Dear YS,Thank you so much for taking the time to rate your recent stay with us! We are thrilled to hear that you had a wonderful experience during your time at our hotel. Your perfect score means a lot to us, and we're delighted that we could meet your expectations.We hope to have the pleasure of welcoming you back soon for another fantastic stay.Warm regards,Miriam LopezHotel Manager

Dear ByoungjaeThank you for taking the time to share your feedback about your recent stay with us. We're disappointed to see that your experience didn't meet your expectations, and we apologize for any shortcomings that may have occurred.Your satisfaction is our top priority, and we value all feedback as it helps us to continually improve our services and offerings. If there are specific areas where we fell short or if there's anything we can do to address your concerns, please don't hesitate to reach out to us directly.Warm Regards, Miriam LopezHotel Manager

Dear Hyuk,Thank you for taking the time to share your feedback about your recent stay at the Holiday Inn La Mirada. We appreciate your insights, and while we strive to deliver a perfect experience for every guest, we understand that sometimes we may fall short.We would be grateful if you could share any details about your stay that you feel could be improved. Your honest feedback is invaluable to us as we continuously work to enhance our offerings and services.By understanding your perspective, we can better ensure future guests have the most positive experience possible.Thank you again for your valuable input. We hope these isolated issues do not deter you from choosing IHG and Holiday Inn Hotels in the future.Sincerely,Victor Caceres

Dear SANGBONG,Thank you for taking the time to provide feedback about your recent stay at our Hotel. We apologize for the inconvenience you experienced regarding the breakfast coupon.Ensuring that our guests receive all the amenities they have reserved, including breakfast, is a priority for us. We regret any frustration or inconvenience caused by the oversight with your breakfast coupon. Your feedback is valuable to us, and we will use it to review and improve our procedures to prevent similar situations in the future.Thank you for bringing this matter to our attention. If you have any further concerns or if there is anything else we can assist you with, please feel free to contact us directly.Sincerely,Victor Caceres

안녕하세요,가장 최근의 숙박에 저희 호텔을 선택해 주셔서 대단히 감사합니다. 호텔 이용에 대한 고객님의 소중한 의견에 감사드리며, 소음과 관련하여 언급된 문제에 대해 진심으로 사과드립니다.해결을 위해 귀하의 의견을 운영 팀과 공유하도록 하겠습니다. 그럼에도 불구하고 저희의 진심어린 사과를 받아주시고 향후 여행에서 계속해서 IHG 및 Holiday Inn 호텔을 선택해 주시기 바랍니다.감사합니다,Victor CaceresHotel Manager

Hello SangKyung,Thank you very much for choosing our hotel for your most recent stay. We are very sorry to know we did not meet your expectations during your last visit.Please accept our sincere apologies for any inconvenience you might have experienced, and we hope you continue to choose IHG and Holiday Inn for your future travels.Sincerely,Victor CaceresHotel Manager

Hello Pyung Kyun,Thank you very much for choosing the Holiday Inn La Mirada. We appreciate the high rating, and we hope we can make your experience a 10 out of 10 the next time you visit us.

Hello Sanghun, Thank you for choosing the Holiday Inn Hotel in La Mirada. We are pleased to know you enjoyed your stay in our hotel during your last visit to the city. We work very diligently to provide all of our guests with the best experience and become their home away from home. We thank you once again for taking the time to provide us with your valuable feedback, and we hope to have the privilege to serve you again in the near future.

Hello Tae, Thank you for choosing the Holiday Inn Hotel in La Mirada. We are pleased to know you enjoyed your stay in our hotel during your last visit to the city. We work very diligently to provide all of our guests with the best experience and become their home away from home. We thank you once again for taking the time to provide us with your valuable feedback, and we hope to have the privilege to serve you again in the near future.

Hello Hyun Wook, Thank you very much for choosing the Holiday Inn La Mirada. We are very happy to know your experience at the hotel was enjoyable and relaxing. We sincerely appreciate your time and the high ranking, and we hope to welcome you again soon.

안녕하십니까, 최근 방문에 저희 호텔을 선택해 주셔서 대단히 감사합니다. 객실에서 악취가 나는 점 대단히 죄송합니다. 이 피드백을 팀과 공유하고 문제를 해결하기 위해 적절한 조치를 취하도록 하겠습니다. 다시 한 번 진심으로 사과드립니다. 이 사건이 앞으로 IHG와 Holiday Inn을 선택하는 데 방해가 되지 않기를 바랍니다.

Hello Jude, Thank you for choosing the Holiday Inn La Mirada. We are very happy to know your experience at the hotel was enjoyable and relaxing. We appreciate your visit, and we sincerely hope to serve you better the next time you visit us. Sincerely, Holiday Inn La Mirada

Hello WOOKJAE, Thank you very much for choosing the Holiday Inn La Mirada. We are very happy to know your experience at the hotel was enjoyable and relaxing. We appreciate the perfect rating, and we hope to welcome you back in the near future.

Dear Michael,Thank you for choosing the Holiday Inn La Mirada for your recent stay and for taking the time to share your feedback.We are always striving for excellence and your feedback is crucial for us to improve our services. We would love to hear more about your stay and how we can make it an even better experience for you in the future.Thank you once again for your valuable feedback. We look forward to welcoming you back and providing you with an improved stay in the future.Best Regards,Victor CaceresHotel Manager

Dear Anthony,Thank you for choosing the Holiday Inn La Mirada and for taking the time to share your valuable rating and feedback. We are delighted to know that you found our hotel to be clean and safe.We take great pride in maintaining the highest standards of cleanliness and safety for all our guests, and it is encouraging to hear that these efforts have positively impacted your stay.We hope to have the honor of welcoming you back soon for another serene and secure visit.Warm regards,Victor CaceresHotel Manager

Dear Cary,Thank you for choosing the Holiday Inn La Mirada for your recent visit and for rating us "4 out of 5". We are pleased to know that your stay was satisfactory.We are committed to providing our guests with the highest quality of service and a comfortable environment. It is gratifying to see that our efforts have resonated with you.We look forward to the opportunity to serve you again and aim to make your next stay even more enjoyable.Warm regards,Victor CaceresHotel Manager

Dear Cristina,Thank you for taking the time to provide us with your valuable feedback. We are pleased to hear that you found our room comfortable and clean.However, we are deeply sorry to hear about your experience with the shower/tub. We understand how important cleanliness is, especially in areas such as the bathroom. Please accept our sincerest apologies for any inconvenience this may have caused you.We want to assure you that we take your feedback very seriously. We have immediately addressed the issue with our housekeeping team to ensure this does not happen in the future. Our goal is to provide our guests with an immaculate and comfortable environment during their stay.We hope that this isolated issue does not deter you from choosing IHG and Holiday Inn Hotels in the future. Your satisfaction is our top priority, and we are committed to improving our services based on the feedback we receive from valued guests like you.Thank you once again for bringing this to our attention.Best Regards,Victor Caceres

Dear Yiyi,Thank you for taking the time to rate us. We're sorry to hear that your experience did not meet your expectations. We value your feedback and will use it to improve our services. We apologize for any inconvenience caused, and we hope you continue to choose IHG and Holiday Inn Hotels for your future travels. Sincerely,Victor Caceres

Dear Ismael,Thank you for choosing the Holiday Inn La Mirada, and for your perfect rating! We're thrilled to know that you had a great experience with us. Your support is greatly appreciated and we look forward to serving you again.Best Regards,Victor CaceresHotel Manager

Dear Leticia,We're overjoyed to receive your perfect rating! It's wonderful to know that we were able to provide you with a five-star experience at the Holiday Inn La Mirada. Your support means a lot to us and we can't wait to have the opportunity to serve you again. Thank you for choosing us.Best Regards,Victor CaceresHotel Manager

Dear Efrain,Thank you for choosing to stay at the Holiday Inn La Mirada and for taking the time to provide your feedback. We appreciate your high rating.We value your patronage and hope to continue exceeding your expectations during your future visits. If there’s anything specific you’d like us to improve, please feel free to reach out.Warm regards,Victor Caceres

Dear Alaina,Thank you for choosing the Holiday Inn La Mirada for your recent stay. We appreciate your positive feedback and are thrilled to hear that you had a great experience. Our team works hard to ensure every guest feels comfortable and welcome.If you have any further requests or need assistance in the future, please don’t hesitate to reach out. We look forward to welcoming you again!Warm regards,Victor Caceres

Dear Destiny,Thank you for choosing our hotel for your recent stay and for sharing your feedback. We appreciate the high rating for your stay.We apologize for any inconvenience you experienced with the elevators during your visit. Our team takes guest feedback seriously, and we will address this issue promptly to improve the overall experience for our guests.Your comfort and satisfaction are important to us, and we hope that this isolated issue does not deter you from choosing IHG and Holiday Inn Hotels for your future travels. We remain committed to providing excellent service and look forward to hosting you again.Warm regards,Victor Caceres

Dear Jesus,Thank you for your wonderful review and for giving us a perfect rating of "5 out of 5". We are delighted to hear that you found our service to be very good.At Holiday Inn La Mirada, we strive to provide our guests with exceptional service, and your feedback is a valuable affirmation of our efforts. Your kind words will be shared with our team, who I am certain will be encouraged by your remarks.We look forward to having the opportunity to serve you again in the future. Please do not hesitate to reach out to us if there is anything more you would like to share about your stay.Best Regards,Victor CaceresHotel Manager

Dear Marcia,Thank you for your recent stay here at the Holiday Inn La Mirada, and for taking the time to provide us with an almost perfect rating. We are pleased to know that you had a positive experience.We continually strive to provide our guests with high-quality service and a comfortable stay. Your rating affirms the hard work we put in every day, and for that, we are grateful.Once again, thank you for choosing to stay with us. We hope to have the opportunity to serve you again in the future.Best Regards,Victor CaceresHotel Manager

Dear Benjamin,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent stay. It is disheartening to learn that the room you reserved was not provided as promised.Our team takes this matter seriously, and we are committed to addressing it promptly. We appreciate your patience and understanding. Rest assured that we will investigate the issue thoroughly to prevent similar occurrences in the future.We value your feedback, and we hope you will consider giving us another opportunity to provide you with a better experience. If there is anything else we can assist you with, please do not hesitate to reach out.Warm regards,Victor Caceres

Dear Omar,Thank you very much for your kind words! We’re delighted to hear that you had a great experience. Your feedback is greatly appreciated, and we look forward to welcoming you back to our hotel soon.Best regards,Victor Caceres

Dear Tasi,Thank you for taking the time to share your feedback. We deeply regret to hear about the disturbance you and your children experienced during your stay due to the noise from other guests.We understand that peace and quiet are crucial for a comfortable stay, especially when traveling with children. We sincerely apologize for any inconvenience this may have caused.Please know that we take your feedback seriously and will address this issue with our team to ensure such incidents do not occur in the future. We are committed to providing a comfortable and enjoyable stay for all our guests.We hope this isolated issue does not deter you from choosing IHG and Holiday Inn Hotels for your future travels.Sincerely,Victor Caceres

Estimado Kyu,Gracias por tomarse el tiempo para completar nuestra encuesta de huéspedes. Valoramos mucho sus comentarios.Hemos tomado nota de su comentario sobre la asignación de una habitación doble con dos camas para una sola persona. Apreciamos su observación y nos disculpamos si esto no cumplió con sus expectativas.En el futuro, haremos todo lo posible para adaptar nuestras asignaciones de habitaciones a las necesidades individuales de nuestros huéspedes. Si tiene alguna preferencia específica en su próxima estancia, no dude en informarnos y haremos todo lo posible para acomodarlo.Una vez más, gracias por su valiosa información. Esperamos darle la bienvenida de nuevo en nuestro hotel.Atentamente,Victor Caceres

Dear Rodney,Thank you for your glowing review! We're delighted to hear that you had a great stay with us.Ensuring our guests have a wonderful experience is always our top priority, and we're thrilled to know that we succeeded in providing you with a memorable stay.Should your travels bring you back to the area we would love to welcome you again for another fantastic stay!Warm regards,Miriam LopezHotel Manager

Dear Julianne,Thank you for taking the time to provide us with your valuable feedback. We’re glad to hear that your overall experience was satisfactory, and we appreciate your suggestion regarding the extension of our dining hours.We understand the importance of having dining options available, especially for families returning from a day at the amusement parks. Your input is crucial to us, and we will certainly consider how we can adjust our dining hours to better accommodate the needs of our guests.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back and deliver an even more enjoyable experience.Best regards,Victor Caceres

Dear Marco,We are delighted to hear that you had a pleasant stay with us at Holiday Inn La Mirada. Your feedback regarding our excellent customer service and the cleanliness and quietness of our hotel is greatly appreciated.Thank you for choosing Holiday Inn La Mirada for your stay, and we hope to have the pleasure of serving you again in the future.Warmest regards,Victor Caceres Hotel Manager

Estimada Liliana,Gracias por compartir sus comentarios con nosotros. Lamentamos que su experiencia no haya cumplido con las expectativas que tenía del hotel. Tomamos muy en serio sus observaciones respecto a los cargos adicionales y la confusión sobre el desayuno incluido.Entendemos que la comodidad de nuestros huéspedes es primordial, y sentimos mucho que la temperatura de su habitación no fuera la adecuada, afectando su descanso. Aseguraremos de revisar nuestro sistema de calefacción para prevenir que situaciones como esta se repitan.Valoramos mucho su retroalimentación, ya que nos permite mejorar y ofrecer un servicio que cumpla con las expectativas de nuestros huéspedes.Esperamos tener la oportunidad de darle la bienvenida nuevamente y proporcionarle una experiencia más placentera y sin inconvenientes.Cordialmente,Victor Caceres

Dear Desiree,Thank you for your wonderful review and for choosing to stay with us! We're thrilled to hear that you found our hotel's location convenient and that you appreciated the cleanliness of our property.Providing a clean and comfortable environment for our guests is our top priority, and we're delighted that we met your expectations in this regard.We hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything else we can do to enhance your experience or if you have any further suggestions, please feel free to reach out to us.Warm regards,Miriam LopezHotel Manager

Dear Jacqueline,We are thrilled to receive your perfect score of "5 out of 5" on our recent guest survey. Your rating is a testament to our continuous efforts to deliver exceptional service.While we didn't receive specific feedback from you, we always welcome any insights or suggestions you may have. They are valuable to us as they guide our improvements. If you have any comments or suggestions, please feel free to share them with us at your convenience.Thank you once again for your high rating. We look forward to the opportunity to serve you again in the future.Best Regards,Victor Caceres

Dear Gricelda,Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointment you experienced during your recent stay.It's disheartening to hear that your room did not meet our usual standards of cleanliness and maintenance. Please rest assured that we take your concerns very seriously, and we will address them immediately with our housekeeping and maintenance teams to ensure that such issues are not repeated in the future.Your comfort and satisfaction are our top priorities, and we are committed to providing you with a clean and comfortable environment during your stay. We truly value your loyalty as a returning guest and hope this isolated incident does not deter you from choosing IHG hotels for your future stays.Warm regards,Miriam LopezHotel Manage

Dear Oliver,Thank you for taking the time to leave us a rating. We appreciate your feedback, although we would have loved to hear more about your stay to better understand how we can improve and provide a five-star experience.If there are any areas where you feel we fell short or if you have any suggestions for us, please feel free to share them. Your input is invaluable to us as we strive to continually enhance our guests' experiences.We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Warm regards,Miriam LopezHotel Manager

Dear Jiahua,I want to personally extend my sincerest apologies for the unfortunate incident you experienced during your recent stay with us. It is deeply concerning to hear that your belongings were mistakenly discarded by our housekeeping team while you were out for breakfast.Please rest assured that this is not reflective of our usual standards of service, and I completely understand the frustration and inconvenience this must have caused you. We take incidents like these very seriously and will investigate the matter thoroughly to prevent similar occurrences in the future.Once again, I apologize for the inconvenience and disappointment you experienced. We truly value your feedback and hope this isolated incident does not deter you from choosing IHG and Holiday Inn's for your future stays.Warm regards,Miriam LopezHotel Manager

Dear Roberto,We are delighted to see that you’ve rated your experience at Holiday Inn La Mirada as “5 out of 5.” Your top rating is a clear indication of the high-quality experience we aim to provide for all our guests.Thank you for staying with us, and we hope to have the pleasure of welcoming you back in the near future.Best regards,Victor Caceres

Dear Anthony,Thank you for your positive feedback and for choosing to stay with us. We're thrilled to hear that you had a pleasant experience during your time at our hotel.Ensuring our guests have a comfortable and enjoyable stay is our top priority, and we're delighted that we could meet your expectations.We appreciate your support and hope to welcome you back for another wonderful stay in the future.Warm regards,Miriam LopezHotel Manager

Dear James,Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed your overall stay, despite the noise from the main air conditioner in your room.Your comfort is important to us, and we apologize for any inconvenience caused by the noise. We will investigate the issue with our maintenance team to ensure that it is addressed promptly. Your feedback helps us improve, and we appreciate you bringing this matter to our attention.We hope to have the opportunity to welcome you back for a more peaceful and enjoyable stay in the future.Warm regards,Miriam LopezHotel Manager

Dear Doris,Thank you for sharing your feedback with us! We're thrilled to hear that you enjoyed your stay and that you found our hot tub and pool area to be great amenities.We apologize for any inconvenience you experienced with the wifi during your stay. Your comfort and satisfaction are important to us, and we will address this issue with our team to ensure that improvements are made.We appreciate your valuable feedback, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future. Warm regards,Miriam LopezHotel Manager

Dear Trang,Thank you for taking the time to leave us a review, although we regret to see it was not as positive as we had hoped. Your feedback is essential for us to improve our services and guest experience.We understand that your rating of 2 out of 5 indicates some level of dissatisfaction, and we would greatly appreciate any specific feedback you could provide to help us understand how we can enhance our offerings. Your comfort and satisfaction are our top priorities, and we strive to address any issues or concerns our guests may have promptly.If there are any areas where we fell short during your stay or if you have any suggestions for improvement, please don't hesitate to reach out to us directly. Your input is invaluable to us, and we are committed to using it to ensure a better experience for all our guests.We hope this isolated incident does not deter you from choosing IHG hotels for your future stays.Warm regards,Miriam LopezHotel Manager

Dear Yader,Thank you for taking the time to share your feedback and for rating your experience a perfect 5 out of 5! We're thrilled to hear that you found our hotel very clean and secure.Maintaining a clean and secure environment for our guests is one of our top priorities, and we're delighted that you noticed and appreciated our efforts in this regard.Your satisfaction is incredibly important to us, and we're grateful for your positive feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Miriam LopezHotel Manager

Dear Paul,Thank you for taking the time to leave us a perfect rating! We're delighted to see that you had a wonderful experience during your stay with us.Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations. If there's anything specific you loved about your stay or if you have any feedback you'd like to share with us, please feel free to reach out.We hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,Miriam LopezHotel Manager

Dear Jacob,Thank you for your kind words and for taking the time to share your experience with us. We're thrilled to hear that your stays with us have been smooth and enjoyable.It's always a pleasure to welcome back returning guests like yourself, and we're delighted to hear that you plan to visit us again in the future. Your continued support means the world to us, and we can't wait to have you back for another wonderful stay.Warm regards,Miriam LopezHotel Manager

Dear Nicole,Thank you for taking the time to rate your experience with us. While we're glad to see that you had a positive stay overall, we also value detailed feedback to help us improve.If there are any specific areas where you feel we could have done better or any aspects of your stay that didn't meet your expectations, we would greatly appreciate hearing from you. Your input is invaluable to us as we strive to provide the best possible experience for our guests.Warm regards,Miriam LopezHotel Manager

Dear Yun,Thank you for taking the time to rate your experience with us and for your perfect score! We're thrilled to see that you had a wonderful stay.If you have any specific feedback or suggestions for us to further enhance our services, please feel free to reach out. Your input is invaluable to us as we strive to provide the best possible experience for our guests.We hope to have the pleasure of welcoming you back for another excellent stay in the future.Warm regards,Miriam LopezHotel Manager