A nice hotel. Their cleaning staff does not have an eye for the obvious. The coffee make water reservoir was full of coffee grounds. It was awful and I had to clean it out myself. Soap and shampoo dispensers in the shower were empty, dirty under the sink. It was a nice room, but the cleaning staff needs more training, or more motivation. The staff upfront was friendly, polite, and very nice. I would stay there again. Itโs a nice location if you have loved ones in Covenant or UMC hospitals. Lot of close eating choices. Which is the reason we stayed.
Vivian called police because she was bothered that family was calling us and property phones were not working so calls could not be transferred to room came to my door spoke to me with an attitude I told her phone situation should have been disclosed she told me if i was not happy why didn't i go somewhere else and I said ok give me a refund and I will and she said no. So i looked at her name tag and told her you are not the manager I will handle this with corporate office and closed my door. She banged on my door and said leave I am calling the cops. So indeed she came back with the cops said owner of property approved her kicking us out and she refused to give me a name and phone number to who I could direct myself to.