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"Room was clean, Staff are very nice and accomodating, Breakfast was good too."

"Shuttle service."

"Great place"

"The staff, especially security and front desk, were extremely helpful and go above and beyond - I felt well taken care of. Breakfast was great during my 2 week stay, Dinner was always delicious. Pro tip - I think it’s sometimes customary to raise your hand when awaiting service at dinner. The room was always clean and the person who cleaned it was careful and respectful of my belongings despite my pile of clothes I slung off after a day out. I’d recommend this hotel for the area. "

"Beautiful hotel with a great gym and spa. Highly recommend staying here as the price was very reasonable for a Shangri La "

"The lobby was grand but the room was dated despite it being a grand room (which was a VIP upgrade) but no different from the original room booked. Excellent breakfast selections and all the fresh coconut water you can drink. The seafood buffet was great too. "

"Very clean n great location"

"Nice location and even nicer facilities. "

"Really weird experience here. The doormen and front desk staff were all nice in conversation, but they blatantly lied about how much laundry I had sent and tried to charge me $100 for it. This was on top of returning multiple laundry items damaged and trying to claim it was part of the clothing design. I also paid fully months in advance for my room and room type, and when I arrived, it wasn’t available. They tried to claim that room type is first come first serve despite my reservation confirmation email clearly showing the room type. The room itself was in fine condition, a bit of wear and tear on the furniture but okay for the price. "