Dear marlene, Thank you very much for your stay and your valuable feedback about the FERGUS Style Soller Beach. We are sorry to hear that on this occasion the standards about our facilities fell below what our guests expect, especially for the value for money in terms of the room type booked. We have taken good note of your remarks and be certain we will do our best to improve our offering. We certainly hope to welcome you back in the future giving us the opportunity to show you the improvements made in all areas of the hotel. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Sehr geehrte Ruth, vielen Dank für Ihre ausgezeichnete Bewertung unseres FERGUS Style Soller Beach. Wir freuen uns sehr, dass Sie sich in unserem Hotel so wohlgefühlt haben und heißen Sie gerne erneut willkommen. Bis dorthin verbleiben wir mit vielen lieben Grüße vom gesamten Team, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Chadey, Thank you very much for your valuable feedback and your kind words about our FERGUS Style Soller Beach. We are glad to know that your stay in our hotel was overall satisfactory and that you enjoyed our place. We really appreciate your constructive comments regarding the proper working of the air conditioning in our rooms, we have already noted them down and informed our Management for consideration and improvement. Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to the island. Best regards, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Sehr geehrte Nadine, vielen Dank für die Zeit, die Sie genutzt haben, um unseren FERGUS Style Soller Beach zu bewerten sowie für Ihre weitere Empfehlung. Wir freuen uns sehr, dass Ihr Aufenthalt angenehm war und hoffen, Sie bald wieder bei uns willkommen zu können.Bis dorthin verbleiben wir mit freundlichen Grüssen vom gesamten Team,Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear guest, Thank you very much for choosing our place for your holidays and the valuable review given to the FERGUS Style Soller Beach. It is always a pleasure to hear that our guests had an enjoyable holiday experience staying with us and recommending us. We will certainly transmit your constructive comments concerning the accommodation prices to our Management in order to improve our service and make our guests feel like home.Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta. Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Marina, Thank you very much for your stay and the time taken leaving your valuable opinion on our FERGUS Style Soller Beach. We are pleased to hear that your accommodation was satisfactory on the whole and a good choice of accommodation for you. Your constructive rating has been duly forwarded to our Management for consideration. Be certain we will keep on improving our facilities and the offered services so that every guest feels comfortable at our place.Thanks again for choosing FERGUS Group. We would love to welcome you back in the future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Shaughn, Thank you for taking the time to submit your feedback in respect of your stay with us at our FERGUS Style Soller Beach. We are delighted that you enjoyed your stay and appreciate your wonderful comments in relation to our staff and our place. We greatly appreciate both your positive comments and your constructive ones. Therefore, be assured that the points you have raised with regard to the orange juice offered in the restaurant will be brought up for further discussion with our Management team for consideration and improvement. Thanks for choosing FERGUS Group. We would love to welcome you back for many more enjoyable stays in the near future.Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Greg N, Thanks for your stay and your valuable feedback on the FERGUS Style Soller Beach. We are concerned to read of the deep disappointment you experienced with our hotel. Please accept our sincere apologies for your experience. Be certain that we will share your feedback about the general impression given with our Management team to ensure we focus on improving our offering. Kind regards and best wishes, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Melissa, Thank you so much for taking time to share your opinion with us on Expedia. It gives us great pleasure to learn about your wonderful experience at our FERGUS Style Soller Beach and that you enjoyed every part of your stay recommending us to other travellers. We look forward to welcoming you again the near future. Best regards, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Guest, Thank you very much for choosing our place for your holidays and the positive review given to the FERGUS Style Soller Beach. It is always a pleasure to hear that our guests had an overall enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Yiwen, Thank you for taking the time to leave your opinion about our FERGUS Style Soller Beach and for your excellent score. It is a great pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your feedback on our whole team to advise them of the great work. Thanks for choosing FERGUS Group. We look forward to welcoming you on your next trip to the island. Kindest regards, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Kelly, Thank you very much for choosing our place for your holidays and the positive review given to the FERGUS Style Soller Beach. It is always a pleasure to hear that our guests had an overall enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Sandra, Thank you very much for your stay with us and your valuable review of our FERGUS Style Soller Beach. We do appreciate both positive and constructive scores, therefore your constructive rating will be taken in consideration in our regular meetings with the hotel Management. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. Looking forward to seeing you again in the future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Timothy, Thank you for taking the time to leave your opinion about our FERGUS Style Soller Beach and for your wonderful feedback. It is a great pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your feedback on our whole team to advise them of the great work. Thanks for choosing FERGUS Group. We look forward to welcoming you on your next trip to the island. Kindest regards, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Sehr geehrte Ursula, vielen Dank für Ihre ausgezeichnete Bewertung unseres FERGUS Style Soller Beach. Wir freuen uns sehr, dass Sie sich in unserem Hotel so wohlgefühlt haben und heißen Sie gerne erneut willkommen. Bis dorthin verbleiben wir mit vielen lieben Grüße vom gesamten Team, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Håkan, Thank you very much for choosing our place for your holidays and the valuable review given to the FERGUS Style Soller Beach. It is always a pleasure to hear that our guests had an overall enjoyable holiday experience staying with us and recommending us. We will certainly transmit your constructive comments concerning the impression given by the room where you were accommodated to our Management in order to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Jørn, Thank you so much for choosing to stay with us at our FERGUS Style Soller Beach and for taking the time to share your excellent score. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspects of your stay. That you would recommend us to other guests is a great pride for all of us. Our team look forward to creating more memorable experiences for you in the future. Best regards, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Ketty, Thank you very much for your holiday choice and your kind comments on the FERGUS Style Soller Beach. We are proud to hear you had a nice stay with us, so let us transmit you our satisfaction to have been able to fulfil your wishes and expectations for a pleasant holiday. We will certainly forward your high praise to our entire team, they will feel more than happy to have contributed to create a nice atmosphere around you. Thanks again for choosing FERGUS Group. Looking forward to welcoming you again in the future. Warm regards, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Dan, Thank you for taking the time to leave your opinion about our FERGUS Style Soller Beach and for your wonderful feedback. It is a great pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your feedback on our whole team to advise them of the great work. Thanks for choosing FERGUS Group. We look forward to welcoming you on your next trip to the island. Kindest regards, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Anne Kristin, Thank you for taking the time to leave your valuable review of our FERGUS Style Soller Beach. We are pleased that you have enjoyed many aspects of the hotel however, we are disappointed that your stay wasn’t entirely satisfactory. We value your constructive rating and be assured we will work on improving our offering. We do hope that you will give us another try in the future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Ulla, Thank you so much for taking time to share your opinion with us on Hoteles.com. It gives us great pleasure to learn about your wonderful experience at our FERGUS Style Soller Beach and that you enjoyed every part of your stay recommending us to other travellers. We look forward to welcoming you again the near future. Best regards,Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Mikael , Thank you so much for taking time to share your opinion with us on Hoteles.com . It gives us great pleasure to learn about your positive experience at our FERGUS Style Soller Beach and that you enjoyed every part of your stay recommending us to other travellers. We look forward to welcoming you again the near future. Best regards, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Per, Thank you very much for choosing our place for your holidays and the positive review given to the FERGUS Style Soller Beach. It is always a pleasure to hear that our guests had an enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards,Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Anthony, Thank you for taking the time to submit your feedback in respect of your recent stay with us at our FERGUS Style Soller Beach. We are delighted that you enjoyed your stay and appreciate your wonderful comments in relation to our staff and our place. We greatly appreciate both your positive comments and your constructive ones. Therefore, be assured that the points you have raised with regard to the soundproof insulation of our rooms will be brought up for further discussion with our Management team for consideration. Thanks for choosing FERGUS Group. We would love to welcome you back for many more enjoyable stays in the near future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Lennart, We are thankful to you for sharing your positive experience at our FERGUS Style Soller Beach with us. We encourage our hotel team to work hard towards providing the best experience possible for our guests, so we are very glad to hear that we were able to make your stay an enjoyable one. Thank you for choosing FERGUS Group and for your kind comments. We look forward to welcome you again the near future. Best regards,Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Frederik, Thank you for taking the time to tell us about your experience at our FERGUS Style Soller Beach. We are truly sorry to learn that you were so unhappy with certain aspects of your stay, very especially, with the mold encountered in the room where you were accommodated which can be persistent in buildings near the sea. Please rest assured your remarks have been shared with our Management for review and action. Your experience is certainly not the standard we usually provide and we apologise for any disappointment caused. We hope we have the opportunity of welcoming you back to the hotel in the near future to show you all the improvements made. Best regards, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Bengt, Thank you so much for choosing to stay with us at our FERGUS Style Soller Beach and for taking the time to share your excellent rating. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspects of your stay. That you would recommend us to other guests is a great pride for all of us. Our team look forward to creating more memorable experiences for you in the future. Best regards, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Elizabeth, Thank you very much for your stay and your valuable feedback on the FERGUS Style Soller Beach. We are sorry to hear that on this occasion the standards about our facilities fell below what our guests expect, especially for the views of the room type booked this time. Had we known about your disappointment on site, our reception team would have been willing to offer you another room option. Please, do not hesitate to ask for it in case you visit us again. We certainly hope to welcome you back in the future giving us the opportunity to show you the improvements made in all areas of the hotel. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Gitte, Thank you very much for choosing our place for your holidays and the valuable review given to the FERGUS Style Soller Beach. It is always a pleasure to hear that our guests had an overall enjoyable holiday experience staying with us and recommending us. We are sorry however, to hear that you were disappointed with the location of the pool only a few meters away, as well as about the soundproof insulation of our rooms. Had we known about it on site, our team would have been willing to offer you another room option. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Sara, Thank you very much for choosing our place for your holidays and the valuable review given to the FERGUS Style Soller Beach. It is always a pleasure to hear that our guests had an overall enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home.Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Morten, Thanks a lot for your stay and your valuable feedback on our FERGUS Style Soller Beach. We are concerned to read of the overall disappointment you experienced with our hotel. Please accept our sincere apologies for your experience. Be certain that we will share your feedback with our Management team to ensure we focus on improving our offering. Kind regards and best wishes, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Guest, Thank you very much for choosing our place for your holidays and the positive review given to the FERGUS Style Soller Beach. Your kind words about our team are very much appreciated. It is always a pleasure to hear that our guests had an overall enjoyable holiday experience staying with us and recommending us. We will certainly transmit your constructive comments about the rooms equipment to our Management in order to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience.FERGUS STYLE SOLLER BEACH

Dear Marcus, Thank you very much for choosing our place for your holidays and the positive review given to our FERGUS Style Soller Beach. It is always a pleasure to hear that our guests had an overall enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Carl, Thank you very much for choosing our place for your holidays and the positive review given to the FERGUS Style Soller Beach. It is always a pleasure to hear that our guests had an enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards,Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Linda, Thank you very much for your excellent review as well as for your stay at our FERGUS Style Soller Beach. We hope to have the pleasure of welcoming you back very soon. Warm regards, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Craig, Thank you for taking the time to tell us about your experience at our FERGUS Style Soller Beach. It's disappointing to learn that you were unhappy with certain aspects of your stay. After talking to the Manager in this matter, we could confirm that no issues were reported during your stay. Had we known on site about your discomfort with the room and the inconveniences you mention, our team would have been eager to offer you another room option. Please rest assured your comments and suggestions have been shared with our Management for review and action. Your experience is certainly not the standard we usually provide and we apologise for any disappointment caused. We hope we have the opportunity of welcoming you back to the hotel in the future to show you the improvements made. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Guest, Thank you very much for choosing our place for your holidays and the positive review given to the FERGUS Style Soller Beach. It is always a pleasure to hear that our guests had an enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Peter, Thank you for taking the time to leave your valuable review of our FERGUS Style Soller Beach. We are pleased that you have enjoyed many aspects of the hotel however, we are disappointed that your stay wasn’t entirely satisfactory. We value all of the comments which you have raised regarding the renovation of our establishment along with the meals selection offered in our restaurant, and be certain we will work on rectifying the highlighted issues. We do hope that you will give us another try in the future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear GARY, Thank you kindly for your excellent rating regarding your stay with us at the FERGUS Style Soller Beach. We are very glad you had such an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards, Susana Cuesta, Customer Experience. FERGUS Style Soller Beach

Cher Fabrice, Nous apprécions sincèrement que vous ayez pris le temps de publier ces quelques lignes suite à votre séjour dans notre hôtel FERGUS Style Soller Beach. Votre confiance et votre satisfaction sont la plus belle des récompenses. Un grand merci également d'avoir souligné le service d'exception de l'ensemble de nos collaborateurs. Nous ne manquerons pas de partager votre élogieux commentaire avec eux. Nous espérons avoir le plaisir de vous accueillir très prochainement pour d'autres magnifiques moments. Cordialement, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Ernst, Thank you very much for your valuable feedback and your kind words about our FERGUS Style Soller Beach. We are very glad to know that your stay in our hotel was satisfactory and that you enjoyed our place. We really appreciate your remarks regarding the sound insulation of our rooms, we have already noted them down and informed our Management for consideration. Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to the island. Warm regards, Susana Cuesta, Costumer Experience. FERGUS STYLE SOLLER BEACH

Dear guest, Thank you very much for your stay with us and your excellent rating on our FERGUS Style Soller Beach. We do appreciate both positive and constructive comments, therefore your suggestions concerning the availability of double beds in our rooms will be taken in consideration in our regular meetings with the hotel Management. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group.Looking forward to seeing you again in the future. Warm regards,Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Virginie, Thank you for taking the time to leave your opinion about our FERGUS Style Soller Beach and for your wonderful feedback. It is a great pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your feedback on our whole team to advise them of the great work. We look forward to welcoming you on your next trip to the island. Kindest regards, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH.

Dear guest, Thank you so much for choosing to stay with us at our FERGUS Style Soller Beach and for taking the time to share your kind compliments. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspects of your stay. That you would recommend us to other guests is a great pride. Our team look forward to creating more memorable experiences for you in the future. Best regards, Susana Cuesta. Customer Experience. FERGUS STYLE SOLLER BEACH

Dear Ingela, Thank you very much for your holiday choice and your lovely comments on our FERGUS Style Soller Beach. We are proud to hear you had a nice stay with us, so let us transmit you our satisfaction to have been able to fulfil your wishes and expectations for a pleasant holiday. We will certainly forward your high praise to our entire team, they will feel more than happy to have contributed to create a nice atmosphere around you. Thanks again for choosing FERGUS Hotels. Looking forward to welcoming you again in the future. Warm regards, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH.

Sehr geehrter Markus, vielen Dank für Ihre Bewertung unseres FERGUS Style Soller Beach. Wir freuen uns, dass Sie sich in unserem Hotel im Großen und Ganzen wohlgefühlt haben und heißen Sie gerne erneut willkommen. Bis dorthin verbleiben wir mit vielen lieben Grüße vom gesamten Team, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH.

Dear Øystein, Thank you very much for choosing our place for your holidays and the outstanding rating given to our FERGUS Style Soller Beach. It is always a great pleasure to hear that our guests had an enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. FERGUS STYLE SOLLER BEACH.