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Melia Madrid Princesa

5.0 star property
Luxury hotel with a 24-hour fitness center and spa services

Choose dates to view prices

Photo gallery for Melia Madrid Princesa

Restaurant
Indoor pool, open 11:00 AM to 9:00 PM, lifeguards on site
Lobby sitting area
Lobby sitting area
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Gym
  • Pet friendly
The current price is ₩185,522
₩204,074 total
includes taxes & fees
Aug 24 - Aug 25

Room options

Available filters for rooms
Showing 38 of 38 rooms

View all photos for The Level Grand Premium Connecting Views (4AD)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

The Level Grand Premium Connecting Views (4AD)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 71 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Grand Room (Premium Views - The Level Access,2+1)

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Grand Room (Premium Views - The Level Access,2+1)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for The Level Grand Premium Connecting Views (2+2)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

The Level Grand Premium Connecting Views (2+2)

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 71 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Melia Room, 1 Queen Bed

Melia Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Melia Room, 1 Queen Bed

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Level Room City View (2+1)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

The Level Room City View (2+1)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Room (Melia, 2+1)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Twin Room (Melia, 2+1)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for The Level Room City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

The Level Room City View

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Melia, 3)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Twin Room (Melia, 3)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for The Level, Junior Suite

The Level, Junior Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

The Level, Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Premium - The Level Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Grand Premium - The Level Lounge Access

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Level Room City View (3 adults)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

The Level Room City View (3 adults)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Room (Grand Premium The Level (2+1))

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room (Grand Premium The Level (2+1))

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room (2+2)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Family Room (2+2)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - queen
Down duvet
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Room (2+1)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Family Room (2+1)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - queen
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, City View

Premium Room, City View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, City View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Melia Twin Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Melia Twin Room

8.2 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Room (Premium Views - The Level Access)

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Grand Room (Premium Views - The Level Access)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite (Princesa)

Grand Suite (Princesa) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Grand Suite (Princesa)

Highlights

Deck/patio
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Melia Room, Triple Room

Melia Room, Triple Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Melia Room, Triple Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level, Suite

The Level, Suite | Living area | 43-inch flat-screen TV with satellite channels, TV

The Level, Suite

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Flat-screen TV
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Presidential Suite

Highlights

Deck/patio
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
  • 105 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Level Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

The Level Suite

  • Sleeps 2

View all photos for The Level Junior Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

The Level Junior Suite

  • Sleeps 2

View all photos for Presidential Suite The Level

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Presidential Suite The Level

  • Sleeps 2

View all photos for Melia Triple Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Melia Triple Room

  • Sleeps 3

View all photos for Grand Suite Princesa

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Grand Suite Princesa

  • Sleeps 2

View all photos for Family Kid Room 1 Queen Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Family Kid Room 1 Queen Bed

  • Sleeps 2

View all photos for PREMIUM VIEW

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

PREMIUM VIEW

  • Sleeps 2

View all photos for The Level Room City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

The Level Room City View

  • Sleeps 3

View all photos for The Level Grand Premium

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

The Level Grand Premium

  • Sleeps 2

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room

  • Sleeps 2

View all photos for The Level Grand Premium View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

The Level Grand Premium View

  • Sleeps 2

View all photos for Melia Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Melia Room

  • Sleeps 2

View all photos for Melia Twin Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Melia Twin Room

  • Sleeps 2

View all photos for FAMILY ROOM

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

FAMILY ROOM

  • Sleeps 2

View all photos for The Level Grand Princess Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

The Level Grand Princess Suite

  • Sleeps 2

View all photos for Melia Queen Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Melia Queen Room

  • Sleeps 2

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About the neighborhood

Map
Princesa 27, Madrid, Madrid, 28008

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.0 km
  • Gran Via - 8 min walk - 0.7 km
  • Plaza Mayor - 20 min walk - 1.7 km
  • Puerta del Sol - 3 min drive - 1.5 km
  • Prado Museum - 4 min drive - 2.5 km

Getting around

  • Ventura Rodriguez Station - 1 min walk
  • Madrid Principe Pio Station - 19 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪Jamones de Salamanca - ‬1 min walk
  • ‪Kai Thai - ‬2 min walk
  • ‪Cafeteria Dublin - ‬1 min walk
  • ‪The Fix - ‬2 min walk
  • ‪Bora Bora - ‬2 min walk

About this property

Melia Madrid Princesa

Luxury hotel near Plaza de España - Princesa
Located close to Lope de Vega Theatre and Gran Via, Melia Madrid Princesa provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at Restaurane Mosaico, the on-site restaurant. In addition to a 24-hour gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool with a lifeguard on site
  • Buffet breakfast (surcharge), bike rentals, and an electric car charging station
  • Express check-out, express check-in, and babysitting (surcharge)
  • Bicycle tour information, an elevator, and 18 meeting rooms
  • Guest reviews say great things about the helpful staff and location
Room features
All 273 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • 43-inch flat-screen TVs with premium channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

Arabic, Bulgarian, Chinese (Mandarin), English, French, German, Italian, Lithuanian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 32 per day)

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 28 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Bribone
  • Desayuno Moisaco
  • Restaurane Mosaico

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Indoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business center
  • Conference center (20,183 square feet of space)

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (59 inch wide door)
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1967
  • Eco-friendly cleaning products used
  • Lifeguards
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Please note: This property’s Half Board and Full Board rates do not include beverages.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 66.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 14 for children
  • Nearby parking fee: EUR 32 per day (656 ft away)
  • Pet fee: EUR 40 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 66.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 17 years old are allowed in the spa from 11 AM to 2 PM and must be accompanied by an adult.
The spa access fee is waived for guests booked in The Level room types.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 11:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Melia Hotel Madrid Princesa
Melia Madrid Princesa
Melia Madrid Princesa Hotel Madrid
Sol Melia Madrid Princesa
Melia Madrid Princesa Hotel
Melia Princesa Hotel
Melia Princesa
Meliá Madrid Princesa Hotel
Meliá Princesa Hotel
Meliá Princesa
Meliá Madrid Princesa
Melia Madrid Princesa Hotel
Melia Madrid Princesa Madrid
Melia Madrid Princesa Hotel Madrid

Frequently asked questions

Does Melia Madrid Princesa have a pool?

Yes, this property has an indoor pool. Pool access is from 11:00 AM–9:00 PM.

How much does it cost to stay at Melia Madrid Princesa?

As of Aug 19, 2025, prices found for a 1-night stay for 2 adults at Melia Madrid Princesa on Aug 24, 2025 start from ₩185,522, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Melia Madrid Princesa pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 40 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Melia Madrid Princesa?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Melia Madrid Princesa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Melia Madrid Princesa located?

Located in Moncloa - Arguelles, this luxury hotel is within a 10-minute walk of Plaza de España - Princesa, Gran Via, and Lope de Vega Theatre. Puerta del Sol and Plaza Mayor are also within 1 mi (2 km). Ventura Rodriguez Station is only a 2-minute walk and Arguelles Station is 5 minutes.

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Melia Madrid Princesa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 655 out of 1005 reviews
Rating 8 - Good. 246 out of 1005 reviews
Rating 6 - Okay. 59 out of 1005 reviews
Rating 4 - Poor. 24 out of 1005 reviews
Rating 2 - Terrible. 21 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Renzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice, breakfast is one of the best Ive seen in Spain, service is also great.
Stayed 2 nights in Aug 2025

10/10 Excellent

SAMY

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Jul 2025

10/10 Excellent

Theophilus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was gorgeous only problem is that its entrance was a bit hidden
Stayed 4 nights in Jul 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and friendly staff, the hotel was super clean, quiet and very convenient for our stay. There were some construction and repairs on the surrounding but we were able to enjoy the place. I will love staying in the future.
Stayed 1 night in Jul 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025

10/10 Excellent

SANTIAGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2025

10/10 Excellent

Arina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this property, staff was very attentive and loved how close everything was.
Stayed 4 nights in Apr 2025

8/10 Good

Mahdi

Liked: Property conditions & facilities
Hotel is under construction and it is very noisy
Stayed 5 nights in Jul 2025

10/10 Excellent

Dionne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel was fantastic as were the staff and the facilities. We thoroughly enjoyed our stay and Madrid was a wonderful place to visit.
Stayed 4 nights in Apr 2025

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel...nice people, excellent location, clean, confortable!
Stayed 6 nights in Feb 2025

10/10 Excellent

saloua

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Dec 2024

8/10 Good

Carmen Lucia Callen Ramirez de

Liked: Cleanliness, amenities, property conditions & facilities
Excellent amenities specially for the kids. They loved their surprise. Great location and service. Drop off entrance was being remodeled at the time this the only reason why I’m rating the property with 4 stars. Otherwise would be a 5 star rating.
Stayed 2 nights in Jun 2025

10/10 Excellent

Farkhodjon

Liked: Cleanliness, staff & service, property conditions & facilities
Great property conveniently located. We had great time during our short spring break stay.
Stayed 2 nights in Mar 2025

8/10 Good

Ching Hsiu

Liked: Cleanliness, staff & service
We have a room that has a large supporting beam in the middle of the room, obstructing We were not informed of this before and it didn’t show on any of the pictures. We were told that this is the case for all family rooms.
Stayed 3 nights in Jul 2025

6/10 Okay

Charles

Overprice
Stayed 2 nights in Jun 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Level Access rooms are the way to go here. Great concierge service and available food/drink options at breakfast and 5pm tapas. Walkable to several sightseeing destinations. Highly recommend and would return in a heartbeat!
Stayed 1 night in May 2025

8/10 Good

paulette

Great stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria del Rosario

Ver y Good stay
Stayed 5 nights in Dec 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was lovely. The breakfast and snacks as per of the Level package were really good. There was a power and water cut int he night on the second day which no one was informed of. We were on the 12th floor with no lift so highly dangerous. The next morning at breakfast there was a horrific driving from the works outside on the hotel, the whole way through breakfast which was poor. If I had known there were works going on, I may not have booked. Nothing was said in the communications with the hotel before. I found out on arrival after I had gotten lost finding the hotel as it’s under scaffolding at the entrance!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are the best of the best in Malaga
Stayed 2 nights in Mar 2025

10/10 Excellent

Shashank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended. Kids friendly. Walking distance to Gran Via.
Stayed 1 night in Apr 2025

8/10 Good

Weijia

Liked: Cleanliness, staff & service, property conditions & facilities
I like it
Stayed 3 nights in Apr 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and great breakfast in a pretty ambient
Stayed 9 nights in Aug 2024