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레지던스 인 바이 메리어트 로스앤젤레스 버뱅크 다운타운 여행 후기

3 out of 5
레지던스 인 바이 메리어트 로스앤젤레스 버뱅크 다운타운
321 Ikea Way, Burbank, CA

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 691개 이용 후기 중 415개" "
평점 8 - 좋아요. 691개 이용 후기 중 187개" "
평점 6 - 괜찮아요. 691개 이용 후기 중 49개" "
평점 4 - 별로예요. 691개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 691개 이용 후기 중 20개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

jangryul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 3박 숙박함
답변 제공: Kate 님, 2021년 12월 7일
Thank you for your feedback. We're glad you enjoyed your stay!

10/10 - 훌륭해요

hwan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 1박 숙박함

6/10 - 괜찮아요

hwan

좋아요: 청결 상태
not clean
2020년 8월에 1박 숙박함

8/10 - 좋아요

WOO SEUNG

좋아요: 직원 및 서비스
가격대비 효율을 생각한다면 생각해볼 수 있는 위치
위치적으로는 유니버셜 스튜디오에나 워너브라더스 스튜디오에서 근접한 위치 상대적으로 깨끗하고 조용한 주변 환경 하지만 건물의 상태가 오래되고 관리상태가 썩 좋아보이지는 못했음
2018년 6월에 2박 숙박함

10/10 - 훌륭해요

ROBERT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Lainney

2024년 4월에 4박 숙박함

8/10 - 좋아요

Newell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Marvie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is great, just one thing was one of the days that we were going for a swim, there was no towels on the rack. So my partner went downstairs to the lobby coz the phone by the pool area was broken. However, the towels never came, so my son went back upstairs wet and cold
2024년 4월에 3박 숙박함

4/10 - 별로예요

Rolando 님, Pittsburgh Ca

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is just ok but definitely won't be back and I do not recommend it to anyone The room has a strong smell of cigarettes. No housekeeping that all. Only two towels for bathing. There was no pressure in the shower Sidewalks dirty. could be heard when people were talking in the other rooms in both sides of the wall Breakfast was sucks. Dinning are and kitchen area very small some of the ceiling were broken Parking UNSAFE $300 per night ?? they should be much better for that price !!
2024년 4월에 2박 숙박함

8/10 - 좋아요

Miguel

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Pool was not heated and it was very cold.
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

Naveen

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service. Very nice property and safe location.
2024년 3월에 4박 숙박함

8/10 - 좋아요

Aashish

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

8/10 - 좋아요

Monica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall,the property was very nice, clean and accommodating. Our room was nice and clean but loud due to a ceiling vent that ran constantly and never turned off.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Ivonne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Me gustó mucho el lugar está bastante céntrico
2024년 3월에 2박 숙박함

8/10 - 좋아요

Tyson

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room was on the freeway side and the traffic was super noisy all night. Other than that everything at the hotel was perfect.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Cynthia

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Staff was not helpful at all.
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
After being at Embassy Suite for three days, it was like a breath of fresh air.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Mauricio

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Meuy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It would have been nice to have the parking fee included with our stay.. but overall experience was good .
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Paige

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff and breakfast was amazing each morning. We will def stay here again.
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Phillip 님, Stockton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ok
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
TL, DR great hotel for a great price.
I've seen a lot of people complain that they are remodeling and yes they are but they were also very upfront about it as well. Its pretty close to universal studios and worth the 10-20 minute drive. The one bedroom suite is pretty big and spacious and we didnt use the stove but the full size fridge was definitely a game changer AND there was an ice maker in the freezer as well. The staff is incredibly kind and accomodating. The breakfast was better than most places and if youre tight on money its perfect as you can take food to your room. They had coffee and teas both caffinated and decaf. We stayed in a room they said was noisy due to being next to the freeway but honestly it was really quiet and relaxing. Will definitely be staying again in the future. Also they have laundromat on site and the dryer is astounding. We got rained on pretty badly and it had our clothing dried pretty quickly. Since the rain was going on we didnt use the pool but it was open. Again amazing stay, amazing staff, and cozy room. Oh also there is limited parking under the hotel but unless it is raining its not a big deal as there is a couple of doors that lead into the hotel after you check in and have a room key. Cant wait to come back. :)
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Alba

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and very spacious rooms and nice
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Patrice

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice rooms
2024년 1월에 2박 숙박함

8/10 - 좋아요

Lance 님, Indianapolis

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is currently under renovation but it didn’t pose any significant inconveniences. Jorge at the front desk is an amazing first impression for this property. The rooms are clean and common areas were clean, beds comfortable, and the location is convenient. Just ask for a room away from the highway or the noise will be unbearable.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Aaron

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really nice place! The suites are superb. They’re undergoing construction but it’s no biggie.
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Georgina

2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Joseph

가족 여행
Property was very noisy. Hall ways to rooms dirty / not vacuumed. . Work on second floor started early morning. Pool area was non usable and in total disrepair. The property continues to advertise pool as available.
2023년 12월에 7박 숙박함

10/10 - 훌륭해요

Jermayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 8박 숙박함

2/10 - 너무 별로예요

Jennie

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Usually love Marriott hotels and the comfortable and clean hotels. This property was not that. This hotel had mold growing in my bathroom, carpet unclean and old in the hallways and an under repair unusable pool (which they did not disclose at the time of booking-picture showed beautiful pool). Would never stay here again. The only saving grace was the front desk people were amazing human beings and very friendly.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Rey 님, North Olmsted

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice hotel, it had everything we wanted and needed.
2023년 12월에 5박 숙박함

10/10 - 훌륭해요

satish

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Christopher

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Everything was going fine until the second day when we noticed some black stains on the bathroom wall. The wall covering was loose so I peeled back a corner and the wall was covered in black mold and small clouds of mold dust drifted to the floor. We were moved to another room where we found socks in the garbage disposal. These were both issues that could have, and should have, been discovered by hotel staff before we arrived. The fact that there was no offer to comp at least part of our stay for having put us in a room with mold infestation and the inconvenience of having to repack and move to another room says a lot. It's either a problem with the property policy, staff training or possibly both. Nice rooms, decent property in a good location, courteous and friendly staff, all ruined by some serious maintenance oversights. Oh, and the property is undergoing renovation which should probably be stated at the time of reservation. Let's hope they're doing some mold mitigation in the process.
2023년 12월에 1박 숙박함

8/10 - 좋아요

janice darlene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel. Excellent location and easy parking. Needs some updated information signs in the elevators. Signs directed us to the pool, yet the pool was empty. Wasn’t told by the desk clerk at check-in that the property doesn’t have ice machines. Looked all over, only to call down to the desk for assistance and was told ice was available at the desk only. A little frustrating. With that being said, this is still a great property and will definitely stay here again.
2023년 12월에 2박 숙박함

8/10 - 좋아요

Valerie A.

가족 여행
좋아요: 숙박 시설 상태 및 시설
Close to the city center.. lots of meal options. We just didn’t like the banging above our room during daytime.
2023년 12월에 3박 숙박함

6/10 - 괜찮아요

Thomas Reston

2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Angel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was very good with no issues .
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Tania

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Kitchenette fully stocked. Would definitely stay here again for longer stays as well.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Jillian

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was great, exceeded my expectations. The location was perfect. It would have been nice if there was a restaurant/bar in the hotel. It also would be nice if there were some breakfast items available past 9am.
2023년 11월에 3박 숙박함

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet and comfortable. However breakfast the first morning was terrible. I had an hour and a half before breakfast closed but they were out of decaf coffee, bread and eggs were cold. Had to go to a restaurant to have breakfast.
2023년 11월에 2박 숙박함

8/10 - 좋아요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Arthur

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not worth it
Very dirty. Very old. Not what I expected
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

tanya 님, Glendale

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Air conditioning in rooms are too noisy, but overall property is good

6/10 - 괜찮아요

William

Breakfast has deteriorated! Cereals obviously bought in bulk at Dollar Store. Hot offerings the same (scrambled eggs, tough sausages links/patties or prepackaged breakfast biscuits). Only the coffee was acceptable. Cleaning only every other day, though this seems to have become “industry standard”, is unacceptable considering the prices charged. In room advertised happy hour was nonexistent (do it or remove in room card)! All in all we will probably be looking elsewhere for lodging when traveling!
2023년 10월에 7박 숙박함

10/10 - 훌륭해요

Hiraldo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed with my wife, everything was excellent. Very quiet, quiet and everything nearby such as restaurants, bars, malls, etc. Approximately 15 minutes to get to Universal Studos. In general everything excellent
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Jose

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very Professionals stuff and very friendly we will definitely stay again and again
2023년 8월에 2박 숙박함

8/10 - 좋아요

Gwyneth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really close to Burbank airport. A few nice restaurants within walking distance. The staff were friendly and helpful.
2023년 9월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
I’ve stayed at this resort before and thoroughly enjoyed everything about it, so chose to stay here again this time. The lady at check in was very nice and helpful. We told her we would only need one housekeeping service on Thursday, as we were only there 4 nights. On Wednesday, while we were all in the room, housekeeping opened the door on us. We had the top lock on so it didn’t open all the way, and all we heard was someone sounding annoyed they couldn’t open the door. This obviously scared the heck out of us!! When I went to the door, I realized it was housekeeping. The lady (I didn’t get her name) immediately got angry and said “this room is supposed to be vacant, it’s obviously not vacant if you’re here.” And pointed to a piece of paper that I guess was supposed to prove her point? I said “I told the front desk we only needed service on Thursday.” When she realized her mistake I just got attitude and a half ass apology before she walked off. I ended up apologizing to her even though we did nothing wrong, and got no response back. It was just a wild experience. That was the only major issue we had with the stay. There were a couple other small things that they’ll hopefully take into consideration: The shower head was messed up in the smaller room and was spraying everywhere. The tv subtitles worked about 50% of the time and it has a volume limit. If you’re hard of hearing, the living room tv is kinda a bust. Especially with the AC unit right next to the couch.
2023년 10월에 3박 숙박함