Thanks for sharing this excellent rating

Dear Anonymous, Thank you for your excelent feedback, Sincerely, H General Manager

Thanks for your rating. Hope to see you again at Tótem Madrid

Thank you very much for your kind comment! At Hotel Tótem, we strive to provide our guests with an exceptional experience, and we are delighted to hear that we have met your expectations. We look forward to welcoming you again on your next visit to the city. We would be delighted to assist you once more!

We are incredibly honored by your perfect rating of 5! At Hotel Tótem, our main goal is to provide our guests with an exceptional experience, and we are thrilled to hear that we have succeeded in meeting your expectations. We look forward to welcoming you again in the future and offering another memorable stay.

Thank you for your kind words! We're delighted to hear that our staff provided you with excellent service throughout your stay. We're also pleased to know that you enjoyed our amazing location at Salamanca district. We look forward to welcoming you back in the future so you can continue to enjoy our service and prime location.

¡Muchas gracias por sus amables palabras! Nos alegra enormemente saber que disfrutase de su estancia en el hotel Tótem Madrid y que pudimos resolver el problema de su reserva de manera satisfactoria. Nos esforzamos por brindar un servicio excepcional y una experiencia cómoda a todos nuestros huéspedes. ¡Esperamos verle pronto de nuevo en nuestro hotel y que pueda disfrutar aún más de nuestras instalaciones y ubicación privilegiada!

Thank you for your positive feedback at Tótem Madrid! We're delighted you appreciated our great location and enjoyed dining at Pimiento Verde. We look forward to welcoming you back soon!

Dear Anibal, We sincerely apologize to hear that your experience at our hotel did not meet your expectations, and we want to express our regret for any inconvenience you may have encountered during your stay. Guest satisfaction is of utmost importance to us, and we appreciate you taking the time to share your feedback.We would love the opportunity to better understand the details of your experience so that we can address any specific issues that may have arisen. If you're willing, please contact us directly so that we can work to improve and ensure that your future visits are more satisfying.We value your feedback and appreciate the chance to learn and grow from this experience. We hope to regain your trust in the future and provide you with a positive experience.Sincerely,

Agradecemos sinceramente tu preferencia y tus amables palabras! Nos alegra saber que has tenido experiencias positivas en TÓTEM y que consideras nuestro hotel excelente. Estamos comprometidos a brindar un servicio excepcional y a hacer que cada estancia sea memorable. Si hay algo en particular que te gusta o alguna área en la que podamos mejorar aún más, no dudes en hacérnoslo saber. Valoramos tu lealtad como huésped frecuente y esperamos seguir superando tus expectativas en futuras visitas. ¡Gracias por elegir TÓTEM!

Thank you for your positive feedback! We're delighted to hear that you found our location great. We strive to provide a convenient and accessible setting for our customers, and it's always rewarding to know that our efforts are appreciated. If there's anything specific you enjoyed about the location or if you have any suggestions for improvement, we'd love to hear more.

Gracias por la puntuación.

Gracias por la puntuación.

Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the ongoing lobby refurbishment during your stay. We understand that the atmosphere plays a crucial role in the overall guest experience, and we regret that you were not able to fully enjoy it.We are delighted to hear that our team was able to provide you with an upgrade to help compensate for the inconvenience. It is our priority to ensure that our guests feel valued and appreciated, even during periods of renovation.Additionally, we are pleased that you took advantage of our complimentary bar consumption. We hope this added touch enhanced your overall experience with us. Your satisfaction is of the utmost importance, and we appreciate your understanding as we work to improve our facilities.We look forward to welcoming you back in the future, once the refurbishment is complete, so that you can fully enjoy the revitalized ambiance and atmosphere.Best regards

Muchas gracias por su puntuación.

Estimado Sr. João Alberto,Muito obrigado pelas suas palavras. Motiva-nos a continuar na mesma linha e poder oferecer aos nossos clientes uma experiência inesquecível em Madrid. Muito obrigado pela confiança depositada no Tótem Hotel.Melhores Cumprimentos,Egoitz Gastón.

Estimada Maria del Carmen, Le agradecemos la puntuación compartida con el resto de clientes de Tótem Madrid. Esperamos poder volver a recibirle en próximas ocasiones. Cordialmente

¡Muchas gracias por sus amables palabras! Nos alegra saber que nuestro servicio y ubicación cumplen con sus expectativas. Trabajamos arduamente para ofrecer la mejor experiencia posible a nuestros clientes, y es gratificante recibir comentarios positivos como el suyo. Si hay algo específico que le haya impresionado o si tiene sugerencias para mejorar aún más, no dude en hacérnoslo saber. Estamos aquí para garantizar que su experiencia con nosotros sea siempre "mejor imposible". ¡Esperamos verle nuevamente pronto!

Agradecemos sinceramente tu calificación máxima para nuestro hotel. Esperamos poder volver a recibirle en Tótem Madrid

Thank you for taking the time to share your thoughts about your recent stay at our hotel. We are delighted to hear that you enjoyed your experience, and we appreciate your positive feedback.One aspect we are particularly proud of is our hotel's prime location. We are thrilled to have been able to enhance your stay through our excellent location. We look forward to welcoming you back in the future and providing you with another memorable stay.Thank you for choosing our hotel, and please don't hesitate to reach out if you have any questions or require any assistance in planning your next visit.Warm regards,

Dear Mónica, Your feedback is important to us, and we appreciate your honesty. We constantly strive to improve our accommodations and guest experience. If you have any specific suggestions or if there's anything else we can do to make your stay more comfortable, please don't hesitate to let us know. Your input will help us make the necessary adjustments to enhance our rooms and provide a more enjoyable stay for our guests. Thank you for choosing our establishment, and we hope to have the opportunity to host you again in the future.

Thank you for taking the time to leave such a wonderful review of our hotel. We truly appreciate your feedback and are delighted to hear that you had a positive experience during your stay.We take great pride in our hotel's prime location at Salamanca District and are pleased that it contributed to your overall enjoyment. We believe that a fantastic location can significantly enhance our guests' experience, and we are thrilled that you found it to be great.We hope to have the pleasure of welcoming you back to our lovely hotel in the future. If you have any questions or if there is anything else we can assist you with, please do not hesitate to reach out.

Dear guest,Thank you for your feedback.We are glad to know that you fully enjoy your stay at TÓTEM and the amenities,Kind Regards,Adela Valderrama,

¡Gracias por tu fantástica reseña! Nos alegra saber que tu experiencia en Tótem fue tan positiva. La ubicación y el servicio son aspectos clave para que los huéspedes se sientan cómodos y satisfechos, y es genial saber que cumplimos con tus expectativas en ambos aspectos.Nuestro equipo se esfuerza continuamente por brindar un servicio excepcional a nuestros clientes, y tu elogio es una gran motivación para seguir haciéndolo. Esperamos que tengas la oportunidad de volver a visitarnos en el futuro y que podamos seguir ofreciéndote una experiencia inolvidable.Si tienes alguna sugerencia o comentario adicional sobre tu estancia, no dudes en compartirla. Valoramos la retroalimentación de nuestros huéspedes, ya que nos ayuda a mejorar aún más.

Estimada Monica,Gracias por su puntuación sobre el servicio recibido en nuestro hotel. Siempre nos esforzamos por brindar a nuestros huéspedes una experiencia excepcional y es gratificante. Esperamos que nos visite nuevamente y tendremos en cuenta sus comentarios para su próxima estancia.Saludos cordiales

Dear Edward,Thank you for taking the time to share your feedback with us. We greatly appreciate your detailed review and are delighted to hear that you found our staff, particularly Paula, to be very friendly and helpful. We will certainly pass along your kind words to her.We're also pleased that you enjoyed our good location, lovely lobby bar, modern setting, and comfortable beds. Your comfort and satisfaction are important to us, and we're glad to know that these aspects met your expectations.We do apologize for any inconvenience you experienced with the room accommodations during your stay. We understand that the first night's room was on the smaller side and somewhat awkwardly shaped, with limited storage and space to move around. We value your feedback, and we will use it to improve the overall guest experience. We're happy to hear that the second night's room was more suitable, with additional space and adequate facilities.At Tótem Madrid, we strive to make every guest's stay as enjoyable as possible, and your input helps us achieve that goal. Should you decide to stay with us again in the future, please don't hesitate to inform us of your room preferences, and we will do our best to accommodate your needs.Once again, we appreciate your valuable feedback and hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.Best regards,

Estimada Gabriela, Nos alegra mucho saber que disfrutase de tu estancia en el Hotel Tótem Madrid y que quedaste satisfecho con nuestro servicio. Siempre nos esforzamos por brindar a nuestros huéspedes una experiencia excepcional y es gratificante saber que lo logramos. Esperamos tener el placer de recibirle nuevamente en el futuro. ¡Gracias por elegirnos y por tomarse el tiempo para dejarnos tu opinión positiva!

Dear Vanessa,Thank you for choosing us for your stay in Madrid. We greatly appreciate your comments and we will be delighted to welcome you back to TÓTEM.Best regards,

Estimada Mónica,Muchas gracias por ofrecernos la mayor puntuación. Esperamos poderle recibir nuevamente en un futuro muy próximo. Cordialmente,

Dear Regina,We are absolutely thrilled to read your review and are truly appreciative of your perfect 10/10 rating! Thank you for taking the time to share your thoughts and experiences with us.Your review with the "TOP" designation is an incredible accolade, and we couldn't be happier to know that you had such a fantastic stay at our establishment. Your satisfaction is of the utmost importance to us, and it is clear that we were able to meet and exceed your expectations.Regina, thank you once again for choosing our establishment and for leaving such a glowing review. We hope to welcome you back in the future and continue providing you with top-notch experiences.

Gracias por tomarte el tiempo para dejarnos una calificación positiva. Apreciamos mucho tu apoyo y estamos encantados de que hayas disfrutado de tu estancia con nosotros. Si en algún momento decides volver, estaremos encantados de recibirte nuevamente en Tótem Madrid y hacer que tu experiencia sea aún mejor.¡Esperamos verte de nuevo en el futuro!

¡Muchas gracias por tu maravillosa reseña! Estamos encantados de saber que tu experiencia en nuestro hotel fue excelente en todos los aspectos, desde el servicio hasta la ubicación y las instalaciones. Tu recomendación significa mucho para nosotros y es un verdadero incentivo para nuestro equipo.Esperamos poder recibirte nuevamente en un futuro cercano y seguir brindándote el mismo nivel de excelencia que experimentaste durante tu estancia.Gracias por elegirnos y por compartir tu opinión positiva.Saludos cordiales,

Estimado Andrés, Muchas gracias por puntuar el Hotel Tótem Madrid con la mejor puntuación. Esperamos poder volver a recibirle muy pronto. Reciba un saludo,

Gracias por la puntuación al Hotel Tótem Madrid. Esperamos poder volver a recibirle pronto. Cordialmente,

Dear Carina, Thank you so much for taking the time to share your thoughts about your recent experience with us. We are delighted to hear that you had a great stay and enjoyed our prime location.Our staff takes great pride in providing exceptional service, and it's wonderful to know that their courteous and helpful nature left a positive impression on you.We are also thrilled to hear that you found your room lovely. We strive to create a comfortable and welcoming atmosphere for our guests, and it's rewarding to know that you felt comfortable during your stay.Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. If you have any suggestions or if there's anything specific that stood out to you during your stay, please feel free to share. We are always eager to improve and enhance the experience for our valued guests. Thank you again for choosing our establishment, and we hope to see you again soon!

Estimada Monica,Agradecemos que le haya gustado su estancia en el hotel TÓTEM Madrid. Es un placer para nosotros atender siempre de la mejor manera a nuestros clientes y su opinión es muy importante.Estaremos encantados de volver a recibirla.Saludos cordiales,

Estimado Diego,Le agradecemos la puntuación compartida con el resto de los viajeros.Esperamos poder recibirle nuevamente en el hotel Tótem Madrid.

Le agradecemos que comparta su puntuación con el resto de usuarios.Esperamos poder recibirle nuevamente en Tótem Madrid

Thank you for your wonderful review, Federico. We are delighted to hear that you had an exceptional experience during your stay. Our team is dedicated to providing outstanding service and ensuring our guests feel at home.

Muchas gracias por compartir la máxima puntuación con el hotel Tótem Madrid. Esperamos poder recibirle nuevamente en un futuro próximo.

Le agradecemos enormemente que comparta la máxima puntuación con el hotel Tótem Madrid. Esperamos poder recibirle nuevamente en un futuro próximo.

Muchas gracias por compartir la máxima puntuación con el hotel Tótem Madrid. Esperamos poder recibirle nuevamente en un futuro próximo.

¡Muchas gracias por tu amable comentario Andrea! Nos alegra saber que nuestro servicio fue excelente y que disfrutaste de tu experiencia con nosotros. En Tótem Madrid, nuestro objetivo es brindar a nuestros huéspedes la mejor atención y comodidad posible. Esperamos poder volver a recibirte muy pronto.

Estimado cliente,Gracias por comentarnos y su alta puntuación.Nos alegra saber que haya disfrutado de su estancia.Reciba un cordial saludo,

Estimado cliente,Gracias por su comentario y puntuación.Nos alegra saber que haya disfrutado de su estancia.Esperamos volver a verle pronto por aquí.

Estimado Sr. Carlos Manuel,Gracias por compartir su comentario con nosotros.Nos alegra saber que ha tenido una buena experiencia.Esperamos verle muy prontoUn cordial saludo,

Buenas tardes Ernesto,Gracias por su comentario,Le agradecemos su alta puntuación.Esperamos que haya disfrutado de su estancia.Reciba un cordial saludo,

Dear Ernesto,Thank you for your kind words.We are glad to know that you fully enjoyed your experience at TÓTEM HOTEL,We hope to welcoming you soon,Kind Regards,

Buenos días Efrain,Agradecemos su comentario positivo sobre el hotel.Reciba un cordial saludo,