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요텔 런던 쇼어디치 여행 후기

3.5 out of 5
요텔 런던 쇼어디치
309-317 Cambridge Heath Road, Bethnal Green, London, England

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1005개 이용 후기 중 430개" "
평점 8 - 좋아요. 1005개 이용 후기 중 372개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 122개" "
평점 4 - 별로예요. 1005개 이용 후기 중 44개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 37개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

2/10 - 너무 별로예요

Younghoon

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
비추. 창문없는 지하방이 많음
절대 비추. 창문이 없고 호텔이라 함에도 지하에 방이 있다. 여행가방 하나도 펴기 어려운 스탠다드룸 사이즈는 문제다. 사전에 고지가 보다 명확하게 되어야, 고객이 불편을 덜 수 있을것 겉다. 리얼타임 예약 시스템이라고는 하나 스탭들의 운영이 미숙하다. 호텔스닷컴 역시 보다 정확한 정보를 파악해 안내해야 한다.
2019년 6월에 4박 숙박함

6/10 - 괜찮아요

Matthew

연인과의 여행
좋아요: 청결 상태
Extremely noisy in the evenings with doors slamming and noisy guests. I have stayed at this hotel before and I have not had this experience. But this time it was bad on all five nights of our stay.
2024년 5월에 5박 숙박함

8/10 - 좋아요

Melody

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
GREAT
2024년 5월에 3박 숙박함
답변 제공: Delroy 님, 2024년 5월 20일
Dear Melody,Thank you for your kind response. We look forward to welcoming you back. best regards, Delroy Daley Front of house supervisor

8/10 - 좋아요

Simona

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ero gia stata in questa struttura ..l altra volta avevo la stanza senza finestre..la camera era leggermente piu grande .ma questa volta con dalla finestra vedevo il parco di fronte..e compensaca qualche metro in meno di stanza. La nespresso in camera a disposizione e un tocco in piu per noi italiani amanti dell espresso. A parte il bonus vip ,se non fai rifare la camera e sei piu green di danno altre 5 sterline usabili al bar o per sconto colazio e. La metro e vicinissima e poi passanao diversi bus .Comodo
2024년 5월에 3박 숙박함
답변 제공: Delroy 님, 2024년 5월 21일
Dear Simona,Thank you for choosing to stay with us again and for sharing your feedback. We're thrilled to hear that you noticed the improvements in your room this time, especially the view of the park from the window. We're glad the Nespresso machine added an extra touch to your stay, catering to your love for Italian espresso.We're also pleased to hear that you appreciated our eco-friendly initiative and the bonus offered. Your satisfaction is important to us, and we're delighted that you found our location near the metro and bus stops convenient.We look forward to welcoming you back for another enjoyable stay.Best regards,Delroy Daley Front of house supervisor

8/10 - 좋아요

Simone Claudia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very warm Welcome Close to Bus Station and Subway
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

Liam

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2024년 5월에 5박 숙박함
답변 제공: Delroy 님, 2024년 5월 20일
Dear Liam,Thank you for your candid review, we are glad that you enjoyed the location. We look forward to having you back with us. best regards, Delroy Daley Front of house supervisor

8/10 - 좋아요

Corinne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Je recommande
2024년 5월에 3박 숙박함
답변 제공: Delroy Daley | Front of house supervisor 님, 2024년 5월 8일
Dear [Reviewer],Thank you for recommending us! We're delighted to hear that you had such a positive experience during your stay. Your recommendation means the world to us, and we hope to welcome you back soon for another enjoyable visit.Best regards,Delroy

8/10 - 좋아요

Manal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Delroy 님, 2024년 5월 8일
Dear guest,Thank you for your positive feedback! if there is anything we could do to make your experience better, do let us know.Best regards,Delroy Daley Front of house supervisor

8/10 - 좋아요

Stephen

연인과의 여행
Good location for the Bethnal Green tube station. Hotel is modern with rooms which are small but adequate. Breakfast is great and the staff are very helpful. Nice places to eat behind the hotel. Will stay again.
2024년 5월에 3박 숙박함
답변 제공: Delroy 님, 2024년 5월 8일
Dear Stephen,Thank you for your fantastic review! We're delighted to hear that you found our hotel conveniently located near Bethnal Green tube station and appreciated our modern rooms. It's wonderful to know that you enjoyed our great breakfast and found our staff to be very helpful. We're also pleased that you discovered some nice dining options nearby. We look forward to welcoming you back for another enjoyable stay!Warm regards,Delroy Daley Front of house supervisor

8/10 - 좋아요

Farbod

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A good hotel and a good neighborhood. It could be less expensive though.
2024년 4월에 4박 숙박함
답변 제공: Delroy 님, 2024년 5월 9일
Dear Farbod,Thank you for your feedback! We're glad to hear that you found our hotel to be good and enjoyed the neighbourhood. We appreciate your comment about pricing and will take it into consideration as we strive to provide the best value for our guests. We hope to have the opportunity to welcome you back in the future.Best regards,Delroy Daley Front of house supervisor

10/10 - 훌륭해요

Hademou

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
L'hôtel est super propre. La literie est très confortable, tout est nickel dans cet hôtel. Son emplacement, le décor, les couleurs, l'ambiance... C'est la deuxième fois que j'y vais et ce ne sera pas la dernière.
2024년 4월에 2박 숙박함
답변 제공: Delroy 님, 2024년 5월 8일
Dear Hademou,Thank you for your wonderful feedback! We're thrilled to hear that you found our hotel to be super clean and enjoyed the comfortable bedding. We're delighted that you appreciate our location, decor, and overall atmosphere. We're honoured to have you as a returning guest, and we can't wait to welcome you back for many more stays in the future!Warm regards,Delroy Daley Front of house supervisor

8/10 - 좋아요

Pravar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Delroy 님, 2024년 5월 8일
Dear Pravar,Thank you for your feedback. We hope to welcome you back for a even better experience.Best regards,Delroy Daley Front of house supervisor

6/10 - 괜찮아요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Abi 님, 2024년 4월 26일
Thank you for choosing our hotel and for taking the time to provide a rating. We are glad to see that your experience met some of your expectations and we are eager to learn how we can make it even better. We value your feedback as it helps us to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with the excellent service and experience we strive to deliver to all our guests.

10/10 - 훌륭해요

Ryosuke

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
部屋は綺麗で清潔でした。 駅からも近いので出掛けるのも便利だと思います。
2024년 4월에 4박 숙박함
답변 제공: Delroy 님, 2024년 5월 8일
Dear Ryosuke,Thank you for your positive feedback! We're thrilled to hear that you found our room nice and clean, and our location convenient for accessing the station. We hope you had a wonderful stay and look forward to welcoming you back in the future.Best regards,Delroy Daley Front of house supervisor

10/10 - 훌륭해요

Øivind

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Abi 님, 2024년 4월 25일
Thank you for your perfect rating! We're thrilled to see that you enjoyed your stay with us. Your satisfaction is our top priority, and we're delighted to have met your expectations. We look forward to welcoming you back to our hotel in the future. Safe travels until then!

4/10 - 별로예요

Markus

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff - but overall I have to say it felt like a 2-star stay. Lifts out of order. Soundproofing zero (!). WiFi constantly down. Shower leaking. It was a low price, but the experience was just very basic as well.
2024년 4월에 2박 숙박함
답변 제공: Abi 님, 2024년 4월 11일
Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay. We are actively working to address the issues with the lifts, soundproofing, WiFi, and showers to ensure a more comfortable stay for all our guests. Your comments are invaluable to us as we strive to improve our services and we hope to have the opportunity to provide you with a stay that exceeds your expectations in the future.

10/10 - 훌륭해요

Liaquat

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel.
2024년 4월에 1박 숙박함
답변 제공: Mission Control 님, 2024년 4월 9일
Dear Liaquat,Thank you for your kind words. We’re delighted to hear that you enjoyed your stay at our hotel. Your satisfaction is our top priority and we’re thrilled that we were able to meet your expectations.We look forward to welcoming you back on your next visit.Best Regards,

10/10 - 훌륭해요

Morteza

2024년 3월에 4박 숙박함
답변 제공: Abi 님, 2024년 4월 25일
Thank you for your perfect rating! We're thrilled to see that you enjoyed your stay with us. Your satisfaction is our top priority, and we're delighted to have met your expectations. We look forward to welcoming you back to our hotel in the future. Safe travels until then!

4/10 - 별로예요

Teri

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The description of the room I booked was ‘Premium Double’, so naturally the ‘premium’ was the next level higher category than the ‘Standard Double’. So to find that the room was absolutely ‘NOT’ a ‘Premium’..! It was like a ‘Single’ with a double bed in it. The size was very very small, & there wasn’t even a kettle to boil water to make tea or coffee.? Totally wrong & deceiving to call it a Premium Double, because what is it that makes it a ‘Premium’ not a Standard?! Won’t stay there again & would’nt recommend Yotel to any friends or family!
2024년 3월에 1박 숙박함
답변 제공: Abi 님, 2024년 4월 2일
We sincerely apologize for the disappointment you experienced with the room size and amenities during your stay. It seems we fell short of meeting your expectations for a ‘Premium Double’ room, and we regret any inconvenience caused by the lack of expected features such as a kettle, however all of our rooms come with Nespresso machines for tea and coffee making.We appreciate your feedback as it is crucial for us to improve our services and communication about room categories. Please rest assured that we will address these concerns internally. We hope you will consider giving us another chance to prove our commitment to your comfort and satisfaction

6/10 - 괜찮아요

Ginette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Saubere aber kleine Zimmer. Fenster lässt sich nicht öffnen..100m bis U-Bahn Haltestelle Bethnal Green ( Central line). Anbindung gut. Kleine Mini Markts und ein paar Restaurants in der Nähe. Frühstück kann man sich sparen..nix besonderes..
2024년 3월에 3박 숙박함
답변 제공: Abi 님, 2024년 4월 2일
Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated the cleanliness of our rooms and the convenient location near Bethnal Green tube station. We understand that the room size and the window not opening were concerns, and we’ll look into ways to improve these aspects. For future stays, we’d be happy to recommend some local dining options that might enhance your breakfast experience. We hope to welcome you back soon and provide a more comfortable stay

10/10 - 훌륭해요

Kwadwo

2024년 3월에 3박 숙박함
답변 제공: Abi 님, 2024년 4월 21일
We're thrilled to hear that you enjoyed your stay at our hotel! Your positive feedback is greatly appreciated. Thank you for choosing us, and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Qais

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are not so big but quite good and clean. No windows (some rooms have some ceiling window that's not fully to the outside). Staff was nice, self check in and out and possible breakfast buffet but for 15 pounds if not within the room rate. Very good connection to public transport.
2024년 3월에 3박 숙박함
답변 제공: Delroy 님, 2024년 3월 30일
Dear Qais,Thank you for your review! We're glad to hear that you found our rooms to be clean and satisfactory, despite their size and the lack of windows. We appreciate your positive feedback on our staff and the convenience of self check-in/out. Our breakfast buffet is optional, and we're glad you found the public transport connection convenient. We hope to welcome you back soon! Best regards, Delroy Daley Front of house supervisor

10/10 - 훌륭해요

Rebecca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Does what it says…..a great very clean, compact room within walking distance of both Bethnal Green tube station & other East End attractions.
2024년 3월에 3박 숙박함
답변 제공: Delroy 님, 2024년 3월 30일
Dear Rebecca,Thank you for your review! We're delighted to hear that you found our compact room clean and convenient for exploring the East End attractions. We strive to provide a comfortable experience, and we're pleased that you enjoyed your stay. We look forward to welcoming you back soon! Best regards, Delroy Daley Front of house supervisor

10/10 - 훌륭해요

Sara

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved everything, from the Nespresso machine in my room to get coffee whenever, to the (mostly) quiet lobby where I could work remotely without a hitch. The bed was fantastic, I'm gonna miss it dearly! Great position - Liverpool St is just one Central line stop away, and Shoreditch a few minutes away on foot. Will definitely keep it in consideration should I ever need to book a hotel across the pond again!
2024년 3월에 7박 숙박함
답변 제공: Mission Control 님, 2024년 3월 28일
Dear Sara,Thank you so much for your kind words. We’re thrilled to hear that you enjoyed your stay with us, from the convenience of the Nespresso machine in your room to the comfort of our beds. We’re glad that our location served you well and that you found our lobby a suitable place for remote work.Your feedback is greatly appreciated and will be shared with our team. It’s guests like you that make our job wonderful. We look forward to welcoming you back should you find yourself across the pond again!Best Regards, Yotel Mission Control

8/10 - 좋아요

René

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr guter Urlaub und gute Verbindungsmöglichkeiten
2023년 12월에 4박 숙박함
답변 제공: Iqbal 님, 2024년 3월 28일
Thank you for taking the time to leave a review. We are pleased to see you enjoyed your stay, and the hotels location. We look forward to welcoming you back to YOTEL. Kind regards, Iqbal Reception

8/10 - 좋아요

Hellmut

2024년 3월에 4박 숙박함
답변 제공: Abi 님, 2024년 4월 12일
Thank you

8/10 - 좋아요

Mischa

연인과의 여행, 출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Prima hotel. Bescheiden ruimte maar wel schoon en luxe. Prijstechnisch netjes, ligging zeer dicht bij metro. Oost Londen staat niet bekend om mooie glamour en winkelstraten. Veel buurtwinkeltjes.
2024년 3월에 2박 숙박함
답변 제공: Sidney Adams 님, 2024년 3월 21일
Thank you for your glowing review of our hotel! We're thrilled to hear that you enjoyed your stay with us and found our accommodations to be clean and luxurious despite the modest space. Providing a comfortable and pleasant experience for our guests is our top priority.We're delighted that you found our prices to be reasonable and our location convenient, especially with the proximity to the metro. We understand that East London may not boast the same glamorous appeal as other areas, but we're glad you appreciated the local charm and the abundance of nearby shops.Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Thank you for choosing to stay with us at Yotel. We look forward to your next visit!

10/10 - 훌륭해요

Robert 님, Berlin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unterkunft ist top gepflegt und einfach zu erreichen. Die Zimmer sind London typisch klein aber bieten alles was man benötigt. Ich würde wieder buchen
2024년 3월에 5박 숙박함
답변 제공: Sidney Adams 님, 2024년 3월 15일
Dear Robert,Thank you for the great feedback and we look forward to welcoming you again.Thank you

10/10 - 훌륭해요

Narmien

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I enjoyed my stay. It was quiet close to central London and the staff was very friendly.
2024년 2월에 8박 숙박함
답변 제공: Sidney Adams 님, 2024년 3월 15일
Dear Narmien,Thank you for the great review. We look forward to welcoming you back in the near future.Best regards Sidney Adams OPs Manager

8/10 - 좋아요

Henri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 6박 숙박함
답변 제공: Delroy 님, 2024년 2월 28일
Dear Henri,Thank you you positive review, this helps us continue to provide the great service we know our guest love. Kind regards, Delroy Daley Front of house supervisor

10/10 - 훌륭해요

Michelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fue estupenda la estancia, aunque fuimos para tres días. El baño fue lo mejor, súper limpio, y la cama súper cómoda, con una tele moderna para conectarse al netflix… el personal súper amable. El hotel está a menos de 5 min del metro y a unos 20 min del centro. Al lado hay distintos locales de comida y un par de supermercados. ¡¡Repetiremos seguro!!
2024년 2월에 2박 숙박함
답변 제공: Delroy 님, 2024년 2월 28일
Dear Michelle,Thank you for your wonderful feedback! We're thrilled to hear you had a great stay, enjoyed the clean bathroom, comfortable bed, and modern TV. It's fantastic to know our friendly staff made a positive impact. We look forward to welcoming you back on your next visit!Best regards,Delroy Daley Front of house supervisor

10/10 - 훌륭해요

Marieke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Heel fijn
Leuk, modern en centraal hotel, vriendelijk personeel en behulpzaam. Met de metro op 100m loop afstand een super uitvals basis als je de stad wilt zien.
2024년 2월에 4박 숙박함
답변 제공: Delroy 님, 2024년 2월 28일
Dear Heel,Thank you for your kind words! We're delighted you enjoyed our nice, modern, and central hotel. It's fantastic to hear that our staff was friendly and helpful. We're glad to be a great base for exploring the city with the metro just a short walk away. We hope to welcome you back soon!Best regards,Delroy Daley Front of house supervisor

8/10 - 좋아요

Estefania

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved it!
2024년 2월에 8박 숙박함
답변 제공: Delroy 님, 2024년 2월 28일
Dear Estefania,Thrilled to hear that! Thanks for the love. We look forward to hosting you again soon!Best regards,Delroy Daley Front of house supervisor

8/10 - 좋아요

Taha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, seemless check in process
2024년 2월에 2박 숙박함
답변 제공: Delroy 님, 2024년 2월 21일
Dear Taha,Glad to hear about the friendly staff and a smooth check-in process!Best regards,Delroy Daley Front of house supervisor

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ikke egnet for gluten og melkeallergikere
Betalte for frokost i 4 døgn men fikk aldri noen da de ikke leverte gluten og melkefritt. Selv om jeg varslet ved innsjekk og minnet de på det daglig. En dag hadde de sur havremelk som jeg fikk. Jeg måtte kjøpe med mat hver eneste dag og jeg syntes det er ille at de reklamerer om allergi-tilpasninger når de ikke følger opp. Veldig små rom, ingen oppbevaringsmuligheter- noe som er veldig trøblete når rommene er for små til å åpne en koffert. Veldig harde senger og puter. Rent, pent og veldig hyggelige ansatte. Rask innsjekk og utsjekk.
2024년 2월에 4박 숙박함
답변 제공: Delroy 님, 2024년 2월 21일
Dear guest,Appreciate your feedback. It's unfortunate to hear about the breakfast challenges, especially for dietary restrictions. The insights about room size, storage, and bed comfort are duly noted. It's positive to know the staff was nice and the check-in/check-out process was efficient.Kind regards,Delroy Daley Front of house supervisor

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Delroy 님, 2024년 2월 21일
Dear Patrick,Thank you for your feedback.Best regards,Delroy Daley Front of house supervisor

8/10 - 좋아요

Laurent

Hôtel confortable et bien situé
Nous avons passé 4 nuits dans cet hôtel .. bien situe , chambre confortable pas très spacieuse mais bien aménagée .. hôtel très bien insonorisé.. très bon rapport qualité prix.. personnel très accueillant et serviable ..
2024년 2월에 4박 숙박함
답변 제공: Delroy 님, 2024년 2월 21일
Dear Laurent,Glad to hear you had a positive experience! The well-located, comfortable, and soundproofed room, along with welcoming and helpful staff, sounds great. Thanks for sharing!Best regards,Delroy Daley Front of house supervisor

2/10 - 너무 별로예요

Sophie

2024년 2월에 1박 숙박함
답변 제공: Sidney Adams 님, 2024년 3월 21일
I'm sorry to hear that your experience at Yotel London Shoreditch did not meet your expectations. Your satisfaction is important to us, and we genuinely apologize for any inconvenience or disappointment you may have encountered during your stay.We would greatly appreciate the opportunity to learn more about your specific concerns so that we can address them appropriately and ensure that future guests do not encounter similar issues. Please feel free to share any feedback or details about your experience with us directly, either by replying here or by contacting our guest relations team.We value your feedback and take it seriously as we continuously strive to improve our services and enhance the experiences of our guests. Thank you for bringing your concerns to our attention, and we hope to have the opportunity to make things right and restore your confidence in Yotel London Shoreditch.Thank you for choosing Yotel, and we hope to hear from you soon.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: Delroy 님, 2024년 2월 21일
Dear William,Thank you for you candid review, we hope to welcome you back soon.Best regards,Delroy Daley Front of house supervisor

8/10 - 좋아요

Luke

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Didn’t like having to change rooms after the first night due to an issue with our original room, but friendly staff during our time here, who made us feel welcome. Thank you
2023년 12월에 7박 숙박함
답변 제공: Delroy 님, 2024년 2월 11일
Hi [Guest's Name],Thanks a lot for sharing your experience. We're sorry about the hassle with changing rooms on the first night but great to hear our staff made you feel welcome afterward. Best regards, Delroy Daley Front of house supervisor

10/10 - 훌륭해요

Darnell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Génial
Génial et très bien positionné pour visiter
2023년 9월에 3박 숙박함
답변 제공: Delroy 님, 2024년 2월 9일
Hi Génial,Thanks for the positive feedback! We're thrilled you found our location brilliant for your visit. If you have any suggestions or if there's anything specific you enjoyed, feel free to let us know.Best regards,Delroy Daley Front of house supervisor

10/10 - 훌륭해요

MANUEL DAVID

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Muy bien. Cercano al metro. Buena zona.
2024년 2월에 3박 숙박함
답변 제공: Delroy 님, 2024년 2월 9일
Hi Guest,Thanks for the positive review! We're glad you had a very good experience and found our proximity to the subway in a good zone.Best regards,Delroy Daley Front of house supervisor

10/10 - 훌륭해요

Mohammadkarim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
excellent option
we stayed there for 4 nights. it was very comfortable and affordable, close to public transports and all essentials.
2024년 2월에 4박 숙박함
답변 제공: Delroy 님, 2024년 2월 11일
Hi Mohammad,Glad you had a comfy and affordable stay close to transport and essentials. Thanks for choosing us!Best regards,Delroy Daley Front of house supervisor

10/10 - 훌륭해요

Julian

2024년 1월에 3박 숙박함
답변 제공: Delroy 님, 2024년 2월 11일
Dear guest,Thank you for your feedback.Best regards, Delroy Daley Front of house supervisor

8/10 - 좋아요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Being assigned a room in the Level 2 sub-basement was unusual to say the least, but it was clean and comfortable if somewhat cramped. The name is disingenuous… the hotel is smack in the middle of Bethnal Green. Shoreditch is over a mile away. Staff were lovely and helpful and the breakfast was nice. It was a cheap room but I can understand why now. The area does not feel safe at night but it’s probably fine as long as you’re careful.
2024년 1월에 3박 숙박함
답변 제공: Delroy 님, 2024년 2월 11일
Hi Robert,Thanks for sharing your thoughts. We're glad you found the room clean and comfy, though we understand it was a bit snug. We appreciate your kind words about our staff and breakfast. If you ever have more feedback or concerns, feel free to let us know. Best regards, Delroy Daley Front of house supervisor

10/10 - 훌륭해요

VALERIA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Camera ben organizzata anche se piccola. Letto e piumone comodi. Bella doccia. Confortevole. Colazione molto buona sia dolce (croissant, pain au chocolat, muffins...) che salata (bacon, uova, fagioli...). Tutto molto moderno. Check-in veloce. Molto pulito. Fermata metro e bus per Stansted a 50 metri.
2024년 1월에 3박 숙박함
답변 제공: Delroy 님, 2024년 2월 11일
Hi Valeria,Thanks for your positive feedback! We're thrilled to hear you enjoyed your stay and found everything comfortable. It's great that you liked the breakfast variety and found our place modern and clean. We hope to welcome you back soon!Best regards,Delroy Daley Front of house supervisor

6/10 - 괜찮아요

chloe

별로예요: 청결 상태
Correct mais sans plus
Hôtel convenable. Néanmoins attention, les chambres "standard" n'ont pas de fenêtres... du tout. Et sur le site d'Hotels.com ce n'est pas indiqué de façon évidente. Etant donné mon étonnement ils ont bien voulu nous donner une autre chambre avec fenêtre (je suis claustrophobe) mais... la salle de bain était sale. Nous avons donc changé une troisième fois. Le personnel était agréable sans être exceptionnel, juste ne face du métro bethnal green ce qui est appréciable.
2024년 1월에 3박 숙박함
답변 제공: Delroy 님, 2024년 2월 11일
Hi Chloe,Thanks for sharing your experience. Sorry to hear about the room issues, but we're glad we could find a suitable one for you. We'll address the cleanliness concern. We appreciate your feedback and hope you enjoyed the convenience of our location.Best regards,Delroy Daley Front of house supervisor

8/10 - 좋아요

Gillian

2024년 1월에 1박 숙박함
답변 제공: Delroy 님, 2024년 2월 11일
Dear Gillian,Thank you for your candid review.Kind regards,Delroy Daley Front of house supervisor

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel as always
2024년 1월에 1박 숙박함
답변 제공: Delroy 님, 2024년 2월 11일
Dear Peter,Thank you! You are always welcome back, hopefully we can make it an even memorable experience.best regards,Delroy Daley Front of house supervisor

8/10 - 좋아요

Kavitha

좋아요: 편의 시설/서비스
Wish I could check in earlier and the room I stayed does not have windows ( natural light coming in )
2024년 1월에 6박 숙박함
답변 제공: Delroy 님, 2024년 2월 11일
Hi Kavitha,Thanks for letting us know. We'll consider your feedback about earlier check-ins, and we appreciate your thoughts on the room.Best regards,Delroy Daley Front of house supervisor