Find hotels near Mae Nam Chinatown Market, Koh Samui from ₩35,946

"What a sad way to end a romance package with my girlfriend. I stayed at the W Ko Samui for three nights as part of a package. On day two I got severe food poisoning from a papaya salad cooking class that was included in our package — high fever, couldn’t keep anything down, completely bedridden. When my checkout day came I was in no condition to travel. I called management and asked if I could stay one additional night at a reduced rate given the circumstances. They quoted me a rate higher than what I had originally paid. The hotel was nearly empty. I explained the situation and how unreasonable it felt. They didn’t care. Because I was genuinely too sick to move to another property, I had no choice but to pay it. I’ve spent the last four months traveling throughout Asia and have stayed at numerous Marriott and Ritz-Carlton properties over the years. This was without question the worst customer service experience of the entire trip. Not a single gesture of goodwill — no acknowledgment that their cooking class made me ill, no flexibility, nothing. At this level of hospitality there is no shortage of competition. They have lost all of my future business, and I’d encourage anyone considering this property to keep that in mind."

"The staff were incredible! So kind, helpful and welcoming. When our room was cleaned, they were efficient and had staff maintain the yard & pool daily! The breakfast buffet had western and Thai foods so, there was lots of variety. We stayed here for our honeymoon and were so pleasantly surprised, we didn’t want to leave! I highly recommend staying at Fairhouse. "

"Very welcoming, excellent room, great pool and beach access!"

"Great location and our room was perfect with oceanfront room."

"It was an amazing place to stay for a great price close to many restaurants!"

"Great place to chill and relax"

"A wonderful scenic resort, away from the hustle & buslte but close enough by taxi. A resort that offers great food, exercise options and nice staff. We wished we had stayed here longer."

"An amazing place to stay! Swimming pool overlooking the beach, beautiful sunsets, great food and drinks! I came solo for a week and I am looking forward to coming back! Many restaurants and bars along the beach! "

"Fantastic place and people. Amazing villas. Would highly recommend, although I understand it is closing for a 2 year renovation very soon. "