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Aparthotel

Santa Ana Apartments Las Letras

3.5 star property
Apartment with kitchen, steps from Plaza de Santa Ana

Choose dates to view prices

Sonder Santa Ana in Madrid's heart offers free WiFi in common areas. Guests love the helpful staff at this smoke-free property with concierge services and luggage storage. Gran Via and Plaza Mayor are a short walk away, perfect for exploring the city's highlights.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washer
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

1 Bedroom Apartment, 1 Queen, Sofa Bed

  • Sleeps 4

Three-Bedroom Apartment

  • Sleeps 5

Queen Studio Apartment

  • Sleeps 2

Studio Apartment, 1 Queen, Juliet Balcony

  • Sleeps 2

Lofted, 1 Bedroom Apartment, 2 Double, Terrace

  • Sleeps 4

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About the neighborhood

Madrid Centro, a neighborhood in Madrid, is home to Santa Ana Apartments Las Letras. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena.
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Map
Calle del Principe 11, Madrid, 28012

What's nearby

  • Puerta del Sol - 2 min walk - 0.2 km
  • Plaza de Santa Ana - 2 min walk - 0.2 km
  • Thyssen-Bornemisza National Museum - 5 min walk - 0.4 km
  • Gran Via - 5 min walk - 0.4 km
  • Plaza Mayor - 9 min walk - 0.8 km

Getting around

  • Sevilla Station - 4 min walk
  • Madrid Recoletos Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 30 min drive

Restaurants

  • ‪Pampa Beef - ‬1 min walk
  • ‪Barografo - ‬1 min walk
  • ‪La Venencia - ‬2 min walk
  • ‪Prada A Tope - ‬1 min walk
  • ‪Restaurante Viva Madrid - ‬1 min walk

About this property

Santa Ana Apartments Las Letras

Apartment with kitchen, steps from Plaza de Santa Ana
This smoke-free aparthotel features concierge services, free WiFi in public areas, and multilingual staff assistance. Each apartment features a kitchen with a refrigerator and a microwave, plus a washing machine and a Smart TV with cable channels. Comforts include a pillowtop bed and premium bedding, and also available are a coffee/tea maker and a flat-screen TV. Housekeeping is available on request.
Santa Ana Apartments Las Letras offers 35 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils.

Bathrooms include showers, complimentary toiletries, and hair dryers. 42-inch Smart televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 37.45 per day); discounts available

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Laundry

  • Laundry detergent
  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator (27 inch wide door)
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 35 units
  • 6 floors
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Nearby parking fee: EUR 37.45 per day (1312 ft away)
  • Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

11Th Principe Splendom Suites Aparthotel Madrid
11Th Principe Splendom Suites Aparthotel
11Th Principe Splendom Suites Madrid
11Th Principe Splendom Suites
Apartamentos Principe 11
11Th Principe by Splendom Suites

Frequently asked questions

Is Santa Ana Apartments Las Letras pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Santa Ana Apartments Las Letras?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Santa Ana Apartments Las Letras?

Check-out is at 11 AM.

Where is Santa Ana Apartments Las Letras located?

Located in Madrid Centro, this aparthotel is steps from Plaza de Canalejas and Plaza de Santa Ana. Puerta del Sol and Gran Via are also within 10 minutes. Sevilla Station and Sol Station are within a 5-minute walk.

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Reviews

Santa Ana Apartments Las Letras Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 415 out of 664 reviews
Rating 8 - Good. 168 out of 664 reviews
Rating 6 - Okay. 47 out of 664 reviews
Rating 4 - Poor. 12 out of 664 reviews
Rating 2 - Terrible. 22 out of 664 reviews

Reviews

10/10 Excellent

Amir

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, very spacious and clean.
Stayed 3 nights in Oct 2025

10/10 Excellent

Pedro

Liked: Cleanliness, room comfort, communication
Great location, easy to get to and find. Walking distance from anything you would want.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alan

Liked: Cleanliness, room comfort, communication
This location was excellent and easy to get around Madrid from this location
Stayed 5 nights in Jul 2025

10/10 Excellent

DAVID

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and peaceful in busy Madrid. Lots of restaurants and shops nearby
Stayed 3 nights in Jul 2025

10/10 Excellent

Dan

Liked: Cleanliness, amenities, property conditions & facilities, communication
We liked almost everything about this property. Amazing location within walking distance of many amazing things. Literally our only complaint was out of their control: There is a nightclub below the hotel and you can hear some music late at night. Ear plugs are included for free. We would and are staying again.
Stayed 4 nights in Sep 2025

8/10 Good

katharine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy access to metro and tourists sites and restaurants.
Stayed 3 nights in May 2025

8/10 Good

Fraser

Liked: Cleanliness, property conditions & facilities, communication
It's certainly good, nice space, but fairly basic amenities. I'd say 8.2 out of 10
Stayed 1 night in Aug 2025

8/10 Good

JaeWook

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was close to tourist attractions, so it was easy to get around and there were plenty of places to eat, shop, and see.
Stayed 1 night in Apr 2025

10/10 Excellent

nosleidy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice location, great communication!!
Stayed 1 night in Mar 2025

8/10 Good

Florence

Liked: Cleanliness, property conditions & facilities, communication
I like the property is easy to access. It is clean and tidy. All equipped with the kitchen appliances.
Stayed 2 nights in May 2025

8/10 Good

JOSE

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property was clean. Management was timely responsive. The only drawback was that there's an antro next door starts at 1:00 am and ends at around 6:00am. daily. Ear plugs help but if one is extremely sensitive to noise, you might need more than earplugs. Any other time other than the antro hours, the hotel had average noise for city hotel.
Stayed 7 nights in Aug 2025

10/10 Excellent

Joaquin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice and accommodating staff. Great city life at night. Centrally located.
Stayed 3 nights in Jun 2024

10/10 Excellent

Gema

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was a great stay for my family of 4. Everything close by and the hotel staff was excellent!
Stayed 4 nights in Jun 2024

8/10 Good

Shahena

Liked: Cleanliness, property conditions & facilities, communication
Clean property, comfortable stay, good location.
Stayed 1 night in Apr 2024

10/10 Excellent

Rajashri

Liked: Cleanliness, room comfort, communication
We loved our two night stay in Sonder apartment in Madrid. Located in the Centro it was absolutely close by to most of the places we wanted to visit. Would highly recommend the places
Stayed 2 nights in Jan 2025

10/10 Excellent

Parker

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very comfortable and a beautiful property!!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Williams

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful space in the center of Madrid. Easy access, clear check in instructions and perfect communication. I will definitely stay in this studio again.
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, easy check in, everything we need was there.
Stayed 3 nights in May 2024

10/10 Excellent

Efthalia

Liked: Cleanliness, property conditions & facilities, communication
Clean and spacious Little details were nice Thank you
Stayed 3 nights in Jan 2025

10/10 Excellent

Nicole

Liked: Cleanliness, room comfort, communication

Clean, simple and exactly what I needed

Great location, clean room with everything I needed. Lots of communication from the company made check-in very easy despite there being no front desk staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Miguel

Liked: Cleanliness, room comfort, communication

Great location

Great stay. I would recommend Sonder as al alternative to hotels, especially when travel with family. The location of this Sonder is perfect and close to all of Madrid famous landmarks at the city center. Close to public transportation and right above a mini market which made eating or having some snacks at the property very convenient.
Stayed 4 nights in Jan 2025

4/10 Poor

James

Disliked: Communication
They are a bunch of cheapskates. 2 people for 5 days and they only gave us 4 coffee pods total. Almost ran out of toilet paper, they didn’t replenish the supply cabinet for our last 3 mornings. The Kleenex dispenser fell off the wall. The surface of the bathroom sink counter stuck out over the toilet so you sort to had to do the limbo to sit down. The pump on the shampoo dispenser was stuck do couldn’t use it. No safe in room for passports. Shower floor was very slippery and dangerous. Bed was comfortable and the location was fantastic
Stayed 5 nights in Sep 2025

10/10 Excellent

Soren

Liked: Cleanliness, room comfort, communication

Perfect and central

Perfect place near city center and still quit and good place with kitchen and nice living room.. bed and everything was so nice.
Stayed 2 nights in Jan 2025

10/10 Excellent

prasad

Liked: Cleanliness, amenities, property conditions & facilities, communication
Pros: Location, responsive team. Cons: In bathroom toilet placement, absence of exhaust, hot water limitation. But still overall, I would recommend this place.
Stayed 8 nights in May 2025

10/10 Excellent

Michel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location within walking distance to everything. Communication with staff amazing. Will definitely stay here again
Stayed 7 nights in Jul 2024