숙박 시설 정면

엘 시엘리토 호텔 여행 후기

3 out of 5
엘 시엘리토 호텔
804 Arnaiz Avenue (formerly Pasay Road), Makati, Manila

이용 후기

6.4
평점 10 - 훌륭해요. 46개 이용 후기 중 4개" "
평점 8 - 좋아요. 46개 이용 후기 중 14개" "
평점 6 - 괜찮아요. 46개 이용 후기 중 17개" "
평점 4 - 별로예요. 46개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 46개 이용 후기 중 3개" "

6.6/10

청결 상태

7.2/10

직원 및 서비스

6.0/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

young ho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
시설은 그냥저냥. 금고 냉장고 없음. 혼자 지낼만함. 조식 가성비 조음. 와이파이 다녀본 호텔중에 제일 좋음
2018년 6월에 4박 숙박함
답변 제공: Jhermine E. 님, 2018년 7월 28일
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
싼건 비지떡 맞는듯..
프로모션 하길래 갔더니 주변 방 리모델링 중이라 무시무시하게 시끄러워서 늦은 저녁까지 방에서 못쉬고 근처에 암것도 없어서 택시 타야 했음.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was good. Room and bed comfortable. Malls are just a few minutes walk.
2020년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
ゴキブリの死骸がトイレにありました。 その他はオッケーです。
2019년 11월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
アメニティは少ないです。石鹸・リンスインシャンプー・タオルしかありません。スタッフは皆さん親切でした。
2019년 10월에 4박 숙박함

6/10 - 괜찮아요

masao

좋아요: 청결 상태
床じゅうたんが清潔でなかった。
2019년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 6월에 2박 숙박함
답변 제공: J. Agaoid 님, 2019년 7월 17일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
今回初めて出張で滞在しましたが、冷蔵庫が無いので1泊で他にホテルへ移動しました。残念....!
2019년 6월에 1박 숙박함
답변 제공: J. Agaoid 님, 2019년 7월 17일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Per

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

단체 여행, 출장 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The English pronunciation of employees was really bad.. Sometimes I couldn't understand. Also, the room was too small and it doesn't have slippers as well as there's no showerhead which we can handle
2019년 5월에 1박 숙박함

6/10 - 괜찮아요

Hiro 님, Fukuoka, jp

출장 여행
좋아요: 청결 상태, 직원 및 서비스
立地は良いがwi-fiの電波が弱く感じた。
2019년 3월에 5박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 3월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel is close to shops and sky way which makes it easy to travel to the airport. Food was ok. Room is quite big and comfy bed but carpet a bit old. Staff are helpful especially Ernie. Room rate very reasonable. I’ll definitely stay again.
2019년 2월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2018년 12월에 2박 숙박함
답변 제공: J. Agaoid 님, 2019년 2월 6일
Thank you for taking the time to write a review about us. We are very pleased to hear that you enjoyed your stay. We are looking forward to having you again as our guest in El Cielito Hotel-Makati

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
交通の便もよく。スタッフも丁寧。 エレベーターに乗る前に部屋番号を聞かれるなどセキュリティもしっかりしていた。 無料のウォーターサーバーが置いてある事&無料の朝食があるのも嬉しい。
2018년 11월에 3박 숙박함
답변 제공: J. Agaoid 님, 2019년 2월 6일
Thank you for taking the time to write a review about us. We are very pleased to hear that you enjoyed your stay. We are looking forward to having you again as our guest in El Cielito Hotel-Makati

8/10 - 좋아요

Edward 님, Atlanta, GA living in Hong Kong

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good but over priced
There was nothing really wrong at all, however a bit over priced for the age, style and condition. A similar hotel is typically a bit lower priced on that area.
2018년 7월에 1박 숙박함
답변 제공: Jhermine E. 님, 2018년 8월 2일
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do check our Facebook page for promos that you might be interested in. Looking forward to seeing you again soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ホテル自体は、値段も高くはなく、スタッフも親切で、サービスは相応に良かったと思います。朝食は、地元料理が含まれており、好きな具材でチャーハンのようなものを作ってくれました。面白かったです。帰りに、ニノイ空港に直行しましたが、朝で混んでいなかったから、20分ほどで着きました。ただ、ホテルの近くに観光地は無いので、観光旅行の利用には向かないと思います。
답변 제공: Jhermine E. Front Office Assistant Manage 님, 2018년 5월 16일
Thank you for choosing our hotel and taking the time to write a review! We are so glad to hear that you enjoyed your accommodations as well as the buffet breakfast. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely,

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 객실의 편안함
多少のことに目をつぶれるなら
値段も安いのであまり多くは期待できないと思いましたが、エアコンの音が寝にくいほどうるさかったのと、シャワーをお湯にすると水量がかなり少ない点は残念でした。エリアは悪くないし、朝食つきのプランも選べるので、多少のことに目をつぶり費用うかせたい人にはよいのかと。
답변 제공: Jhermine E. Front Office Assistant Manager 님, 2018년 5월 16일
First, I want to thank you for your feedback. While I wish, you had a better experience, it's the feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. I would also like to take this chance to respond. 1. Hot water - I'm very sorry to hear that. May I ask what was your room number? Thank you for letting us know and we will make sure that these kinds of incidents will not happen again in the future. 2. Airconditioners - You are totally right. Summer Season here in the Philippines and most of our Airconditioners are breaking down, however, this reasoning is not acceptable but we are now working on replacing our Airconditioners. We are very sorry for the inconvenience. I apologized for the inconsistent service and hope you can understand there is always a reason however it is excusable. I would be happy to make your reservation personally and see to it that you enjoy the experience that so many of our guest have grown so fond of. Regards,

6/10 - 괜찮아요

Sadao

部屋に当たりハズレあり。
出張の際に毎回滞在しています。 ロケーションが非常に良く、リーズナブルです。 部屋は当たりハズレがあり、アメニティーが全くない時もあれば、全て揃っている時もあり、最低限の準備が必要です。 寝るだけ、と割り切っていますので、まずまず満足しています。
2017년 11월에 1박 숙박함

4/10 - 별로예요

Amanda

Good enough
The place is old and quite basic but reasonably clean. Bed was comfortable amd pilloqs decent. Towels were tired and old. No safe in the room but safe facility in a room behind the reception (limited and old. Breakfast was uninspired and disappointing.
2017년 10월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

モールと繁華街に近い
ホテルは古いです。朝食も連泊するなら飽きます。 4泊しましたが、初日に食べてそれ以降はコンビニで買ってました。 浴槽はありますが、お湯に入ろうとは思いません。浴槽が浅い。 トイレが詰まりましたが、即効で直してくれました。 フロント、ドアマン(ガードマン)、皆さん優しいので好印象です。
2017년 7월에 3박 숙박함

8/10 - 좋아요

kathrynn 님, I.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value for your money.
Clean hotel. Friendly staff. Good location. 10mins walk to greenbelt. Spacious room. You get cheaper rate when booked at expedia.com

8/10 - 좋아요

Rosalinda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good weather at the time

8/10 - 좋아요

jojo 님, singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
pleasant stay. we'll surely come back
pleasantly surlrised about the size of the room and the food.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good location
Cockroaches in room. Location is great short walk to malls, restaurants, cinemas, etc.

6/10 - 괜찮아요

Janel 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
May improve on dining
The hotel is clean. Room is not soundproof. A buffet breakfast is only served if the hotel's total guests reached 30, otherwise they will just serve your chosen breakfast menu from the limited list provided. Overall, the staff is friendly and my stay is comfortable.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
快適なホテルです。
建物は古いですが、値段の割には良いホテルかと思います。お風呂も、湯船がありそれなりにリラックスできるかと思います。

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The staff was really nice and helpful. The free WiFi was spotty at best on all the floors. The free breakfast was cold at 9:00. The area around the hotel was under construction, not their fault though. I saw a mouse running across the hall and woke up with my bedside table covered in ants. Only half the TV channels worked in my room, but one floor lower and the majority of them worked.

6/10 - 괜찮아요

ai

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
まぁまぁのホテルです
パサイロード沿いでは、広さもあってバスタブがついているホテルだと思います。

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not worth it
This is a cheap hotel in the makati area. Sooooo the AC was cloud time to time. The hotel is marked incorrectly in google, its in the poor area which is where we ended up in, and to correct the situation, we tried calling the place and surprise, the number was not updated and incorrect. I would look else wear. The bathroom wasn't too clean either.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
food served in the restaurant was below average, though clean.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
need remodeling............................................................................................................

6/10 - 괜찮아요

Masamichi 님, kyoto japan

별로예요: 직원 및 서비스, 객실의 편안함
少し
備品等の対応が悪かった。 歯ブラシが置いてなかったり、石鹸が置いてなかったり・・・ 掃除、その他の対応はよかっただけに、少し残念・・・ 以前に何回も利用していたので、今回は非常に残念でした。

6/10 - 괜찮아요

Terence 님, Singapore

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Friendly and helpful
Overall I have a good stay here. The staff are helpful and friendly. I complaint abt the air con noise and they attended to me immediately. Breakfast is simple but sufficient.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Got food poisoning from the room service. Was sick for two days. Don't recommend eating at the hotel.

6/10 - 괜찮아요

Marc 님, Bangalore

좋아요: 직원 및 서비스, 객실의 편안함
Good for what it is.
The hotle did exactly what it needed to, put me up near Greenbelt. It was reasonably comfortable. The room was clean. It's an older hotel, but in reasonable condition. The staff were friendly. The location is convenient. There are renovations going on, which is a bit of a disruption if you are sleeping during working hours.

6/10 - 괜찮아요

floBot 님, AU

좋아요: 직원 및 서비스
where locals stay
in makati, a cleaner part of manila and very close to greenbelt shopping complex. locals recommended this place to us since it was affordable and we only stayed one night.

2/10 - 너무 별로예요

チンタン 님, 日本

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
洞穴
冷蔵庫なし、窓なし、エアコンは大昔の旧型で音がうるさい。 アメニティなし、どこからゴキブリが出ても不思議ではない。 もちろんセーフティボックスなどあるわけない! もっと安くていいホテルがありました。

2/10 - 너무 별로예요

Skydriver 님, 日本

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
フィリピンのビジネスホテル
タイトル通りビジネスホテルです。 部屋に入った時は蒸し暑くエアコン点けたら空気が臭いし風がベッドに横たわると見事に風が当たるので、休めませんでした。 安いから仕方がないですが。。 スタッフの対応は普通です。

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dark & Gloomy
Hallways are old and gloomy. Room was like a closet. The window was blocked cause the view seemed to be a block wall 2 foot away. Breakfast was terrible, Filipino hot dogs for breakfast? No attemp to accomodate a westerner. Would not recommend this hotel.

4/10 - 별로예요

Steve 님, Toronto

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Mold and Mildewy El Cielito Hotel
The hallways of El Cielito hotel are old and smell Moldy and Mildewy. I would be embarassed to bring a guest back. This is not a three star hotel. Also the windows in my room could not seel shut or close tight. This hotel is overpriced and overrated.

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스
Nice hotel near the airport
Nice hotel near the airport

6/10 - 괜찮아요

Anonymous

별로예요: 청결 상태, 직원 및 서비스
部屋の質はこの価格であれば仕方ないですかね。 でも朝食はひ
部屋の質はこの価格であれば仕方ないですかね。 でも朝食はひどかった。別料金だと250ペソも取られます。 外で食べるのをお奨めします。

8/10 - 좋아요

Anonymous

좋아요: 청결 상태
This is a good budget hotel. Staff
This is a good budget hotel. Staff is friendly and available to help. Hot water is usually not available in the evening and at night. Observed a mouse in the room. Reported to the staff and they put a trap in the room.

8/10 - 좋아요

Julie

좋아요: 직원 및 서비스
The front desk were polite and
The front desk were polite and reception staff hailed taxis efficiently nd general staff imm. took yr luggage to carry. Room interior basic and on the shabby side but clean and tidy. Fine for the price.

8/10 - 좋아요

JACQUES

좋아요: 직원 및 서비스
pas trés propre, equipements i
pas trés propre, equipements inexistants , en pleine renovation , chambre exigue et pas trés confortable hotel vetuste prix trés moyen par rapport a un comparatif effectué sur place dans d'autres etablissements ,petit déjeuner cher et pas trés varié? un compensation ; l'acceuil et la gentilesse de la direction du personnel qui tentent l'impossible pour vous satisfaire avec peu de moyens emplacement exellent prés des duex centres commmerciaux les plus importants de Makati cordialement