“Unfortunately, our stay was very disappointing.
When we checked in, the front desk clerk appeared to be intoxicated. She did not scan our key cards correctly, which meant we had to return to the front desk to have them fixed. When my daughter asked for assistance with the room keys, the clerk was rude and had an attitude toward her.
The pool area was dark when we arrived, and we had to ask staff to turn on the lights. The hot tub was also not functioning properly—it was essentially a warm bath...
“Unfortunately, our stay was very disappointing.
When we checked in, the front desk clerk appeared to be intoxicated. She did not scan our key cards correctly, which meant we had to return to the front desk to have them fixed. When my daughter asked for assistance with the room keys, the clerk was rude and had an attitude toward her.
The pool area was dark when we arrived, and we had to ask staff to turn on the lights. The hot tub was also not functioning properly—it was essentially a warm bath...
Suzanne