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Reviews of Holiday Inn Express Macau City Centre, an IHG Hotel

3 out of 5
Holiday Inn Express Macau City Centre, an IHG Hotel
MACAU, AVENIDA DO DR, RODRIGO, Macau

Reviews

8.8

Excellent

Rating 10 - Excellent. 61 out of 125 reviews" "
Rating 8 - Good. 53 out of 125 reviews" "
Rating 6 - Okay. 10 out of 125 reviews" "
Rating 4 - Poor. 1 out of 125 reviews" "
Rating 2 - Terrible. 0 out of 125 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean. Breakfast was good as well!
Stayed 1 night in Feb 2024
Response from reservation team on Feb 25, 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

8/10 Good

Hoilai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from reservation team on Feb 25, 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

10/10 Excellent

Charlie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel within close proximity to airport, city centres and amenities. Compact, clean and no fuss.
Stayed 1 night in Dec 2023
Response from reservation team on Feb 25, 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place for a short visit
The hotel is located in the downtown area with a great view and very convenient. The staffs are very friendly and professional. They provided a free breakfast which is a buffet of a combination of oriental and western meals. Overall, it is a good place for a short visit.
The view from the window of my room
Stayed 1 night in Dec 2023
Response from reservation team on Dec 19, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

8/10 Good

Kee Wah

Liked: Amenities
Stayed 1 night in Dec 2023
Response from reservation team on Dec 15, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

10/10 Excellent

sun man

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2023
Response from reservation team on Dec 15, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

8/10 Good

Kembo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good, especially the staff. However, certain mainland chinese customers did not comply with the no smoking in the room, making the hallway smell smokey. But the room did not inherit the smell, which was good.
Stayed 2 nights in Oct 2023
Response from reservation team on Oct 23, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

10/10 Excellent

Ariel

Liked: Room comfort
Stayed 3 nights in Sep 2023
Response from reservation team on Oct 23, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

10/10 Excellent

Douglas

Liked: Amenities
Good location good service.
Stayed 6 nights in Aug 2023
Response from reservation team on Aug 29, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

10/10 Excellent

CHARLES, CEBU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, right in the center of Macau. Lisboa is 10 minutes away and the Ruins can be reached in 20 minutes on foot
Stayed 3 nights in Jul 2023
Response from reservation Team on Jul 31, 2023
Dear GuestThank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

10/10 Excellent

ruth

Stayed 5 nights in May 2023

6/10 Okay

Kasper

Business traveler
Liked: Staff & service
Small but adequate room, bed was firm but comfortable. Room was humid to the point that everything felt wet, a dehumidifier wouldn’t go astray. Bathroom could do with more frequent cleaning, orange mould and soap scum in the shower.
Stayed 4 nights in Apr 2023

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the clean rooms. I am an American and the staff was just unable to communicate with me properly. And the property outside is not clean nor very safe in my opinion.
Stayed 4 nights in Apr 2023

8/10 Good

Lirene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Ruins of Saints Paul. Room clean but toilet bath tub tab area moldy.
Stayed 2 nights in Apr 2023

8/10 Good

Ming Hong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are supermarket and convenience stores downstairs.
Stayed 1 night in Mar 2023

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is nice
Stayed 1 night in Mar 2023

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

May

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room (& the TV) is quite small and there is not much varieties for the breakfast, but OK for a short stay. The room is clean & tidy & the bed is comfy, not too soft.
Stayed 1 night in Mar 2023

10/10 Excellent

dominic

Stayed 1 night in Feb 2023

10/10 Excellent

Joe, Port Orange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel. Staff was nice too. And the complimentary breakfast had plenty of choices. If the price was right, I’d stay here again.
Stayed 4 nights in Jan 2023

10/10 Excellent

Oi Lai, Terrebonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is out of my expectation, room is so cozy and comfort, super friendly front desk staff, it will be my first choice hotel in Macau for a runaway trip.
Stayed 1 night in Nov 2022

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The housekeeping staffs are nice and friendly, other staff not very nice. Macao weather is humid. The bed amenities have some moldy and damp smells. The renovation is new. The location is convenience.
Stayed 3 nights in Jun 2021

10/10 Excellent

RYOKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感があり、観光に便利なホテルです。近くにバス停、２件のスーパーマーケット、一件のコンビニがあります。
Stayed 3 nights in Apr 2024

8/10 Good

KOJI

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルの立地が良く、ホテル内も清潔だった。
Stayed 2 nights in Apr 2024

8/10 Good

Chi Kwong

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from reservation team on Apr 8, 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

8/10 Good

jeongsin

Disliked: Staff & service
含まれているモーニングビュッフェは品数や豪華さはないがちょうどいい感じ フロントは簡素で特に泊まるだけなら不都合なし ダウンタウンにあって買い物や飲食には困らない 地図アプリでは違う位置が示され迷う
Stayed 2 nights in Mar 2024
Response from reservation team on Mar 21, 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

10/10 Excellent

takeshi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from reservation team on Feb 25, 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

8/10 Good

KA CHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from reservation team on Feb 25, 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

10/10 Excellent

hideo

Stayed 3 nights in Dec 2023
Response from reservation team on Feb 25, 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

10/10 Excellent

Shui Ming

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from reservation team on Feb 25, 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

10/10 Excellent

Wing Sze Louisa

Stayed 2 nights in Dec 2023
Response from reservation team on Jan 2, 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very good as overall
Stayed 2 nights in Dec 2023
Response from reservation team on Dec 28, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

8/10 Good

Ka Lok Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from reservation Team on Dec 27, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

8/10 Good

minsu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from reservation team on Dec 26, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from reservation team on Dec 19, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

10/10 Excellent

Kiyohide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from reservation team on Dec 15, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

8/10 Good

YUKIO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋も綺麗で、静かで上級でした。また宿泊したい。スタッフも言葉が通じ無くても対応がとても良いです。
Stayed 2 nights in Nov 2023
Response from reservation team on Nov 19, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

10/10 Excellent

Wing Sun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通方便的新酒店
交通方便，距離新葡京很近，八分鐘內就可行到。裝修亦很新淨。早餐都算OK。
Stayed 1 night in Nov 2023
Response from reservation team on Nov 5, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from reservation team on Nov 5, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are sorry for the unpleasant experience and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

8/10 Good

Jackie Hoi Chi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from reservation team on Oct 23, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

10/10 Excellent

KAM MING

Stayed 1 night in Sep 2023
Response from reservation team on Oct 23, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

8/10 Good

Eunhee

Liked: Cleanliness, staff & service, room comfort
위치도 좋고 서비스도 괜찮았어요. 청결도 나름 나쁘지않았는데 화장실 환기구를 타고 담배냄새가 나서 밤에 잘때도 환풍기를 켜놔야했어요. 금연인데 객실내 화장실에서 흡연하는 인간들 진짜 혐오해요.
Stayed 1 night in Sep 2023
Response from reservation team on Nov 5, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

8/10 Good

MEGUMI

Traveled with family
Liked: Staff & service, property conditions & facilities
立地が良かったです。 部屋も清潔でくつろげました。
Stayed 1 night in Sep 2023
Response from reservation on Sep 17, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

8/10 Good

shu kai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from reservation team on Sep 9, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

10/10 Excellent

MICHIHARU

Stayed 1 night in Aug 2023
Response from reservation team on Aug 29, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

6/10 Okay

KEIGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to access to large casino area
Stayed 1 night in Aug 2023
Response from reservation team on Sep 9, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from reservation team on Aug 29, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

10/10 Excellent

Man Wah Josephine

Stayed 1 night in Jul 2023
Response from reservation team on Jul 31, 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

8/10 Good

Iao Leong

Stayed 2 nights in Jul 2023
Response from reservation team on Aug 29, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.

10/10 Excellent

Yeung

Stayed 1 night in Jun 2023
Response from reservation team on Aug 29, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Macau City Centre.We are delighted to hear you have enjoyed your stay with us and all your feedback are valuable for our improvement. Once again, thank you for your comments and we look forward to welcoming back to us in future.