Find hotels near Lotte Department Store, Seoul from ₩127,500

"Upon arrival, I found the staff to be less than welcoming, which immediately set a negative tone for the visit. On the first night, I was surprised to learn that the air conditioning had been auto turned to heat fan due to the outside cold weather, which left the room so uncomfortably warm and making it difficult to relax. It feels like around 80°F in the room and had to sleep with no sheet on. On the next day, we reported back to hotel stuffs and found out they can't be manual control because it is a central air conditioning system. They came up with a solution, brought us a solid real fan in room. 😊"

"When i said i didn't like the layout of my room, the staff on duty were very quick to show me another one that i could change to. I was very pleased with their efficiency and ability to cater to my needs without hesitation."

"We have a great time! Appreciate the amenities, washer/dryer, etc. Great location, staff is very supportive "

"Staff are helpful and friendly. Room is clean and comfortable . Size of the room is small for 4 people. Property location is good. Lots of shops and restaurants nearby. Overall, my family loves our stay in Stanford. We were surely come back . "

"The hotel staff was great. They were super helpful with recommendations for places to eat and their English was strong. The suite was large and comfortable. I would use this place again. "

"Love love love this place! My second time staying here and was just as good, super clean rooms and lovely staff, a super convenient location as well with the shopping streets within a five minute walk and easy access to public transport as well! Would definitely recommend :)"

"The location is great and it’s nice that breakfast is included, but I think the product selection could be better. The room space wasn’t very practical, and the floors looked a bit messy with things lying around. It would help to have more hangers and better mirror placement since there’s not much light where they are, especially in the bathroom where it gets foggy. Cleaning is said to be every four days, but even if you request it in advance, it’s not always guaranteed. Overall, an okay stay but with room for improvement."

"This hotel was wonderful in every way but the staff were truly exceptional - extremely helpful, gracious, friendly and lovely. The room was spacious, the mattress comfortable, daily housekeeping was meticulous, the bathroom was good sized, the shower was roomy and WiFi was excellent. The location of the hotel was also ideal for me. Subways are convenient and many sights are within walking distance. I have to close with more praise for the staff - they went above and beyond in their efforts to ensure my stay was perfect!! Thank you to the staff!!! One gentleman in particular helped me recover my phone which I accidentally left in the taxi upon arriving at the hotel. Needless to say, there were several hours of uncertainty but he worked tirelessly to help out and by midnight, my phone was returned! Only in South Korea!😊"

"good"