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"Room was clean and the staff was kind and very helpful with request"

"The room was clean and the breakfast was good."

"Clean, spacious room, well laid out with a great view. Staff were all so friendly & professional. The rooftop restaurant has delicious food at good prices. So relaxing! Would definitely stay again! I appreciate it when I can eat at the hotel restaurant & not feel like I’m being gouged on prices & the rooftop restaurant does this big time! "

"yes"

"My stay at the Makati Shangrila has always been great and I will continue to stay there whenever I go back to the Philippines, most especially the staff, very courteous. My only regret was not able to get a reservation at the Sage Restaurant with my wife for a couples dinner, on Valentine’s Eve, next time will all in advance. I love coming back "

"location was best and close to everything - felt safe and festive while sightseeing, going out for food, drinks shopping, services like salons and many entertainment venues, the breakfast was really good with many options - really loved the arroz caldo, egg station and taho. The staff was really nice and accommodating. The view from the rooftop at sunset was nice."

"Staff were friendly and very courteous, great location"

"Maintained elegance I have been coming here since the 80’s they never let me down Love the ambiance the people and the smiles"

"Clean room but there are issue with plumbing and air conditioning "