Verified
10/10 Excellent
Mohanad Z M
May 22, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mohanad Z M
Stayed 21 nights in May 2026
Star Hotel
2.0 star property
Travelers feel at home in this strategic hotel with extra-mile staff and secure luggage storage, steps from Westfield London Shopping Centre.
Choose dates to view prices
Photo gallery for Star Hotel
Star Hotel welcomes guests near the Olympia Conference and Exhibition Centre. Visitors can connect to WiFi throughout their stay, take advantage of secure luggage storage when arriving early or departing late, and save time with the hotel's express check-out service.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
- Free WiFi
- Breakfast available
- Housekeeping
The current price is ₩130,713
₩130,713
₩156,856 total
includes taxes & fees
May 31 - Jun 1
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Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open Monday - Saturday (9:00 AM - 10:00 PM) and Sunday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Frequently asked questions
Is Star Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Star Hotel?
As of May 23, 2026, prices found for a 1-night stay for 2 adults at Star Hotel on May 31, 2026 start from ₩130,713, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Star Hotel doesn't offer parking.
What time is check-in at Star Hotel?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.
What time is check-out at Star Hotel?
Check-out is at 10:30 AM.
Where is Star Hotel located?
Located in Hammersmith, this hotel is within a 15-minute walk of Eventim Apollo and Kensington High Street. Westfield London Shopping Centre and Thames River are also within 1 mi (2 km). Hammersmith Station is 8 minutes by foot and Shepherd's Bush Underground Station is 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.8
Location
9.4
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 494 out of 832 reviews
10 - Excellent
494
Rating 8 - Good. 246 out of 832 reviews
8 - Good
246
Rating 6 - Okay. 70 out of 832 reviews
6 - Okay
70
Rating 4 - Poor. 14 out of 832 reviews
4 - Poor
14
Rating 2 - Terrible. 8 out of 832 reviews
2 - Terrible
8
Reviews
Verified
8/10 Good
Oscar
Mar 13, 2026
Great value and location
Oscar
Stayed 1 night in Mar 2026
Verified
10/10 Excellent
Donna
Mar 8, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay, a lady that is super welcoming and the accommodation is always clean
Donna
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Hoang Dai
Mar 27, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. The room is clean and staff are friendly.
Hoang Dai
Stayed 6 nights in Mar 2026
Verified
10/10 Excellent
Aimee E
Apr 7, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants, 10 min walk to tube station
Aimee E
Stayed 6 nights in Mar 2026
Verified
10/10 Excellent
Tara
Mar 5, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location a short walk from Tube stations, with many shops, cafes and restaurants nearby. A clean and quiet hotel with very comfortable beds.
Tara
Stayed 5 nights in Feb 2026
Verified
8/10 Good
Rosa
Mar 7, 2026
Liked: Cleanliness
Disliked: Amenities
Property was located in a convenient location thanks again
Rosa
Stayed 2 nights in Mar 2026
Verified
8/10 Good
Emily
Apr 18, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here while seeing a concert at the Apollo and it was the perfect location for that! Very reasonably priced for London, the staff were very friendly and helpful and we got a triple room with 3 single beds which are quite hard to come by so that was ideal! The only downside is the road it’s on is very busy with constant traffic even through the night so it’s a little on the noisy side, I’d pack ear plugs if you’re a light sleeper!
Emily
Stayed 1 night in Apr 2026
Verified
10/10 Excellent
Matthew
Feb 4, 2026
Liked: Cleanliness, staff & service, amenities
Clean room, comfortable, well located
Matthew
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Charlotte
Feb 8, 2026
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff were very welcoming and helpful!
Charlotte
Stayed 4 nights in Feb 2026
Verified
10/10 Excellent
Anthony
Feb 15, 2026
Liked: Cleanliness, property conditions & facilities
Clean and staff were courteous and unobtrusive
Anthony
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Zena
Jan 3, 2026
Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, comfortable bed, and very quiet. Would stay here again in a heartbeat.
Zena
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Carly
Dec 13, 2025
Liked: Cleanliness, staff & service, amenities
Lovely and wonderful staff, great location!
Carly
Stayed 2 nights in Dec 2025
Verified
8/10 Good
Waheeda
Jan 18, 2026
Liked: Cleanliness, staff & service, amenities
Very nice and clean hotel, super location and excellent staff. Wish to come again.
Waheeda
Stayed 2 nights in Jan 2026
Verified
8/10 Good
Sarah
Jan 10, 2026
Liked: Cleanliness, staff & service
Honestly, the rooms were clean, staff were also really polite and amazing!
Sarah
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Justin Rod
Feb 16, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and tidy. And the staff were polite and friendly!
Justin Rod
Stayed 7 nights in Feb 2026
Verified
10/10 Excellent
Hasina
Dec 4, 2025
Liked: Cleanliness, staff & service, amenities
Very nice hotel, good location and very helpful stuff
Hasina
Stayed 1 night in Nov 2025
Verified
8/10 Good
alfreda
Apr 14, 2026
Liked: Cleanliness, staff & service, property conditions & facilities
We were not offered breakfast. We bought our on breakfast. There was a limit on towels. No iron. There were very nice shops near by. Only seen staff one day
alfreda
Stayed 4 nights in Apr 2026
Verified
10/10 Excellent
Laura
Jan 7, 2026
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Friendly staff.
Laura
Stayed 1 night in Jan 2026
Verified
8/10 Good
Omid
Jan 11, 2026
Liked: Cleanliness, staff & service, amenities
Lovely room, nice beds
Omid
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Ryan
Nov 7, 2025
Liked: Cleanliness, staff & service, amenities
Great stay, clean room & friendly staff
Ryan
Stayed 3 nights in Oct 2025
Verified
10/10 Excellent
Florentyna
Feb 4, 2026
Liked: Cleanliness, staff & service, amenities
Staff were friendly and welcoming, I was upgraded for free, the room was clean, spacious, comfortable and on the quiet side of the hotel. Bed was comfy and ensuite was clean, spacious and had eco friendly toiletries.
Florentyna
Stayed 1 night in Feb 2026
Verified
8/10 Good
Maggie
Mar 2, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the room was very tight, it was clean. The staff were all very nice and helpful. There are some restaurants nearby and a well connected underground station about a 10 minute walk from the hotel. The walls and floor are easy to hear through but we had no major issues.
Maggie
Stayed 8 nights in Feb 2026
Verified
8/10 Good
Joe
Nov 9, 2025
Liked: Cleanliness, staff & service, amenities
Clean room and and staff was great
Joe
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
Molly
Jan 17, 2026
Liked: Cleanliness, property conditions & facilities
Lovely stay, room was clean and comfortable and the staff was friendly. An easy 30 minute tube ride to downtown london. Good food choices within walking distance.
Molly
Stayed 2 nights in Jan 2026