Dear Soo Ji,Thank you so much for taking the time to rate us a perfect 10 out of 10! We are absolutely delighted to hear that you had such a positive experience during your stay.Your feedback is incredibly valuable, and it means a lot to our team. We are thrilled that we were able to meet and exceed your expectations. Providing excellent service and ensuring our guests have a memorable stay are our top priorities, and your rating is a wonderful validation of our efforts.We truly appreciate your choosing The Gantry London, and we look forward to the opportunity to welcome you back for another exceptional visit. Once again, thank you for the perfect score. We are grateful for your support and can't wait to host you again.Warm regards,

Dear Richard, thank you very much for the time taken to leave this review!I am glad that you enjoyed your overall stay and that you enjoyed your interaction with staff. Customer satisfaction is our main focus, and I am glad this was noted by you. I am sorry that you did not manage to get ice. Did query this at the hotel? We provide an ice bucket in the room and there is an ice machine in reception or you can collect this from the first floor bar. I am sorry if this was missed. We hope to host you again soon! Thank you

Dear Anja,Thank you for sharing your feedback about your recent stay with us. We appreciate your kind words about our well-appointed rooms and are glad to hear that you enjoyed so many things in our hotel.Your recommendation means the world to us, and we can’t wait to welcome you back for another lovely stay. Thank you once again for choosing The Gantry, a Hilton Curio Collection hotel.Warm regards,

Dear Nichole,Thank you for your kind review! We're delighted to hear that you enjoyed our convenient location and had a comfortable stay. It's also great to know that you appreciated the spacious shower.We look forward to welcoming you back for another enjoyable visit soon!

Dear Shawn,Thank you for taking the time to share your positive rating. We look forward to welcoming you back for another enjoyable stay in the future!

Dear Francisco, Thank you for taking the time to leave this review. I am glad to see you enjoyed your stay and particularly liked the transport links to Stanstead Airport. We hope to host you again soon! Thank you

Hello Diane,Thank you for sharing your feedback! We're delighted to hear that you enjoyed your overall stay with us and found our rooms luxurious and conveniently located. We appreciate your suggestions regarding the breakfast experience and will definitely take them into consideration to enhance our offerings. We'll work on improving the accessibility and variety of our breakfast options to ensure a more satisfying experience for our guests. We look forward to welcoming you back on your next visit!

Dear Gina,We're pleased to hear that you found our hotel very clean and enjoyed your room. We apologize for the inconvenience you experienced with the breakfast service. Rest assured, we will address the issue with the chef to ensure that the food is served at the appropriate temperature and in a timely manner. Your compliments regarding our reception and breakfast greeter are greatly appreciated, and we'll pass them along to our team.The team will be happy to hear the feedback and we are all hoping to welcome again very soon.Regards,

Dear Editha, Thank you for your review. I am glad to see that you liked the interaction with our receptionist and how informative she was. I am sorry that a was not acknowledged as you would have liked it to. We take special occasion seriously and with enough notice, we arrange something complimentary for the guests in room. In future, please try to message or email us in advance and we will be more than happy to help celebrate your birthday. We hope you understand. Best wishes

Hello Jacqueline,Thanks for the fantastic rating, we are glad to hear you enjoyed your stay here and had so much fun at Abba voyage. Our breakfast experience is also great and the staff very caring , willing to do their best to provide amazing service.We look forward to receive another visit from you.Regards,

Hello Alexander,Thank you for sharing your feedback! We're delighted to hear that you found our staff kind and helpful, and that you enjoyed the spacious and clean room, comfortable bed, and well-appointed bathroom. We're also glad to hear that you enjoyed the breakfast and found the cooked food options to your liking. We'll definitely take your comments about the cold food options into consideration to enhance the breakfast experience for our guests.We look forward to welcome you again at The Gantry London .

Hello Grant,Thank you so much for your kind words! We're thrilled to hear that you had a lovely stay with us. It's wonderful to know that you found our staff friendly and our rooms modern and spotless. We apologize for any inconvenience with the service at the bar on the first floor, and we'll definitely work on improving that aspect for our future guests. We appreciate your recommendation and hope to welcome you back again soon!

Dear Simon,Thank you for the top rating, we are excited to see you enjoyed our hotel and location, service. Feel free to provide further feedback for us to improve .We hope to welcome you again very soon!

Hi Roger,Thanks for taking the time to share your feedback, our location and transport links are indeed very good.We hope to welcome you again very soon.Regards,

Dear Narmin,Many thanks for the top rating.Feel free to share further feedback for the betterment of our service.Regards,

Hello Daniel,Many thanks for the top rating.Feel free to share further feedback for the betterment of our service.Regards,

Dear Gregory,Many thanks for taking time to share your feedback following your stay with us. If you are coming back in the future , let us know if there is anything else we can do to enhance your overall experience.Regards,

Hello Joshua,Thanks for the fantastic rating, we are excited to hear you already booked another stay at The Gantry London!.Looking forward to see you soon for another great stay,

Hi Laura,Thanks for the lovely comments, I hope you had a fantastic stay.Looking forward to welcome you very soon,

Dear Teresa,Thank you so much for your incredible review! We're absolutely thrilled to hear that you had an amazing experience during your stay at The Gantry.It's truly heart-warming to know that you found our hotel beautiful, clean, and with immaculate and high-end finishes. We're delighted that you enjoyed the fun and inventive design style and that even the public toilets provided a memorable design experience!We're so glad to hear that you felt looked after by our charming and helpful staff. Your kind words mean a lot to us, and we're thrilled that you found them so friendly and accommodating.It's fantastic to know that you enjoyed the fantastic food, especially the best steak you've ever had at STK restaurant, and that you found the breakfast area downstairs lovely. We're delighted that your room was comfortable and quiet, providing a peaceful retreat during your stay.We're pleased that you found our attention to detail impressive and that our location was convenient for your travel needs, with easy access to transportation and the nearby Westfield shopping mall.Your recommendation means the world to us, and we would be honored to welcome you back for another memorable stay. Thank you for choosing The Gantry!Warm regards,

Dear James,Thanks for the great rating, i hope you enjoyed your stay with us at The Gantry london.We look forward welcome you back very soon.Regards,

Dear M,Thank you for the great rating and lovely comments.We are sorry if you found our prices high, we will ensure this feedback will be passed to our Food and Beverage manager.We look forward to see you again very soon.Regards,

Dear Parris,Thank you for your glowing review! We're thrilled to hear that you had an exceptional experience during your stay with us.It's fantastic to know that you found our property boasting stunning aesthetics, complemented by exceptional service. We're delighted that you felt secure in our highly accessible location, with seamless access to train transportation, and that the nearby mall's proximity added convenience to your stay.We take great pride in maintaining a meticulously clean environment, and we're pleased that our efforts contributed to your enjoyment.We can't wait to welcome you back for another stay in the future. Your satisfaction is our top priority, and we're grateful for your kind words.Warm regards,

Dear Rosana,Thank you for taking the time to share your feedback with us. We appreciate your honesty and apologize for any aspects of your stay that may not have met your expectations.Your satisfaction is important to us, and we would love to learn more about your experience to see where we can improve. If you have any specific feedback or concerns you would like to share, please feel free to reach out to us directly.We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.Warm regards,

Dear Robyn,Thank you so much for your wonderful rating! We're absolutely thrilled to hear that you had a fantastic experience during your stay with us.Your satisfaction is our top priority, and we're delighted that we could provide you with a five-star experience. We truly appreciate your kind words and recommendation.We look forward to welcoming you back for another exceptional stay in the future.Warm regards,

Dear Karen,Thank you for taking the time to share your feedback with us. We're pleased to hear that you had an enjoyable experience during your stay.If there are any specific areas where you feel we could improve to earn that extra star, please don't hesitate to let us know. Your input helps us to identify areas for enhancement and ensures that future guests enjoy an even better experience.We look forward to welcoming you back again soon.Warm regards,

Dear David,Thank you for sharing your positive feedback about our restaurant! We're delighted to hear that you thoroughly enjoyed your dining experience with us.We look forward to welcoming you back to our restaurant in the future for another delicious meal!Warm regards,

Dear Jürgen Heinrich,Thank you for your positive feedback! We're thrilled to hear that everything met your expectations during your stay with us.We appreciate your kind words and hope to have the pleasure of welcoming you back for another great experience in the future.Warm regards,

Dear Louise,Thank you for choosing to stay at the Gantry London, Curio Collection by Hilton and leaving the review with top rating.We look forward to welcoming you again.King regards,Aamir

Dear Nuno,Thank you very much for your excellent rating! We greatly appreciate your feedback and are thrilled to hear that you had a wonderful experience during your stay with us.Your satisfaction is our top priority, and receiving a perfect score of 5 out of 5 is truly gratifying. We're delighted that we could meet and exceed your expectations, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,

Dear Nadiege,Thank you for choosing to stay at the Gantry London, Curio Collection by Hilton and rating our service.We look forward to welcoming you again.King regards,Aamir

Dear Rosalind,Thank you for your kind words! We're delighted to hear that you found our hotel very clean and our staff friendly. Providing a warm and welcoming environment is a top priority for us, and we're glad you experienced that.It's fantastic to know that you enjoyed the breakfast. We strive to offer a delightful dining experience, and your positive feedback is truly appreciated.If there's anything else you'd like to share or if you have additional suggestions, please feel free to reach out. We value your input and hope to have the pleasure of welcoming you back for another superb stay in the future.Thank you for choosing our hotel!Warm regards,

Dear Angela,Thank you for your kind words! We're thrilled to hear that you found our hotel staff very friendly. Providing a warm and welcoming atmosphere is a top priority for us, and it's always rewarding to know that our team contributed to a positive experience.We appreciate your comments and look forward to the opportunity of welcoming you back for another pleasant stay in the future.Thank you for choosing our hotel!Warm regards,

Dear Alexander,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our hotel very nice and enjoyed the spacious, well-decorated room with a comfortable bed. Ensuring our guests have a comfortable and pleasant stay is our priority, and we're glad we could meet your expectations.It's great to know that you appreciated the breakfast with a good range of food, including vegan options. We strive to cater to various dietary preferences, and your feedback is valuable in this regard.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,

Dear Vivienne,Thank you for sharing your positive experience with us! We're delighted that you enjoyed our great location, amazing interior, and the convenience of having two restaurants in the hotel.We sincerely apologize for the inconvenience you experienced with the room service. We appreciate you bringing this to our attention, and we will investigate the issue to ensure it is addressed promptly. Your feedback is valuable, and we want to make sure we live up to our advertised services.Despite this, we're glad to hear that you found the room to be of high quality. If there's anything else we can do to enhance your experience during future stays, please don't hesitate to let us know.We look forward to the opportunity to welcome you back and provide an even better experience.Best regards,

Dear Elliot,Thank you for taking the time to provide feedback on your recent stay. We appreciate your honest rating and value your thoughts.We're pleased to see that there were positive aspects of your stay, however, we also want to understand how we can improve and provide a more satisfactory experience.If there are specific areas where we fell short or if there's anything we can do to enhance your experience in the future, please don't hesitate to share more details. Your insights are crucial in helping us address any areas that may need improvement.We hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future.Best regards,

Dear Zakeri,Thank you for taking the time to share your feedback, and we're delighted to see your positive rating of 8 out of 10! We appreciate your support and are thrilled that you had a satisfying experience.If there are specific areas where we can further enhance your stay and earn a perfect score next time, please feel free to share your insights. We're committed to continuous improvement and ensuring that each guest has an outstanding experience.We look forward to the opportunity to welcome you back and provide an even more exceptional stay in the future.Best regards,

Dear Erica,Thank you so much for your fantastic rating! We are overjoyed to hear that you had a beautiful experience during your stay. Your perfect score means the world to us, and we're thrilled that we could meet or exceed your expectations.It's our goal to consistently provide exceptional service and create memorable moments for our guests, and your feedback is truly rewarding.We can't wait to welcome you back for another outstanding stay. If there's anything specific that stood out to you or any way we can make your future visits even more enjoyable, please let us know.Thank you for choosing us, and we look forward to serving you again.Best regards,

Dear Raymond,Thanks for the top rating, please advise further feedback for the betterment of our service.Regards,

Dear Sarah-Jane,Thank you for taking the time to share your thoughts about your recent stay with us. We are delighted to hear that you found our hotel to be a pleasant and convenient choice, with its modern and clean facilities, as well as its proximity to the Westfield shopping centre.We appreciate your positive comments regarding the food and drink options within the hotel and the surrounding area. However, we sincerely apologize for any inconvenience caused during your request for a wine glass and oat milk. Your feedback is valuable to us, and we regret that we did not meet your expectations in this particular instance. We will review our procedures to ensure that such requests are handled more efficiently in the future. Your feedback serves as a valuable reminder of the areas where we can improve, and we thank you for bringing it to our attention.Despite this hiccup, we are pleased to hear that your overall stay was enjoyable, and we hope to have the opportunity to welcome you back in the future. If there is anything specific you would like to discuss or if you decide to return, please feel free to contact us directly.Thank you once again for your feedback.Sincerely,

Dear Lilian,Thanks for the rating. We would be happy to hear more suggestions for the betterment of our service.Regards,

Dear Gemma,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. I sincerely apologize for the inconveniences and frustrations you experienced during your visit, particularly regarding the issues with breakfast charges and the lack of clear communication from our reception team. Our duty manager reached out to you to confirm the billing has been rectified on our end .I understand how important it is for guests to feel valued and well taken care of throughout their stay, and it deeply concerns me that we fell short of meeting your expectations in this regard. Please know that your comments have been taken seriously, and we are committed to addressing the issues you raised to prevent similar occurrences in the future.I also appreciate your feedback about the lack of clear communication during check-in, including instructions on using the lifts and information about breakfast. We will take immediate steps to improve our communication processes and ensure that all guests receive comprehensive information upon arrival to enhance their overall experience with us.Please accept my sincere apologies once again for the shortcomings you encountered during your stay.Regards,

Hello Sally,Thanks for the positive feedback , we are glad that Ajay our receptionist offered a warm welcome.We hope you will stop by again for another great stay.Regards,

Hi Elizabeth,Thank you for the lovely comments so far. We are glad you enjoyed the shower experience, however we apologise for the wait in the bar. This feedback has been passed to our Food and beverage manager. We look forward to see you again.

Dear Deborah,Thanks for the rating, feel free to advise further feedback for the betterment of our service.Regards,

Dear guest,We appreciate the positive comments and we hope we can provide you another great stay in the future.Regards,

Hi Robert,Thanks for the positive rating. Feel free to provide any further feedback for the betterment of our service.Regards,

Hi Amie,Thanks for the positive rating. Feel free to provide any further feedback for the betterment of our service.Regards,

Hi Angela,Thanks for the positive rating. Feel free to provide any further feedback for the betterment of our service.Regards,

Hi Cinthia,Thank you very much for your wonderful feedback! We are thrilled to hear that you had a fabulous stay at The Gantry and that your overall experience exceeded your expectations.We look forward to welcoming you back for another enjoyable stay in the future