3 개의 야외 수영장, 수영장 파라솔, 일광욕 의자

페르구스 스틸레 팔마노바 - 어른 전용 여행 후기

4 out of 5
페르구스 스틸레 팔마노바 - 어른 전용
C/ Paseo del Mar, 14, Palmanova, Calvia, Mallorca

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 170개 이용 후기 중 89개" "
평점 8 - 좋아요. 170개 이용 후기 중 56개" "
평점 6 - 괜찮아요. 170개 이용 후기 중 18개" "
평점 4 - 별로예요. 170개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 170개 이용 후기 중 3개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent quality hotel - staff could not be more accommodating, polite and helpful - a good stay!
2024년 3월에 7박 숙박함
답변 제공: Customer Experience 님, 2024년 3월 23일
Dear John, We are thankful to you for sharing your positive experience at our FERGUS Style Palmanova with us. We encourage our hotel team to work hard towards providing the best experience possible for our guests, so we are very glad to hear that we were able to make your stay an enjoyable one. Thank you for choosing FERGUS Group and for your kind comments. We look forward to welcome you again in the near future. Best regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great choice
I stayed in this hotel as part of my tennis package, and booked additional time after too. A lovely smaller hotel and very well positioned in Palma Nova. I would certainly book this hotel again.
2023년 10월에 4박 숙박함
답변 제공: Customer Experience 님, 2023년 11월 11일
Dear Jamie, It was a pleasure to welcome you to our FERGUS Style Palmanova. Thank you for taking the time to post this review with lovely comments regarding our place. We are truly happy to read that your stay with us was a pleasant one. Rest assured your comments have been fed back to our team who were proud to hear how much you liked our hotel. We look forward to welcoming you back for many more enjoyable stays in the near future. Best regards, Susana Cuesta, Customer Experience, FERGUS STYLE PALMANOVA

8/10 - 좋아요

Tammy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent staff!!
Despite some things that went wrong - flooding bathroom / windy and loud at night - the service made up for all of it. Really amazing service - the two gentleman that work at night were fantastic. Helped us with everything. Had a wonderful breakfast for us at 4:30am. The lady at the counter when we arrived was also lovely. We were frustrated due to the car rental shenanigans and the welcome drink was just what we needed. We wouldn’t stay in that area again unless we were doing a tennis class.
2023년 10월에 3박 숙박함
답변 제공: Customer Experience 님, 2023년 11월 11일
Dear Tammy, Thank you very much for choosing our place and the valuable review given to the FERGUS Style Palmanova. It is always a pleasure to hear that our guests had an overall enjoyable experience staying with us and recommending us despite the issues highlighted for which we herewith apologise.Your kind words about the whole team are very much appreciated. Be assured we will keep on working hard to improve our service and make our guests feel like home. We do hope we get the pleasure of welcoming you back to our hotel in the future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

8/10 - 좋아요

Monica

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Personalen var underbar!
2023년 9월에 4박 숙박함
답변 제공: Customer Experience 님, 2023년 10월 11일
Dear Monica, Thank you kindly for your positive feedback regarding your stay with us at the FERGUS Style Palmanova. Your kind words about the whole team are very much appreciated. We are glad you had an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

10/10 - 훌륭해요

Zili

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel - was accurately portrayed when booking so no unexpected surprises. The breakfast was plentiful and delicious, staff very friendly (shoutout to Aga at front desk for giving great beach advice!) and location was central and across a small street to a cute beach. Overall, a good stay!
2023년 9월에 5박 숙박함
답변 제공: Customer Experience 님, 2023년 9월 23일
Dear Zili, Thank you so much for taking time to share your opinion with us on Expedia. It gives us great pleasure to learn about your wonderful experience at our FERGUS Style Palmanova and that you enjoyed every part of your stay recommending us to other travellers. We look forward to welcoming you again in the near future. Best regards,Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

10/10 - 훌륭해요

Oliver

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super trevlig personal. Bra frukost. Nära till stranden.
2023년 8월에 3박 숙박함
답변 제공: Customer Experience 님, 2023년 9월 7일
Dear Oliver, Thank you for taking the time to leave your opinion about our FERGUS Style Palmanova and for your wonderful feedback. It is a great pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your score on our whole team to advise them of the great work. Thanks for choosing FERGUS Group. We look forward to welcoming you on your next trip to the island. Kindest regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

10/10 - 훌륭해요

Nicolas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved our stay; it easy , convenient and great breakfast options. Rooms are very clean and comfortable. Staff is A
2023년 6월에 3박 숙박함
답변 제공: Customer Experience 님, 2023년 6월 25일
Dear Nicolas, Thank you very much for your holiday choice and your lovely comments on the FERGUS Style Palmanova. We are proud to hear you had such a nice stay with us, so let us transmit you our satisfaction to have been able to fulfil your wishes and expectations for a pleasant holiday. We will certainly forward your high praise to our entire team, they will feel more than happy to have contributed to create a nice atmosphere around you. Thanks again for choosing FERGUS Group. Looking forward to welcoming you again in the future. Warm regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

10/10 - 훌륭해요

Alena 님, Mill Creek

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
wonderful customer service. quiet and clean rooms and property. well kept. lovely breakfast options. conveniently located
2023년 5월에 2박 숙박함
답변 제공: Customer Experience 님, 2023년 6월 11일
Dear Alena, Thank you for taking the time to leave your opinion about our FERGUS Style Palmanova and for your wonderful feedback. It is a great pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your feedback on our whole team to advise them of the great work. Thanks for choosing FERGUS Group. We look forward to welcoming you on your next trip to the island. Kindest regards,Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

8/10 - 좋아요

Lasse

단체 여행
별로예요: 직원 및 서비스
Rommet var uten balkong og vi hadde kjøpt med fukt i hele rommet
2023년 5월에 4박 숙박함
답변 제공: Customer Experience 님, 2023년 5월 16일
Dear Lasse, Thank you for choosing us and taking the time to leave your valuable review of our FERGUS Style Palmanova. We are pleased that you have enjoyed many aspects of the hotel however, we are disappointed that your stay wasn’t entirely satisfactory. We value all of the comments which you have raised regarding the mould encountered in the room where you were accommodated and be assured we will work on rectifying the highlighted issues. We do hope that you will give us another try in the future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

10/10 - 훌륭해요

rebecca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have just returned from a 3 night break staying in one of the swim up rooms. On arrival as it was late we were welcomed by Lovely Javier who was more than helpful and a selection of fruit and chicken wrap. The room was fabulous and clean this is the same for the rest of the hotel. Reception and restaurant staff were always welcoming and helpful. We can’t wait for our next stay !
2023년 5월에 3박 숙박함
답변 제공: Customer Experience 님, 2023년 5월 16일
Dear rebecca, Thank you for choosing to stay with us at the FERGUS Style Palmanova. We truly appreciate the time you have taken to write us such a nice review. We are most pleased to learn that you enjoyed the facilities of our hotel as well as the warm service by our team that have made your stay in Mallorca a relaxing and enjoyable one. Your recognition, in particular to our team, will be shared with them and is a motivation for us to keep elevating our level of service for our guests. We really hope we can welcome you again in your next visit to the island. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed for 3 nights as a last minute getaway. We had a lovely time and the hotel was perfect.The staff were friendly and it was very looked after, thanks again we will definitely be returning. Also in a great location.
2023년 4월에 3박 숙박함
답변 제공: Customer Experience 님, 2023년 5월 2일
Dear Daniel, Thank you for choosing to stay with us at the FERGUS Style Palmanova. We truly appreciate the time you have taken to write us such a nice review. We are most pleased to learn that you enjoyed the facilities of our hotel as well as the warm service by our team that have made your stay in Mallorca a relaxing and enjoyable one. Your recognition, in particular to our team, will be shared with them and is a motivation for us to keep elevating our level of service for our guests.We really hope we can welcome you again in your next visit to the island. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

8/10 - 좋아요

Josefin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 2박 숙박함
답변 제공: Customer Experience 님, 2023년 4월 19일
Dear Josefin, Thank you very much for your positive review as well as for your stay at our FERGUS Style Palmanova. We hope to have the pleasure of welcoming you back very soon. Warm regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

10/10 - 훌륭해요

Charlotte

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Positive og hjælpsom betjening. God energi. 😁
2023년 2월에 1박 숙박함
답변 제공: Customer Experience 님, 2023년 3월 6일
Dear Charlotte, Thank you for taking the time to leave your opinion about our FERGUS Style Palmanova and for your wonderful feedback. It is a great pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your feedback on our whole team to advise them of the great work. Thanks for choosing FERGUS Group. We look forward to welcoming you on your next trip to the island. Kindest regards,Susana Cuesta, Customer Experience.FERGUS STYLE PALMANOVA

10/10 - 훌륭해요

Benjamin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel agréable et très bien situé , bon restaurant
Un très bel accueil d'une gentillesse rare, c'est un hôtel super et agréable, le buffet est super, tout est bon vraiment , vous pouvez louer des vélos sur place. hôtel plein de charme surtout si vous avez une vue mer.
2022년 12월에 3박 숙박함
답변 제공: Customer Experience 님, 2023년 2월 6일
Cher Benjamin, Nous apprécions sincèrement que vous ayez pris le temps de publier ces quelques lignes suite à votre séjour dans notre hôtel FERGUS Style Palmanova. Votre confiance et votre satisfaction sont la plus belle des récompenses. Un grand merci également d'avoir souligné le service d'exception de l'ensemble de nos collaborateurs. Nous ne manquerons pas de partager votre élogieux commentaire avec eux. Nous espérons avoir le plaisir de vous accueillir très prochainement pour d'autres magnifiques moments. Cordialement, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

8/10 - 좋아요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 1월에 3박 숙박함
답변 제공: Customer Experience 님, 2023년 1월 25일
Dear Daniel, Thank you so much for choosing to stay with us at our FERGUS Style Palmanova and for taking the time to share your excellent rating. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspects of your stay. That you would recommend us to other guests is a great pride for all of us. Our team look forward to creating more memorable experiences for you in the future. Best regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location, nice modern comfortable rooms
Staff was very warm & welcoming the room appears to have been updated recently & was comfortable breakfast was excellent with fresh eggs crepes made to order shower was high pressure and warm rainfall showerhead excellent in cold weather and location is also excellent right off the freeway only 10 minutes to Palma only complaint is the self on site parking of this hotel was unfortunately completely full both the nights. We stayed despite checking prior to our arrival since we did not want to park the car on the street.
2023년 1월에 2박 숙박함
답변 제공: Customer Experience 님, 2023년 1월 23일
Dear Guest, Thank you for taking the time to submit your feedback in respect of your recent stay with us at the FERGUS  Style Palmanova. We are delighted that you enjoyed your stay and appreciate your wonderful comments in relation to our staff and our place. We greatly appreciate both your positive comments and your constructive ones. Therefore, be assured that the points you have raised with regard to the availability of in site parking lots will be brought up for further discussion with our Management team for consideration although I am afraid the space can not be altered and as informed by our team, these are of free use among our guests. Anyway and for your information, please note that public lots in the street are not chargeable up to October, 31. Thanks for choosing FERGUS Group. We would love to welcome you back for many more enjoyable stays in the near future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

8/10 - 좋아요

Jay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Aga on reception was excellent with check in
2023년 1월에 1박 숙박함
답변 제공: Customer Experience 님, 2023년 1월 12일
Dear Jay, Thank you for taking the time to leave your opinion about our FERGUS Style Palmanova and for your positive feedback. It is a pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your feedback on our whole team to advise them of the great work. Thanks for choosing FERGUS Group. We look forward to welcoming you on your next trip to the island. Kindest regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

10/10 - 훌륭해요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay with my fiancé. Hotel has everything you need for a quiet, chilled out holiday. Great location for nearby restaurants and the beach. The swimming pool area is great for relaxing and catching some sun. Staff were really friendly and helpful. The hotel was exceptionally clean and smells so nice everywhere. The only slight criticism would be that the mattress was a bit firm for our liking.
2022년 7월에 7박 숙박함
답변 제공: Customer Experience 님, 2022년 8월 6일
Dear Daniel, Thank you for taking the time to submit your feedback in respect of your recent stay with us at our FERGUS Style Palmanova. We are delighted that you enjoyed your stay and appreciate your wonderful comments in relation to our staff and our place. We greatly appreciate both your positive comments and your constructive ones. Therefore, be assured that the points you have raised with regard to the comfort of our beds will be brought up for further discussion with our Management team for consideration and improvement. Thanks for choosing FERGUS Group. We would love to welcome you back for many more enjoyable stays in the near future. Kind regards,Susana Cuesta. Customer Experience. FERGUS STYLE PALMANOVA

4/10 - 별로예요

Christopher

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
AC didn’t work, very hot in the room.
2022년 7월에 2박 숙박함
답변 제공: Customer Experience 님, 2022년 7월 10일
Dear Christopher, Thank you very much for your stay and your valuable feedback on the FERGUS Style Palmanova. We are really sorry to hear that on this occasion the standards about our facilities fell below what our guests expect, especially for the power of the air conditioning in the room where you were accommodated. We have taken good note of your remarks and be assured we will do our best to improve our offering and prevent future occurrence. We certainly hope to welcome you back in the future giving us the opportunity to show you the improvements made in all areas of the hotel. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

8/10 - 좋아요

Annamaria 님, Alpnach Dorf

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Adults only super Mehr Sonnenschirme im Poolbeteich wünschenswert
2022년 6월에 7박 숙박함
답변 제공: Customer Experience 님, 2022년 7월 4일
Sehr geehrte Annamaria, vielen Dank für Ihren Aufenthalt bei uns, und dass Sie Ihre Eindrücke von unserem FERGUS Style Palmanova mit uns teilen. Wir sind sehr glücklich zu lesen, dass unser Haus wie auch die Bemühungen unseres Personals Ihre Erwartungen erfüllt haben. Wir haben Ihren Verbesserungstipp bezüglich der vorhandenen Sonnenschirme im Poolbereich gerne zur Kenntnis genommen und werden diesen unserem Management zur Begutachtung weiterreichen. Wir entschuldigen uns, falls dies Ihnen Unannehmlichkeiten verursacht haben könnte. Nochmals vielen Dank für Ihr Feedback und wir würden uns freuen, wenn Sie uns in Zukunft erneut besuchen.Mit besten Grüßen, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

10/10 - 훌륭해요

Steven

2022년 5월에 4박 숙박함

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing hotel staff & food
2022년 5월에 3박 숙박함
답변 제공: Customer Experience 님, 2022년 7월 4일
Dear Richard, Thank you for taking the time to leave your opinion about our FERGUS Style Palmanova and for your wonderful feedback. It is a great pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your feedback on our whole team to advise them of the great work. Thanks for choosing FERGUS Group. We look forward to welcoming you on your next trip to the island. Kindest regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

8/10 - 좋아요

Henrik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 3박 숙박함
답변 제공: Customer Experience 님, 2022년 5월 10일
Dear Henrik, Thank you very much for choosing our place for your holidays and the valuable review given to the FERGUS Style Palmanova. It is always a pleasure to hear that our guests had an enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards,Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

8/10 - 좋아요

Julieta

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 4박 숙박함
답변 제공: Customer Experience 님, 2022년 5월 1일
Dear Julieta, Thank you very much for choosing our place for your holidays and the valuable review given to the FERGUS Style Palmanova. It is always a pleasure to hear that our guests had an overall enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Warm regards,Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

10/10 - 훌륭해요

Jan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 4박 숙박함

10/10 - 훌륭해요

Jose Javier

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lugar muy acogedor y personal encantador. Volvere sin duda
2022년 2월에 2박 숙박함
답변 제공: Customer Experience 님, 2022년 3월 5일
Estimado Jose Javier, Muchas gracias por elegir nuestro FERGUS Style Palmanova así como por su valoración y el agradable comentario que nos dedica. Nos hace muy felices saber que han tenido una agradable estancia con nosotros y que estarían encantados de volver a visitarnos. Esperamos volver a verles muy pronto. Un afectuoso saludo de todo el equipo, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

10/10 - 훌륭해요

Nick

2022년 2월에 1박 숙박함
답변 제공: Customer Experience 님, 2022년 2월 23일
Dear Nick, Thank you so much for choosing to stay with us at our FERGUS Style Palmanova and for taking the time to share your excellent rating. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspects of your stay. Our team look forward to creating more memorable experiences for you in the future. Best regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

10/10 - 훌륭해요

Renate

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 1월에 7박 숙박함

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 6박 숙박함
답변 제공: Customer Experience 님, 2022년 1월 5일
Dear Christopher, Thank you kindly for your excellent feedback regarding your stay with us at the FERGUS Style Palmanova. We are glad you had an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards and best wishes for the New Year, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 9박 숙박함
답변 제공: Customer Experience 님, 2021년 11월 10일
Dear guest, Thank you very much for your holiday choice and your excellent rating on the FERGUS Style Palmanova. We are proud to hear you had a nice stay with us, so let us transmit you our satisfaction to have been able to fulfil your wishes and expectations for a pleasant holiday. We will certainly forward your high praise to our entire team, they will feel more than happy to have contributed to create a nice atmosphere around you. Thanks again for choosing FERGUS Group. Looking forward to welcoming you again in the future. Warm regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Et råd
Hotellet er sådan set okay - shined op efter bedste evne og personalet er venligt og morgenmaden er god. Hotellet kan betragtes som et uforpligtende “stang-hotel” MEN sammenlignet med andre 4 stjernede hoteller på Mallorca er prisen simpelthen for høj! Man kan få mere for pengene på andre hoteller - og det var det dyreste men overall dårligste hotel ud af 5 hoteller benyttet på øen. Hertil kommer den meget mystiske detalje at der ikke er håndvask eller spejl på badeværelset/toilettet. Det er flyttet ind på værelset for enden af sengen, hvilket opleves både ret upraktisk og uhygiejnisk. Så rådet må være at overveje om man ikke vil bruge sine penge anderledes.
2021년 10월에 4박 숙박함
답변 제공: Customer Experience 님, 2021년 10월 19일
Dear Guest, Thank you very much for your stay with us and your valuable review of our FERGUS Style Palmanova. We do appreciate both positive and constructive comments, therefore your remarks concerning the room design as well as the general value for money will be taken in consideration in our regular meetings with the hotel Management. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. Looking forward to seeing you again in the future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

10/10 - 훌륭해요

Robert

2021년 10월에 3박 숙박함

6/10 - 괜찮아요

Lars Bo

좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
Good location but
Small room, hard beds, handswash in the room not the bathroom Nice area around the hotel, Nice restaurants around the hotel, Lifeguard really service minded
2021년 9월에 7박 숙박함
답변 제공: Customer Experience 님, 2021년 9월 23일
Dear Lars Bo, Thank you very much for choosing our FERGUS Style Palmanova for your trip to Mallorca and for taking the time to write your valuable feedback. We are sorry to read that we could not meet your expectations regarding the size and the layout of the room type booked on this occasion. We are, however, very pleased to read that our team was friendly and available for any kind of support. Please be certain that we have shared your words with them. It would be our pleasure to welcome you again to our hotel. Best regards, Susana Cuesta, Customer Experience.FERGUS STYLE PALMANOVA

10/10 - 훌륭해요

Stacey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well located, very clean with lovely, helpful staff. The reception lady, Aga was wonderful. Very friendly and helpful.
2021년 8월에 4박 숙박함
답변 제공: Customer Experience 님, 2021년 8월 30일
Dear Stacey, Thank you for choosing to stay with us at the FERGUS Style Palmanova. We truly appreciate the time you have taken to write us such a nice review on Expedia. We are most pleased to learn that you enjoyed the facilities of our hotel as well as the warm service by our team that have made your stay in Mallorca a relaxing and enjoyable one. Your recognition, in particular to our team, will be shared with them and is a motivation for us to keep elevating our level of service for our guests. We really hope we can welcome you again in your next visit to the island. Kind regards, Susana Cuesta,Customer Experience. FERGUS STYLE PALMANOVA

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super nice place to stay !
2021년 7월에 4박 숙박함
답변 제공: Customer Experience. 님, 2021년 7월 20일
Dear Guest, Thank you very much for choosing our FERGUS Style Palmanova for your trip to the island and for taking the time to let us know your excellent feedback. Please be certain we have shared it with our team. It would be our pleasure to welcome you again to our hotel. Best regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr sauber und modern, stylische Zimmer, freundliches und aufmerksames Personal
2021년 6월에 3박 숙박함
답변 제공: Customer Experience 님, 2021년 6월 29일
Sehr geehrter Gast, vielen Dank für Ihren Besuch im FERGUS Style Palmanova und das ausgezeichneten Feedback bei Expedia. Wir freuen uns sehr, wenn sich unsere Gäste die Zeit nehmen und uns so positiv zu bewerten. Auch möchten wir uns bei Ihnen für die freundlichen Worte bezüglich unserer Mitarbeiter bedanken. Ihre Worte sind eine tolle Motivation für das gesamte Team. Wir freuen uns bestimmt auf ein baldiges Wiedersehen. Mit besten Grüssen, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

10/10 - 훌륭해요

Vincent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice location and wonderful team. Great hospitality! We will probably stay there again!
2021년 5월에 4박 숙박함
답변 제공: Customer Experience 님, 2021년 5월 23일
Dear Vincent, Thank you so much for taking time to share your opinion with us on Expedia. It gives us great pleasure to learn about your wonderful experience at our FERGUS Style Palmanova and that you enjoyed every part of your stay recommending us to other travellers. We look forward to welcome you again the near future. Best regards, Susana Cuesta Customer Experience FERGUS STYLE PALMANOVA

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super nöjd
Bästa hotellet! Så trevlig personal. Godaste buffe frukost o middagen
2021년 5월에 8박 숙박함
답변 제공: Customer Experience 님, 2021년 5월 23일
Dear Guest, Thank you for taking the time to leave your opinion about our FERGUS Style Palmanova and for your wonderful feedback. It is a great pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your feedback on our whole team to advise them of the great work. Thanks for choosing FERGUS Group. We look forward to welcoming you on your next trip to the island. Kindest regards, Susana Cuesta, Customer Experience FERGUS STYLE PALMANOVA

10/10 - 훌륭해요

Pierre

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
fantastiskt hotel
Personalen är supertrevlig o jätte hjälpsamma.
2020년 8월에 10박 숙박함
답변 제공: Customer Experience 님, 2020년 9월 3일
Dear Pierre, Thank you for taking the time to leave your opinion about our FERGUS Style Palmanova and for your wonderful feedback. It is a great pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your feedback on our whole team to advise them of the great work. Thanks for choosing FERGUS Group. We look forward to welcoming you on your next trip to the island. Kindest regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

8/10 - 좋아요

Jonas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Underbar utsikt
Trevligt hotell med närhet till allt. Bra poolområde och trevlig personal. Vi kommer tillbaka.
2020년 7월에 1박 숙박함
답변 제공: Customer Experience 님, 2020년 8월 21일
Dear Jonas, Thank you very much for your holiday choice and your kind comments on our FERGUS Style Palmanova. We are proud to hear you had a nice stay with us, so let us transmit you our satisfaction to have been able to fulfil your wishes and expectations for a pleasant holiday. We will certainly forward your high praise to our entire team, they will feel more than happy to have contributed to create a nice atmosphere around you. Thanks again for choosing FERGUS Group. Looking forward to welcoming you again in the future. Warm regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super ophold
Skønt hotel. Selvfølgelig var nogle områder lukket grundet Corona, såsom spa og fitness. Hotellet er gode til at håndterer at gæster holder sig "renlige", både ved buffet og generelt.
2020년 8월에 6박 숙박함
답변 제공: Customer Experience 님, 2020년 8월 21일
Dear Maria, Thank you so much for choosing to stay with us at our FERGUS Style Palmanova and for taking the time to share your kind compliments. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspects of your stay. Our team look forward to creating more memorable experiences for you in the future. Best regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

8/10 - 좋아요

Jonas

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Lever inte upp till "Adults Only"
För att leva upp till "Adults Only" så är det anmärkningsvärt att det inte fanns personal som styrde upp poolområdet bättre. Det var gapiga gäster, det dracks egenmedhavd alkohol vid/i poolen, Alla högljudda telefonsamtal via face-time visade en låg respekt mot andra gäster. För den pengen man betalar så förväntar man sig en bättre service. I övrigt så var hotellet fantastiskt med bra faciliteter och en härlig utsikt.
2020년 7월에 2박 숙박함
답변 제공: Customer Experience 님, 2020년 7월 29일
Dear Jonas, Thank you for taking the time to submit your feedback in respect of your recent stay with us at our FERGUS Style Palmanova. We are glad to know that you liked our hotel. Be assured we have noted your feedback about the impression given by some members of our team by the pool area which has been duly reported to our Management. They are looking into it to prevent future occurrence. Thanks also for choosing FERGUS Group. Looking forward to seeing you again in the future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA.

8/10 - 좋아요

André

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 4박 숙박함
답변 제공: Customer Experience 님, 2020년 7월 29일
Dear André, Thank you kindly for your positive feedback regarding your stay with us at the FERGUS Style Palmanova. We are glad you had an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA.

10/10 - 훌륭해요

Majken

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Besthotel
Fantastic. Best hotel ever
2020년 7월에 8박 숙박함
답변 제공: Customer Experience 님, 2020년 7월 22일
Dear Majken, Thank you so much for taking time to share your opinion with us on Hotels.com. It gives us great pleasure to learn about your wonderful experience at our FERGUS Style Palmanova and that you enjoyed every part of your stay recommending us to other travellers. We look forward to welcome you again the near future. Best regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

8/10 - 좋아요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay
No problems as expected.
2020년 7월에 1박 숙박함
답변 제공: Customer Experience 님, 2020년 7월 21일
Dear Paul, Thank you very much for choosing our place for your holidays and the positive review given to our FERGUS Style Palmanova. It is always a pleasure to hear that our guests had an enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

10/10 - 훌륭해요

Alan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 3박 숙박함
답변 제공: Customer Experience 님, 2020년 7월 17일
Dear Alan, Thank you very much for your excellent review as well as for your stay at our FERGUS Style Palmanova. We hope to have the pleasure of welcoming you back soon to our hotel. Warm regards, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

8/10 - 좋아요

DR LIDIA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Alles super!!
2020년 3월에 2박 숙박함
답변 제공: Customer Experience 님, 2020년 3월 16일
Sehr geehrte Frau Dr. LIDIA, vielen Dank für Ihren Besuch im FERGUS Style Palmanova und die sehr schöne Bewertung bei Expedia. Wir freuen uns sehr, wenn sich unsere Gäste die Zeit nehmen und uns so positiv zu bewerten. Ihre Worte sind eine tolle Motivation für das gesamte Team. Wir freuen uns bestimmt auf ein baldiges Wiedersehen. Mit besten Grüssen, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Die Hotelzimmer waren sehr schön gestaltet und sehr sauber. Das Bad war räumlich nur durch einen leichten Blickschutz abgetrennt. Das Zimmer hatte einen Balkon, von welchem man das Meer aus sehen konnte. Hervorragend war das Frühstücksbuffet! Das Personal war sehr freundlich. Die Kommunikation findet in Englisch statt. Der Hotelparkplatz umfasst nur ein paar wenige Stellplätze, es kann jedoch in den umliegenden Straßen problemlos und kostenlos geparkt werden. Das Hotel liegt direkt am Strand. Nur zu empfehlen!
2020년 3월에 4박 숙박함
답변 제공: Customer Experience 님, 2020년 3월 16일
Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Eindrücke von Ihrem letzten Aufenthalt bei uns zu schildern. Wir sind begeistert zu hören, dass unser FERGUS Style Palmanova Ihre Urlaubserwartungen erfüllte. Wir werden weiter arbeiten, damit unsere Gäste sich bei uns wie zu Hause fühlen. Ihre Zufriedenheit ist unsere Motivation. Wir hoffen, Sie wieder bei uns begrüssen zu können und verbleiben mit freundlichen Grüssen vom gesamten Team, Susana Cuesta, Customer Experience. FERGUS STYLE PALMANOVA

10/10 - 훌륭해요

Dirk

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 3박 숙박함

10/10 - 훌륭해요

Dirk

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 1박 숙박함