Hotel Serrano

Property class: 4

Choose dates to view prices

Close to Puerta de Alcalá and Plaza de Cibeles, Hotel Serrano provides a coffee shop/cafe, dry cleaning/laundry services, and car rentals on site. In addition to a bar, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
  • Laundry
  • Room service
The current price is ₩196,507
₩216,158 total
includes taxes & fees
Nov 15 - Nov 16

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

A hotel room with a bed, bedside table, lamp, and a view of the bathroom.

Single Room

8.0 out of 10
Very good
(19 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

A hotel room with a bed, a desk, a TV, a chair, and a bench.

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Double Room

A hotel room with two beds, each with red bedding and pillows, a nightstand with a lamp, and a window with curtains.

Double Room

9.0 out of 10
Wonderful
(34 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Double Room Single Use

A bathroom with a large round mirror, a white sink, and a glass shower enclosure.

Double Room Single Use

9.2 out of 10
Wonderful
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Located in Salamanca, a neighborhood in Madrid, Hotel Serrano is near a metro station. Puerta de Alcalá and Plaza de Cibeles are notable landmarks, and travelers looking to shop may want to visit Paseo de la Castellana and Gran Via. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
Calle de Marques de Villamejor, 8, Madrid, Madrid, 28006

What's nearby

  • A modern plaza with a central monument, surrounded by contemporary buildings with glass facades.
    Paseo de la Castellana
    1 min walk - 0.0 km
  • A large statue in a plaza with a fountain, surrounded by buildings.
    Plaza de Colon
    10 min walk - 0.9 km
  • ABC Serrano
    2 min walk - 0.2 km
  • El Corte Inglés
    5 min walk - 0.5 km
  • U.S. Embassy
    7 min walk - 0.6 km

Getting around

  • Nunez de Balboa Station
    7 min walk
  • Madrid Recoletos Station
    12 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    21 min drive

Restaurants

  • Honest Greens Serrano
    4 min walk
  • Five Guys - Serrano
    4 min walk
  • Starbucks
    4 min walk
  • Flor y Nata
    3 min walk
  • Magnum Bar by Villa Magna
    2 min walk

About this property

Hotel Serrano

  • Upscale hotel near Puerta de Alcalá
  • Located close to Plaza de Cibeles and Movistar Arena, Hotel Serrano provides a coffee shop/cafe, dry cleaning/laundry services, and car rentals on site. In addition to a bar, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Buffet breakfast (surcharge), babysitting (surcharge), and tour/ticket assistance
    • Concierge services, free newspapers, and a front-desk safe
    • Luggage storage, an elevator, and multilingual staff
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guestrooms at Hotel Serrano boast comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with bidets and tubs or showers
    • Daily housekeeping and phones

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includes taxes & fees
Nov 22 - Nov 23
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Frequently asked questions

Is Hotel Serrano pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Serrano?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Serrano on Nov 15, 2026 start from ₩196,507, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Serrano?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Serrano?

Check-out is at noon.

Where is Hotel Serrano located?

Located in Salamanca, this hotel is within 1 mi (2 km) of Paseo de la Castellana, El Retiro Park, and Gran Via. Puerta de Alcalá and Plaza de Cibeles are also within 1 mi (2 km). Nunez de Balboa Station is 7 minutes by foot and Ruben Dario Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Serrano Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 359 out of 606 reviews
Rating 8 - Good. 168 out of 606 reviews
Rating 6 - Okay. 54 out of 606 reviews
Rating 4 - Poor. 16 out of 606 reviews
Rating 2 - Terrible. 9 out of 606 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great short stay in a great location.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a very good location, It is just a few min walk to the Ruben Dario metro station. Room was comfortable and clean and staff were friendly and helpful.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very nice hotel.!! Great location!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to Castellana business district and Salamanca, and not far from central Madrid. Rooms are very modern, comfortable, clean, and overall very good for a short or medium stay. Will definitely be coming back.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great location to do shopping
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Love the hotel, excellent location.
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Location is excellent, half block form Calle Serrano and 1 block from Ortega y Gasset. It's an old building and a little bit outdated that would greatly benefit from some upgrades. The staff was very helpful. Considering the location and the price is great option.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Very clean room. Close to shops and excellent restaurants. Would definitely stay here again. Whole staff was very kind and helpful
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would book this hotel again without hesitation! The neighborhood is absolutely wonderful, walking distance to incredible shopping and dining. The streets are peaceful and picturesque - like something you’d see in a movie. Our room was more than comfortable and spacious for my husband and I. Staff was very friendly, would have loved to stay even longer!
Street nearby hotel, so quiet and pretty.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Amenities
Nice hotel perfectly located
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and super friendly staff
Stayed 8 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to transportation and several restaurants in the area.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and access to the train station, shopping district and museums.
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. We stayed only one night, but the staff were super friendly and the room very clean
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Excellent location
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for families visiting Madrid. Safe, clean and walkable to attractions, shopping and restaurants
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is located in an upscale shopping area but still very quiet in the night, walkable distance to major tourist attractions
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great Location, clean, a few minuts from Puerta de Arcalá
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Staff provided exceptional costumer service.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to shopping street, very clean. Easy check in process.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location service rooms all great!
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice experience! Location great!!! The staff very kind
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for tourists. You can walk to key areas such as El Retiro, Gran Vía, etc.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the city but not in a busy tourist area. Very close to shopping.
Stayed 1 night in Apr 2025