I'm sorry to hear that your experience at the Sonesta St. George Hotel didn't meet your expectations. If you have any specific feedback or concerns you'd like to share, please feel free to let me know, and I'll do my best to assist you or provide any information you may need. Your feedback is valuable and can help improve the quality of service for future guests.

Dear Jaewon,Thank you very much for your perfect score and fantastic review on Hotels.com! We are thrilled to hear that you had such a wonderful experience during your stay with us. Ensuring our guests' satisfaction is our top priority, and we're delighted to know that we succeeded in meeting your expectations.Your kind words mean a lot to us, and we truly appreciate your feedback. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic experience in the future!

~에게 KIJUNG 시간을 내어 Sonesta St George Hotel Luxor에서의 최근 경험을 공유해 주셔서 감사합니다. 귀하의 최근 숙박이 즐거웠다는 소식을 들으니 더욱 기쁩니다. 귀하의 리뷰는 저희에게 매우 중요합니다. 다시 한 번 감사 드리며 가까운 시일 내에 저희 호텔에서 또 다른 즐거운 숙박을 하실 수 있기를 기대합니다. 감사합니다.

소중한 손님 님, 최근 경험을 공유해 주셔서 감사합니다. 귀하의 최근 체류가 매우 즐거웠다는 의견을 기쁘게 생각합니다. 귀하의 검토는 우리에게 매우 가치가 있습니다. 다시 한 번 감사 드리며 가까운 시일 내에 즐거운 시간을 보내실 수 있도록 최선을 다하겠습니다. 감사합니다.

Thank you for your feedback

Dear Carlos,Thank you for your fantastic review! We're thrilled to hear that you had a great experience at our hotel.Your feedback means a lot to us, and we're delighted that you found our hotel to be great. We strive to provide exceptional service and amenities to all of our guests, and we're glad to hear that we met your expectations.We hope to have the pleasure of welcoming you back for another wonderful stay in the future!Warm regards,Maviey AymanAssistant Guest Relations Manger

Dear Derek Alan,Thank you for taking the time to leave us such a glowing review! We're thrilled to hear that you had an excellent experience at our hotel and that you're considering returning.Your satisfaction is our top priority, and we're delighted to know that we exceeded your expectations. We look forward to welcoming you back and providing you with another wonderful stay in the future.Warm regards,Maviey AymanAssistant Guest Relations Manger

Dear Colin,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel to be good.We understand your concerns regarding the distance from local attractions and the limited options for bars and restaurants outside the hotel. While we strive to offer a comfortable and convenient stay for our guests, we acknowledge that our location may not suit everyone's preferences. We appreciate your input, and we will take your comments into consideration as we continue to improve our services.If there's anything specific we can do to enhance your experience during a future visit, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.Warm regards,Maviey AymanAssistant Guest Relations Manger

Dear Danny,Thank you for taking the time to share your experience with us on Expedia! We're thrilled to hear that our staff made you feel welcome and that you enjoyed our resort-like facilities, especially our amazing pool and bar service. Providing exceptional hospitality and creating a relaxing atmosphere for our guests is what we strive for, and we're delighted that you had a positive experience with us. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm regards,Maviey AymanAssistant Guest Relations Manger

Dear Alvin,Thank you so much for your glowing review and for choosing to stay with us during your time in Luxor! We're thrilled to learn that you had an excellent experience at our hotel and that you're considering sharing your experience with your friends and family.It's wonderful to know that you enjoyed every aspect of your stay, and we're honored to be considered a "magnificent hotel." Your enthusiasm and kind words mean a lot to us, and we can't wait to welcome you and your husband back for another memorable visit.We would be delighted to assist you with your vlog and ensure that your next stay with us is just as enjoyable as the first. Please don't hesitate to reach out to us if you need any assistance or have any special requests.Warm regards,Maviey Ayman Assitant Guest relations Manger

Gracias por compartir tu opinión, Daniel. Nos alegra saber que disfrutaste de tu estancia en nuestro hotel y que quedaste satisfecho con nuestros servicios y ubicación. Apreciamos mucho tu recomendación y esperamos poder recibirte nuevamente en el futuro. Si necesitas algo más, no dudes en contactarnos. ¡Hasta pronto!

Thank you for your fantastic review, Rajeev! We're delighted to hear that you enjoyed your stay with us and found our rooms, bathrooms, and pool to your liking. It's great to know that you appreciated our friendly staff and enjoyed the picturesque views of the Nile river from our deck. We hope to have the pleasure of welcoming you back for another magical sunset experience soon! If there's anything else we can assist you with, please don't hesitate to reach out.

Dear WANG,Thank you very much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a fantastic experience during your stay at our 5-star hotel.Providing exceptional service and ensuring our guests feel pampered and cared for are our top priorities, and we are delighted that we succeeded in meeting your expectations. It's fantastic to know that our efforts contributed to making your visit memorable.We truly appreciate your kind words and your recommendation. It would be our pleasure to welcome you back for another outstanding stay in the future. Please do not hesitate to reach out to us if there is anything we can assist you with before your next visit.Warm regards,Maviey Ayman Assistant guest relations manger

Thank you for your review, Joao! We're glad to hear that you enjoyed the comfort of your room and had a good night's sleep. We apologize for any inconvenience regarding the temperature of the swimming pool and the availability of chairs around the pool. Your feedback is valuable to us, and we will work to address these issues to improve our guests' experience. We're pleased that you found the service at the reception outstanding and that you found the breakfast to be good. If you have any further comments or suggestions, please feel free to let us know. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

Thank you, Angela, for your fantastic review! We're thrilled to hear that you had an exemplary experience with our guest services team, especially with Catherine. It's wonderful to know that Catherine went above and beyond to ensure your trip and stay in Luxor were safe and fantastic. Providing exceptional service and ensuring the comfort and satisfaction of our guests is our top priority, and we're delighted that we could meet your expectations. We'll be sure to pass along your kind words to Catherine and the rest of our team. If your travels bring you back to Luxor, we'd love to welcome you again for another wonderful stay!

We're thrilled to hear that you enjoyed the massage and had a wonderful experience at our hotel, David! Thank you for taking the time to share your positive feedback. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

We're sorry to hear that your experience at our hotel didn't meet your expectations, Camille. We appreciate your feedback about the staff's attentiveness; we strive to provide exceptional service despite any inconveniences. We'll take note of your observations about the condition of the facilities to improve in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

Thank you, Peter, for your fantastic review! We're thrilled to hear that you had a great day and that our staff made your experience amazing. Providing exceptional service is what we strive for, and we're delighted that we could exceed your expectations. We would be honored to welcome you back for another wonderful stay whenever you're in Luxor. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.

Thank you for your feedback, Klaus! We're thrilled to hear that you had a fantastic experience during your stay. If you have any additional comments or if there's anything else we can assist you with, please feel free to let us know. We're here to help!

Thank you for your review, AJM! We're glad to hear that you found the hotel to be good during your stay in Luxor. If you have any specific feedback or if there's anything else you'd like to share about your experience, feel free to let us know. We're here to assist you!

Thank you for sharing your feedback, Jeremiah! We're delighted to hear that you found the hotel to be very clean and friendly during your stay. If you ever plan to visit again or if you need any assistance in the future, don't hesitate to reach out. We're here to help!

We appreciate your feedback, Hussien. We're sorry to hear about the issues you experienced during your stay. Your comments will be shared with the hotel management to address these concerns and improve the overall guest experience. If you have any further feedback or if there's anything we can assist you with, please feel free to let us know.

¡Gracias por tu reseña, Alonso! Nos alegra saber que disfrutaste del excelente servicio, la buena comida a precios razonables y las bonitas instalaciones del hotel. Si necesitas ayuda con futuras reservas o tienes alguna pregunta, no dudes en contactarnos. ¡Estamos aquí para ayudarte!

Dear Emily,Thank you for taking the time to share your feedback with us. We appreciate your honesty and value your input.We're pleased to hear that you enjoyed your stay with us at our five-star hotel in Luxor, Egypt. Your satisfaction is important to us, and we're glad that you found our accommodations and amenities to your liking.We also appreciate your feedback regarding areas where we can improve. Your comments regarding the food quality are duly noted, and we will address this with our culinary team to ensure a consistently exceptional dining experience for all our guests.Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better experience in the future.

Dear Patricia,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had an enjoyable stay at our property and that our team members contributed to making your experience memorable.We appreciate your valuable feedback regarding updates to the property. Enhancing our facilities and amenities is a continuous process, and we'll certainly take your comments into consideration as we strive to improve our offerings for our guests.Once again, thank you for choosing to stay with us. We look forward to welcoming you back for another great stay in the future.

Here's a response you could consider:Dear Shalin,Thank you for taking the time to leave us such a wonderful rating! We're thrilled to hear that you had a fantastic experience during your stay with us.If there's anything specific that stood out to you or any feedback you'd like to share, please feel free to let us know. We're always looking for ways to enhance our guests' experiences and would love to hear from you.We hope to have the pleasure of welcoming you back to our hotel in the future!

Here's a possible response:Dear Akiko,Thank you so much for your glowing review! We are delighted to hear that you had a fantastic experience during your stay with us. Providing exceptional service and ensuring our guests feel welcome and comfortable are our top priorities, and we're thrilled that we succeeded in meeting your expectations.We truly appreciate your kind words and recommendation. It was a pleasure to have you as our guest, and we hope to welcome you back for another wonderful stay soon.

Dear FABIO,Thank you for sharing your feedback with us. We're truly sorry to hear about your disappointing experience during the New Year's evening dinner. Providing our guests with exceptional dining experiences is of utmost importance to us, and it's disheartening to learn that we fell short of your expectations on this occasion.Please rest assured that we take your comments seriously, and we will review them with our culinary team to ensure that such issues are addressed and improvements are made where necessary. Your feedback is invaluable to us as it helps us identify areas for enhancement and deliver better experiences to our guests in the future.We sincerely apologize for any inconvenience caused, and we hope to have the opportunity to restore your faith in us during your next visit.

Gentile Loredana,Grazie per aver condiviso il tuo feedback con noi. Siamo spiacenti di apprendere che la tua esperienza alla nostra cena di Capodanno non abbia soddisfatto le tue aspettative. Ti chiediamo scusa per eventuali disagi causati.Il tuo feedback è prezioso per noi e sicuramente esamineremo la qualità delle nostre offerte per occasioni così speciali, al fine di garantire che rispettino gli elevati standard che ci prefiggiamo di offrire ai nostri ospiti.Speriamo che nonostante questa esperienza tu abbia potuto apprezzare gli altri aspetti del tuo soggiorno presso di noi. Se deciderai di visitarci nuovamente in futuro, saremmo lieti di avere l'opportunità di rimediare e offrirti un'esperienza eccezionale.

Dear Takeaki,Thank you for taking the time to leave us a perfect rating! We are thrilled to hear that you had such a wonderful experience during your stay with us. Providing exceptional service and ensuring our guests have a memorable stay are our top priorities, and we're delighted that we succeeded in delivering that for you.We truly appreciate your kind words and recommendation. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another fantastic stay in the future.

Dear Pablo,Thank you so much for your glowing review! We're thrilled to hear that you found our staff to be very helpful during your stay. Your recommendation means a lot to us, and we truly appreciate your kind words.We strive to provide exceptional service to all our guests, and it's always rewarding to hear when we've succeeded in making someone's stay memorable.If you ever find yourself back in Luxor, we would be honored to welcome you again as our guest.

Dear Zhao Wei,Thank you very much for your excellent review! We are delighted to hear that you enjoyed your stay with us and that our guest relations team was able to provide you with superb service. It's wonderful to know that you appreciated the surprise cake and enjoyed our breakfast offerings, especially the falafel and omelets.Your kind words mean a lot to us, and we look forward to welcoming you back for another enjoyable experience in the future.

Dear Humaira,Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience fell short of expectations during your recent stay.We would appreciate the opportunity to learn more about your specific concerns so that we can address them and improve our services for future guests. If you could provide additional details about your experience, it would be very helpful for us.Please feel free to reach out to our guest relations team directly at [contact information] to discuss your feedback further.Thank you for bringing this to our attention, and we hope to have the chance to welcome you back in the future and provide you with a much-improved experience.

Dear Masaaki,Thank you for choosing to stay with us and for taking the time to leave a review. We're delighted to hear that you enjoyed the wonderful view of the Nile from your balcony during your stay.We strive to provide our guests with memorable experiences, and we're pleased to know that the view added to your enjoyment.If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us. We hope to welcome you back for another pleasant stay in the future.

Thank you for your review, Terry. We're glad to hear that you found the hotel to be in a great location and that the desk staff were super helpful. We apologize for any decline in service and food quality you experienced compared to your previous stay. Your feedback will be shared with the hotel management to ensure improvements are made. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know.

Dear Afia K.,Thank you for sharing your feedback with us. We're glad to hear that you found our service to be outstanding during your stay, despite the property being dated.Ensuring excellent service is a priority for us, and we appreciate your acknowledgment of our efforts. We continuously strive to enhance our guests' experiences, and your comments are valuable to us in this regard.If you have any further feedback or if there's anything specific we can do to improve, please feel free to let us know. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.

Dear Ovul,Thank you for taking the time to share your positive feedback with us. We're delighted to hear that you enjoyed your stay with us, particularly the extra large king bed, spacious room, excellent breakfast, and great pool area.Our team works hard to ensure that every guest has a memorable experience, and we're pleased to know that our staff made a positive impression on you. Your kind words are greatly appreciated and will be shared with the team.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

Here's a suggested response:Dear Bassam,Thank you very much for your wonderful review and perfect rating! We are thrilled to hear that you had an amazing stay with us and that nothing bothered you during your time here.We greatly appreciate your recognition of Ms. Catherine's exceptional service. We will make sure to pass on your special thanks to her.It was a pleasure to have you as our guest, and we hope to welcome you back for another enjoyable stay in the future.

Thank you, Thinh, for your excellent review! We're delighted to hear that you had a clean and comfortable stay overlooking the Nile river. Providing excellent service and a delicious buffet breakfast are top priorities for us, and we're thrilled that we could meet your expectations. Nardine will be thrilled to hear that she stood out as the best staff member during your stay. We'll be sure to pass along your kind words to her and the rest of our team. If you're ever back in Luxor, we'd love to welcome you for another wonderful stay!

Thank you for your review, Ken! We're delighted to hear that you had an excellent experience with us. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!

Dear Gary,Thank you for choosing to stay at our hotel and for sharing your feedback with us! We're thrilled to hear that you had a wonderful experience overall.We sincerely apologize for the initial issue with your room assignment but are delighted to hear that our guest relations staff, particularly Mavey, was able to effectively resolve the issue and ensure that you had a comfortable stay. Your kind words will be passed along to Mavey and the rest of our team.It's fantastic to know that you enjoyed the Nile river view rooms and found them wonderful. We're also glad that you found our hotel to be full-service, with everything you wanted and needed for a great stay. Additionally, we're pleased that you found our Nile dock convenient for exploring the west bank and that you enjoyed our pool and sun complex.Thank you for recommending us as a base for touring Luxor. We truly appreciate your recommendation and hope to welcome you back for another enjoyable stay in the future!

Dear Maya,Thank you for choosing to stay with us and for taking the time to leave such a wonderful review. We're thrilled to hear that you found our hotel very nice, our staff very pleasant, and that you enjoyed the food during your stay.Our team takes great pride in providing exceptional service, and it's always rewarding to receive positive feedback from our valued guests like you. We will be sure to share your kind words with our entire team.We look forward to welcoming you back for another memorable stay with us in the future.

Thank you so much for your glowing review, Jason! We're thrilled to hear that you had such an amazing experience during your stay with us. Providing clean accommodations, delicious food, and exceptional guest services are our top priorities, and we're delighted that we were able to meet and exceed your expectations. We appreciate your recommendation and look forward to welcoming you back for another fantastic stay in the future!

Dear Hitomi,Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed your overall stay and found our facilities and services to your satisfaction.It's wonderful to know that you appreciated the spaciousness and coziness of your room, as well as the friendly and helpful service provided by our staff. We're glad to hear that our team was able to assist you seamlessly, even with unexpected changes to your reservation.We're also pleased that you found our dining options enjoyable, and that you were able to take advantage of the convenient amenities nearby.While we're located a bit away from the main attractions, we're happy to hear that our hotel was still a great choice for your travel needs, especially for those joining local tours with hotel pick-up.Thank you again for choosing to stay with us. We hope to have the pleasure of welcoming you back on your next visit to Luxor!

Thank you for taking the time to share your feedback, Geraldine. We're glad to hear that you found your overall experience to be good. However, we apologize for any inconvenience caused by the smell of cigarette smoke in the rooms and throughout the property. We take all guest concerns seriously and will address this issue promptly to ensure a more pleasant environment for all our guests. Additionally, we apologize if the reception staff did not meet your expectations in terms of kindness. We will use your feedback to improve our services and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Dear Graham,Thank you for your review. We appreciate your feedback, as it helps us to continually improve our services and facilities. If you have any specific comments or suggestions on how we can enhance your experience in the future, please feel free to share them with us. We hope to have the opportunity to welcome you back for a more enjoyable stay.

Dear Tracy,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that your stay was relaxing and enjoyable, and it means a lot to us that you have already booked additional nights with us.Your kind words about our staff's kindness, courtesy, and helpfulness are truly appreciated. Providing excellent service is our top priority, and we are delighted that we were able to exceed your expectations.We look forward to welcoming you back for your upcoming stay, and we are committed to ensuring that each visit with us is just as wonderful as the last.

Dear Todd,Thank you for taking the time to leave us a 5-star review on Expedia. We are delighted to hear that you had a pleasant experience during your stay with us and that our staff were able to accommodate your needs.Providing exceptional service is our top priority, and we are pleased to know that our team members made your stay enjoyable and comfortable.We appreciate your feedback and hope to have the pleasure of welcoming you back for another outstanding experience in the future.

Dear Guest,Thank you for your perfect score and kind review! We're thrilled to hear that you had such a wonderful experience during your stay with us. Providing exceptional service and ensuring our guests have a memorable stay are our top priorities, and we're delighted to know that we succeeded in meeting your expectations.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic experience in the future!

Cher Rafik,Un grand merci pour votre superbe évaluation et vos aimables paroles ! Nous sommes ravis d'apprendre que votre séjour parmi nous a été une expérience aussi agréable et que vous avez apprécié notre service de qualité. Il est toujours gratifiant pour nous de savoir que nos clients se sentent comme chez eux et profitent pleinement de leur séjour.Nous transmettrons vos compliments à Nardine et Hani pour leur service exceptionnel. Votre satisfaction est notre priorité absolue, et nous sommes ravis d'avoir pu vous offrir une expérience mémorable.Nous espérons avoir le plaisir de vous accueillir à nouveau dans un avenir proche et de vous offrir une autre expérience 5 étoiles.Cordialement,