내부 입구

클레이턴 호텔, 맨체스터 에어포트 여행 후기

4 out of 5
클레이턴 호텔, 맨체스터 에어포트
Outwood Lane, Manchester Airport, Manchester, England

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 2202개 이용 후기 중 1173개" "
평점 8 - 좋아요. 2202개 이용 후기 중 611개" "
평점 6 - 괜찮아요. 2202개 이용 후기 중 232개" "
평점 4 - 별로예요. 2202개 이용 후기 중 120개" "
평점 2 - 너무 별로예요. 2202개 이용 후기 중 66개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

sangmin

2023년 10월에 3박 숙박함
답변 제공: Kat 님, 2023년 10월 18일
Dear Sangmin,Thank you for taking the time to leave us a review. I am so pleased to see that you enjoyed your stay with us and that you felt our hotel met your expectations. We are looking forward to welcoming you back to our hotel very soon!Kindest regards,Kat HerringGuest Relations Manager

8/10 - 좋아요

??

단체 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
가격에 적당한 시설과 서비스를 제공하였다
2023년 9월에 1박 숙박함
답변 제공: Kat 님, 2023년 9월 9일
Dear Guest,Thank you for taking the time to leave us a review. I am so pleased to see that you enjoyed your stay with us and we hope to welcome you back to our hotel in the near future - please let us know how we can make your next stay with us even better!Kindest regards,Kat HerringGuest Relations Manager

10/10 - 훌륭해요

Jaehyung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함

10/10 - 훌륭해요

Helen

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to airport
2024년 4월에 3박 숙박함

8/10 - 좋아요

Nicholas 님, Clitheroe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Excellent quick stay before a flight in the morning
2024년 4월에 1박 숙박함

8/10 - 좋아요

EILIDH 님, Tadcaster

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, convenient, good breakfast
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Cathy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a really enjoyable stay at the Clayton Hotel. Our flight was very delayed, and we were exhausted when we arrived at Manchester. As soon as we arrived at the pick up point, the Clayton courtesy bus was there. I'd spoken several times to reception staff while en route and were assured they'd be there to collect us. They were true to their word. The room was very comfortable and we slept like logs! Breakfast was really good. Fresh and plentiful. The staff, without exception, were lovely. Friendly, efficient, and a special mention to the courtesy bus drivers for their wonderful service.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Alice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Best hotel at Manchester Airport. 2 minute shuttle terminals. Clean spacious room with a tub in the bathroom for a soak after a long day. Tasty innovative food at the restaurant served by the friendly efficient Yasmine. Capable and welcoming staff at the front desk.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

jacqui

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

8/10 - 좋아요

James 님, santa monica

좋아요: 청결 상태, 직원 및 서비스
Close to terminal and good shuttle service
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Team 님, 2024년 4월 18일
Thank you for taking the time to provide positive feedback from your recent stay.We look forward to welcoming you again soon,Best regardsGuest Relations Team

4/10 - 별로예요

noreen

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함

8/10 - 좋아요

Dave

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location for easy access to the city. Would have scored higher if it wasn’t for the draft through the old window frame
2024년 4월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 15일
Thank you for taking the time to leave a positive review, your feedback is very much appreciated and we will certainly have our Maintenance team look at the window.We look forward to welcoming you again in the near future,Best regardsGuest Relations

6/10 - 괜찮아요

Hallam

Major plus is the location with good shuttle service to the terminals. Stayed one night for a morning flight. Be aware and check the restaurant opening hours especially if you are arriving late evening/night or leaving early morning. Would have got a better review overall, but felt forced to use self-service check in; bed appeared clean but the carpets throughout the corridors and in the room were worn/stained/dirty in areas. Property needs some TLC. However, it’s not a luxury hotel. The proximity to the terminals and shuttle service makes the hotel a convenient option.
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Team 님, 2024년 4월 17일
Thank you for taking the time to leave a review from your most recent stay. Please be assured your comments will be passed to the relevant departments.The Grill Restaurant is open until 10pm, following which a 24hour room service menu is available and Breakfast is available from 05:30hrs - 10:00hrs daily with the option to request a Clayton Grab & Go Breakfast continental bag for those guests with a very early departure.We are pleased to hear you used the Hotel's complimentary 24hr shuttle service and the Hotel's location on the Airport grounds does mean all Terminals are within walking distance should this be a preferred option.We do hope to welcome you back again and please contact our Guest Relations team prior so that we can advise of the room types that are most recently refurbished for your next stay.Best regardsGuest Relations Team

4/10 - 별로예요

Kathy 님, St Catharines

좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Just one towels in bathroom. No bathmat, slipped on tile floor getting out of shower. Complained to front desk. None brought in. Staff member entered room while sleeping. Wrong room apparently. Slow service in restaurant. Had to ask to be served.
2024년 4월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 15일
Thank you for taking the time to share your comments.Please be assured that your feedback is being fully followed up on with the relevant departments and our Hotel Manager will be in contact with you to further discuss.We hope we have the opportunity to welcome you back in the near future to ensure you have a more enjoyable stay and please contact Guest Relations prior to booking.Best regardsGuest Relations

10/10 - 훌륭해요

Anne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was missing a hair dryer and bathmat but both were delivered promptly. Restaurant prices were exorbitant though!
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Team 님, 2024년 4월 18일
Thank you for your feedback both during your stay and post stay - we are pleased to know the items you required in your room were delivered promptly. Please be assured your comments have been passed to the relevant departments.Thank youGuest Relations Team

10/10 - 훌륭해요

john

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good rxpey
2024년 4월에 1박 숙박함

8/10 - 좋아요

Pauline

Clayton hotel was a great place to stay. The facilities was great and I loved my room. The bed was amazing very comfortable and the pillows were great.too. The staff was very helpful and friendly.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

william

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Airport was right at the airport - we had dinner at the Clayton Hotel the night of getting there and the waitress Paige our waitress was terrific .
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Rosann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very convenient and efficient
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Steven

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walking from the airport across the road to the hitel a
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

George 님, Broomfield

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very easy access to the airport. Short shuttle ride. Rooms were clean and comfortable.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Eugene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

Tania

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Clean and spacious room. Good restaurant. Helpful shuttle.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Ann 님, Healdsburg

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exactly as advertised. A comfortable stay.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Wai Hang

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
The shower bathtub is somewhat clogged and there is no shower head, making it inconvenient for children to use. The toilet board was not the right size and the toilet had some cracks and it seemed that it had not been cleaned properly.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First time staying , it was amazing, food brill, staff brill , fantastic stay and free shuttle bus to airport x
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Eric

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great food and eating area. Definitely need new pillows as they were very hard and made for a difficult nights sleep
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Ayaz

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff in the bar refused to make me a coffee as it was late. It was only 7pm. Then the airport transfer driver refused to take to the airport to get a coffee when he was going empty to pick you clients. I’d never stay here again!!!! Avoid fully!!!!
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

tequita

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Shuttle bus driver very pleasant . Arrived early due to flight and had to sit in lobby until 2 . Desk agent did not even look to see if there were available rooms. I would have paid to upgrade. Will not return
2024년 4월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 8일
Dear Guest,Thank you for taking the time to provide your feedback.We are sorry to read that your experience was not up to your expectations on this occasion. Our Reception team will always look to appease an early check in request, which is subject to availability on the day unless a guaranteed earlier arrival time has been confirmed.Please be assured that your comments have been shared with the relevant departments and we hope to have the opportunity on your next Manchester Airport visit to ensure you have a better stay,Best regardsGuest Relations Team

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel if you’re flying early.
2024년 4월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 3일
Thank you for taking the time to leave a positive review, we look forward to welcoming you again in the near future.

8/10 - 좋아요

Paul

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was fantastic and our room was perfect. We walked over from the train station dragging luggage the path from the sidewalk to the front door wasn’t marked so we had to backtrack one time as we had to take a gravel path which sucked. And the walking directions on our map had us going down the back sidewalk and they have a gate on that with a padlock.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 3일
Thank you for taking the time to leave a review from your recent stay and we are pleased to hear the positive comments about the Hotel and bedroom.We can advise that there is a fully paved pathway to access the Hotel from the main road, should you head towards the roundabout and bear left to then see the Hotel car park entrance. Unfortunately the path you have described is not an official walk-through path.We would also like to ensure you are aware the Clayton Hotel Manchester Airport does offer a 24hr complimentary shuttle service to all terminals and the train station for our guests.We hope to have the opportunity to welcome you again in the near future, Best regardsGuest Relations Team

10/10 - 훌륭해요

Sphoorthy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Nigel

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Asked to change rooms. Nice lady called Kat sorted it out and reorganized shuttle bus and wake up call for me. Original room was ok but noise from the air con units outside my window. Also issued me with an upgraded room in new part of the hotel. Free shuttle service to terminals but only 5 minutes walk to terminal1.
2024년 4월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 3일
Thank you for taking the time to leave a review from your recent stay at the Clayton Hotel Manchester Airport.We are pleased to know your comments were addressed with the change of room allocation for you.We look forward to welcoming you again in the near future.

8/10 - 좋아요

Simon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
As the hotel isn’t allowed any more signage it is very hard to find when driving at night. The bus service to terminals is excellent
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Daisy

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Louise

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really enjoyed staying here. The befs are really comfortable. The breakfast was varied and delicious. The staff are lovely. It's quiet so a great night's sleep. The free shuttle service is really useful. Will definitely stay again and recommend to anyone.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Hoi Chi Daniel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

BRYAN

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I found the service to be excellent ,nothing was too much trouble. I lost my wallet at the airport the staff went to great lengths to help me find it. The shuttle bus driver made three journies back and forward. With his help the wallet/phone was returned. Great hotel will use again.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Nigel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walk from the train station to the hotel was through back alley way, muddy and uneven. Difficult with suitcase.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Lewis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very helpful staff. Simple online check in and the shuttle bus driver was great help. Dropped at door with directions to the deparures floor at my terminal. Will definitely be staying here for any future flights from Manchester!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Robert

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really appreciate the free shuttle service to the Terminal
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Ben

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient transportation/shuttle service. Nice staff, great breakfast
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Edward

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and nice hotel. Walking route from train station unclear. Some signs would be good.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Barbara 님, anglesey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous service throughout. Rang for shuttle came in 5 minutes and back to airport in morning!.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

John

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are excellent as are breakfast and dinner menu. Like most hotels though, prices for drinks, food and snacks high..e.g. £11 for glass of wine and £4 for a pck of Jelly babies. Great shuttle service to and from hotel, station and terminals.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

dan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Best airport hotel we've ever stayed in
2024년 3월에 1박 숙박함