숙박 시설 정면 - 저녁/밤
예약 가능 여부 확인

샹그릴라 레지던시즈 앳 더 포트, 마닐라 여행 후기

4 out of 5
샹그릴라 레지던시즈 앳 더 포트, 마닐라
30th Street, Corner 5th Avenue, Bonifacio, Taguig, Manila

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 10개 이용 후기 중 7개" "
평점 8 - 좋아요. 10개 이용 후기 중 3개" "
평점 6 - 괜찮아요. 10개 이용 후기 중 0개" "
평점 4 - 별로예요. 10개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 10개 이용 후기 중 0개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

9.2/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

8/10 - 좋아요

Harold

출장 여행
좋아요: 청결 상태
Property staff was clearly new and inexperienced. Level of management support was evident particularly from the guest service team. All employees demonstrated a desire to help but clearly weren't prepared
2024년 3월에 7박 숙박함

10/10 - 훌륭해요

Nelson

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 6월에 7박 숙박함

10/10 - 훌륭해요

Wilmar

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property and amenities are exceptional. Location is prime, and staff are friendly. Some deferred maintenance in the rooms (stayed in two different units) that should be addressed to keep the units from a lower rating in the future. My only complaint is upon checkout I requested for an emailed receipt - that is still yet to be sent after almost 24hrs since checking out (it’s not in any of my inboxes)…And I was told the hold on my credit card would be released right away but my account still shows otherwise. Other than that, no other major issues.
2023년 6월에 7박 숙박함

10/10 - 훌륭해요

Cristina

가족 여행
좋아요: 청결 상태, 객실의 편안함
Long stay
Very nice staff, accommodating! The property is well maintained. There's a bit of wear and tear but it's ok. It was perfect for our 11 nights stay as a family.
2023년 3월에 11박 숙박함
답변 제공: From your Edsa Shangri-La, Manila Family 님, 2023년 4월 13일
Dear Christina,Thank you for your rating and taking the time to share your feedback. We are glad to hear that you and your family had a wonderful stay with highlights including our our colleagues' service delivery. We hope to be able to welcome you and your family on your next city getaway!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스
2020년 1월에 3박 숙박함
답변 제공: Shangri-La at the Fort, Manila 님, 2020년 2월 20일
Hi! Thank you for your 5-star rating. We are glad you had an excellent experience with us. We look forward to welcoming you back on your next visit. Have an excellent day ahead!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything went great, we are upgraded to 2-bed apartment which was huge and had everything we need (washer, dryer, iron). They are directly connected to hotel through the swimming pool and the excellent gym where they had indoor basketball court among others. Also great for kids as they have outdoor playground and kids center with bunch of activities. Overall, it was a satisfying experience, my only minor complaint is that they should provide laundry detergent as part of the amenities which they only provide for longer stay.
2019년 11월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great for family staycation
2019년 10월에 2박 숙박함
답변 제공: Shangri-La at the Fort, Manila 님, 2019년 10월 31일
Hi, thank you for your kind words. We are glad that you had an enjoyable staycation at the Shangri-La Residences and we look forward to welcoming you back. Have an excellent day ahead!

8/10 - 좋아요

Arturo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Get the bill
I need the bill. I don't know can I get the bill of the days I stayed in Shangri LA.
2019년 6월에 9박 숙박함

10/10 - 훌륭해요

Syed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location is Perfect
Nice location, great for business travelers.
2018년 10월에 7박 숙박함
답변 제공: Shangri-La at the Fort, Manila 님, 2018년 11월 19일
Hi Syed! Thank you for your 5-star rating. We are glad you had an excellent experience with us. We look forward to welcoming you back on your next visit. Have an excellent day ahead!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The ShangriLa Residences are in the same building as the ShangriLa Hotel and share the same gym and other amenities. The Residences are on lower floors versus the regular hotel rooms and do not have housekeeping services on weekends. A 1 bedroom residence is more than twice the size of a regular hotel room and the residence includes a kitchen (stove top, microwave, refrigerator, coffee maker, toaster, rice cooker, hot water, but no oven), and most importantly, a washer/dryer. Don’t expect to run too many loads through the washer/dryer. The unit takes a very long time to wash and dry. It is extremely quiet though. Overall, the Residences is great if you are planning a longer stay in BGC.
2018년 1월에 5박 숙박함