Extremely frustrating experience. I paid for the room, yet when I got there, I was told that they oversold the hotel and were placing me in another hotel a quarter-mile away from the conference I was attending. The staff at the other hotel were kind and understanding, but this was just unacceptable. I chose that hotel because the conference was being held there, paid in advance, and after a four and a half hour drive from Las Vegas, have to go find the other hotel and walk back to the conference hotel. They should refund my hotel cost since they didn’t let me stay at the hotel I actually paid for. I normally am not one to leave negative reviews, but how do you boot someone who paid in advance? Is it because I booked through Expedia instead of the Bonvoy app?