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Madison Plaza Hotel

3.0 star property
Travelers find the perfect balance at this Madison hotel, where daytime relaxation meets evening entertainment and shared meals create memorable experiences.

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Located in a prime shopping district, Madison Plaza Hotel welcomes guests with comfort and convenience. Visitors start their day with a breakfast buffet, spend afternoons in the indoor pool or spa tub, and enjoy evenings at the Northwoods Bar and Grill or the arcade/game room.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Parking included

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Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 35 lbs per pet)

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 15.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

Pool access available from 7:00 AM to 11:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Madison Plaza Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 7:00 AM–11:00 AM.

Is Madison Plaza Hotel pet-friendly?

Yes, Madison Plaza Hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 35 lbs per pet. There's a fee of USD 25 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Madison Plaza Hotel?

Check-in start time: 4 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Madison Plaza Hotel?

Check-out is at noon. Late check-out is available for a fee.

Does Madison Plaza Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Madison Plaza Hotel located?

This family-friendly Madison hotel is located near the airport, within 1 mi (2 km) of Madison Area Technical College and East Towne Mall. Olbrich Botanical Gardens and American Center are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.6

6.4

Cleanliness

7.8

Location

7.6

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 165 out of 1000 reviews
Rating 8 - Good. 328 out of 1000 reviews
Rating 6 - Okay. 223 out of 1000 reviews
Rating 4 - Poor. 161 out of 1000 reviews
Rating 2 - Terrible. 123 out of 1000 reviews

Reviews

Verified

6/10 Okay

Todd

Disliked: Cleanliness, property conditions & facilities, room comfort

Pass this one up

Pretty sketchy place. Hotel staff was nice but the lodging is dirty and decrepit. Cannot recommend
Stayed 1 night in Aug 2021
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Airport Proximity

Stayed here due to airport shuttle offering Room was large with king bed and coffee maker. Room was clean and bed comfortable.
Stayed 1 night in Aug 2021
Verified

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in your car or literally anywhere else

I did not realize it was legal to let a homeless shelter smell this bad. Maybe if it doubles as a truly awful motel, it is okay?
Stayed 1 night in Aug 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
This property needs a lot of cleaning and updating. The carpet in the hallways has massive stains all over that look like someone was murdered and dragged down the hallway. The smell of the hotel was also gross. My husband and I didn't even want to breathe in the elevator because of the smell. Our bathroom sink didn't drain the water very well and it leaked from the pipe all over the bathroom floor. Our bed linens looked like someone had laid on them, so we were unsure if they were even clean. I chose this hotel because it was the closest one to the airport and I booked without reading reviews, my mistake that I won't make again.
Stayed 1 night in Aug 2021
Verified

8/10 Good

greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with airport shuttle

They picked me up from airport in a older minivan when I called right away. Two other places with airport shuttles said they were not running due to staffing and to take a cab or ride share. Staff was very friendly. Breakfast was typical hot and cold items. Staff always asked if I needed anything. Not a 4 star hotel but not a dive either.
Stayed 1 night in Aug 2021
Verified

2/10 Terrible

Gerald

Disliked: Cleanliness, staff & service, property conditions & facilities

Avoid this place

This place was filthy. Outside doors were broken, hallways smelled moldy, parking lot was full of trash. Felt very unsafe.
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities

It wasn’t the worst

I thought it’s have been a little nicer from what I gathered from the reviews. I think people may only like it because they have a pool. My room was alright despite the weird smell that never seemed to go away. I had just enough towels. I could’ve used more. It seems at night some suspicious activity goes down. And why does the door get locked at night? People are out late and need to get back to their rooms. The guy came and opened it after knocking on it a couple times, but why it was locked was strange to me.
Stayed 2 nights in Aug 2021
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It is old & run-down. This entire property needs alot of updating & fixing everything. The room was so gross that if we hadn't been driving all day, we would have left & found another. To stay we brought blankets in from the car & did not sleep in the beds. it is disgusting!
Stayed 1 night in Aug 2021
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
The bar/restaurant was shut down, despite being used in the ad as an available amenity. Several doors to access my wing of the hotel from the parking lot were broken, forcing me to carry my luggage twice the distance. The landscaping and exterior made the place look like an old abandoned building from a movie set. The room itself and the pool area had no major issues and was the only reason we stuck around.
Stayed 2 nights in Jul 2021
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort

Great staff, poor signage.

The staff was very friendly and helpful. The hotel had stairways that smelled of smoke. Worst of all, very poor signage. Several people, myself included could not find the lobby because of very few signs.
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Vikki

Disliked: Cleanliness, property conditions & facilities

Ok but won’t be returning

The room was a good size and the bed was comfortable but there was a strange odor throughout the hotel and in the bedroom. Sheets and towels were clean but I won’t be returning. Hotel needs a complete updating wall paper is peeling off walls, carpet is torn and stains everywhere. I am not very picky but this was below my expectation
Stayed 1 night in Jul 2021
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very old, dirty, and badly in need of renovation.
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than a tent in a storm I guess

We decided to stay here when a stormfront rolled through the campgrounds we were staying at. When we arrived, there was a large amount of people standing outside smoking, who watched us pull in. After check in (which went smoothly) we went to use a cart to move our stuff into the room, as we were not comfortable leaving anything in the car, and the cart barely worked. After taking the elevator up to the second floor, we found there was a small set of stairs we had to go down to get to our room. If you’re on the second floor with a number of 200-300, the room is not wheelchair accessible. Most of the property stank of weed. There were people in adjacent rooms yelling. When we woke up the following morning, we noticed there was a plastic bag tied over the smoke alarm to allow people to smoke in the room. Overall, a sketchy and not very nice hotel. However, it does beat staying in a tent in a Thunderstorm, but not by much.
Stayed 1 night in Jul 2021
Verified

4/10 Poor

Mai

Disliked: Cleanliness, property conditions & facilities, room comfort
The facility really needs updates, hallways carpet too dirty and smelly. The furnitures in the rooms and in the cafeteria are so old and sticky. The blanket and sheets are old.
Stayed 2 nights in Jul 2021
Verified

4/10 Poor

Duane

Disliked: Cleanliness, property conditions & facilities, room comfort

Needs improvement

We arrived at airport….hotel has a shuttle….called and no shuttle…..hotel paid for a taxi….took too long…there was trash on the floor in elevator during our stay….did not see any employees working….no cleaning people …. In the room….2 lamps did not work……phones don’t work….no blanket on bed…. Breakfast was ok…..overall disappointing
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
The indoor pool was closed and the buffet was also closed. I ended up canceled my reservation and stayed in a different hotel.
Stayed 2 nights in Jul 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Bugs bugs and more bugs....had to get new room keys 4 times...breakfast sucked
Stayed 6 nights in Jul 2021
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Beds are okay, lots of stains on ceilings, building smells pretty heavily of smoke. A/C worked well
Stayed 1 night in Jul 2021
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stinky rooms and hallways with dust smell, no cleanliness.
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deceptive. Don’t stay here

Hotel was extremely dirty and smelled of smoke. The beds were uncomfortable and you can see where others had slept. The bathrooms were gross. The pictures are deceiving. I want a refund.
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
This property is unfit. This is an old dirty, smoking pot & cigarettes! Disgusting, unsafe
Stayed 1 night in Jul 2021
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
The sink did not drain. The bathroom floor was dirty. There were no bulbs in the lamp. The bedspread was dirty. The bed was comfortable and there were numerous pillows.
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They had roaches and I need a refund
Stayed 1 night in Jun 2021
Verified

2/10 Terrible

Verified traveler

I cancelled my reservation, people at front desk were friendly, the pool were closed and breakfast included was closed. I had to stay at different hotel.
Stayed 2 nights in Jun 2021