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시타딘 밀레니엄 오르티가스 마닐라 여행 후기

4 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 265개 이용 후기 중 168개" "
평점 8 - 좋아요. 265개 이용 후기 중 77개" "
평점 6 - 괜찮아요. 265개 이용 후기 중 13개" "
평점 4 - 별로예요. 265개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 265개 이용 후기 중 3개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

hyunchul

2020년 1월에 1박 숙박함

8/10 - 좋아요

BON WOONG

좋아요: 청결 상태, 객실의 편안함
호텔후기
깔끔하고 좋았어요
2020년 2월에 1박 숙박함
답변 제공: Katrina 님, 2020년 3월 31일
Thank you Bon Woong for your review and rating! We are happy to know that you find our property "clean and good". We look forward to welcoming you back again!

8/10 - 좋아요

Jaewoo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was good stay~
2020년 2월에 2박 숙박함
답변 제공: Katrina 님, 2020년 2월 25일
Thank you Jaewoo for your feedback and rating. We are pleased to know that you had a good stay! Warm regards, Ana Katrina A. Bacungan Guest Service Manager

8/10 - 좋아요

Byungwoo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: Katrina 님, 2020년 1월 1일
Thank you for your rating of Citadines Millennium Ortigas!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 7월에 5박 숙박함
답변 제공: Katrina 님, 2019년 8월 23일
Thank you for your rating of Citadines Millennium Ortigas! Warm regards, Ana Katrina A. Bacungan Guest Service Manager

10/10 - 훌륭해요

실제 이용하신 고객

2019년 4월에 1박 숙박함
답변 제공: Katrina 님, 2019년 5월 5일
Thank you for your perfect 5 rating of Citadines Millennium Ortigas!

8/10 - 좋아요

YOONJONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thanks message!
Nice location, Comfortable bed and Good service But Smoking area must be upgraded
2018년 11월에 6박 숙박함
답변 제공: Glenn Magalang 님, 2018년 12월 11일
Hello Yoonjong, thank you for your feedback, we would like to learn more about your idea in upgrading our smoking area, nonetheless we are happy to learn that you had a great time with us.

10/10 - 훌륭해요

MYUNG HO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족여행에 적합
아파트형 레지던스을 이용하여 간단한 조리(라면) 가능하고 2 베드룸에 욕실2개여서 4인 가족이 지내기에 아주 적합니다. 늦은 시간에 체크인하였는데 추가 수건과 물도 친절히 방으로 배달해 주었고 아침 부페도 가격대비 만족할 만한 수준이었습니다.
답변 제공: Glenn Magalang, Residence Manager 님, 2018년 2월 28일
Dear Myung Ho, We appreciate the perfect rating. Thank you for choosing to stay with us. It is nice to know that you enjoyed the cooking facility and found the room comfortable for you and your family. We hope to see you again on your next trip! Best regards,

8/10 - 좋아요

Steve

좋아요: 청결 상태
2023년 12월에 3박 숙박함
답변 제공: Rodney Manabat, Assistant Manager, Guest Service 님, 2024년 1월 9일
Dear Steve,Thank you for your review. We hope to welcome you again in the future!

10/10 - 훌륭해요

Edna

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Luz Mirandilla, Guest Service Manager 님, 2024년 1월 1일
Dear Edna,Thank you for your rating and staying with us. We look forward to welcoming you again on your next stay!Regards,Guest Service

10/10 - 훌륭해요

Perfecto Jose T

2023년 12월에 2박 숙박함
답변 제공: Luz Mirandilla, Manager, Guest Service 님, 2023년 12월 15일
Dear Perfecto Jose,Thank you for rating us. We hope to welcome you back again here in Citadines!

8/10 - 좋아요

Wei Khen

출장 여행
좋아요: 청결 상태, 객실의 편안함
Was upgraded to bigger room.
2023년 10월에 2박 숙박함
답변 제공: Luz Mirandilla, Manager, Guest Service 님, 2023년 10월 11일
Thank you for your rating and feedback. We are very glad that you enjoyed your stay and your upgraded room. We hope to welcome you back again!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 객실의 편안함
とてもいいホテルです。
全般的に非常に良かったですが、強いて言えば、部屋の床がもう少しきれいだったらな、というのと、洗顔料とヘヤブラシがあるといいなと思いました。
2023년 9월에 4박 숙박함
답변 제공: Luz Mirandilla 님, 2023년 9월 18일
Thank you for your feedback and rating.We are very glad you enjoyed your stay with us. We also acknowledge your concern with regards to the cleanliness and other suggestions you mentioned. We will look into these concerns and plan improvements and enhancements if needed. We hope to welcome you back again!Regards,Luz MirandillaManager, Guest Service

8/10 - 좋아요

Kohei

출장 여행
좋아요: 객실의 편안함
2023년 8월에 4박 숙박함
답변 제공: Luz Mirandilla, Manager, Guest Service 님, 2023년 9월 2일
Dear Kohei,Thank you for your rating. We hope to welcome you again soon!

10/10 - 훌륭해요

Kristine

좋아요: 청결 상태, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Luz Mirandilla, Asst. Manager, Guest Service 님, 2023년 7월 25일
Dear Kristine, Thank you for sharing your review with us! Looking forward to welcoming you back again soon!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
2023년 7월에 3박 숙박함
답변 제공: Luz Mirandilla, Asst. Manager, Guest Service 님, 2023년 7월 25일
Thank you for sharing your feedback with us! We hope to be able to serve you better on your next stay. Looking forward to welcoming you back again soon!

8/10 - 좋아요

jeng kang 님, Singapore

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast should have improve better.
2023년 5월에 4박 숙박함
답변 제공: Luz Mirandilla, Asst. Manager, Guest Service 님, 2023년 5월 23일
Dear Jeng, Thank you for sharing your feedback with us. Rest assured this will be relayed to the team to work towards improvements. Looking forward to welcome you back again soon.

8/10 - 좋아요

William Ford

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was within walking distance of the office I was attending on business
2023년 4월에 2박 숙박함
답변 제공: Luz Mirandilla, Asst. Manager, Guest Service 님, 2023년 4월 24일
Dear William, Thank you for taking the time to share your feedback. I am glad to know that you liked the location of our property. Looking forward to welcoming you back again soon!

10/10 - 훌륭해요

Salvador

좋아요: 청결 상태, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Luz Mirandilla, Asst. Manager, Guest Service 님, 2023년 4월 11일
Dear Salvador, Thank you for your rating! We look forward to welcome you back at our property again soon!

10/10 - 훌륭해요

Martin Paulo

출장 여행
좋아요: 청결 상태, 객실의 편안함
Room was great
Very clean and affordable, they even upgraded us. Thank you Citadines!!
2023년 2월에 1박 숙박함
답변 제공: Luz Mirandilla, Asst. Manager, Guest Service 님, 2023년 2월 15일
Dear Martin, Thank you for sharing us your feedback! We are delighted to know we were able to serve you well. Looking forward to welcome you back soon!Regards, Luz MirandillaAsst. Manager, Guest Service

10/10 - 훌륭해요

Thaddeus

좋아요: 청결 상태, 객실의 편안함
My stay was over all great though tv and microwave were not functioning, they were replaced on a timely manner.
2023년 2월에 3박 숙박함
답변 제공: Luz Mirandilla, Asst. Manager, Guest Service 님, 2023년 2월 14일
Dear Mr. Rosales, Thank you for sharing your feedback with us. We do apologize for the inconvenience this has caused you and we are glad to know that you were immediately assisted on your concern. We appreciate your kind words and rest assured this will be shared to the team so we can also work towards serving our guests better. Regards,Luz MirandillaAsst. Manager, Guest Service

8/10 - 좋아요

Benedicta

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love that I can prepare my own healthier meals because it has all the cooking utensils I need and a stove. It may not be the hotel's fault but because there seem to be a construction in the back entrance, the walkway is not very safe (uneven curbs)
답변 제공: Luz 님, 2022년 12월 18일
Dear Benedicta, Thank you for sharing you feedback to us. We are delighted to know that you liked our room amenities.We look forward to welcome you again soon. Regards, Luz MirandillaAsst. Manager, Guest Service

2/10 - 너무 별로예요

frances nicole

2022년 12월에 1박 숙박함
답변 제공: Luz 님, 2022년 12월 18일
Dear Frances Nicole, Thank you for sharing your rating with us. We would like to know more on areas where we have failed to meet your expectations. This is so we can work on areas where we can improve.We hope to hear from you. Regards, Luz MirandillaAsst. Manager, Guest Service

4/10 - 별로예요

Peter Van

좋아요: 청결 상태
2022년 12월에 1박 숙박함
답변 제공: Luz Mirandilla, Asst. Manager, Guest Service 님, 2022년 12월 14일
Dear Mr. Peter Van, Greetings! Thank you for sharing your rating with us. As we highly value our guests' feedback, we would like to hear more on how we can be able to meet your expectations. Should you be open to specify areas where we can improve better, we will be delighted to know about them. Looking forward to your response. Regards, Luz MirandillaAsst. Guest Service Manager

10/10 - 훌륭해요

Alexander

출장 여행
좋아요: 청결 상태, 객실의 편안함
Comfortable
A comfortable option in Ortigas area -- spacious apartments, with drinking water provided. Good wifi, good spa onsite with reasonable prices, the restaurant is fine, earl check-in at 7 am was charged at half daily rate. The surrounding area can be a bit noisy.
2022년 12월에 2박 숙박함
답변 제공: Luz Mirandilla, Asst. Manager, Guest Service 님, 2022년 12월 12일
Dear Alexander, Thank you for sharing us your feedback!We are glad to know that you enjoyed your stay with us and found our hotel a comfortable one. We look forward to seeing you again very soon! Regards, Luz MirandillaAsst. Guest Service Manager

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 객실의 편안함
2022년 11월에 3박 숙박함
답변 제공: Luz Mirandilla, Asst. Manager, Guest Service 님, 2022년 12월 6일
Dear Paul,Thank you for your rating of Citadines Millennium Ortigas. We look forward to welcoming you back again!

10/10 - 훌륭해요

Hugo 님, North Las Vegas

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay.
답변 제공: Luz Mirandilla, Asst. Manager, Guest Service 님, 2022년 11월 30일
Dear Hugo, Thank you for sharing your feedback to us! We appreciate your time and glad to know that you liked your stay. Looking forward to seeing you again soon!

10/10 - 훌륭해요

MA JEAN THERESA

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 10월에 10박 숙박함

10/10 - 훌륭해요

Dorothy

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Courteous staff, clean property, spacious room. Beware noisy neighbors late night just my luck (thinner walls) but hotel immediately resolved. It appears their breakfast options also improved from past concerns, great coffee. I’d stay again for the value.
2022년 10월에 2박 숙박함
답변 제공: Luz Mirandilla, Asst. Manager, Guest Service 님, 2022년 10월 24일
Dear Dorothy, Thank you for sharing your feedback with us. We are glad to know that you enjoyed your stay and we look forward to seeing you again soon!Regards,

10/10 - 훌륭해요

Johnny

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was accommodating and courteous
2022년 9월에 2박 숙박함
답변 제공: Luz Mirandilla, Asst. Guest Service Manager 님, 2022년 10월 11일
Thank you for sharing your feedback Johnny. Glad to know that we were able to meet your expectations. Looking forward to seeing you again soon!

8/10 - 좋아요

Mary Jane

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walkable stores,free breakfast, security by entrance and back exits. Will stay again
2022년 8월에 7박 숙박함
답변 제공: Luz Mirandilla, Asst. Manager, Guest Service 님, 2022년 9월 11일
Dear Mary Jane, We appreciate your time to send us a feedback. Looking forward to welcome you on your next stay with us. Regards,

10/10 - 훌륭해요

aimee 님, fullerton

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
staff are very nice and accomodating
2022년 9월에 1박 숙박함
답변 제공: Luz Mirandilla, Asst. Manager, Guest Service 님, 2022년 9월 5일
Dear Aimee, Thank you for sharing your feedback. We appreciate your kind words and will share it to the team so they may be motivated to serve our guests better. Looking forward to seeing you again soon!Regards,

10/10 - 훌륭해요

aimee 님, fullerton

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
staff are nice. GIDEON is the best. not sure if i got his name right. will come soon. everyone is great
2022년 8월에 1박 숙박함
답변 제공: Luz Mirandilla, Asst. Manager, Guest Service 님, 2022년 9월 5일
Dear Ms. Aimee, Thank you for your special mention to our staff - Gideon Gonzales. Yes you were correct to mention his name. This will be shared to him and to our General Manager as well. Thank you for your feedback!

10/10 - 훌륭해요

aimee 님, fullerton

2022년 8월에 3박 숙박함

8/10 - 좋아요

aimee 님, fullerton

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

KIAN SING

가족 여행
좋아요: 청결 상태, 객실의 편안함
Very happy guest
friendly staff. Good service from check-in to check-out n house keeping staff are responsive n helpful. Hotel facility n Environment is clean and well kept. Bedroom is good size n bed is very comfortable. We enjoyed staying at Citadines Millennium Ortigas. Well done 👍 Will certainly return
2022년 7월에 2박 숙박함
답변 제공: Luz Mirandilla, Guest Service Supervisor 님, 2022년 7월 21일
Dear Kian Sing, Thank you for your review! We are truly glad you enjoyed your stay with us! Looking forward to welcoming you again very soon.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 객실의 편안함
Unlike Other Citadines Properties Around Asia
Many of the insects in the bathroom & in the room attached to this post. Killed 8 of them in one night. Bed was advertised as king sized & perhaps measurement wise, it was. But were actually 2 single beds stuck together & uncomfortably obvious. Hot water seemed time dependent in that in some showers, hot water lasted 2 minutes. Bathroom light was also flickering when we got in the room. But what turned us off was the front desk respresentative. We asked if it was possible to get a quiet room, to which they assured us yes. Turned out to be beside the elevator & each & every ding, & all the folks congregating waiting to enter & leaving were heard. When we requested for a change in room, the same rep. said they had no visibility in room availabilities, that only housekeeping could say. They did not get back to us on this so we went back to the lobby to check on the status of our request. They eventually offered another room but was equally noisy as it was located in front of the main highway. We asked if there were any other options to which we got a “no” (Hotels.com indicated 8 of the same room available). We mentioned we’re willing to wait to be moved & the rep. said “sige po, gawan natin ng paraan” (“alright, we’ll make this work”). 2 hours later, Hotels.com’s listings showed no restrictions in availabilities at this point - nobody got back to us. Kudos to Matt from concierge who seemed like a genuine guy - a refreshing contrast to their colleague.
2022년 7월에 2박 숙박함
답변 제공: Luz Mirandilla, Guest Service Supervisor 님, 2022년 7월 21일
Dear Mr. Osmena, We are truly sorry for the unpleasant experience you had with us. Allow me to address the concerns with you personally. We thank you for sharing your feedback as these may be used to better improve our services. We look forward to still welcoming you here at the property, giving us an opportunity to serve you better. Regards,

8/10 - 좋아요

Roland

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
all good
2022년 7월에 1박 숙박함
답변 제공: Luz Mirandilla, Guest Service Supervisor 님, 2022년 7월 4일
Dear Roland, Thank you for your review! Looking forward to seeing you again! Regards,

10/10 - 훌륭해요

Gene

The staff are very accomodating.
2022년 6월에 4박 숙박함
답변 제공: Luz Mirandilla, Guest Service Supervisor 님, 2022년 6월 25일
Dear Gene, We appreciate your time to send us review! Glad to know that our staff was able to accommodate you well. We look forward to seeing you again soon!

10/10 - 훌륭해요

felina

가족 여행
좋아요: 청결 상태, 객실의 편안함
5 stars for citadines millenium ortigas
there are 2 entrances and if one has a car, one needs to pass by the back entrance along sapphire road to have access to B4 parking. there, a porter will meet you to help bring up your luggages. in our case, matt was already waiting there when we parked. checking-in was fast c/o paul. the 2BR/2 T&B unit was much much better than we expected! good layout, very clean! there was a jug of drinking water prepared. the kitchenette had enough plates, glasses etc for us. basic toiletries were provider - good smelling soap! aircons were working well. breakfast at le gastro was hybrid - a la carte for main meal, buffet for bread, eggs, cereals, juices, fruits. i had american breakfast and the scones are the best i've ever tasted!!! really!!! the baked beans were also so good! staff at the restaurant were very accommodating, very amiable and very pleasing in looks and manners. i later found out it is part of the ascott group and so i am not surprised with the good service and amenities!!! we will book some other time again. 🌟🌟🌟🌟🌟
2022년 6월에 1박 숙박함
답변 제공: Luz Mirandilla, Guest Service Supervisor 님, 2022년 6월 24일
Dear Felina, Thank you for writing us a review. We trully appreciate your good words and rest assured these will be relayed to the team so they may be motivated more to serve our guests better. We look forward to seeing you again soon!

10/10 - 훌륭해요

Rosario 님, Staten Island

2022년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
The lobby feels a little bit old but the room I stayed in looks good. View from the room is good too.
2022년 5월에 1박 숙박함
답변 제공: Luz, Guest Service Supervisor 님, 2022년 6월 6일
Thank you for writing us a review. Such feedbacks will be used by the team to further enhance our services. We look forward to welcome you again soon.

10/10 - 훌륭해요

Elsa

단체 여행
2022년 5월에 1박 숙박함
답변 제공: Katrina 님, 2022년 5월 22일
Thank you, Elsa for your perfect 10 rating of Citadines Millennium Ortigas Manila. We are happy to know that you enjoyed your stay. We look forward to welcoming you back again.

8/10 - 좋아요

barry

2022년 4월에 2박 숙박함
답변 제공: Katrina 님, 2022년 5월 22일
Thank you, Barry for your rating of your most recent stay with us. We look forward to welcoming you back again.

4/10 - 별로예요

Brian

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
They had very restrictive policies about their pool (no outside guests are allowed to swim), and about the number of guests you could have anywhere. They had strange attitudes in general, as though their paying guests, and the food deliveries they may have come, and everything should be based on how they would prefer things happen, not on a happy experience for their clients (and they are not even all that polite about these things).
2022년 3월에 7박 숙박함
답변 제공: Katrina 님, 2022년 3월 29일
Dear Brian, We are sorry to hear of your unhappiness during your recent stay with us. Thank you for giving us the opportunity to address your concerns. For our everyone's, both staff and guests' safety, our facilities are only accessible for registered guests and maximum occupancy is being implemented in line with IATF's protocols for hotels. With the new guidelines given to multi-use hotels, we are now allowed to have full room capacity. With this, maxmimum capacity of each rooms will still be followed to abide the building code's maximum capacity. A studio room may only have 3 guests, and number of people that was being asked to use the pool for that studio room was 7. We apologize for this inconvenience. We hope to be able to welcome you again and have another opportunity to serve you better. Warm regards, Ana Katrina Bacungan Guest Service Manager

10/10 - 훌륭해요

Elizabeth Avillanoza

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful property very clean and such an amazing staff. I was only looking to stay for a week in this property but I ended up extending two more weeks. They had some protocols due to COVID but they have to keep all their clients safe. I appreciate the extra work that they did to ensure everyones safety.The restaurant staff was also very amazing. I will be looking forward to staying in this property again when I'm in the Philippines. Thank you again for giving me such a wonderful experience.
2022년 3월에 6박 숙박함
답변 제공: Katrina 님, 2022년 4월 5일
Dear Elizabeth, Thank you for your review and 5 star rating of Citadines Millennium Ortigas! We are so happy to read about your wonderful stay with us. Feedback like yours truly inspire us to continually provide and improve the level of service that residents have come to expect. We look forward to welcoming you back again! Warm regards, Ana Katrina Bacungan Guest Service Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Very Happy
The room here is huge, modern, in great condition, and well equipped. The breakfast that is included is really good. They give you a menu to order from. The food is great quality and large (American sized) portions. Staff has all been great.
2022년 2월에 4박 숙박함
답변 제공: Katrina 님, 2022년 2월 22일
Thank you for your review of your most recent stay at Citadines Millennium Ortigas. We are pleased to know that your stay has been a very happy one! Your feedback will be shared with the rest of the Citadines team as well as our restaurant, Le Gastro's team. We look forward to welcoming you back again!

10/10 - 훌륭해요

Fairy

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved this property. It was very clean and we love how there was a kitchen as well. The staff were very friendly and helpful. Location is pretty good, and the view outside our almost floor-to-ceiling windows was panoramic. We stayed here for mandatory quarantine purposes. The only thing though is there weren’t any pots, pans, knives and other utensils for cooking for preparing food. There were a few plates, 2 mugs, 2 saucers and I think that was it. There was no paper towel as well but we did bring our own. Usually, when we books studio apartments, these are already available in the room. Otherwise, will definitely stay here again.
2022년 1월에 8박 숙박함
답변 제공: Katrina 님, 2022년 2월 8일
Dear Fairy, Thank you for your 5 star rating and your review of your stay at Citadines Millennium Ortigas. We appreciate your feedback and rating and we are pleased to know that you loved your stay with us. We apologize for the incomplete set up during your stay and rest assured, this will be relayed to our Housekeeping department. We look forward to welcoming you back again.

2/10 - 너무 별로예요

Arsenio

2022년 1월에 10박 숙박함

6/10 - 괜찮아요

Richard

2022년 1월에 5박 숙박함