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셍호텔 프레지덴테 루안다 여행 후기

4 out of 5
셍호텔 프레지덴테 루안다
Largo 17 de Setembro 4, Luanda

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 29개 이용 후기 중 7개" "
평점 8 - 좋아요. 29개 이용 후기 중 15개" "
평점 6 - 괜찮아요. 29개 이용 후기 중 5개" "
평점 4 - 별로예요. 29개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 29개 이용 후기 중 0개" "

8.4/10

청결 상태

7.4/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Luiz

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great for a business trip
Comfortable room, nice breakfast, kind staff, restaurant and bar are good options for business meetings, good location.
2023년 5월에 2박 숙박함
답변 제공: Silvano Tavares 님, 2023년 8월 22일
Dear Luiz,Thank you for your outstanding review. It means a lot to us. Your appreciation is a reward we will share gladly. See you when you come back.

8/10 - 좋아요

Luis

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lack of enough personnel at the front desk to satisfy the high demand of clients.
2023년 7월에 4박 숙박함
답변 제공: Silvano Tavares 님, 2023년 8월 17일
Dear Mr. Luis, thank you for your comment.We will consider your important information to understand what particularly happened as we have anough personnel at the Front Desk.

8/10 - 좋아요

oluwadamilola

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really good stay. I liked the hotel a lot, would stay another time.
2023년 5월에 2박 숙박함
답변 제공: Silvano Tavares 님, 2023년 6월 12일
Dear Oluwadamilola, Thank you for your kind review, that means a lot to us. It is our duty to improve everyday to provide memorable experiences. We hope to see you again soon

8/10 - 좋아요

oluwadamilola

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a great stay in a great location. Really nice stay

8/10 - 좋아요

oluwadamilola

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel.
2023년 5월에 2박 숙박함
답변 제공: Silvano Tavares 님, 2023년 5월 18일
Dear Oluwadamilola,Thank you for your kind review. Very appreciated. We will be looking for forward to welcoming you again.

8/10 - 좋아요

SPC

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Silvano Tavares 님, 2023년 5월 10일
Dear Mr. Terblanche, Your feedback is highly appreciated. Thank you for staying with us. We hope to see you soon!

10/10 - 훌륭해요

Smits

2023년 4월에 1박 숙박함
답변 제공: Silvano Tavares 님, 2023년 5월 10일
Dear Mr. SmitsYour feedback is very important for us and it was highly appreciated. Thank you for your excellent review and mostly for staying with us. See you your next stay!

8/10 - 좋아요

Alexey

2023년 3월에 4박 숙박함
답변 제공: Silvano Tavares 님, 2023년 5월 10일
Dear Mr. Alexey,Your feedback is very important to us. We greatly appreciate your good review. Thank you!We hope to see you again very soon

10/10 - 훌륭해요

Renzo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Business trip
Was a great business stay. The room is nice.
2022년 7월에 13박 숙박함
답변 제공: Direcção do Hotel 님, 2022년 7월 25일
Dear Sir, thank you very much for your msg .and for choosing us we hope see you again in our Hotel . always available . Pleasure

6/10 - 괜찮아요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
30 minutes wait is far too long !
It's difficult to find value for money in Luanda, this is definitely not one of those hotels. The bar/dinner service is exceptionally slow and they seem to ignore you for 20-30 minutes even before asking if you would like a drink, I left twice due to the excessive wait, even though there are more than enough staff on duty the service takes forever. Food quality probably cheap café standard at 5 star prices, I send one beef main back because it was like chewing on leather. The best thing would be to stick to the snack menu (Prego) and a cold beer.
2022년 4월에 12박 숙박함

8/10 - 좋아요

António Bernardo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 4박 숙박함
답변 제공: Paulo Abreu 님, 2022년 1월 24일
Dear Mr Antonio, we thank you for your kind review . It means a lot for our employees and property those kind of remarks.We hope that you had a pleasant stay and we are looking foward to having you back in the next oportunity, Best Regards, The management.

10/10 - 훌륭해요

Edwin Carlos

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mr Edwin Carlos Ahumaraeze
Was a short trip because of the new wave
2021년 11월에 4박 숙박함
답변 제공: Paulo Abreu 님, 2022년 1월 20일
Dear Sir , We hope that you are well . We hope that you had a pleasant stay at our premisses and look forward having you back. thank you for your review , it is very important for us to have your feedback for our daily improvement. We stay at your entire disposal , sincerely , the Management. Paulo Abreu

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This property is tired with old fixtures and furniture. The staff is very accommodating and professional. They made my stay comfortable. main problem is that this hotel, like everything else in Angola is grossly over-priced. This hotel would be priced around $ 100 / night anywhere else in the world. The restaurant is good. Location is great.
2019년 10월에 4박 숙박함
답변 제공: Noemia Cirilo 님, 2019년 11월 6일
Dear sir, We are happy that you have enjoyed your stay with us. And we hope to have you again soon wirh us. Regards

10/10 - 훌륭해요

Fabien

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel overall
Much better experience than the last time. Service has its ups and downs, but most of the staff are genuinely trying to help. A few of the staff are completely uninterested in being helpful.
2019년 6월에 4박 숙박함
답변 제공: Cirilo 님, 2019년 6월 10일
Dear Fabien, Thank you very much for your feddback. We are happy that you have enjoyed your stay with us. Hotel Presidente compromise it´s to do everything for our guest feel like they are at home. We wait and hope to have you again soon with us. Regards Hotel Presidente Team

8/10 - 좋아요

Fabien

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely room but plenty of room for improvement.
The Presidente has really made efforts to upgrade their rooms. I was unfortunately given a standard room upon checking-in, which was average, but the hotel finally managed to put me in the right room with kitchenette. The kitchenette was unfortunately completely empty. After requiring utensils, Simone brought me a kettle, a plate a fork and cooking utensils. I had to order room service to keep a glass and a cup for my tea. No tea/coffee facility was provided, no conditioner, no iron or ironing board either, which I find absolutely unacceptable for a hotel that caters to business travellers. Apart from that, the room was lovely, spacious, comfortable and had an amazing view over the port of Luanda
2019년 5월에 4박 숙박함
답변 제공: Cirilo 님, 2019년 5월 27일
Dear sir, We are happy that you have enjoyed your stay with us. And we apologize for any inconvenient that we may have cause you, and we will improve for the future. We hope to have you again soon with us. Regards

8/10 - 좋아요

Marie-Josee

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Decent hotel but should be rated a 3 star.
The hotel was decent, but the room smelled like humidity. The gym was so humid and muggy, the mirrors and windows were fogging up. Was like working out in a sauna. But overall hotel was fine but overpriced for the quality of the rooms.
2019년 4월에 2박 숙박함
답변 제공: Cirilo 님, 2019년 4월 25일
Dear Sir, We are happy that you have enjoyed your stay with us. We hope to have you again soon with us Regards

8/10 - 좋아요

Richard David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
hotel has the best view, clean but very expensive.
2018년 5월에 4박 숙박함
답변 제공: Sofia Fernandes 님, 2018년 7월 19일
Dear Mr. Richard David Good morning and thank you for your review. We take in consideration all comments and I would like to explain that due to our occupancy and category of rooms, our rates increase. However, we do have discounted rates and for returned guest, we also make a discount on our rates. We hope to welcome you again and we will be glad to verify if any discount can be applied. Thank you for you time and preference. We remain at your entire disposal. With our best regards

10/10 - 훌륭해요

Lucy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 3월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great, well situated hotel
The Presidente is a well-situated hotel next to Luanda's bay park. The The 8th floor bar and dining room have fabulous views of the bay, as do many of the rooms. Rooms are clean, well appointed and quiet. A very enjoyable stay. Staff is courteous and attentive. A great hotel for business or tourists. Would stay here again.
2018년 3월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스
Horrendous service; decent hotel
Stay was comfortable enough for Luanda. Check-in service was horrendous and I the check-in desk refused initially to accept that my Hotels.com booking was prepaid; the manager trying to resolve the issue was offensive, insulting and rude (horrendous service from a manager of a $300 per night hotel). I will avoid the Presidente at all costs in future.
2017년 6월에 2박 숙박함

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel in Luanda
Stayed 4 nights on a business trip. Location as right on the waterfront, about 20 minutes from the airport, and close to the business district. The property is modern, clean, had fast free wi-fi, big selection of TV channels of various languages, great shower and all the amenities one expects from a modern hotel. The buffet breakfast was varied and good, and the 2 restaurants were really good. They also have an inside/outside bar on the 8th floor that has an amazing view of the city at night.

8/10 - 좋아요

Nicolas 님, Blaricum

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel
Hotel is good, well located. Comfortabel room. Pleasant and professional personel. Good restaurant and gym. Price on the high side (as is usually in Angola).

8/10 - 좋아요

Vasyl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place to stay in Luanda
That's a really great hotel especially for business occasions.

4/10 - 별로예요

Denis 님, France

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Average
Very poor service - High price - Old rooms

4/10 - 별로예요

Ian

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

gilberto

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스

8/10 - 좋아요

Christian

Very nice location, but problems with the Internet

6/10 - 괜찮아요

Lucky 님, Tennessee

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Experience
Air conditioning leaked water on the floor. There was no drain stopper in the bath tub and only one towel in the room.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
Surprised
Confortable, safe and very quite. Good restaurant, amazing City views.