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더 코브 호텔, 롱비치 여행 후기

3 out of 5
더 코브 호텔, 롱비치
200 E Willow Street, Long Beach, CA

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 660개" "
평점 8 - 좋아요. 1002개 이용 후기 중 220개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 60개" "
평점 4 - 별로예요. 1002개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 37개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Juana 님, Lancaster

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Im just say i have loved and enjoyed every stay
2024년 4월에 2박 숙박함
답변 제공: Deone 님, 2024년 5월 1일
Dear Juana, thank you for choosing The Cove Hotel and taking the time to share this Excellent rating and kind words... we loved having you as well!

10/10 - 훌륭해요

Isam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Deone 님, 2024년 5월 1일
Dear Isam, thank you for choosing The Cove Hotel and taking the time to share this Excellent rating.We look forward to welcoming you back again soon!

10/10 - 훌륭해요

Marciana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love staying here always clean
2024년 4월에 1박 숙박함
답변 제공: Deone 님, 2024년 4월 29일
Dear Marciana, thank you for choosing The Cove Hotel and taking the time to share this Excellent review and kind words! We strive to make your future visits Excellent as well.

10/10 - 훌륭해요

John

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Deone 님, 2024년 4월 26일
Dear John, thank you for choosing The Cove Hotel and taking the time to share this Excellent rating!We look forward to welcoming you back on your upcoming visits to our area.

10/10 - 훌륭해요

Sukhbir 님, Fresno

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly Staff. Nice snd clean.
2024년 4월에 2박 숙박함
답변 제공: Deone 님, 2024년 4월 22일
Dear Sukhbir, thank you for choosing The Cove Hotel and taking the time to share Excellent rating and kind words. Please stay with us next time you find yourself in our area.Warm regards,

10/10 - 훌륭해요

Jeffrey

가족 여행
좋아요: 숙박 시설 상태 및 시설
This place is a hidden gem. The precheckin option made arriving painless and we were in the room within minutes. The shower in the room was amazing and the property was overall clean. Only drawback is the area is a little ghetto but not the hotel’s fault. Very happy with our stay
2024년 4월에 1박 숙박함
답변 제공: Deone 님, 2024년 4월 22일
Dear Jeffrey, thank you for choosing The Cove Hotel and taking the time to share this Excellent rating and kind words. We hope to welcome you back agian soon.Warm regards,

8/10 - 좋아요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The motel is very unique. Pool area was cool. unfortunately we visited Palm Springs on a rare cold couple days . A short drive to town and easy to get around because you are right on the main road through Palm Springs.
2024년 4월에 1박 숙박함
답변 제공: Deone 님, 2024년 4월 22일
Dear Daniel, we are located in Long Beach, CA. If you would be so kind to remove your rating about a hotel in Palm Springs we would appreciate it!Safe travels,

10/10 - 훌륭해요

Mandel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice
2024년 4월에 1박 숙박함
답변 제공: Deone 님, 2024년 4월 18일
Dear Mandel, thank you for choosing The Cove Hotel and taking the time to share this Excellent rating and kind words! Welcome back anytime :)

10/10 - 훌륭해요

scott

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was excellent and had good attitude. Room was modern and clean. Upper floor balcony was nice.
2024년 4월에 2박 숙박함
답변 제공: Deone 님, 2024년 4월 16일
Dear Scott, thank you for choosing The Cove hotel and taking the time to share this Excellent rating and kind words. Thank you for commenting our committed team!Warm regards

10/10 - 훌륭해요

Juana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My fav hotel
2024년 4월에 2박 숙박함
답변 제공: Deone 님, 2024년 4월 16일
Dear Juana, thank you for choosing The Cove hotel and taking the time to share this Excellent rating and kind words from our fav guest!Warm regards

10/10 - 훌륭해요

Becky

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love all the colors and simple pleasures to make my stay more comfortable. There is an outdoor fire pit and some fun enlarged games for all to enjoy. The parking is easy and the entrance gates are only accessible with a room key.
2024년 3월에 1박 숙박함
답변 제공: Deone 님, 2024년 4월 16일
Dear Becky, thank you for choosing The Cove hotel and taking the time to share this Excellent rating and kind words. Come back soon!Warm regards

10/10 - 훌륭해요

Shannon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was a nice surprise, I was a little hesitant but was pleasantly surprised. Room was clean, property was cute. Centrally located to fast food and shopping.
2024년 4월에 1박 숙박함
답변 제공: Deone 님, 2024년 4월 16일
Dear Shannon, thank you for choosing The Cove hotel and taking the time to share this Excellent rating and kind words. I hope no reason for hesitation for your future visits to our area :)Warm regards

10/10 - 훌륭해요

Roger

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Second stay at the Cove. Great hotel and hidden gym . large rooms. Friendly staff and love the location . Close to freeway and shopping .
2024년 3월에 2박 숙박함
답변 제공: Deone 님, 2024년 4월 12일
Dear Roger, thank you for choosing The Cove Hotel and taking the time to share this Excellent rating and kind words! We intend for the third visit will also be Excellent.

10/10 - 훌륭해요

Kevin

2024년 4월에 1박 숙박함
답변 제공: Deone 님, 2024년 4월 10일
Dear Kevin, thank you for choosing The Cove Hotel and taking the time to share this Excellent rating! We look forward to welcoming you back for your future visits to our area.

10/10 - 훌륭해요

Robert and Robin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Small property , friendly staff. Contact before and durning stay was excellent.
2024년 4월에 1박 숙박함
답변 제공: Deone 님, 2024년 4월 10일
Dear R&R, thank you for choosing The Cove Hotel and taking the time to share this Excellent rating! We look forward to welcoming you back for your future visits to our area.

10/10 - 훌륭해요

Rob

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to everything i need. Walking distance. Will be staying here again
2024년 4월에 1박 숙박함
답변 제공: Deone 님, 2024년 4월 10일
Dear Rob, thank you for choosing The Cove Hotel and taking the time to share this Excellent rating! We look forward to welcoming you back for your future visits to our area.

4/10 - 별로예요

Larry

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Did not like paying for parking.
2024년 3월에 7박 숙박함
답변 제공: Deone 님, 2024년 4월 10일
Dear Larry, thank you for choosing The Cove Hotel and taking the time to share this feedback. I agree paying for parking, or anything for that matter, is not pleasant. I think Vegas was the last city to offer free parking, but not anymore!We look forward to welcoming you back for your future visits to our area.

10/10 - 훌륭해요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Next time I would request a room on the 2nd floor. Very noisy by the bar area which was close to our room
2024년 3월에 2박 숙박함
답변 제공: Deone 님, 2024년 4월 10일
Dear Karen, thank you for choosing The Cove Hotel and taking the time to share this Excellent rating! We will happily provide a more preferable room location for your future visits.

10/10 - 훌륭해요

Marciana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved staying here
2024년 3월에 1박 숙박함
답변 제공: Ester 님, 2024년 4월 2일
Thank you Marciana for your review! We really appreciate you!

10/10 - 훌륭해요

Margaret

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great experience easy check in and out front desk associate was really nice oh lets not forget the bartender he was amazing we didnt know the had a bar till we checked in an it just open up we will definitely be visiting again rooms very nice and clean .
2024년 3월에 1박 숙박함
답변 제공: Deone 님, 2024년 4월 1일
Dear Margaret, thank you for choosing The Cove Hotel for your recent visit to our area and taking the time to share this Excellent rating and kind words.We hope to welcome you back again soon!Deone

10/10 - 훌륭해요

Carlainya 님, Newcastle

2024년 3월에 2박 숙박함
답변 제공: Deone 님, 2024년 4월 22일
Dear Carlainya, thank you for choosing The Cove Hotel and taking the time to share Excellent rating! We hope to welcome you back again soon.Warm regards,

10/10 - 훌륭해요

Marciana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super friendly staff
2024년 3월에 1박 숙박함
답변 제공: ester 님, 2024년 4월 2일
Thank you for your review ! We appreciate you !

10/10 - 훌륭해요

Bob

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Better than the big name hotels. The Cove Hotel, Long Beach, feels like an oasis. Modern, well-appointed, clean and staffed with some of the best people you'll find when you're away from home.
2024년 3월에 2박 숙박함
답변 제공: Deone 님, 2024년 3월 29일
Dear Bob, thank you for choosing The Cove Hotel and taking the time to share this Excellent rating and kind words! We hope to welcome you back again soon!

6/10 - 괜찮아요

Ramona

단체 여행
I liked the room a lot. The bed was very comfortable. The shower was awesome. I didn’t like that Saturday night loud music and talking from another room and outside. Fortunately I had earplugs and my friend was so tired that she conked out and slept like a rock.
2024년 3월에 2박 숙박함
답변 제공: Deone 님, 2024년 3월 28일
Dear Ramona, thank you for choosing The Cove Hotel and taking the time to share your experience. We are disappointed to learn your stay was disturbed by neighbors... we do not allow music after 9p for this reason. By dialing "0" we can shut it down.

6/10 - 괜찮아요

Katherine

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Room had overwhelming smell. No overhead lights in room. Floor lamp only worked on wall switch near entry door.
2024년 3월에 3박 숙박함
답변 제공: Deone 님, 2024년 3월 26일
Dear Katherine, thank you for taking the time to share this feedback. I just went to your room #226 and just like all the rooms there is three recessed ceiling mounted lights, two nightstand reading lights, wand style desk lamp, and a floor lamp that is controlled both by a wall and a floor switch on the cord.Beautiful and well lit room.

10/10 - 훌륭해요

henry

2024년 3월에 2박 숙박함
답변 제공: Deone 님, 2024년 3월 28일
Dear Henry, thank you for choosing The Cove Hotel and taking the time to share this Excellent rating!We hope to welcome you back again soon!

6/10 - 괜찮아요

Mikayla

단체 여행
Overall, I’d rate our stay here - average. The room was clean but the smell of cleaning chemicals was overwhelming, nauseating even. The walls are paper thin, and you can hear your neighbor’s conversations clear as day. The area surrounding the hotel was a little scary. I was afraid to leave our car in the parking lot overnight. I would not stay here again.
2024년 3월에 1박 숙박함
답변 제공: Deone 님, 2024년 3월 26일
Dear Mikayla, thank you for choosing The Cove Hotel and taking the time to share this feedback. We are sorry to have disappointed you in multiple areas.Warm wishes,

10/10 - 훌륭해요

Cinda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Immaculate grounds and room. Attentive and professional staff. Reasonable price for location. Highly recommend. Would definitely stay there again.
2024년 3월에 4박 숙박함
답변 제공: Deone 님, 2024년 3월 26일
Dear Cinda, thank you for choosing The Cove Hotel and taking the time to share this Excellent rating and kind words!We hope to welcome you back soon.

4/10 - 별로예요

laurie 님, lynn

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I booked my stay through expedia. It CLEARLY redirects you to the cove website to choose a room and rate. Upon arrival we noticed we were placed in the wrong room, a cheap room and not what we booked!Upon bringing it to the attention of the front desk we were met with attitude and told "well next time use your head and book directly with the cove. Zero customer service. Also the amount of mold in the bathroom was just mind blowing.
2024년 3월에 3박 숙박함
답변 제공: Deone 님, 2024년 3월 26일
Dear Laurie, I wish Expedia redirects guests to our web-site, but not the case. I would caution you on what you CAP and "quote" as both are incorrect.We wish you better luck in your future travels.

10/10 - 훌륭해요

Lindsey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything at the hotel was very nice. The area itself is pretty sketchy but the parking lot, etc was secure and I didn’t feel unsafe.
2024년 3월에 1박 숙박함
답변 제공: Deone 님, 2024년 3월 23일
Dear Lindsey, thank you for choosing The Cove Hotel and taking the time to share this Excellent rating and kind words! We hope to welcome you back again soon.

6/10 - 괜찮아요

Orfa

출장 여행, 가족 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
Not good
2024년 2월에 2박 숙박함
답변 제공: Deone 님, 2024년 3월 26일
Dear Orfa, I remember checking you in very early and sending you to Bueno's for lunch and thought you were both as happy as could be!I sure wish to know how things got off track...

10/10 - 훌륭해요

Christine

2024년 3월에 1박 숙박함
답변 제공: Deone 님, 2024년 4월 10일
Dear Christine, thank you for choosing The Cove Hotel and taking the time to share this Excellent rating! We look forward to welcoming you back for your future visits to our area.

10/10 - 훌륭해요

christopher 님, Adair

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Deone 님, 2024년 3월 22일
Dear Christopher, thank you for choosing The Cove Hotel and taking the time to share this Excellent rating! We hope to welcome you back againsoon.

10/10 - 훌륭해요

Edgar

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location great customer service
2024년 3월에 1박 숙박함
답변 제공: Deone 님, 2024년 3월 21일
Dear Edgar, thank you for choosing The Cove Hotel and taking the time to share this Excellent rating and kind words! We hope to welcome you back again soon.

10/10 - 훌륭해요

Jacqueline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, clean just not the nicest area to be in
2024년 3월에 2박 숙박함
답변 제공: Deone 님, 2024년 3월 12일
Dear Jacqueline, thank you for choosing The Cove Hotel and taking the time so share this Excellent rating and kind words! Warm regards,

10/10 - 훌륭해요

Darrin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Deone 님, 2024년 3월 9일
Dear Darrin, thank you for choosing The Cove Hotel and taking the time to share this Excellent rating! We hope to welcome you back again soon.

10/10 - 훌륭해요

Carlainya 님, Newcastle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great while my mom was in the hospital nearby.
2024년 3월에 2박 숙박함
답변 제공: ec 님, 2024년 3월 7일
Thank you so much for your review, it means the world to us.

10/10 - 훌륭해요

Larry 님, Eolia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hidden Jem. Do not judge a book by its cover. This is an amazing place. The staff, amenities, property and service are amazing. This isnour first time in SoCal. Any future visits requireing a stay will definitely be here at The Cove.
2024년 3월에 1박 숙박함
답변 제공: Deone 님, 2024년 3월 4일
Dear Larry, thank you for choosing The Cove Hotel for your first visit to SoCal! We appreciate having you as our guest and seeing this Excellent rating. We look forward to welcoming you back.

4/10 - 별로예요

Ashley

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Staff is very friendly. Pictures never show the outside of the property. Inside is very clean and nice. The outside is completely different. Not a safe area. A bum aggressively knocked on my window while I was parking. I will say, I called and a staff member came out to escort me in. Not safe if you need to return to the hotel in the evening. Could not believe the outside of the hotel was so terrible. Very disappointed and I was stuck with a 2 night stay.
2024년 2월에 2박 숙박함
답변 제공: Deone 님, 2024년 3월 1일
Dear Ashley, thank you for choosing The Cove Hotel and taking the time to share this feedback. I have reviewed all of our photos and find we have showcased the exterior of the hotel significantly as in 2023 we did much mural work, full paint, woodwork, tilework.Homless is a problem... in California!

10/10 - 훌륭해요

Kendra 님, Soldotna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함
답변 제공: Deone 님, 2024년 3월 1일
Dear Kendra, thank you for choosing The Cove Hotel for your recent visit to our area and taking the time to share this Excellent rating!We hope to welcome you back soon.

6/10 - 괜찮아요

Anton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was no gym at the property but the description said it was
2024년 2월에 3박 숙박함
답변 제공: Deone 님, 2024년 2월 26일
Anton, please show me where you see we have a gym and qualify for a free night... we have never had a gym and would make no sense to claim to have one.

8/10 - 좋아요

Asiyah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Local store in the area where very dirty outside.
2024년 2월에 2박 숙박함
답변 제공: Deone 님, 2024년 2월 26일
Dear Asiyah, thank you for this feedback... we will let our neighbors know to clean up the outside appearances... please let us know next time if improvement has been made.

10/10 - 훌륭해요

Teresa

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
beautiful hotel and a friendly staff
2024년 2월에 1박 숙박함
답변 제공: Deone 님, 2024년 2월 26일
Dear Teresa, thank you for choosing The Cove Hotel and taking the time to share this Excellent rating and kind words! We hope to welcome you back for your future visits to our area.

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property itself is great but the surrounding stores in the area have products locked away and also you have to pay for bags to put groceries and stuff in which we were not used to but understand the trying to be more environmentally friendly.
2024년 2월에 1박 숙박함
답변 제공: Deone 님, 2024년 2월 26일
Dear Teresa, thank you for choosing The Cove Hotel and taking the time to share this Excellent rating and observations or our neighboring stores! We hope to welcome you back for your future visits to our area.

10/10 - 훌륭해요

david

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was a nice clean place with friendly people!
2024년 2월에 2박 숙박함
답변 제공: Deone 님, 2024년 2월 23일
Dear David, thank you for choosing The Cove Hotel and taking the time to share this Excellent rating and kind words! We look forward to welcoming you back many times to come!

10/10 - 훌륭해요

Ruby

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was amazing and always took the extra step to make our experience a pleasant and enjoyable one. Queen suite was extremely spacious and a bathroom beyond expectations. Unfortunately homeless situation was an issue around Long Beach area. My female friends and I still felt safe walking the streets during the day around the hotel.
2024년 2월에 3박 숙박함
답변 제공: Deone 님, 2024년 2월 22일
Dear Ruby, thank you for choosing The Cove Hotel and taking the time to share this Excellent rating and kind words!We appreciate you as our guest!

10/10 - 훌륭해요

Michel 님, Montreal

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
N/A
2024년 2월에 5박 숙박함
답변 제공: Deone 님, 2024년 2월 22일
Dear Michel, thank you for choosing The Cove Hotel and taking the time to share this Excellent rating!We appreciate you as our guest!

10/10 - 훌륭해요

Jeff

2024년 2월에 1박 숙박함
답변 제공: Deone 님, 2024년 3월 21일
Dear Jeff, thank you for choosing The Cove Hotel and taking the time to share this Excellent rating! We hope to welcome you back again soon.

10/10 - 훌륭해요

DALLAS

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel was great however the pool is not heated.
2024년 2월에 2박 숙박함
답변 제공: Deone 님, 2024년 2월 22일
Dear Dallas, thank you for choosing The Cove Hotel and taking the time to share this Excellent rating!Our pool is set to 80deg year around, but I just checked and you are correct... heater was in an error status.Sorry you had to bring this to our attention... will be 80deg next time!We appreciate you as our guest!

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Deone 님, 2024년 2월 23일
Dear Lisa, thank you for choosing The Cove Hotel and taking the time to share this Excellent rating! We look forward to welcoming you back many times to come!