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Heeren By The River

2.5 star property
Travelers can explore the lively night market before returning to a peaceful sanctuary for relaxation at this riverside retreat in Jonker Walk

Choose dates to view prices

Heeren By The River offers a quiet escape with a rooftop terrace perfect for unwinding after exploring Jonker Walk. Guests enjoy in-room WiFi to stay connected and free newspapers to keep up with current events, while the helpful multilingual staff is ready to assist.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

Superior Room | Desk, rollaway beds, free WiFi

Superior Room

Highlights

Air conditioning
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
Satellite channels
Daily housekeeping
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Desk, rollaway beds, free WiFi

Deluxe Room

Highlights

Air conditioning
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
Satellite channels
Daily housekeeping
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Desk, rollaway beds, free WiFi

Premium Room

Highlights

Air conditioning
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
Satellite channels
Daily housekeeping
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Desk, rollaway beds, free WiFi

Family Room

Highlights

Air conditioning
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
Satellite channels
Daily housekeeping
  • City view
  • Sleeps 6
  • 2 King Beds
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About the neighborhood

Located in Malacca City, Heeren By The River is in the city center. No 8 Heeren Street Heritage Centre and St Paul's Church are local landmarks, and the area's natural beauty can be seen at Wildlife Theatre Melaka and Melaka Botanikal Garden. Maritime Museum Muzium Samudera and UK Fun Park are also worth visiting. Visit our Malacca City travel guide
Map
No 7&9, Lorong Hang Jebat, Malacca City, Malacca, 75200

What's nearby

  • Jonker Street – the centre street of Chinatown – was once renowned for its antique shops. However over the years it has turned to clothing and crafts outlets as well as restaurants. The best part of Jonker Street is the night market on Fridays and Saturdays that sells everything from tasty treats to cheap keepsakes. #AboveItAll #markets
    Jonker Street Night Market
    1 min walk - 0.0 km
  • The interior of this shopping mall.
    Dataran Pahlawan Melaka Megamall
    5 min walk - 0.5 km
  • A Famosa in Malaca. It´s the only remaining part of the ancient fortress of Malaca built by Alfonso D´ Alboquerque.
    A Famosa
    6 min walk - 0.5 km
  • Malacca River
    2 min walk - 0.2 km
  • Malacca Heritage Centre
    3 min walk - 0.3 km

Getting around

  • Kuala Lumpur International Airport (KUL)
    102 min drive

Restaurants

  • San Shu Gong (三叔公)
    1 min walk
  • The Tree Durian Cendol
    1 min walk
  • Hard Rock Cafe Melaka
    1 min walk
  • Lao Qian Ice Cafe
    1 min walk
  • The Coffee Jar
    1 min walk

About this property

Heeren By The River

Hotel near Jonker Street Night Market
Heeren By The River provides a rooftop terrace and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Concierge services, multilingual staff, and free newspapers
  • A front-desk safe and luggage storage
Room features
All guestrooms at Heeren By The River feature comforts such as air conditioning, as well as amenities like free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • LED TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Information provided by the property may be translated using automated translation tools

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MYR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Heeren River Hotel Malacca
Heeren River Hotel
Heeren River Malacca
Heeren River
Heeren By The River Hotel
Heeren By The River Malacca City
Heeren By The River Hotel Malacca City

Frequently asked questions

Is Heeren By The River pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Heeren By The River?

Check-in start time: 2 PM; Check-in end time: 11 PM.

What time is check-out at Heeren By The River?

Check-out is at noon.

Where is Heeren By The River located?

Located in Jonker Walk, this hotel is steps from Jonker Street Night Market, Chen Ho's Cultural Museum, and Red Square. Baba Nyonya Heritage Museum and The Stadthuys are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Heeren By The River Reviews

7.6

Good

7.8

Cleanliness

9.4

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 10 out of 77 reviews
Rating 8 - Good. 44 out of 77 reviews
Rating 6 - Okay. 18 out of 77 reviews
Rating 4 - Poor. 4 out of 77 reviews
Rating 2 - Terrible. 1 out of 77 reviews

Reviews

10/10 Excellent

GAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastic hotel , fantastic location

was very happy with the hotel and the location , near the water , near the night market ,
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I was comfortable.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay but lack toiletries

Overall stay was pleasant, except for the super high staircase steps which could hurt my knees when climbing. It was bad building structure to build each staircase step so high up. Also, hotel is rather stingy with their toiletries. They dun provide hand nor face towels nor toothbrushes etc. When I requested for an extra towel, I was told that the next day I could only have 1 new towel change since the today I had 3 towels. Wow....
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are helpful and friendly, always greet with a big smile 😀
Stayed 1 night in Apr 2019

8/10 Good

Jennifer, Brisbane Queensland Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location

Fantastic location. Views of the river. Right opposite the Police Station. Across from Sid's Old English Pub. My suggestion is to upgrade to the best rooms. Standard rooms are a little bland with no views. Would stay again just because its well priced and in an excellent location. One minute walk to Jonker Street.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness

女性におすすめです！

とても素敵なホテルでした。部屋のインテリアも良かったです。 立地もどこへ行にも便利でした。 ちなみに、マラッカセントラルからは、タクシーで２０ＭＲでした、
Stayed 2 nights in Dec 2018

6/10 Okay

Brian, Selangor, MY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Friendly and helpful staff. Nice location with easy access to all must-see places in Melaka. But run-down property with poor internet connection, low room quality (draining system, cracks and moisture on the wall, damp room, dull light)
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Reasonable price.

Average. Water pressure weak for bathing.
Stayed 3 nights in Oct 2018

8/10 Good

Asuka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適な空間

スタッフは皆フレンドリー、安心して泊まれました。シャワー溝から4センチくらいのムカデが出てきたのには驚きましたが。
Stayed 1 night in Sep 2018

2/10 Terrible

Kalbana, Melaka

Disliked: Staff & service, property conditions & facilities
The room was stuffy, air conditioner not working makes the situation even worse. The night staff didn’t believe the ac wasnt working without even checking it himself. Manage to change to a different room anyways. Next day during checkout, the receptionist told us that we havent paid for the room when actually expedia has collected our payments. During the arguement i showed the receptionist our prove of payment, suddenly she change her claims that it was only the rm2 tax wasnt paid yet. I wouldn’t recommend anyone staying at this place.
Stayed 1 night in Sep 2018

8/10 Good

Low, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strategic location

Overall a very good stay. + : Strategic location, very near to Jonker Street. - : Unstable water pressure.
Stayed 1 night in Jul 2018

4/10 Poor

Syafiq, Nilai

Liked: Cleanliness, staff & service, room comfort

Nice hotel close to the river

Toilet pipe and shower need go fix..room 303 Nice room... Strategic location Friendly staff Nice view
Stayed 1 night in Jun 2018

6/10 Okay

ぴよみ, 日本

Disliked: Cleanliness, property conditions & facilities, room comfort

街歩きに便利なロケーション

ジョンカーストリートの入り口から近くて便利でした。 1泊だけだったので何とかなりましたが、スリッパが無いのにホコリだらけだったり、洗面台に髪の毛が落ちてたり、バスルームの壁は掃除してるのかってくらい汚かった。 窓は採光レベルだったので、部屋が暗かった。 ドライヤー、歯ブラシはありません。
Stayed 1 night in May 2018

6/10 Okay

Azrrik

Liked: Cleanliness, room comfort

Not a great value.

The place is a bit run down for the price. The biggest turn off is the water dispenser in the lobby with the sign "STAFF ONLY". Really? You won't let your guests refill their water bottles in the lobby of the hotel they're staying in?! The bathroom sink leaked. The wifi simply stopped working from 12am - 8am. The water pressure in the shower varies from medium to dripping. On the plus side, the location is great and the air conditioning is cold.

8/10 Good

Nur Rena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

Good location, friendly staff, spacious room but limited parking space.
Stayed 1 night in Dec 2017

4/10 Poor

vas, selangor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

"good location,but hotel is dirty"

stayed here with famil,hotel is in a good location but room floors look dirty and bathrooms cleanliness need to be improved.Room 101 is really musty and room 206 has clogged bathroom drain.they need to upgarded the floor boards in room 206 which is broken.
Stayed 1 night in Dec 2017

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic comfort

For the price you pay, it is as good as it gets. Comfortable with basic needs covered. No in-room coffee/tea facility. No lifts/elevators either. So be prepared to walk up to flights of stairs if your room is on the second floor. If you're planning to drive there, parking is limited. Great location though for shopping on Jonker Street. Excellent pub called Sid's just across the road. Short walk to historical Stadhuys and the Fort.
Stayed 1 night in Dec 2017

6/10 Okay

Vas, Subang Jaya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Excellent location in front of Sids Pub/Jonkers

really bad 1)room 101 is super mouldy and musty with poor ventilation and had me sneezing. 2) overall cleanliness for bathroom and floors can be improved further. 3) room 206 floorboards are broken and bathroom water doesn't drain and forms a puddle. 5)limited parking 6) no breakfast really good 1)excellent location 2)excellent staff
Stayed 1 night in Dec 2017

6/10 Okay

Darren, Kuala Lumpur

Liked: Cleanliness, property conditions & facilities

Strategic location near jonker walk

Good location, clean room Difficult for parking if not reserved in advance (20 rooms, 8 spots) Toilet floor is rough, weird to touch on feet
Stayed 1 night in Dec 2017

8/10 Good

CL, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategic location. Walking distance to places of interest. Just few step away from H&M, Jonker Walk, hard rock cafe. Room is nice, simple and clean. Staff were friendly and helpful. Would come back again
Stayed 1 night in Dec 2017

8/10 Good

Ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good, staff is friendly n helpful. Check in was fast. Hotel cleanliness is good and everything work well in my room. The only problem is the steps up to the rooms which is steep. Guests with knee problems and heavy luggage is going to struggle up. Can they improve on it? Overall it's a good stay.
Stayed 1 night in Dec 2017

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location from where to start your day

This is a place close to everything, ideal if you are in Malacca for a short stay, planning to see as much as possible. Nice, clean, decent, not too fancy.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveler

Liked: Cleanliness

Good location but room condition needs improvement

The hotel is located conveniently at the heart of jonker street. It is very accessible to the local attractions. However the closet in the room is very old. A clearly visible layer of dust in the closet and there is a slight musty smell. The planks on the floor has not been maintain properly, it is protruded on some parts when you step onto it. Even though the bathroom is clean, the tap could not close properly and the water kept running.
Stayed 1 night in Nov 2017

6/10 Okay

Mel, malaysia

Liked: Cleanliness, staff & service

Walking distance to main tourist attractions

Great location, friendly staffs and comfortable room. Parking also easy as their provided parking space just next to the hotel. But hotel not suitable if brings small kids, elderly and oku. Stairs are too steep. Overall was a good stay.
Stayed 1 night in Sep 2017

10/10 Excellent

Fleur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Three stay for public holiday in central Melaka...

if you want to be next to Jonker Street and near the red church or Hard Rock the location is perfect. It is a basic shophouse, no lift, safe or fridge but clean and adequate. Mostly quiet with comfortable beds and private shower room. Limited parking but on CCTV and opposite a tourist police station. Great prices and staff were all very friendly and enormously helpful! We took two rooms and would go back again.
Stayed 2 nights in Aug 2017