Dear Somi,Thank you for sharing your feedback and providing a rating for your recent experience. We appreciate your input, and we'd like to understand how we can improve to make your next stay more enjoyable.If you have specific comments or suggestions that could help us elevate our services, please feel free to share them. Your feedback is valuable, and we're committed to making improvements.Sincerely,

Thank you for your stay at the Ibis London Heathrow, I do apologize that we haven't met your expectations this time. I hope in the near future you will give us the opportunity to welcome you again and show you our quality services.

Dear Jhoana,Thank you for sharing your feedback with us. We sincerely appreciate your kind words and are pleased to learn that you found IBIS London Heathrow Airport to be very clean and that you received excellent service during your stay. Maintaining a clean environment and delivering exceptional service are paramount to us, and we are delighted to have met your expectations in these regards.Your positive comments are truly appreciated, and it would be our pleasure to welcome you back for another outstanding stay in the future. Should you require any assistance or have any further feedback to share, please do not hesitate to reach out to us.Warm regards,Shakeb RahamanFront Of House Team LeaderIBIS London Heathrow Airport

Dear Sean,Thank you for taking the time to share your experience with us. We're delighted to hear that you had an excellent stay at IBIS London Heathrow Airport and that you found our hotel to be clean, quiet, and conveniently located for transit.Your positive feedback is greatly appreciated, and we're thrilled to know that you would choose to stay with us again.We look forward to welcoming you back for another enjoyable stay in the future. If you need any assistance with your future reservations or have any additional feedback to share, please feel free to reach out to us.Warm regards,Shakeb RahamanFront Of House Team LeaderIBIS London Heathrow Airport