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예약 가능 여부 확인

라 퀸타 인 & 스위트 바이 윈덤 러벅 웨스트 메디컬 센터 여행 후기

2.5 out of 5
라 퀸타 인 & 스위트 바이 윈덤 러벅 웨스트 메디컬 센터
4115 Marsha Sharp Freeway, Lubbock, TX

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1015개 이용 후기 중 401개" "
평점 8 - 좋아요. 1015개 이용 후기 중 228개" "
평점 6 - 괜찮아요. 1015개 이용 후기 중 142개" "
평점 4 - 별로예요. 1015개 이용 후기 중 138개" "
평점 2 - 너무 별로예요. 1015개 이용 후기 중 106개" "

7.4/10

청결 상태

8.2/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Sylvia

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience, will stay there again, very satisfied well done 👍
2024년 5월에 2박 숙박함

8/10 - 좋아요

Bryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was exceptionally nice
2024년 5월에 2박 숙박함

8/10 - 좋아요

Kathy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Kenneth Smith

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It was great
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Arthur A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our room was not ready at 330pm, they reassigns a new room on the first floor, good. Next day breakfast eggs and sausage cold askedfor the microwave “ sorry sir we don’t have one” coffee was hot…
2024년 5월에 1박 숙박함
답변 제공: LQ Management 님, 2024년 5월 24일
Your feedback of your recent stay is greatly appreciated. We are definitely disappointed to hear that you were unhappy with the breakfast served at our property. However, your response will go a long way toward improving breakfast for your next and future guests' stays. We offer you our sincerest apologies and are hopeful that you allow us another opportunity to welcome you as a guest upon your next visit to the area

10/10 - 훌륭해요

Penny

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay was wonderful. I was driving from northwestern New Mexico to southeastern Texas with my kitty - a long drive - and spent the night about half way. The room was beautiful and comfortable, but the thing that impressed me the most was the helpfulness and hospitality of the staff. The young man who checked me in was so nice. This morning, I took my bag down to my car. When I returned to my room, I could not find my cat. I looked everywhere and called for him, but he didn’t answer. Finally, I went to the front desk. DeMonica was on duty and she was so kind and helpful. She knew immediately what had happened and helped me find my cat. She really went above and beyond to be of service. I can’t tell you how much her kindness and helpfulness were appreciated. You have a great staff - especially DeMonica.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

tammy

가족 여행
Great location, friendly staff I will definitely stay here again.
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Karla 님, San Angelo

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the worst property I’ve ever stayed. The hotel has a terrible smell the moment you walk into the lobby. The evening front desk staff was not available so I had to call the hotel front desk in order for someone to come out and give me some towels. Toiletries and towels are limited in the rooms. There was hair in the bathtub and someone left a soft drink cup on the floor by the bed. Maybe a worker took a nap on the bed before we got there.
2024년 5월에 1박 숙박함
답변 제공: Debbie V 님, 2024년 5월 20일
Hi Karla,Thank you for taking the time to share your concerns. I have shared your comments with the front desk and housekeeping. We are diligently working towards improving our property. Once again thank you for your feedback as I take your comment seriously.

8/10 - 좋아요

Rebecca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Central location. Easy to get to and from.
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

Ted

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, big
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Celia

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love this place
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Heather A

2024년 5월에 1박 숙박함

4/10 - 별로예요

Samantha 님, Houston

가족 여행
별로예요: 청결 상태
You have to put your garbage outside the door daily. We left room and returned to the TV blaring and hair band on sink, not ours. Hair on pillows. Staff were pleasant.
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Erick

출장 여행
좋아요: 직원 및 서비스
Property needs to upgrade the rooms. Breakfast was poor.
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Delilah

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When I walked into my room it was dirty and there was no toilet paper I left and booked at another Hotel. The trash cans outside were full I was not at all comfortable with the place.
2024년 5월에 1박 숙박함
답변 제공: HollyT 님, 2024년 5월 7일
Delilah,I apologize that the room fell below our cleanliness standards and that you felt uncomfortable staying here. We appreciate your feedback and will definitely use it to help us improve.Thank you again for taking time to write your review.

8/10 - 좋아요

Teresa

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Sunny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Bridget

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Air conditioner was broken in room and Tv did not work. They would not give us another room or send anyone to fix the problem. It was at least 80 degrees in the room. Too hot to sleep much. They ran out of eggs at breakfast and did not have the juice machine going. Just not a good experience.
2024년 5월에 1박 숙박함

4/10 - 별로예요

Rhonda

가족 여행
별로예요: 숙박 시설 상태 및 시설
When I first arrived tv did not work. The guy running the desk was also the maintenance guy. He was very busy but came as fast as he could. He tried everything he could the tv was just out. Then later on we could not shower because the drain was backed up. This was just a bad room 210 was the room number. I hope they fix the issues because it would be nice to stay otherwise.
2024년 4월에 1박 숙박함
답변 제공: LQ Management 님, 2024년 4월 30일
I am saddened to hear that you had issues with the TV and shower not draining. I will have that room taken off market till we can ensure all items are working properly. We hope you will give us another opportunity the next time you visit Lubbock.

8/10 - 좋아요

Sabrina 님, Jarrell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: LQ Management 님, 2024년 4월 30일
Thank you for the 4 star rating, we look forward to seeing you again the next time you visit Lubbock.

6/10 - 괜찮아요

Brooke

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: LQ Management 님, 2024년 4월 29일
Thank you for the 3 star rating, we hope you will come by and see us again the next time you come to Lubbock.

10/10 - 훌륭해요

Sabrina

2024년 4월에 3박 숙박함
답변 제공: LQ Management 님, 2024년 4월 27일
Thank you so much for the 5 star rating, we look forward to seeing you again the next time you visit Lubbock.

10/10 - 훌륭해요

Denise 님, El Paso

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front Desk personnel was very helpful and gave the information needed when checking in.
2024년 4월에 2박 숙박함
답변 제공: LQ Management 님, 2024년 4월 22일
Thank you for the 5 star rating and for taking time to share your kind comments about the front desk staff. We look forward to seeing you again the next time you visit Lubbock.

4/10 - 별로예요

Megan

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was dirty and mold in the restroom.
2024년 4월에 1박 숙박함
답변 제공: LQ Management 님, 2024년 4월 22일
I am saddened to hear that you had cleanliness issue sin your room recently. I will speak with my housekeeping team about your feedback so we can resolve this issue going forward. We hope you will give us another opportunity the next time you visit Lubbock.

4/10 - 별로예요

Lojann

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: LQ Management 님, 2024년 4월 22일
I am saddened to see that you did not enjoy your stay with us recently. We hope you will give us another opportunity the next time you visit Lubbock.

4/10 - 별로예요

Joyce

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The room was not cleaned from the previous quest which messed up. Overall the stay was okay.
2024년 4월에 2박 숙박함
답변 제공: LQ Management 님, 2024년 4월 16일
I am saddened to hear that you had cleanliness issues in your room recently. I will speak with my housekeeping staff about your comments as well as do additional training to ensure this does not continue. We hope you will give us another opportunity the next time you come to Lubbock.

6/10 - 괜찮아요

Debbie

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Staff was very friendly. I’ve stayed here before years ago and It was good. But our room was dirty, walls have stuff on them and the headboard. The rubber baseboard in the bathroom was away from the wall. Definitely needs some maintenance.
2024년 4월에 1박 숙박함
답변 제공: LQ Management 님, 2024년 4월 16일
Thank you for the 3 star rating and for taking the time to share your experience with us. I will speak with my staff about your feedback so we can continue to grow and better serve our guests. We hope you will come by and see us again the next time you are in Lubbock.

10/10 - 훌륭해요

Stephanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was friendly and helpful.
2024년 4월에 1박 숙박함
답변 제공: LQ Management 님, 2024년 4월 16일
Thank you so much for the 5 star rating and for taking the time to share your comments about our staff. We look forward to seeing you again the next time you visit Lubbock.

10/10 - 훌륭해요

Jerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was close to the medical services.
2024년 4월에 1박 숙박함
답변 제공: LQ Management 님, 2024년 4월 16일
Thank you very much for the 10 star rating and for taking the time to share your experience with us. We look forward to seeing you again the next time you visit Lubbock.

8/10 - 좋아요

bebe e.

2024년 4월에 1박 숙박함

8/10 - 좋아요

Tania

2024년 4월에 1박 숙박함

8/10 - 좋아요

Dustin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: LQ Management 님, 2024년 4월 11일
Thank you for the 4 star rating, we hope you will come by and visit us again the next time you are in the Lubbock area.

4/10 - 별로예요

Keith

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Pros: sheets & towels appeared clean; staff was nice, bed wasn’t terrible (no springs in my back or sagging in the mattress), felt safe Cons: Old & run down-room has paint touched up in wrong color, back of bathroom door was busted, sink did not have hot water unless the shower was running at the same time. Major con: Noise. The design of the building means that no matter what floor you’re on, you hear every.single.word said in the lobby or in the open hallways on the other floors. I think they’d have to tear down the building and start again to resolve this noise issue. Also, it’s right on the highway so lots of highway noise at night too. Bring earplugs to sleep in.
2024년 4월에 3박 숙박함
답변 제공: LQ Management 님, 2024년 4월 10일
Thank you for taking the time to share your experience with us. I am sorry to hear you did not rest well due to the noise in and around the building. i will have my maintenance team look into the plumbing issues as well as the paint difference in your room asap. We hope you will give us another opportunity the next time you come to Lubbock.

4/10 - 별로예요

David

별로예요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: LQ Management 님, 2024년 4월 10일
I am saddened to see that you did not enjoy your stay with us recently. We hope you will give us another opportunity the next time you visit Lubbock.

2/10 - 너무 별로예요

zhila

출장 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
My daughter and I started itching the same night and noticed bumps. When we lifted the mattress, there was a flea/bedbug/ or tic. Not sure what it was. Went downstairs to explain to the front desk. He offered a different room. We moved our belonging yo a different room since it was 11pm , the mattress and comforters of both beds had stains on them. Went downstairs to explain, he says he couldn’t refund any money. Took my belongings with my daughter and booked a different place. Called Expedia and they got refund for one night.
2024년 4월에 2박 숙박함
답변 제공: LQ Management 님, 2024년 4월 10일
I am saddened to hear about the experience you had while staying with us recently. I will have the room you were in taken off market till our pest control tech can ensure there are no pest in the room. I will also speak with my housekeeping team about your feedback so we can continue to grow and better serve our guests. We hope you will give us another opportunity the next time you come to Lubbock.

10/10 - 훌륭해요

Alfredo

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Very clean and quiet. Lots of breakfast options. There was random junkies walking around lobby and then later strolling the parking lot we could see from our room. Didn’t bother anyone personally but we had children. We also didn’t have trash bags in the room and were told they didn’t have any so we were given a large cleaning bag to keep in the room.
2024년 3월에 1박 숙박함
답변 제공: LQ Management 님, 2024년 4월 11일
Thank you so much for the 5 star rating and for taking the time to share your experience with us. I speak to my front desk about your concerns, we want every guest to fell completely safe while staying with us. We hope you will come by and visit us again the next time you come to Lubbock.

10/10 - 훌륭해요

Joyce C

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The atmosphere and comfort plus quality made a stay.
답변 제공: LQ Management 님, 2024년 4월 5일
Thank you so much for the 5 star rating and for taking the time to share your experience with us. We look forward to seeing you again the next time you visit Lubbock.

10/10 - 훌륭해요

Elaine

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient to get to my appointment at Covenant Hospital.
2024년 4월에 1박 숙박함
답변 제공: LQ Management 님, 2024년 4월 5일
Thank you so much for the 5 star rating and for choosing us for your accommodations while here for medical visits. We look forward to seeing you again the next time you visit Lubbock.

10/10 - 훌륭해요

Lynna

연인과의 여행, 출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was just perfect for my husband, dog and myself. We enjoyed the stay.
2024년 4월에 1박 숙박함
답변 제공: LQ Management 님, 2024년 4월 5일
Thank you so much for the 5 star rating and for taking the time to share your experience with us. We look forward to seeing you again the next time you visit Lubbock.

10/10 - 훌륭해요

Yolonda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved it. We were amazed at how quiet the ground floor room was. Best place to stay for a quick visit to Lubbock, TX!
2024년 3월에 1박 숙박함
답변 제공: LQ Management 님, 2024년 4월 5일
Thank you so much for the 5 star rating and for taking the time to share your experience with us. We look forward to seeing you again the next time you visit Lubbock.

2/10 - 너무 별로예요

Dennis R

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Close to the hospital
2024년 3월에 1박 숙박함
답변 제공: LQ Management 님, 2024년 3월 26일
I am saddened to see that you did not enjoy your stay with us recently. We hope you will give us another opportunity to regain your loyalty the next time you visit Lubbock.

10/10 - 훌륭해요

Ricardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice Clean good management!! We enjoyed our stay
2024년 3월에 1박 숙박함
답변 제공: LQ Management 님, 2024년 3월 25일
Thank you so much for the 10 star rating and for the wonderful comments. We look forward to seeing you again the next time you visit Lubbock.

10/10 - 훌륭해요

Teresa 님, Willis

2024년 3월에 1박 숙박함
답변 제공: LQ Management 님, 2024년 4월 12일
Thank you very much for the 5 star rating, we look forward to seeing you again the next time you visit Lubbock.

10/10 - 훌륭해요

Kayla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay
2024년 1월에 1박 숙박함
답변 제공: LQ Management 님, 2024년 3월 25일
Thank you so much for the 5 star rating, we look forward to seeing you again the next time you visit Lubbock.

6/10 - 괜찮아요

Felix

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: LQ Management 님, 2024년 3월 25일
Thank you for the 3 star rating, we hope you will come by and see us again the next time you are in the Lubbock area.

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quiet property.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 19일
Thank you so much for taking the time to review us! It is truly appreciated!

10/10 - 훌륭해요

Dafne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice and clean
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 19일
Thank you so much for your review! We hope you have an Amazing Day!

2/10 - 너무 별로예요

Adam

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Broken bathroom door, outdated tv, and dirty shower and bedding. The staff we interacted with were amazing and helpful and the breakfast was good.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 19일
Thank you so much for your review! We are truly sorry that your room was not what was expected when staying at our hotel. I will make sure my housekeeping manager reads your review so she can make sure this does not happen moving forward. Once again thank you so much for your review and we hope you have an amazing day!

10/10 - 훌륭해요

Caleb

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved that it was so close to hospital as we had a family member in the hospital. So it was very convenient and priced very reasonably!! Rooms were really nice!
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 19일
Thank you so much for your review! We hope to see you again soon!