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Aparthotel

Apartamentos Recoletos

3.0 star property
Central aparthotel with a 24-hour front desk connected to the convention center in Madrid

Choose dates to view prices

Apartamentos Recoletos sits in Madrid's center, offering a practical base near the Prado Museum and Puerta del Sol. Guests appreciate the multilingual staff, convenient laundry services, and luggage storage that help create a hassle-free stay in Spain's vibrant capital.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is ₩167,158
₩183,874 total
includes taxes & fees
Nov 30 - Dec 1

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Apartment (1-4 people)

1 bedroom, in-room safe, blackout drapes, soundproofing

Apartment (1-4 people)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds OR 1 Double Bed and 2 Twin Sofa Beds

View all photos for Junior Suite (Apartment )

Junior Suite (Apartment ) | Living area | Flat-screen TV

Junior Suite (Apartment )

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2016
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Sofa Beds

View all photos for Double Room

Double Room | 1 bedroom, in-room safe, blackout drapes, soundproofing

Double Room

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Renovated in 2016
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

1 bedroom, in-room safe, blackout drapes, soundproofing

Family Room

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Renovated in 2016
  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds OR 1 Double Bed and 2 Twin Sofa Beds

View all photos for Triple Room (1-3 people)

1 bedroom, in-room safe, blackout drapes, soundproofing

Triple Room (1-3 people)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment (1-2 people)

1 bedroom, in-room safe, blackout drapes, soundproofing

Apartment (1-2 people)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Economy Room

Economy Room | 1 bedroom, in-room safe, blackout drapes, soundproofing

Economy Room

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Calle de Villanueva, 2, Madrid, Madrid, 28001

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 km
  • Plaza de Colon - 3 min walk - 0.3 km
  • Calle de Alcalá - 5 min walk - 0.5 km
  • Puerta de Alcalá - 6 min walk - 0.6 km
  • Gran Via - 11 min walk - 1.0 km

Getting around

  • Madrid Recoletos Station - 1 min walk
  • Colon Station - 4 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪El Café Gijón - ‬2 min walk
  • ‪Sala De Despecho - ‬1 min walk
  • ‪Li-Onna - ‬2 min walk
  • ‪El Barril de Recoletos - ‬2 min walk
  • ‪Nomo Braganza - ‬2 min walk

About this property

Apartamentos Recoletos

Central aparthotel with a 24-hour front desk connected to the convention center in Madrid
Concierge services, dry cleaning, and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite. Each apartment provides a dining area and a refrigerator, plus free WiFi and a flat-screen TV with digital channels. A stovetop, room service, and a hair dryer are among the other amenities available to guests.
Apartamentos Recoletos offers 132 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate dining areas. Flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available
  • Area shuttle (surcharge) up to 5 m

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Room service (limited hours)

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • Flat-screen TV with digital channels

Laundry

  • Laundry facilities
  • Laundry service

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • In-room roll-in shower
  • Wheelchair-accessible path of travel
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Connected to a convention center
  • Connected to a shopping center
  • In the city center
  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 132 units
  • 4 floors
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - _
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

Property is also known as

Apartamentos Recoletos
Apartamentos Recoletos Apartment
Apartamentos Recoletos Apartment Madrid
Apartamentos Recoletos Madrid
Apart-Hotel Serrano Recoletos Madrid
Apart-Hotel Serrano Recoletos
Serrano Recoletos Madrid
Serrano Recoletos
Apart-Hotel Serrano Recoletos Aparthotel
Apart-Hotel Serrano Aparthotel
Apart-Hotel Serrano
Apart Hotel Serrano Recoletos
Apartamentos Recoletos Madrid
Apart Hotel Serrano Recoletos
Apartamentos Recoletos Aparthotel
Apartamentos Recoletos Aparthotel Madrid

Frequently asked questions

Is Apartamentos Recoletos pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Apartamentos Recoletos?

As of Nov 14, 2025, prices found for a 1-night stay for 2 adults at Apartamentos Recoletos on Nov 30, 2025 start from ₩167,158, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Apartamentos Recoletos?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Apartamentos Recoletos?

Check-out is at noon.

Where is Apartamentos Recoletos located?

Located in Salamanca, this aparthotel is within a 10-minute walk of Paseo de la Castellana, Gran Via, and Puerta de Alcalá. Puerta del Sol and Plaza Mayor are also within 1 mi (2 km). Madrid Recoletos Station is only a 2-minute walk and Colon Station is 4 minutes.

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Reviews

Apartamentos Recoletos Reviews

8.0

Very Good

8.0

Cleanliness

9.0

Location

7.8

Staff & service

7.2

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 236 out of 659 reviews
Rating 8 - Good. 235 out of 659 reviews
Rating 6 - Okay. 118 out of 659 reviews
Rating 4 - Poor. 45 out of 659 reviews
Rating 2 - Terrible. 25 out of 659 reviews

Reviews

8/10 Good

Richard

Liked: Cleanliness, amenities, communication
Excellent location
Stayed 5 nights in Aug 2025

10/10 Excellent

JUAN FRANCISCO DE ASIS

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was excellent, kindness of the personnel at the reception desk. Outstanding
Stayed 3 nights in Sep 2025

10/10 Excellent

Mabel

Liked: Cleanliness, property conditions & facilities, communication
Great location. Super comfy. With all kitchen needs for a comfy meal at home when needed. Extra beds. Clean sheets. Super great staff.
Stayed 1 night in Jul 2025

8/10 Good

Juan Carlos

Lifts should be better
Stayed 1 night in Sep 2025

10/10 Excellent

Marbella

Liked: Cleanliness, property conditions & facilities, communication
Super hot in summer
Stayed 4 nights in Jul 2025

8/10 Good

Norberto

Liked: Cleanliness, communication
Disliked: Property conditions & facilities
Location outstanding. frniture and interior need upgrade. Service very good. Carpets & elevators need improvement
Stayed 4 nights in Jul 2025

6/10 Okay

Jose

Liked: Cleanliness, property conditions & facilities, communication
I only stayed one night. The apartment is good for a short stay. The area around the property is very good. It was hot at night in the bedroom. The air conditioner doesn’t function properly. The staff was very welcoming.
Stayed 1 night in Jul 2025

8/10 Good

Shankarappa Sunil Kumar

Liked: Cleanliness, room comfort, communication
Overall good. However a slightly bigger kitchen of flow of water in shower and Kitchen would have been ideal
Stayed 5 nights in Jul 2025

6/10 Okay

carlos

Disliked: Amenities, property conditions & facilities
The property is not well represented in the photos you see online, the elevators are tiny with one of them not working, the lobby entrance is the only nice thing about the property. The apartment it self feels old and had a weird smell, the AC did not fully work, the room never felt really cool. The location is good. Overall for 1-2 nights it works, but if you want to have a nice room for a longer stay this is not the place.
Stayed 2 nights in Sep 2025

10/10 Excellent

Perry

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location!!
Stayed 2 nights in Sep 2022

10/10 Excellent

JUAN

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great room, clean, close to everything
Stayed 3 nights in May 2024

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities, communication
Well located
Stayed 2 nights in Sep 2024

10/10 Excellent

Yanet

Liked: Cleanliness, property conditions & facilities, communication
The location is incredible good, you can walk every where, with shopping and resturants super close
Stayed 7 nights in Aug 2023

10/10 Excellent

NELSON

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything great ! Good location.
Stayed 3 nights in Jun 2024

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Nice and clean.
Stayed 4 nights in Oct 2023

10/10 Excellent

Salomon

Liked: Cleanliness, property conditions & facilities, communication
They clean your room everyday, centric location and safe neighborhood.
Stayed 8 nights in Feb 2024

8/10 Good

Beverly L

Liked: Cleanliness, room comfort, communication
Location was fabulous! Staff were helpful and friendly. Room was just OK, nothing special. It had the basics needed for our stay.
Stayed 1 night in Mar 2024

4/10 Poor

GERARDO

Liked: Communication
Disliked: Amenities
Check in/out simple and fast
Stayed 1 night in Mar 2023

10/10 Excellent

Ivan

Liked: Cleanliness, room comfort, communication

Great apt-hotel near Recoletos/El Retiro/Gran Via

Very convenient location right across from the Recoletos subway entrance and within walking distance to the Cibeles fountain, the busy Gran Via and the beautiful El Retiro Park. The apartment itself is spacious and ours opens up to a view of the street by the beautiful National Library next door. Very friendly and helpful service (they graciously worked w/us to leave our luggages there prior to our visit due to our travel arrangements) and they provided helpful hints on the area. Great stay, great hotel, great service.
National Library right next door
View from our room
Rows of rooms in a Brutalist architecture
Stayed 1 night in May 2023

4/10 Poor

HuaiShih

Disliked: Amenities, property conditions & facilities, communication
Not enough outlets in the room, no chairs in the room and room is too small for a family room.
Stayed 3 nights in Jul 2024

4/10 Poor

Oscar

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We were under the impression that we would have air con given the advert for the rooms and hotel said it had air conditioning. However, upon entry to the room, it was boiling. We had a portable unit to use as the building landlord had not yet turned on the air con for the building, however it did not work. The reception just kept saying we have the portable unit so it’s fine but it was broken and only blew hot air. After two awful nights of no sleep, we complained again and the reception then came upstairs and agreed that it was broken and they would source a new machine. We then had two nights of okay sleep. It was a real shame that the hotel and Expedia both did not take any action sooner than two nights of no sleep, so we will not be staying here again. If we were under the impression there was no air con, then of course we would have been happier.
Stayed 4 nights in Apr 2025

2/10 Terrible

Ricardo

Disliked: Cleanliness, amenities, property conditions & facilities
The Worst experience ever! Starting with broken head shower (couldn't take a shaower when arrived), the air conditioner is actually like a fan mode (not cool air ever), and the wrost part bed bugs. They changed us tooma and of course bed bugs every where. The second room had a non workong hair dryer. The cleaning ladies turn the "air conditioner" to fan, which means there is no air at all, in summer thisbis a no no, and more is you only have a fan The facilities need some work done. The front desk people try to help to some extend. They were not knowledgeable about the surroundings. I do not recommend this place at all. I won't come back.
Stayed 4 nights in Aug 2024

2/10 Terrible

Joeli

Disliked: Cleanliness, amenities, property conditions & facilities, communication
THE WORST service!The overwhelming stench of cigarette smoke was pervasive and intolerable in our room. We booked for 4 nights and checked out the same day. Upon our check in we just dropped our bags. We went to the front dest and asked for a king size bed. They insured us to be fixed upon our return. We got back around 10pm to find out the only personal in the hotel was the cleaning clerk who couldn't help us at the time. We also noticed the awful cigarrette smell and begged for another room since my son has asthma and we could not stop coughing. The cleaning/front desk clerk called some one and said we had to wait until the next day. At 11pm, my 7 year old and husband had to get our bags and checked out. They refused to a full refund and not even Expedia agents could get a hold of their personal!! There are plenty of options in Madrid and this place it might be one of the worst service.
Stayed 4 nights in Dec 2023

8/10 Good

Julio

Liked: Cleanliness, property conditions & facilities, communication
It’s a nice quiet hotel, close to museum and shopping.
Stayed 2 nights in Oct 2025

4/10 Poor

mary

Disliked: Cleanliness, property conditions & facilities, communication
Location is good. Hotel itself is max 2 stars. old and not maintained, room paint was chipped off. poor choice beds are not comfy and keep on moving.
Stayed 3 nights in Oct 2025