에 6박 숙박함
답변 제공: Kamila Klos Guest Service Manager 님, 2024년 4월 15일
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

10/10 - 훌륭해요

Corlea

연인과의 여행
좋아요: 편의 시설/서비스
Staff was exceptional… friendly, attentive and extremely helpful. Claudia at reception made us feel at home
2024년 4월에 3박 숙박함
답변 제공: Kamila Klos Guest Service Manager 님, 2024년 4월 13일
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

8/10 - 좋아요

Lisa-Maria

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Schönes Zimmer, gutes Frühstück!
2024년 4월에 3박 숙박함
답변 제공: Kamila Klos Guest Service Manager 님, 2024년 4월 13일
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

8/10 - 좋아요

Eileen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
:-)
2024년 3월에 7박 숙박함
답변 제공: rajal 님, 2024년 4월 5일
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

8/10 - 좋아요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great
2024년 3월에 7박 숙박함
답변 제공: Kamila Klos Guest Service Manager 님, 2024년 4월 13일
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

8/10 - 좋아요

Manfred

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The corridor to the room does not have a solid outer wall, so it is all the more important that the doors close very tightly, which unfortunately is not the case. We wouldn't want to stay on the first floor again.
2024년 3월에 4박 숙박함
답변 제공: Kamila Klos Guest Service Manager 님, 2024년 4월 5일
Thank you for taking the time to share your thoughts on your recent experience with us. We truly appreciate your feedback as it helps us improve our services. We're delighted to hear that you found our property enjoyable. It's always our goal to provide our customers with a positive and memorable experience, and we're thrilled that we were able to meet your expectations in this regard. At the same time, we want to extend our sincere apologies for any shortcomings you encountered during your visit. Your feedback is invaluable to us, and we will certainly take it into consideration as we work to enhance our offerings and provide a better experience for all our guests. Please know that we're committed to continually improving, and your feedback serves as a valuable tool in that process. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that you deserve. Thank you again for choosing to stay with us, and we look forward to serving you again soon.

10/10 - 훌륭해요

Steve

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
first time at a residence inn . loved the room size and amenities. Also having a free use of laundry facilities was a nice bonus.
2024년 3월에 5박 숙박함
답변 제공: Kamila Klos Guest Service Manager 님, 2024년 3월 30일
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

8/10 - 좋아요

Sabine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Zimmer war wie beschrieben, Frühstück sehr vielfältig und gute Qualität, es wurde ständig nachgefüllt. Das Personal war sehr freundlich, Gepäckaufbewahrung war kein Thema. Negativ war, dass vor allem am Wochenende zu wenig Sitzplätze vorhanden waren, manche Familien dehnten ihr Frühstück ziemlich aus. Unsere Handtücher wurden jeden Tag gewechselt, obwohl wir sie nicht auf den Boden geworfen hatten, das ist nicht nachhaltig.
2024년 3월에 7박 숙박함
답변 제공: Kamila Klos Guest Service Manager 님, 2024년 3월 30일
Thank you for taking the time to share your thoughts on your recent experience with us. We truly appreciate your feedback as it helps us improve our services. We're delighted to hear that you found our property enjoyable. It's always our goal to provide our customers with a positive and memorable experience, and we're thrilled that we were able to meet your expectations in this regard. At the same time, we want to extend our sincere apologies for any shortcomings you encountered during your visit. Your feedback is invaluable to us, and we will certainly take it into consideration as we work to enhance our offerings and provide a better experience for all our guests. Please know that we're committed to continually improving, and your feedback serves as a valuable tool in that process. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that you deserve. Thank you again for choosing to stay with us, and we look forward to serving you again soon.

8/10 - 좋아요

Gina

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great front desk Staff and great location.
2024년 3월에 6박 숙박함
답변 제공: Kamila Klos Guest Service Manager 님, 2024년 3월 30일
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

10/10 - 훌륭해요

Georgia 님, Bargersville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful place to stay in London, close to most everything and literally a pub or eatery every where you look. The staff is top notch and were incredible!
2024년 3월에 9박 숙박함
답변 제공: Kamila Klos Guest Service Manager 님, 2024년 3월 30일
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

10/10 - 훌륭해요

Tara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay. Comfy beds and great service.
2024년 3월에 1박 숙박함
답변 제공: Kamila Klos Guest Service Manager 님, 2024년 3월 25일
Thank you for taking the time to share your feedback regarding your recent stay with us. We are sorry to hear that your experience did not meet your expectations and for any inconvenience this may have caused. We take all guest feedback seriously, and we would like to extend our sincere apologies for any shortcomings you experienced during your stay. Please know that your concerns have been brought to the attention of our management team, and we will take appropriate steps to address the issues you raised. We value your business and hope to have the opportunity to welcome you back in the future to demonstrate our commitment to providing exceptional service and accommodations.

10/10 - 훌륭해요

Laura

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome experience
2024년 3월에 2박 숙박함
답변 제공: Kamila Klos Guest Service Manager 님, 2024년 3월 25일
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

8/10 - 좋아요

Dominique

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super. Concept chambre pour trois personnes dont deux lits et une cuisine très bien. Recommande les petits déjeuners Très bon hôtel
2024년 3월에 3박 숙박함
답변 제공: Kamila Klos Guest Service Manager 님, 2024년 3월 6일
Positive Review It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

2/10 - 너무 별로예요

Hanifa

2024년 2월에 4박 숙박함
답변 제공: Kamila Klos Guest Service Manager 님, 2024년 3월 25일
Thank you for taking the time to share your feedback regarding your recent stay with us. We are sorry to hear that your experience did not meet your expectations and for any inconvenience this may have caused. We take all guest feedback seriously, and we would like to extend our sincere apologies for any shortcomings you experienced during your stay. Please know that your concerns have been brought to the attention of our management team, and we will take appropriate steps to address the issues you raised. We value your business and hope to have the opportunity to welcome you back in the future to demonstrate our commitment to providing exceptional service and accommodations.

10/10 - 훌륭해요

Wolfgang

2024년 2월에 1박 숙박함
답변 제공: Kamila Klos Guest Service Manager 님, 2024년 3월 25일
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

8/10 - 좋아요

Rosario-Francesco

연인과의 여행
좋아요: 직원 및 서비스
It was a 10 min walk to the London bridge train station. There are some grocery stores around so you can pick up food and drinks quickly. The room provided was okay-ish. The kitchen was easy to use and it good shape. The cleaning crew missed 3 of our 4 night stay wich was quite unfortunate. All in all a good stay with more than friendly staff and a good breakfast.
2024년 2월에 4박 숙박함
답변 제공: Kamila 님, 2024년 2월 25일
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!Kamila Front Office Manager

10/10 - 훌륭해요

Pansy

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Staying at Residence Inn, was amazing. From the well kept rooms to the incredible breakfast each morning. Location wise was very convenient, many restaurants, local shops, sightseeings, and even landmarks nearby. Overall a great stay with Residence Inn, especially being in London for the first time. Will be visiting soon.
2024년 2월에 3박 숙박함
답변 제공: Kamila Klos Guest Service Manager 님, 2024년 2월 22일
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

8/10 - 좋아요

Shinji

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast included free coffee anytime. Rooms are enough big each.
2024년 2월에 6박 숙박함
답변 제공: Kamila Klos Guest Service Manager 님, 2024년 2월 20일
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

8/10 - 좋아요

Rajpreet

2024년 2월에 1박 숙박함
답변 제공: Kamila Klos Guest Service Manager 님, 2024년 2월 20일
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

8/10 - 좋아요

Hanne Hass

좋아요: 직원 및 서비스
2024년 2월에 4박 숙박함
답변 제공: Kamila Klos Guest Service Manage 님, 2024년 2월 20일
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

8/10 - 좋아요

Quang-Vinh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
all fine
2024년 2월에 5박 숙박함
답변 제공: Kamila Klos Guest Service Manager 님, 2024년 2월 18일
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

10/10 - 훌륭해요

aziz Hameed

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staffs
2024년 2월에 2박 숙박함
답변 제공: Kamila Klos Guest Service Manager 님, 2024년 2월 18일
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

10/10 - 훌륭해요

Louis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's the first time we've been in London. We booked this hotel because it's a walking distance to all the nice places we wanted to see. We walked to London Bridge, The Big Ben, The Eye of London. There are many restaurants near the hotel of all types. The room is nice, clean, with all the silverware if we need to eat the leftover from the restaurants. We loved the breakfast here, the food is amazing, the staff is outstanding, very attentive and helpful. I always wanted ice for my bottle, and I did get them most of the time, just have to wait for the ice to be made LOL. We would definitely come back here again if we visit London. Thanks everyone for the wonderful stay.
답변 제공: Kamila Klos Guest Service Manager 님, 2024년 2월 15일
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

10/10 - 훌륭해요

Linda 님, Virum

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Top service from the staff
2024년 2월에 3박 숙박함
답변 제공: Kamila Klos 님, 2024년 2월 15일
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!Kamila KlosGuest Service Manager

8/10 - 좋아요

Cécile

2024년 2월에 2박 숙박함
답변 제공: Kamila Klos Guest Service Manager 님, 2024년 3월 25일
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

10/10 - 훌륭해요

Sophie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent for staying a few days with the extra sitting/ dining space. Only one small point- the shower floor gets very slippy and nearly caused a problem.
2024년 1월에 4박 숙박함
답변 제공: Kamila Front Office Assistant Manager 님, 2024년 2월 4일
We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. We are sorry for the above inconvenience which you have experienced during your stay with us. We value your business and hope to have the opportunity to welcome you back in the future to demonstrate our commitment to providing exceptional service and accommodations.

10/10 - 훌륭해요

Shirley

2024년 1월에 2박 숙박함
답변 제공: Kamila Front Office Assistant Manager 님, 2024년 2월 4일
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Empfehlenswerte Unterkunft in einer coolen Gegend
2024년 1월에 5박 숙박함
답변 제공: Kamila 님, 2024년 1월 22일
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!Kamila Guest Service Manager

8/10 - 좋아요

Thomas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and quiet location
Great location on walking distance from London Bridge Station. Self catered rooms with a separate kitchen/seating space. Quiet and clean. Standard breakfast included, nothing special, but a decent way to start the day.
2024년 1월에 1박 숙박함
답변 제공: Kamila 님, 2024년 1월 22일
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!Kamila Guest Service Manager

8/10 - 좋아요

Sarah Verena

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Kamila 님, 2024년 1월 22일
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!Kamila Guest Service Manager

10/10 - 훌륭해요

Romina

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 6박 숙박함
답변 제공: Kamila Klos -Guest Service Manager 님, 2024년 1월 20일
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!

2/10 - 너무 별로예요

Daniel

2024년 1월에 1박 숙박함
답변 제공: Kamila Klos -Guest Service Manager 님, 2024년 1월 17일
Thank you for taking the time to share your feedback regarding your recent stay with us. We are sorry to hear that your experience did not meet your expectations and for any inconvenience this may have caused.We take all guest feedback seriously, and we would like to extend our sincere apologies for any shortcomings you experienced during your stay. Please know that your concerns have been brought to the attention of our management team, and we will take appropriate steps to address the issues you raised.We value your business and hope to have the opportunity to welcome you back in the future to demonstrate our commitment to providing exceptional service and accommodations.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Kamila Klos -Guest Service Manager 님, 2024년 1월 17일
It's always great to hear positive feedback from our guests. We appreciate you taking the time to share your experience and we hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel for your stay!