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빌렌자 호텔 여행 후기

3.5 out of 5
빌렌자 호텔
38 Newark Street, London, England

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 216개 이용 후기 중 116개" "
평점 8 - 좋아요. 216개 이용 후기 중 54개" "
평점 6 - 괜찮아요. 216개 이용 후기 중 17개" "
평점 4 - 별로예요. 216개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 216개 이용 후기 중 14개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Sara

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Staff & service was very good.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Violeta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms decoration is beautiful and they are very clean. The staff is super nice and helpful! Location is convenience and close to many places.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Anthony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The man on reception was fantastic, really made an effort and was able to fulfil a small request to change rooms. unfortunately I cannot remember his name however he made us feel incredibly welcome. The room was clean, neat and had everything that was needed although the iron was poor and didn't really work. Apart from that it was a great stay overall and would stay again
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Marlon Charles

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very affordable stay considering it’s close to central. The room in itself was decent, had the amenities I needed. Even had an iron which I used. One downside was it didn’t have an aircon. Also would have like if room was more isolated rather than located so close to main hallway and reception but then the building didn’t have much space. However this didn’t affect my stay. Bed wasn’t the best and the extra bed wasn’t comfortable according to a friend who stayed in for a few hours. Bathroom was clean and neat, but didn’t have bathroom mats provided, as floor would have been wet easily as the shower door needed fixing as it wouldn’t shut properly while you were having a shower. But for the price I paid of £75 at the time, it’s wasn’t that big of a deal, there’s always room for improvement though. Receptionist was very friendly, polite, and very accomodating, 10/10 for the staff.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value. Lovely reception assistance.
2024년 1월에 1박 숙박함
답변 제공: Vilenza Hotel Management 님, 2024년 2월 18일
Dear Guest, Thank you for your interest in Vilenza Hotel and your nice review. It is always a pleasure to accommodate you in our lovely boutique hotel. We value your feedback and hope to host you as soon as possible. Thank you for your generosity. Regards

10/10 - 훌륭해요

Sya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
2 minutes walk from hospital and has great staff
2024년 1월에 1박 숙박함
답변 제공: Vilenza Hotel Management 님, 2024년 2월 14일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you as soon as possible Thank you for your generosity.Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you as soon as possible Thank you for your generosity. Regards,Vilenza Hotel

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gr8
Great location 2 minutes walk from hospital and has regular keys door to enter the room
2024년 2월에 1박 숙박함
답변 제공: Vilenza Hotel Management 님, 2024년 2월 14일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you as soon as possible Thank you for your generosity. Regards

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Jag blev trevligt bemött vid incheckningen. Hotellet är... inte av högre standard, gammal byggnad och trätrappor som knarrar och en heltäckningsmatta som har hängt med ett tag. Rummet osade av fukt och det var kallt. Sängen bäddades inte trots att städpersonal varit inne och plockat skräp. Det var klart lägre standard än vad jag förväntade mig. Läget är bra, ganska nära tunnelbanan - vilket är bra eftersom man inte vill hänga i det där området runt hotellet.
2024년 2월에 2박 숙박함
답변 제공: Vilenza Hotel Management 님, 2024년 2월 13일
Dear Guest, Thank you for your feedback. Your comments are very important to us. Although you were happy in some point with us we also feel sorry that we didn't meet your expectations fully. We aim to offer an excellent hospitality experience to all our guests and provide 100% guest satisf In this regard, your comments are shared with the related departments to take the necessary action . We would love to see you soon in our hotel and get a chance to exceed your expectations this time. Sincerely,

2/10 - 너무 별로예요

Pushkar

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
waiting 20 minutes to get in in rain at 8pm..and then a guest let me in...20 more mins to get someone at reception. checkout time 8am ..no one at reception..power cut on that floor too...what a terrible place. small bed in length and external noise too.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Halimah

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very pleased with the service
2024년 1월에 1박 숙박함
답변 제공: HOTEL MANAGEMENT 님, 2024년 2월 9일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you as soon as possible Thank you for your generosity. Vilenza Hotel, Regards

10/10 - 훌륭해요

Md

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a good hotel. I love to stay here. Thanks to Oznur for great service❤️
2024년 1월에 1박 숙박함
답변 제공: HOTEL MANAGEMENT 님, 2024년 2월 9일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you as soon as possible Thank you for your generosity. Vilenza Hotel, Regards

2/10 - 너무 별로예요

Sarafat

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
L’accueil pas terrible. Chambre petite est sale. Le lit pour le 3eme personne est minuscule. Pas de room service meme si vous annoncez que vous souhaitiez le service. Lavabo vraiment petite et le tapis au sol vraiment sale et vieux. Je ne recommande pas cet hôtel.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Waqas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: HOTEL MANAGEMENT 님, 2024년 2월 9일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you as soon as possible Thank you for your generosity. Vilenza Hotel, Regards

10/10 - 훌륭해요

Stephan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good accommodation, centrally located
The hotel is located close to the Tube station Whitechapel, the spacious room including private bathroom was clean and contained everything you need. In the event of technical issues (like heating couldn't be turned on) the receptionist was able to solve the problem immediately. The room also have access to the backyard which in summer certainly will be nice to have.
2024년 1월에 2박 숙박함
답변 제공: HOTEL MANAGEMENT 님, 2024년 2월 9일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you as soon as possible Thank you for your generosity. Vilenza Hotel, Regards

2/10 - 너무 별로예요

David

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Joke of a place chucked out because we're smokers not smoking in there outside even though burn holes in carpet on arrival and smashed mirror in bedroom to then be told to leave and have to get another hotel last minute still waiting on refund
2023년 12월에 4박 숙박함
답변 제공: ADAM 님, 2023년 12월 25일
Dear David, We are sorry for the inconvenience you may have faced although you had to leave earlier and check out as you and your team had come against our house rule by having cannabis which gave a really bad smell on the floor which you were on and throughout the hotel. We had already warned you for the two nights and the third night we couldn't have you stay anymore DUE TO THE VERY BAD SMELL. That is the truth David, the rest of your comment is very surprising as we do not have burn holes and so on in the room. Regards

10/10 - 훌륭해요

Savitha

2023년 12월에 1박 숙박함
답변 제공: Vilenza Hotel Management 님, 2023년 12월 24일
Dear Savita, Thank you for rating us.It is an honor to know that we got your appreciation.We would love to welcome you soon.Sincerely,

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hidden Gem in Central
Great little hotel when you need somewhere to stay in Central.
2023년 12월에 1박 숙박함
답변 제공: Vilenza Hotel Management 님, 2023년 12월 24일
Dear Ryan, Thank you for your feedback.It is an honor to know that we got your appreciation. Your comments are very important for our team who puts a great effort into providing the highest quality service. We would love to welcome you soon.Sincerely,Vilenza Hotel Management

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Vilenza Hotel Management 님, 2023년 12월 24일
Dear Guest,Thank you for ranking.It is an honor to know that we got your appreciation.We would love to welcome you soon.Sincerely,Vilenza Hotel Management

8/10 - 좋아요

Mike

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My first time in this hotel, friendly reception and explanation for the door code etc, I stayed 3 nights and found the microwave, toaster etc very useful for a quick breakfast. I was however disappointed that they had used a single size duvet inside a double duvet cover, fortunately the weather was mild that week otherwise it would have been almost useless to keep warm. The staff did however repair the faulty heating fairly quickly.
2023년 12월에 3박 숙박함
답변 제공: HOTEL MANAGEMENT 님, 2024년 2월 9일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you as soon as possible Thank you for your generosity. Vilenza Hotel, Regards

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Stick with the hotel, not the studio.
Room booked at actual hotel location we were told was having an issue with damp and instead offered a studio a 6/7 min walk from the hotel. The receptionist was super friendly and leaks happen so we accepted. Advice would be don’t do this, stick with hotel room and don’t take studio option. Cleanliness was poor, condition of the bathroom was poor and comfort of the sofa bed was terrible. The studio is located above a chicken shop and the smells aren’t great. Located on a main road (opposite Blind Beggar pub) and was very noisy - luckily we had ear plugs. Great staff member, poor cleanliness and condition of room.
2023년 12월에 1박 숙박함
답변 제공: ADAM 님, 2023년 12월 9일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

6/10 - 괜찮아요

David

출장 여행
좋아요: 직원 및 서비스
Reasonable
An ok hotel for London standards. A bit tired but comfortable enough. The surrounding area of the hotel is grim
2023년 12월에 1박 숙박함
답변 제공: ADAM 님, 2023년 12월 9일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

4/10 - 별로예요

miss m

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Not for me
Sadly I couldn’t recommend. I’ve lived in London for 10 years previously but even I felt like this was in a really shady and unsafe area. Place felt run down, I had no pillowcases on my pillows, no hand towel in the bathroom and a single duvet in a double cover on a double bed. Wouldn’t return personally but also wouldn’t fault service as he did quickly provide pillowcases
2023년 12월에 1박 숙박함

8/10 - 좋아요

Eiichi

2023년 12월에 2박 숙박함
답변 제공: HOTEL MANAGEMENT 님, 2024년 2월 9일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you as soon as possible Thank you for your generosity. Vilenza Hotel, Regards

10/10 - 훌륭해요

Kimberly

2023년 11월에 1박 숙박함
답변 제공: ADAM 님, 2023년 12월 9일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. Great price for the location. All the facilities needed for a one night stay in London
2023년 11월에 1박 숙박함
답변 제공: ADAM 님, 2023년 12월 9일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

6/10 - 괜찮아요

Tom

가족 여행
좋아요: 직원 및 서비스
Helt greit for en natt. Men å ta 30 pund ekstra for å sjekke inn 23:00 og ikke 21:30 er grunn nok i seg selv til å ikke bruke dette stedet. De reklamerte med døgnåpen resepsjon. Hvorfor 30 pund ekstra?
2023년 11월에 1박 숙박함
답변 제공: HOTEL MANAGEMENT 님, 2024년 2월 9일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you as soon as possible Thank you for your generosity. Vilenza Hotel, Regards

8/10 - 좋아요

Riccardo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Buona scelta on budget
Hotel con personalità, ottima attenzione del personale che ti accoglie e sorride. Stanza pilota con mobili eccentrici ma nuovi. Il bagno un po' vecchio. Settore a ridosso del centro, ma un po degradato. Solo ristoranti indiani o asiatici nei dintorni.
2023년 11월에 1박 숙박함
답변 제공: ADAM 님, 2023년 12월 9일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

10/10 - 훌륭해요

Mavis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value for money,
I stayed with my family here and thought this is only a small hotel. We think it’s one of the best. You get a fridge, microwave, toaster etc in your room. The room was very clean and tidy too. Staff were very polite and friendly especially David . Great value for money and close to underground station for travel around London. I will stay here again.
2023년 11월에 1박 숙박함
답변 제공: ADAM 님, 2023년 11월 21일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

10/10 - 훌륭해요

Jonathan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value trip. very peaceful despite being in a busy area
2023년 11월에 1박 숙박함
답변 제공: ADAM 님, 2023년 11월 21일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

10/10 - 훌륭해요

Irin Aktar

2023년 11월에 1박 숙박함
답변 제공: ADAM 님, 2023년 11월 21일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

4/10 - 별로예요

Gabrielle

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: ADAM 님, 2023년 11월 18일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

10/10 - 훌륭해요

Matthew

2023년 11월에 1박 숙박함
답변 제공: ADAM 님, 2023년 11월 18일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

10/10 - 훌륭해요

Lester

2023년 11월에 1박 숙박함
답변 제공: ADAM 님, 2023년 11월 18일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

4/10 - 별로예요

Jeffrey

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
At 5 pm, we could not check in because there was not a staff member available to check us in. The front door was locked and they did not show up for another half hour. When we were finally shown to our room, it was flooded. We were assigned another room which had no environmental temperature control. When attempting to shower in the morning, there was no water supply to the room, except for the ceiling, which dripped water without stopping. Eventually, the water supply was restored and showering commenced. The water temp continuously fluctuated between cold and scalding with no adjustment of the valve. The only redeeming factor was a good local pub. Maybe try camping instead? Please note that I am not one who normally submits reviews. I do not recommend this place.
2023년 11월에 2박 숙박함
답변 제공: Adam 님, 2023년 11월 16일
Dear Guest, We are sorry for the inconvenience you may have faced during your stay at Vilenza Hotel, although our night reception went on lunch to get a meal which may be the reason of the short wait we apologies for such inconvenience. We really appreciate if your allegation are true with all this false information our room have never been flooded also our hotel is always warm during the winter. Kind Regards, Vilenza Hotel

6/10 - 괜찮아요

Craig

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was nice and the staff were helpful. However, the doorbell/door knock does not work or staff were instructed not to answer the door. Otherwise the room was nice and well-equipped. The area around the hotel is awful, a very diverse place that is very disruptive and alarming.
답변 제공: Adam 님, 2023년 11월 16일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. The door bell do work and we always welcome our guest as we are boutique hotel our staff can be occupied with a check-in which can be the reason for short wait at door. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

10/10 - 훌륭해요

Dan

2023년 11월에 1박 숙박함
답변 제공: Adam 님, 2023년 11월 16일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super customer service!
My stay at Vilenza Hotel was amazing. I stay for 5 Nights and again rebook for 1 night. Everything was excellent. I cant praise the staff enough, they are amazing! helpful and friendly. I will definite recommend it and stay again when in London as its closer to the tube and all necessary things.
2023년 11월에 5박 숙박함
답변 제공: Adam 님, 2023년 11월 16일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

2/10 - 너무 별로예요

Sherif

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room is very small and cold. Our room is in the building towel and linen storage area. This is a small house turned into rooms for stay.
2023년 11월에 3박 숙박함
답변 제공: Adam 님, 2023년 11월 16일
Dear Guest, We are sorry for the inconvenience you may have faced during your stay at Vilenza Hotel, although the double room got nothing to do with the linens we apologies for such inconvenience may accrued for you and if told at the time we would of try our best to change to your preference. The rooms are always warm you just need to adjust the temperature on the radiator as some guest do travel from colder climates which they tend to turn it off. Kind Regards, Vilenza Hotel

6/10 - 괜찮아요

Keii

출장 여행
별로예요: 청결 상태
2023년 11월에 4박 숙박함
답변 제공: Adam 님, 2023년 11월 16일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

10/10 - 훌륭해요

Vebjørn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay in a vibrant part of London.
We had a very pleasant stay at Vilenza Hotel. We were greeted by a very polite and welcoming staff, with Adam as our concierge. We were also offered an upgrade on our room. We recieved several suggestions about what we could spend our time doing in London, and everytime we had a question or request, big og small, Adam and his staff always helped and solved the matter. I have nothing to put back on our stay. There is a short walk to the subway station and the hotel is situated in a very vibrating and cultural part of London. The subwaystation also has several connections which makes it a popular station.
2023년 10월에 4박 숙박함
답변 제공: Adam 님, 2023년 11월 16일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

10/10 - 훌륭해요

Sheana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
this place is truly worth the value. the location is 5 min walk to the nearest underground. a lot of food options that are cheap. the service was great as we were greeted everyday and any special needs we had they were more than accommodating. i recommend this to anyone looking for an affordable place to stay!
2023년 10월에 4박 숙박함
답변 제공: Adam 님, 2023년 11월 16일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

8/10 - 좋아요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very welcoming staff, we had a quiet and relatively spacious room for London. Excellent value for money and recommended for a short stay in the capital. Close to the tube station. Would certainly stay here again.
2023년 10월에 1박 숙박함
답변 제공: Adam 님, 2023년 11월 16일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

6/10 - 괜찮아요

marietta

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Die Unterkunft liegt strategisch sehr günstig und Metro in wenigen Minuten erreichbar. Das junge Personal ist sehr freundlich, hilfsbereit. Alles sehr sauber, mit typischem Altbaucharme.
2023년 10월에 4박 숙박함
답변 제공: Adam 님, 2023년 11월 16일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Super staff, subpar comfort.
Service was amazing. Front desk personnel was so accommodating and helpful. They let me choose my own room from their available selection and even allowed me to switch mid-stay. The hotel itself is dated and badly needs a refresh. Most of the furniture feels quite old and/or cheap and in many cases is falling apart. The bed was quite short and not very comfortable. The bedding was quite dirty and the sheets quite rough. This hotel has a lot of potential, but I wouldn't call it a comfortable stay.
2023년 10월에 5박 숙박함
답변 제공: Adam 님, 2023년 11월 16일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. That cannot be true as we get regular linen delivery with the best laundry service and cotton in a one in a million a linen can have a small mark and such scenario do not occur our housekeepers may of miss otherwise even though it is clean we thrive is perfection for our guest always present clean linens. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

10/10 - 훌륭해요

D.

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Prima hotel. De jongeman achter de receptie is super vriendelijk en behulpzaam. Ik zou hem salarisverhoging geven, goed personeel is onbetaalbaar. 😀De prijs / kwaliteit verhouding is uitstekend. Qua locatie was het in de buurt van waar ik moest zijn. Ik ken Londen niet, maar dit lijkt me niet de beste buurt om te vertoeven. Kamer was schoon, thee/koffie, magnetron in de kamer. Ik heb er geen gebruik van gemaakt, maar wel fijn dat het er was. Al met al, raad ik het aan.
2023년 10월에 1박 숙박함
답변 제공: Adam 님, 2023년 11월 16일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

10/10 - 훌륭해요

bilal

2023년 10월에 1박 숙박함
답변 제공: Adam 님, 2023년 11월 16일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

8/10 - 좋아요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Adam 님, 2023년 11월 16일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed here for one night the reception guy was very helpful the room was spacious and the area quiet even though near a hospital Easy access to Tubes I will definitely stay again
2023년 10월에 1박 숙박함
답변 제공: Adam 님, 2023년 11월 16일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

10/10 - 훌륭해요

Norbert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff at reception was very friendly and welcoming. As I was travelling alone it made a real difference that they were so open and friendly. Overall I only stayed one night and had a really good sleep, place was quiet during the night.
2023년 10월에 1박 숙박함
답변 제공: Adam 님, 2023년 11월 16일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

10/10 - 훌륭해요

Ben

2023년 10월에 1박 숙박함
답변 제공: Adam 님, 2023년 11월 16일
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards