바(숙박 시설 내)

스토어웨이 워털루 여행 후기

스토어웨이 워털루
137-139 Lower Marsh, London, England

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 195개 이용 후기 중 98개" "
평점 8 - 좋아요. 195개 이용 후기 중 59개" "
평점 6 - 괜찮아요. 195개 이용 후기 중 18개" "
평점 4 - 별로예요. 195개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 195개 이용 후기 중 11개" "

9.0/10

청결 상태

8.4/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

JunHyung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 3박 숙박함
답변 제공: Laura, Stow-Away Team 님, 2020년 2월 24일
Thank you. We hope to see you once again staying at Stow-Away in near future.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 11월에 3박 숙박함
답변 제공: Laura, Stow-Away 님, 2019년 11월 24일
Thank you for rating us. We are glad to know, you have enjoyed staying at Stow-Away.

10/10 - 훌륭해요

Jungwoo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
신축 호텔이라 전체적인 시설이나 청결도는 마음에 들었음. 하우스 키핑은 일주일마다지만 수건교체는 호텔 모바일어플케이션으로 요청이 가능함. 주변에 24시간 식료품점이 있고 주변 교통도 훌륭함. 기차역 주변이라 오전 6시부터 기차소리가 나는 단점이 있으나 이어플러그가 준비되어 있음. 창문은 열리지 않음
2019년 8월에 8박 숙박함
답변 제공: _Laura, Stow-Away Team_ 님, 2019년 9월 9일
Thank you for your kind words. Your feedback is greatly appreciated. We are looking forward to your next visit.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
웬만한 시설, 특히 주방 시설이 잘 돼있어서 좋았습니다. 수압도 세고요. 바로 앞에 슈퍼마켓 있어서 뭐 사다가 해먹기도 했어요. 기찻길 바로 옆이라 소음(+먼지)에 예민하신 분들 한테는 비추입니다. 같이 묵었던 룸메이트는 방이 춥다고 했었어요. 번호키라서 카드 잃어버릴 일도 없고 좋았습니다.
2019년 6월에 6박 숙박함
답변 제공: Laura, Stow-Away Team 님, 2019년 8월 13일
Thank you very much for taking time to leave us a review. We are looking forward to you next visit.

8/10 - 좋아요

Eric 님, Boisbriand

좋아요: 청결 상태, 숙박 시설 상태 및 시설
La proximité des services de transports.
2024년 5월에 4박 숙박함
답변 제공: Joao 님, 2024년 5월 16일
Dear Eric,Thank you for your feedback and for choosing to stay at Stow-Away Waterloo. We're glad to hear that you found our hotel's proximity to transport services convenient for your stay. Your satisfaction is important to us, and we appreciate your positive review. We hope to have the opportunity to welcome you back for another pleasant stay in the future.Best regards,

2/10 - 너무 별로예요

Roy

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The worst experience
2024년 4월에 8박 숙박함
답변 제공: Joao 님, 2024년 4월 29일
Dear Roy,We are truly sorry to hear that your experience fell short of expectations during your stay at Stow-Away Waterloo. Your feedback is important to us, and we would appreciate the opportunity to learn more about your specific concerns so that we can address them effectively. Please feel free to reach out to us directly so that we can discuss your experience further and work towards a resolution. Our aim is to ensure that all our guests have a comfortable and enjoyable stay, and we regret that we did not meet this standard during your visit.We hope to have the opportunity to welcome you back for a more enjoyable stay.Warm regards,

8/10 - 좋아요

Anna

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This pod was great for a short stay and in a great location. to walk to the Southbank. Only downside is that we didn't receive the check in information until an hour later than the check in time which was a tad frustrating.
2024년 2월에 4박 숙박함
답변 제공: Annette 님, 2024년 3월 9일
Dear Ann, Thank you for your review and for choosing stowaway, I'm happy that you enjoyed your stay with us and look forward to having you again as a guest at Stowaway. Kind Regards Annette

10/10 - 훌륭해요

Korynne

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Stow-Away had some of the most efficient use of time and space I’ve ever seen! All staff were friendly and answered FaceTimes, emails and calls promptly. Stow-Away was incredibly accomodating with early check in and late check out. Loved the proximity to the Tube, Big Ben, London Eye and other key tourist attractions & grocery stores everywhere kitchenette made our lives so easy at night. Loved it here and WE WILL be coming back soon!!!
2024년 2월에 4박 숙박함
답변 제공: Annette 님, 2024년 2월 29일
Hi Korynne,thank you for your review, we are so happy you enjoyed your stay with us, looking forward in seeing you again.kind regardsAnnette

8/10 - 좋아요

Siti Hartini

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Even if the room is not ready yet.... could you pls provide the password from main door for guest to wait in the lobby. It's freezing for us to waiting outside the premise. The window blind is not working, the rest is as expected.
2023년 12월에 2박 숙박함
답변 제공: Jay 님, 2024년 2월 6일
Dear guest, We are sorry if you had to wait till your room becomes ready. Please note that the stowaway is a unmanned property and our check-inn time is 4pm and all the password to the main entrance and the apartments gets activated by 3.45pm, but still you have the access to the lobby area. If you are planning to visit us again in the near future and planning of arriving early please request a early check-in so we will try our best to keep your room ready. Looking forward to welcome you to Stowaway soon. Thank you

10/10 - 훌륭해요

Nikki

좋아요: 청결 상태, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Dominic 님, 2024년 2월 3일
Dear Nikki,Thank you for taking the time to review your stay. It was a true pleasure hosting you. We look forward to welcoming you back for another exceptional experience!

8/10 - 좋아요

Lilli

단체 여행
좋아요: 객실의 편안함
별로예요: 청결 상태
Rigtig fint sted, dog var det lidt ærgerligt at der ikke var rengøring på noget tidspunkt. Airconditionen var lidt svær at styre så enten var det for varmt eller for koldt, især på toilettet var det meget koldt. Larmen fra togene var lidt træls i starten, men man vænnede sig hurtigt til det.
2023년 12월에 4박 숙박함
답변 제공: Dominic 님, 2024년 1월 7일
Dear Lilli, Thank you for taking the time to review our hotel. We do regret that you had difficulties during your stay. Our reception desk is available 24/7 via phone and email. We would have gladly had our engineers look at your AC unit had we been informed. Additionally. please note that we are happy to replenish amenities, empty bins, etc., during housekeeping hours, whenever requested. It is only full housekeeping service which is limited to every fourth day. We also provide earplugs for lighter sleeping guests, as we are near Waterloo Station. However train traffic usually quiets down around 11:30.Thank you again for choosing the Stowaway Waterloo! We hope to welcome you back in the future!Kind regards,

8/10 - 좋아요

Lloyd

좋아요: 청결 상태, 객실의 편안함
Nice
Really nice accommodation, clean and excellent use of space. Only issue was noise from air con/ heating system overnight.
2023년 12월에 1박 숙박함
답변 제공: Dominic 님, 2023년 12월 8일
Dear Lloyd, Thank you for choosing to stay with us and for sharing your experience. We're delighted that you enjoyed you stay! We are sorry that the air con disturbed your sleep. We have taken the measure of providing earplugs for guests who might require them. Nevertheless we hope to welcome you back soon. Best regards,

2/10 - 너무 별로예요

Katharina

별로예요: 객실의 편안함
2023년 11월에 6박 숙박함
답변 제공: Dominic 님, 2024년 2월 3일
Dear Katharina,Thank you for taking the time to review your stay. We regret that you felt it left something to be desired. Guest feedback is essential to helping us improve the service we offer. So we would greatly appreciate if you could highlight the areas where we could brush up. Thank you again for staying with us. We look forward to welcoming you back for an improved experience.

10/10 - 훌륭해요

Steve

2023년 12월에 2박 숙박함
답변 제공: Dominic 님, 2023년 12월 8일
Dear Steve, Thank you for choosing to stay with us and for your appreciation. We look forward to welcoming you back in the future. Best regards,

6/10 - 괜찮아요

Christine

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good - Modern and clean Help yourself hot drinks Bad - trains and track noise made it impossible to sleep Street is a bit rough, I encountered police chasing down someone on the street didn’t feel safe as I almost got hit by them..
2023년 7월에 1박 숙박함
답변 제공: Dominic 님, 2023년 11월 29일
Dear Christine, Thank you for taking the time to write us a review. Thank you for highlighting the cleanliness and modernity of our rooms. We do regret that you had difficulties resting. Waterloo Station is nearby but usually quiets down around midnight when train traffic stops. Additionally, Waterloo Station being a major transport centre means that people of all types are around.Thank you again for joining us. We hope to have the pleasure of welcoming you back in the future. Kind regards,

10/10 - 훌륭해요

Kim

2023년 11월에 1박 숙박함
답변 제공: Dominic 님, 2024년 2월 3일
Dear Kim,Thank you for taking the time to review your stay. It was a true pleasure hosting you. We look forward to welcoming you back for another exceptional experience!

6/10 - 괜찮아요

Brian

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Central, clean and comfortable. I was unable to turn the fans off so it was a very noisy night
2023년 11월에 1박 숙박함
답변 제공: Dominic 님, 2023년 11월 28일
Dear Brian, Thank you for taking the time to review our hotel. Thank you for highlighting our central location, cleanliness and comfortability! We regret that your stay wasn't quite as restful as it could have been due to the sound produced by the fan. Thank you for raising the issue so we might investigate. Guest feedback is essential to helping us improve the service we offer. We hope to have the opportunity to welcome you back in the future.Kind regards,

10/10 - 훌륭해요

Aine

출장 여행
좋아요: 청결 상태, 객실의 편안함
Excellent
Really good. Excellent communication throughout. Access to the property was straightforward. Good location close to tube station and shops. The studio was very well equipped, kitchenette more so than expected as had a combo grill microwave as well as a portable induction hob. Hot powerful shower. There was the train noise as covered in other reviews but actually this didn’t really disturb me which was a surprise as I forgot my ear plugs and am used to quiet. A big improvement on usual central London broom cupboard sized hotel rooms I will definitely use again
2023년 11월에 1박 숙박함
답변 제공: Dominic 님, 2023년 11월 23일
Dear Aine,Thank you for your kind words regarding your recent stay with us. We're thrilled to hear that you enjoyed our amenities. Acknowledgements such as yours make offering our services that much more enjoyable. We look forward to hosting you again for another delightful experience.Kind regards,Dominic

8/10 - 좋아요

Nicola

2023년 11월에 1박 숙박함
답변 제공: Roberto 님, 2023년 11월 16일
Dear Nicola,Thank you for your amazing review, we are happy that you enjoy your time with us.We look forward to welcome you again soon.Regards,

10/10 - 훌륭해요

Burak

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I am fully satisfied. Definitely will come again. Very supportive and welcoming. Also like the concept of the Appartment ❤️. Thanks a lot for everything.
2023년 11월에 3박 숙박함
답변 제공: Dominic N. 님, 2023년 11월 15일
Dear Burak, Thank you for your kinds words. We truly appreciate your positive feedback! It's fantastic to hear that you enjoyed concept of our hotel and appreciated our staff's attention. Thank you for choosing us, and we look forward to welcoming you back for another great stay! Regards,

4/10 - 별로예요

Juliet

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great location. Stayed 2 nights. Did not expect a complete lack of hot water in the shower or both basins despite requesting this be fixed. Communication from Stowaway was uninterest initially they tried to claim this was fabricated until invited to come and see for themselves. Despite this they did not provide a solution for our stay ie. They did not fix the problem or provide us with another room. Do not stay here unless you love freezing cold showers.
2023년 11월에 2박 숙박함
답변 제공: Roberto 님, 2023년 11월 10일
Dear Juliette,Thank you for sharing your experience, and we sincerely apologize for the inconvenience you faced during your stay. We're truly sorry to hear about the lack of hot water and the communication issues. This falls short of the standards we strive for.Please be assured that we take your feedback seriously, and we're actively working to address the issues you've raised. We appreciate your patience and understanding. If there's anything more we can do to make it right, please don't hesitate to reach out.Best regards,Roberto.

10/10 - 훌륭해요

Harry

좋아요: 청결 상태, 객실의 편안함
Great accommodation
Great accommodation in a central location. Good communication from Stowaway but very poor from Hotels.com. I suggest booking directly
2023년 10월에 1박 숙박함
답변 제공: Dominic N. 님, 2023년 11월 4일
Dear Harry,Thank you for taking the time to write a review. And thank you very much for your kind words about our hotel!We look forward to seeing you in the future.Best regards,

8/10 - 좋아요

Nora

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Esta bien ubicada
2023년 10월에 2박 숙박함
답변 제공: Ivan G. 님, 2023년 10월 19일
Dear Nora,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel to be well located during your stay. Your positive comments are greatly appreciated! If there's anything specific you enjoyed about our location or if you have any suggestions for further improvement, please feel free to share. We hope to welcome you back in the future.Warm regards.

8/10 - 좋아요

Yu

2023년 10월에 3박 숙박함
답변 제공: The team at Stow-Away 님, 2023년 10월 8일
Dear Yu, Thank you for taking the time to give us your rating. We hope to welcome you again if ever your travels bring you to London. Kind regards,

10/10 - 훌륭해요

Alex

좋아요: 청결 상태, 객실의 편안함
Great place to stay
Really enjoyed our stay,in a great location, everything nearby,nice area,the apartments are like the sea containers,but really comfortable and well equipped,good communication with the team, would definitely stay again.
2023년 9월에 2박 숙박함
답변 제공: Ivan G. 님, 2023년 10월 3일
Dear Alex,Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay and found our location convenient. It's great to know you found our apartments comfortable and well-equipped. We look forward to welcoming you back in the future!

6/10 - 괜찮아요

Nicolas

출장 여행
좋아요: 청결 상태
Trains trains trains…
Le studio container est assez bien agencé et confortable, tout était propre et on peut être très indépendant grâce aux codes. Malheureusement, impossible de dormir puisque l’hôtel est collé à la gare et que des trains passent tout le temps…
2023년 9월에 2박 숙박함
답변 제공: Ivan G. 님, 2023년 9월 24일
Dear Nicolas,Thank you for taking the time to share your feedback. We're delighted to hear that you found our container studio well-designed and comfortable, and that everything was clean. We understand your concerns about the proximity to the train station and the noise from passing trains. We apologize for any inconvenience this may have caused during your stay. Your comments are important to us, and we'll strive to enhance your experience on your next visit.Best regards.

8/10 - 좋아요

Jonathan

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
En général, très bien
2023년 9월에 4박 숙박함
답변 제공: Ivan G. 님, 2023년 9월 24일
Dear Jonathan,Thank you for your feedback! We're delighted to hear that you had a great overall experience during your stay. We hope to welcome you back soon!

10/10 - 훌륭해요

Anne

출장 여행
좋아요: 청결 상태, 객실의 편안함
Ticked all the boxes
This was a great find! Everything you need and perfectly designed for a cozy stay for a night. I read the reviews before arriving, so was armed with earplugs for the sounds of Waterloo trains, so even that didn't bother me at all. Location - fantastic. Shower - dreamy. Bed - surprisingly comfortable. Definitely booking again
2023년 9월에 1박 숙박함
답변 제공: Dinesh R. 님, 2023년 9월 20일
Dear Anne,Thank you for taking the time to share your fantastic experience at our hotel. We're thrilled to hear that our location, amenities, and overall ambiance contributed to a cosy and enjoyable stay.Our team works diligently to ensure each guest has a comfortable visit, and it's wonderful to know that our efforts were appreciated. Your intention to book again is the highest compliment we could receive, and we look forward to welcoming you back for another wonderful stay.Best regards,

8/10 - 좋아요

Cheney

연인과의 여행
좋아요: 청결 상태
My spouse and I stayed for one night. We were very happy with the accomodations. Sleek rooms with everything you could need in the kitchen (including a dishwasher, microwave, and hot plate). The bed was a nice king size, shower pressure was good, the electric blinds blacked out the room, and cool USB charging ports bedside. Our morning was a little hectic with the fire alarm going off. The fire brigade came and turned it off. I'm not sure if this is a common occurance because the rooms don't have any option for extra ventilation while cooking.
2023년 9월에 1박 숙박함
답변 제공: Ivan G. 님, 2023년 9월 11일
Dear Cheney,Thank you for sharing your feedback with us. We're delighted to hear you enjoyed your stay and found our accommodations comfortable and well-equipped. We apologize for the inconvenience caused by the fire alarm; rest assured, we will look into this matter to ensure it doesn't happen again.We appreciate your visit and hope to welcome you back in the future.Best regards.

6/10 - 괜찮아요

Alexander

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Over all decent stay. Very loud in the morning being right next to waterloo station. Had trouble with the code entry and was locked out of my room because the code I was given stopped working. After speaking with support the issue was solved. Tidy and effecient unit, cleaning service was friendly.
2023년 8월에 6박 숙박함
답변 제공: Ivan G. 님, 2023년 9월 12일
Dear Alexander,Thank you for sharing your feedback. We're glad to hear you had a decent stay, and we apologize for any inconvenience with the code entry. We're pleased that our support team could assist you promptly. Your compliments about our cleanliness and friendly cleaning service are appreciated. We hope to welcome you back soon.Warm regards.

4/10 - 별로예요

Stefan

별로예요: 청결 상태
In die Jahre gekommen.
War zum zweiten mal in dieser Unterkunft und muss sagen man merkt dass einige Jahre vergangen sind. Zuerst fehlte der PIN für das Zimmer in der Mail. Dann ging kein warmes Wasser im Zimmer. Also wurde ein Zimmerwechsel vorgenommen. Auch im neuen Zimmer gab es nur in der Dusche warmes Wasser. Küche und Waschbecken wurde das Wasser nicht warm. Einige Schimmel Flecken sowohl in Dusche und Bad wir auch beim Eingang sind vorhanden. Die Unterkunft ist somit auf jeden Fall nicht mehr dicht und hat ein Feuchtigkeitsproblem. Das Bett ist nach wie vor sehr komfortabel und auch die Ausstattung an sich passt gut.
2023년 7월에 2박 숙박함
답변 제공: The team at Stow-Away 님, 2023년 7월 27일
Thank you for taking the time to share your feedback with us regarding your recent stay. We genuinely appreciate your loyalty as a returning guest, and we deeply apologize for the inconveniences you encountered during your visit.We are truly sorry for the issues you faced with the room's PIN and the lack of hot water. These are not the standards we aim to uphold, and we are currently investigating the matter to ensure it doesn't happen again in the future.Regarding the moisture and mold stains you mentioned, we take these concerns seriously, and we are actively working to address any underlying issues to maintain a clean and comfortable environment for our guests. Please rest assured that we have already engaged our maintenance team to resolve these problems promptly.On a positive note, we are delighted to hear that you found the bed comfortable and appreciated the overall equipment of the accommodation. Your kind words in this regard are encouraging for our team.Your feedback is invaluable to us, as it helps us improve and rectify any shortcomings in our services. We want to ensure that each guest has a pleasant and hassle-free experience when staying with us.We truly hope that despite the challenges you encountered, you had some enjoyable moments during your stay. We value your patronage and would love the opportunity to welcome you back in the future, providing you with a more seamless and delightful experience.Kind regards,

8/10 - 좋아요

Chris

2023년 7월에 1박 숙박함
답변 제공: Ivan G. 님, 2023년 7월 26일
Dear Chris,Thank you for your review and for rating us 8 out of 10. We're delighted that you had an enjoyable stay with us.Your feedback is appreciated, and we hope to welcome you back soon for an even better experience.

10/10 - 훌륭해요

Sirida 님, London

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great place to stay. Close to public transport and Southbank. Loved the local area with lots of great places to eat. Would definitely come back.
2023년 7월에 1박 숙박함
답변 제공: Ivan G. 님, 2023년 7월 17일
Thank you for your kind words! We're delighted to hear that you had a fantastic stay with us. We appreciate your positive feedback and look forward to welcoming you back soon!

10/10 - 훌륭해요

Michel

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thanks ! Great Little spot . Perfect ! Tiny and well organized!
2023년 7월에 1박 숙박함
답변 제공: Ivan G. 님, 2023년 7월 15일
Dear Michel,Thank you so much for your kind review! We're delighted to hear that you found our hotel to be a great little spot. It brings us joy to know that you found our accommodations to be perfect and well organized.We appreciate your feedback and hope to have the pleasure of welcoming you back in the future for another wonderful stay.Warm regards.

10/10 - 훌륭해요

Rosie

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely stay, so close to where we needed to be and check in at any time is perfect - only issue was when we where leaving the police had tapped off infront of the hotel due to a fight that happened the night before. We didn’t hear a peep so sounds proof rooms I guess?
2023년 7월에 1박 숙박함
답변 제공: The team at Stow-Away 님, 2023년 7월 10일
Dear Rosie, Thank you for taking the time to give us your kid feedback. We are happy that you enjoyed your stay with us and that everything was perfect. We hope that you will consider us the next time you visit London. Kind regards,

10/10 - 훌륭해요

Leanne

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was pleasantly surprised by the property, very clean and modern.
2023년 7월에 1박 숙박함
답변 제공: Dinesh R. 님, 2023년 7월 7일
Thank you for your lovely feedback about your recent stay with us. We're thrilled to hear that you had an amazing experience from the moment you arrived. Our team takes great pride in providing excellent service, and your kind words mean a lot to us. We look forward to welcoming you back soon for another wonderful stay.

6/10 - 괜찮아요

Brendon

2023년 7월에 1박 숙박함
답변 제공: Dinesh R. 님, 2023년 7월 22일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Neil

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Ivan G. 님, 2023년 6월 30일
Dear Neil,Dear valued guest,Thank you for your amazing 5 out of 5 review! We're thrilled that you had a fantastic experience during your stay. Your feedback is greatly appreciated and motivates our team to continue delivering exceptional service. We hope to welcome you back soon!Regards.

8/10 - 좋아요

Phil

출장 여행
좋아요: 청결 상태, 객실의 편안함
Great location
Great location close to Waterloo station with some nice shops and bars outside. Room comfy and clean, a little noisy with street noise and trains going past so advise ear plugs
2023년 6월에 1박 숙박함
답변 제공: The team at Stow-Away 님, 2023년 6월 24일
Dear Phil, Thank you for taking the time to give us your feedback. We are glad that you found our hotel comfy and clean. We apologise for the inconvenience with regards to the sound, unfortunately the location of the hotel is such that there is very little than can be done. We do hope that you will consider us the next time you are in London. Kind regards,

10/10 - 훌륭해요

Ross

좋아요: 청결 상태, 객실의 편안함
Well designed small apartment hotel
Great little apartment hotel where each room takes up a single shipping container but very imaginatively put together. Comfortable and well-located for easily getting around London.
2023년 6월에 1박 숙박함
답변 제공: Ivan G. 님, 2023년 6월 22일
Dear Ross,Thank you for your review of our apartment hotel. We're glad you enjoyed our creatively designed shipping container rooms and found our location convenient for exploring London. We appreciate your recommendation and hope to welcome you back in the future.Best regards.

6/10 - 괜찮아요

Thomas

출장 여행
좋아요: 청결 상태
Clean but loud
Very nice room and a good layout and was clean. But its so close to the railway that its incredibly loud every night until about 11pm and then from 5am in the morning
2023년 6월에 4박 숙박함
답변 제공: Ivan G. 님, 2023년 6월 12일
Thank you for your feedback. We appreciate your positive comments about our room and its cleanliness. We apologize for any inconvenience caused by the noise from the nearby railway. We will take your feedback into consideration for future improvements.

10/10 - 훌륭해요

??

2023년 5월에 4박 숙박함
답변 제공: The team at Stow-Away 님, 2023년 6월 16일
Thank you for taking the time to give us you amazing rating. Kind regards

10/10 - 훌륭해요

Alejandro

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy fácil de hacer check in aún sin que exista una recepción
2023년 5월에 1박 숙박함
답변 제공: The team at Stow-Away 님, 2023년 5월 27일
Dear Alejandro, Thank you for taking the time to leave us your wonderful feedback. We are happy that you enjoyed your stay with us and also found the check-in process convenient. We hope you will consider us the next time your in London or recommend us to your friends and family who plan to visit. Kind regards,

2/10 - 너무 별로예요

Amelia

출장 여행
별로예요: 청결 상태, 객실의 편안함
Loudest place I’ve ever stayed
For a woman travelling alone, I would not advise staying here. The back of the property is open air which I did not notice before booking (it is in the pictures but in the later half of the gallery). It is the loudest place I have ever stayed with trains regularly going by but also with the busy wine bar situated on the ground floor of the property. My shower flooded the bathroom and room due to poor drainage which was fixed promptly however maintenance left wet, dirty towels all over the floor. The staff I spoke to were all nice and helpful however I would definitely not recommend staying here to anyone. It is also cold, for which there is a small fan heater provided, however I can imagine this is not man enough in the Winter.
2023년 5월에 3박 숙박함
답변 제공: Ivan G. 님, 2023년 5월 20일
Dear Amelia,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your honest review and would like to address your concerns.We sincerely apologize for the inconveniences you experienced during your stay. We understand the importance of a comfortable and safe environment, especially for solo travellers.We regret that the noise levels from passing trains and the busy wine bar disrupted your stay. We understand that a peaceful atmosphere is essential for a good night's rest, and we apologize for falling short in this regard.Once again, we apologize for the inconveniences you encountered during your stay. We appreciate your feedback, as it helps us identify areas for improvement. We take your concerns seriously and will address them internally to enhance our guest experience.Best regards.

10/10 - 훌륭해요

Mark

2023년 5월에 1박 숙박함
답변 제공: Ivan G 님, 2023년 5월 19일
Dear Mark,Thank you for taking the time to leave us a review! We greatly appreciate your feedback.Your review serves as a motivation for our team to continue delivering exceptional service and maintaining the high standards we are known for.Once again, thank you for choosing to stay with us. We hope to welcome you back soon for another outstanding experience.Warn regards.

10/10 - 훌륭해요

Ciaran

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2023년 5월에 1박 숙박함
답변 제공: The Lincoln Suites Team 님, 2023년 5월 8일
Dear Ciaran, Thank you for taking the time to leave us your wonderful feedback. we are glad that you enjoyed your stay with us and we hope that you will consider recommending us to friends and family. Regards,

2/10 - 너무 별로예요

caroline

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The lift didn’t work, he electricity kept cutting out, the communication was terrible, we didn’t receive our room code until ten minutes after we complained, and the (remote) staff were no help whatsoever. Terrible, to the point of dangerous, with the electricity and lights cutting out all the time. Unacceptable. I would never recommend this stay to anyone and I’m surprised Expedia has them on their books as it is detrimental to their good name and reputation.
2023년 4월에 3박 숙박함
답변 제공: Ivan G. 님, 2023년 5월 31일
Dear Caroline,We apologize for the inconveniences you experienced during your stay. We are actively working to address the lift and electricity issues to ensure a more comfortable and reliable experience for our guests. We appreciate your feedback and will take steps to improve our communication process. Thank you for bringing these concerns to our attention.Regards.

8/10 - 좋아요

Gemma

좋아요: 청결 상태, 객실의 편안함
London marathon stay
We were staying for the London marathon. It was perfect location and super easy to get through security to the room. The only issue was that there was a lot of noise from the bar downstairs but you’re in London so that’s to be expected I suppose! The bathroom was super clean and the bed was really comfy. Would definitely stay again.
2023년 4월에 1박 숙박함
답변 제공: Ivan G. 님, 2023년 4월 26일
Dear Gemma,Thank you for taking the time to share your feedback with us regarding your recent stay at our hotel during the London marathon. We are pleased to hear that you found our location convenient and enjoyed the comfort of our beds and the cleanliness of our bathrooms.We apologize for any inconvenience caused by the noise from the bar downstairs. We understand that a peaceful and restful night's sleep is important for our guests, and we will certainly look into ways to address this issue in the future.We are glad to hear that despite the noise, you still had an enjoyable stay with us and appreciate your understanding that it is to be expected in a vibrant city like London.Thank you again for choosing to stay with us, and we look forward to welcoming you back for your next visit to London.Best regards.

8/10 - 좋아요

ivan

2023년 4월에 1박 숙박함
답변 제공: The team at Stow-Away 님, 2023년 5월 15일
Thank you for your kind rating. Much appreciated. Kind regards,

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was very clean and comfortable,had some issues with the lock the first night but got sorted immediately,as expected it was a bit small but definitely recommend the place..
2023년 4월에 3박 숙박함
답변 제공: Ivan G. 님, 2023년 4월 12일
Dear Michael,Thank you for sharing your experience at our property. We are pleased to hear that you found our hotel to be clean and comfortable. We are sorry to hear that you experienced some issues with the lock on your first night, but we're glad to know that our team was able to address the problem immediately.It's great to hear that you would recommend our hotel, and we hope to have the pleasure of welcoming you back again soon.Regards,