숙박 시설 입구

모텔 6 로스트 힐스, 캘리포니아 여행 후기

2 out of 5
모텔 6 로스트 힐스, 캘리포니아
14685 Warren St, Lost Hills, CA

이용 후기

6.6
평점 10 - 훌륭해요. 730개 이용 후기 중 163개" "
평점 8 - 좋아요. 730개 이용 후기 중 189개" "
평점 6 - 괜찮아요. 730개 이용 후기 중 140개" "
평점 4 - 별로예요. 730개 이용 후기 중 108개" "
평점 2 - 너무 별로예요. 730개 이용 후기 중 130개" "

6.6/10

청결 상태

7.6/10

직원 및 서비스

5.6/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

10/10 - 훌륭해요

Julia

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Wink

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
The manager bill is great and kind person, the rates are great!!! Thank you Motel 6 of Lost Hills.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Brenden

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful stay, Bill was very helpful and accommodating, it was much appreciated. Good room for a good price, enjoyed the hot shower. Felt very safe, the staff has cameras everywhere and are vigilant. The property is a short 5-min walk from many food/store options.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Nelson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

8/10 - 좋아요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean room, good price
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Omar

별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 12일
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 - 훌륭해요

Bill

출장 여행, 반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Staff were friendly and helpful. I have stayed before and would again. Facilities are consistent with the price.
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 17일
Hi Bill, Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie#Team6

10/10 - 훌륭해요

mercedes

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 2일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 - 좋아요

luong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wuiet
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 26일
Hi luong,Thank you for positively rating your stay!Lilith#Team6

2/10 - 너무 별로예요

Ivan

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Terrible
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 26일
Hi Ivan,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 - 괜찮아요

Jill

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I called to secure a downstairs room while stuck in traffic. They checked me in and assigned me a room that I had stayed in several times before, but pre-pandemic. Bed was great, had microwave and fridge for a very low price. But The floor was peeling. No hot water, just warm. Earwigs present. Shower needed resurfacing.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 27일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Ronald

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room is very well setup, outlets and light switches easy to use by the bed. Nice linens.
2024년 2월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 5일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 - 훌륭해요

Justin

좋아요: 직원 및 서비스
The staff were all very nice and it's a convenient location.
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 26일
Hi JustinWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

2/10 - 너무 별로예요

Andres

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dirty to old
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 29일
Hi Andres,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 - 너무 별로예요

Anthony

2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 30일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 - 훌륭해요

Cassandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 10일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

8/10 - 좋아요

MairaP

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
To rest for one night it was convenient...I was afraid when I looked at the outside as neglected that it would be the same inside but No, everything was clean and cared for...the only thing was that the beds were a little smaller than the queen but still we would stay again
2024년 1월에 1박 숙박함

4/10 - 별로예요

Mohammad

2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 25일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 - 훌륭해요

Ronald

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a list of TV Channels, very unusual at motels. Thanks
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 8일
Hi Ronald,Thank you for the perfect rating!Lilith#Team6

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stopover
Just a good night’s sleep
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 8일
Hi Maria,Thank you for the 5-star rating!Lilith#Team6

6/10 - 괜찮아요

Dam

아이를 동반한 가족 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 30일
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

2/10 - 너무 별로예요

Grady

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 21일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

2/10 - 너무 별로예요

Laura

연인과의 여행, 아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room we received was infested with flies. There were minimum 50 flies in the room. There were flies on the ceiling, beds, bathroom, and literally everywhere. There was a strange smell to the room like something died or a maggot smell. The mattresses were stained and everything was so outdated and gross. Upon talking to reception multiple times, we were told the whole place was booked and we were handed a can of Raid to spray the room with. Eventually the office attendant seemed sympathetic as we had our two children with us and we were clearly beyond upset. The attendant ended up changing our room to a non fly infested room but nonetheless the 2nd room was also rundown and unclean. We did not enjoy our stay at all. Worst experience we’ve ever had at any hotel. Stay far away from this place. I would give less than 1 star if I could.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A good night sleep
Came to sleep for the night
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 26일
Hi MariaWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Newly remodeled room was fairly clean. I was astounded to find that the motel charges for ice (coin operated; I don't carry change).
2023년 12월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 26일
Hi RobertThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

4/10 - 별로예요

Kaiwen

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are old. Parts of the wooden floors are stripped/damaged. Bathroom floor has black patches of stain. Towels have stains too. If you’re looking somewhere to crash for the night while taking a break from driving, it’ll do the minimum.
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 26일
Hi Kaiwen,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

4/10 - 별로예요

Leslie

2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 16일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

6/10 - 괜찮아요

Francis

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Honestly the employees were very friendly. The room had been cleaned but I wasn’t happy with the level of Cleanliness. The pillows and sheets did not appear to be fresh. Just made. I bring my own pillow for these reasons. I wasn’t expecting much from a motel 6, just a place to sleep for a night. But if you need to use the bedding, I’d skip.
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 20일
Hi Francis,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 - 훌륭해요

Walter

2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 7일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

8/10 - 좋아요

Jose L

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 6일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 - 훌륭해요

Moo

2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 6일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

8/10 - 좋아요

Eddie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was typical 6
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 7일
Hi Eddie,Thank you for positively rating your stay!!Lilith#Team6

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 6일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

4/10 - 별로예요

Leslie

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 1일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoyed my stay great customer service, and the room was very comfortable
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 5일
Hi Nancy, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 - 너무 별로예요

Alvaro

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No like
2023년 11월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 28일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 - 좋아요

Daniel

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient was most important but being next to highway was kind of noisy
2023년 11월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 28일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 - 훌륭해요

Michael

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice looking property.
2023년 11월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 28일
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 - 훌륭해요

Haston

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s a good place considering the price.
2023년 11월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 28일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 - 별로예요

Rohan

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 18일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 - 훌륭해요

Kevin

2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 29일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Vicky

2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 18일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

2/10 - 너무 별로예요

Ying

2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 18일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

4/10 - 별로예요

Michael

2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 18일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

4/10 - 별로예요

Fabian

연인과의 여행, 출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was reconditioned but still in progress. Electronic door lock was disambled from inside. Bed frame a little bigger than bed but has some sharp metal parts. Outside lights didn't help to rest.
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 25일
Hi Fabian,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 - 좋아요

thomas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
WIFI DID NOT WORK
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 25일
Hi Traveler,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Maz K.#Team6

4/10 - 별로예요

James

좋아요: 청결 상태
Just loud
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

fred

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Wi-5 was up snd down
2023년 10월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 10월 17일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 - 너무 별로예요

MATTHEW

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was not cleaned, hair and who knows what on pillows and sheets.
2023년 10월에 1박 숙박함