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“Our room was spacious and clean. Our oven wasn’t working, and we weren’t notified in advance. We stayed in building E and there was a lot of sargassum in that area of resort. A crew attempted to clean up the sargassum each day, but some days it was so thick that the crew couldn’t make much progress. The sargassum has a terrible odor and you can smell it as soon as you step outside.”

“Only problem was the restaurant Food was very mediocre lunch Or dinner Hotel is beautiful Location is beautiful Staff is excellent Need better management on the food It’s very disappointing and we come here like every year Need to be fixed ASAP”

“Quiet and have a relaxing atmosphere”

“I loved how welcoming and warm the staff were. Valet and the cleaning personnel were also very nice, helpful, and resourceful. The restaurants were excellent.”

“we love it”

“Bunker Hill is conveniently located in the heart of Charlotte Amalie, making it extremely easy to get around. I didn’t need a cab at all — everything was within walking distance, including the 90 Steps, the mall, restaurants, and local attractions. However, I was not satisfied with the room situation. My first room was on the top floor, very small, with no closet, and nothing like the photos online. That same night, the water went out. The night clerk wasn’t very friendly and only provided a...