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아메리카스 베스트 밸류 인 매리언, 노스캐롤라이나 여행 후기

2 out of 5
아메리카스 베스트 밸류 인 매리언, 노스캐롤라이나
4248 Us 221 S, Marion, NC

이용 후기

4.0
평점 10 - 훌륭해요. 151개 이용 후기 중 3개" "
평점 8 - 좋아요. 151개 이용 후기 중 12개" "
평점 6 - 괜찮아요. 151개 이용 후기 중 30개" "
평점 4 - 별로예요. 151개 이용 후기 중 33개" "
평점 2 - 너무 별로예요. 151개 이용 후기 중 73개" "

4.4/10

청결 상태

4.2/10

직원 및 서비스

4.0/10

편의 시설/서비스

3.8/10

숙박 시설 상태 및 시설

3.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Jens

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In Addition to the very old building, badly maintained, the staff is very unfriendly and not customeroriented at all
2022년 5월에 1박 숙박함
답변 제공: Guest Relations 님, 2022년 6월 16일
Dear Jens, Providing welcoming hospitality and well-maintained accommodations is imperative, so to hear that we fell short during your visit is truly upsetting. Please accept our sincere apology and know that we will use your feedback to seize all opportunities for improvement. We wish you well as your travels continue.

6/10 - 괜찮아요

Matthew

가족 여행
별로예요: 직원 및 서비스
other rhan being run down its just an older hotel in need of renovation, but my problems lie with the older man at the checkin desk , rude with the wrong attitude for customer service. if you own the place ,you should hire someone better rhan yoy for this job, not but 2 cars in hotel ,being a little nice to people , get decent reviews could change that
2022년 4월에 1박 숙박함
답변 제공: mike 님, 2022년 4월 18일
Thank you for your recent stay at this location. We will keep in mind your comments and ensure we do better in this manner

4/10 - 별로예요

Evelena

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2 rooms were well below standard for cleanliness!!
This is 2nd review that I am leaving for this old, outdated and dirty hotel since I received a 2nd request to review and my feelings for this place have not diminished after 5 days. Yes, my sister and I were traveling with a dog, a housebroken and trained nondestructive dog. We are pet owners and accidents happen and that is why you pay an extra pet fee but obviously the cleaning of the rooms is below the minimum health standards. The room reeked of disinfectant and dog urine. Spots and stains all over the carpe several were damp. Lamp shades torn. Air conditioner/heater was full of dirty lint. Wall paper was dirty in places that would not be frequently touched. Visible dirt and dust on all moldings in room. There were stains on bedspreads. The window curtains were missing hooks so they hung haphazardly. There was no 2nd lock on the room door that provides the extra security. We requested a new room and although the room did not reek of disinfectant and urine, it still had dirty carpet with multiple stains. Dirty trim around the walls, dirty AC/ heat grill, no 2nd door lock and you could see light around most of the door. There was supposed to be a breakfast and understandably in the time of covid these breakfasts are scaled down but nothing at all was provided. Despite the lateness of the hour after a long day of driving and sightseeing, we should have left this hotel, lost over a hundred dollars and found a decent hotel.
2021년 10월에 1박 숙박함

8/10 - 좋아요

Louise

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함

4/10 - 별로예요

Angela

2021년 10월에 1박 숙박함

8/10 - 좋아요

Michael

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Its a place to stay for a night, nothing spectacular about it. It was clean, had to hold handle down on toilet to flush. Coffee kit in room was old and stale tasting.
2021년 10월에 1박 숙박함
답변 제공: mike 님, 2021년 10월 28일
Thank you for your recent stay at our location. We will try another brand of coffee in the future.

2/10 - 너무 별로예요

Ronald

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don't
Sorry, but it is Disgusting. Mold, Mildew or cat literbox smell. Clear water damage issues and poor maintenance. The worst experience in 45 years of traveling. Switching rooms didn't seem worth it since the whole place is worn out and it was late.
2021년 10월에 1박 숙박함
답변 제공: mike 님, 2021년 10월 22일
Dear Sir, We are very sorry for your recent experience. We hope to improve our housekeeping issues in the futere

2/10 - 너무 별로예요

Lyle

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay away
This has to be the worst hotel I've ever stayed at. The man that waited on us to check in was rude you had to speak through the glass you couldn't hear him there was a phone there but it didn't work. Went into the room there were there was a hole in the wall that was patched not well. There were holes in the bedspread from cigarettes which it was supposed to be a non-smoking room. At the back of the room the ceiling must have had a major crack in it at one time that was patched poorly poorly. When you went into the bathroom the bathtub was terrible filthy and very scary. The wall of the bathtub must have had a leak behind the spigot and they cut a huge hole apparently and packed it poorly it looked terrible no mirror on the door in the bathroom but the glue was still on the door. No wi-fi they lied. The ice machine did not work much like everything else. I would never ever ever ever stay there again scary stay away there was a broken down car in the parking lot and the scooter that was tore apart on the sidewalk. When you checked out they left the drawer open at the window that you couldn't talk to anybody through because nobody was there had a sign that said drop the keys but nobody's there. A score between one and five and negative 600 stay away I can't say it enough.
Light fixture with dust all over it don't know if he'll show up in the picture but it's filthy nobody cleans the room
Hole in bedspread from cigarettes in a non-smoking room
2021년 10월에 1박 숙박함
답변 제공: mike 님, 2021년 10월 20일
Dear sir, we are very sorry for your experience .we will do our best to improve our situation

2/10 - 너무 별로예요

JD

단체 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
For a $100 room it was barely acceptable. It was evident one of the rooms had a full time resident with a pile of junk on the sidewalk outside the room. Not a very safe feeling place.
2021년 10월에 1박 숙박함
답변 제공: mike 님, 2021년 10월 20일
We are sorry for your experience. We cannot refuse service to people because they have fallen on hard times

2/10 - 너무 별로예요

Melanie

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Although the hotel is rated 2 stars, the room was dirty, there was dust accumulated on the lamps etc.. sheets had holes, and there was 2 bugs in the bathtub. Hotel should be 1/2 a star.
2021년 10월에 1박 숙박함
답변 제공: mike 님, 2021년 10월 20일
We are sorry for your experience and hope to improve our housekeeping staff

10/10 - 훌륭해요

Julia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent place, staff and service is friendly. The breakfast has a wide selection. Highly recommend staying here.
2021년 10월에 1박 숙박함
답변 제공: mike 님, 2021년 10월 20일
Tahnk you for your response. It was a pleasure serving you

6/10 - 괜찮아요

Lane

좋아요: 청결 상태
별로예요: 직원 및 서비스
2021년 10월에 1박 숙박함

2/10 - 너무 별로예요

Felicia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do not stay here
Man was rude and unfriendly. Room smelled and was dirty. No lights in tge parking lot. Bathroom walls were half rotted
2021년 10월에 1박 숙박함
답변 제공: mike 님, 2021년 10월 5일
We thank you for your recent stay with us. We will pay close attention to our housekeeping and maintenance.

2/10 - 너무 별로예요

Danielle

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible bait and switch
The hotel boasts a pool and free breakfast. Neither of which were provided with no notice upon check in. The room was pet friendly but even the pet was offended. There was a slimy feeling to the urine stained floors.
2021년 8월에 1박 숙박함
답변 제공: mike 님, 2021년 8월 26일
Thank you for your recent stay. We are sorry for your disappointment with the pool and breakfast being closed. We will open our public areas next year when most of the US will be vaccinated.

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is perhaps the worst hotel I have ever stayed in. We waited 20 minutes to check in since the lobby was locked and nobody was at the desk. We had to finally call to get someone. The grass is overgrown everywhere. There are cobwebs in the room, burn holes in the bed spread, mold in the bathroom, walls buckling, and wallpaper peeling off.
2021년 8월에 1박 숙박함
답변 제공: mike 님, 2021년 8월 17일
Thank you for your recent stay. We are very sorry for your dissapointment . We will work towards improving the condition

2/10 - 너무 별로예요

Julie

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nastiest place ever!!
It was horrible!! Worst place i have ever stayed in. Got in room it smelled like dog piss, then we realized all the piss stains at the front door. There was cobwebs on the top of the toilet. The sink was dirty, did not like staying here at all. This place is nasty!!!
2021년 8월에 1박 숙박함
답변 제공: mike 님, 2021년 8월 17일
We are very sorry for your experience. Will strive to improve the condition

4/10 - 별로예요

Bruce

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not worth the price
No coffee/tea in common area, no breakfast, TV remote didn't actually control the TV. I had to turn the TV on from the TV and to turn off, I had to turn off the power strip. Coffee pot in the room was dirty, a/c didnt work very well. Mold along the baseboard of the bathroom. Not worth the $88 i spent.
2021년 8월에 1박 숙박함
답변 제공: mike 님, 2021년 8월 10일
Sorry for the trouble you had during your stay.Will make sure staff cleans the room more carefully

6/10 - 괜찮아요

Marlee

가족 여행
별로예요: 숙박 시설 상태 및 시설
Not the greatest
My kids & I were driving through and we only needed beds for the night. The place looked run down, the person in the office barely spoke & looked tired or grumpy, & the pool was covered. Though the room was clean, the lampshades & curtains were duct-taped in places. No ice or vending machines available. No breakfast. We had wi-fi, a working microwave & tv, beds & a locked door. Sufficient.
2021년 8월에 1박 숙박함
답변 제공: mike 님, 2021년 8월 10일
Sorry for the pool being closed. will aim to open next season when covid is under better control

2/10 - 너무 별로예요

Gary

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel I have ever been to
Hotel appears abandoned at first glance. Lobby is locked and nobody was at service window at 3:00 pm. Waited over 5 minutes for someone to show up only to have him question the validity of my retired military ID. Mattress was saggy and uncomfortable. No breakfast as advertised on Hotels.com. Would not recommend or ever stay there again.
2021년 7월에 1박 숙박함
답변 제공: mike 님, 2021년 8월 10일
Sorry for the inconvenience during your stay. Our public areas are closed for this year due to the virus.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dated place, swimming pool closed and no breakfast
Well, where to begin... My wife was driving, I tell her, turn right, it's there, she looks at me "are you sure, it's abandoned?" She was right, the building looks abandoned, the pool looks like it has not been used for a while and there was no breakfast included. The guy at the check-in / checkout was very rude and impolite. The room was dated, walls and trim were moldy / rotted in the bathroom. The sheets and towels were clean but the carpet on the floor looked and felt gross. The AC worked (but very noisy). It looked like to us they are trying to get the last bucks out of that place. This was my first and last stay in this hotel.
2021년 7월에 1박 숙박함

6/10 - 괜찮아요

KC

2021년 7월에 1박 숙박함

2/10 - 너무 별로예요

Dennis

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel should be shut down
Rooms nasty, mold, owner rude
Exterior is ugly and run down
2021년 7월에 3박 숙박함
답변 제공: mike 님, 2021년 8월 17일
Thank you for your recent stay. We will try to improve the condition of the property

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Old and rundown
2021년 7월에 1박 숙박함
답변 제공: Guest Relations 님, 2021년 7월 23일
We are sorry that your overall stay on our property was not what you were expecting. Guest feedback is always appreciated as it helps us pinpoint where we have room for improvement. Please do keep us in mind next time you are in the area; we'd be grateful for the chance to host you again.

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The check in attendant was surrly, the grounds were beyond unkept, we questioned if the facility was open upon arrival. The tub has what looked like jets that are not functioning and collecting mold, the tiles were patched back together, the floor boards were missing. We slept on a clean mattress pad, there was no bottom sheet. We will stay with name brand accommodations in future
2021년 7월에 1박 숙박함
답변 제공: General Manager 님, 2021년 7월 22일
Property cleanliness and maintenance are crucial to us, and it is upsetting to learn of the state of the accommodations you received. There is no excuse, and we will make sure that our team uses your feedback to take action and improve their diligence. We can't change the past, but we want nothing more than another chance to improve your perceptions of us in the future. We wish you all the best along your way.

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When I first got there it looked like a abandoned building the building is very ran down had roaches looks like the cleaning is very bad but I only scene three vehicles of rented rooms pool was closed and no mowing or weed eating around building
2021년 7월에 2박 숙박함
답변 제공: mike 님, 2021년 7월 9일
sorry for the recent experience.We have trouble with help and are trying to do better

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst stay ever
This hotel charged my credit card $70 on top of the $107 I paid for Hotels.com. The clerk was very rude, had an attitude when I called as I waited out front as the lobby was locked. No breakfast as stated on hotels.com and on their sign out front
2021년 6월에 1박 숙박함
답변 제공: mike 님, 2021년 6월 22일
We are sorry for the inconvenience you experienced. We charged $20 for the pet and we reversed $50 which was the deposit. We do not serve breakfast in covid-era.

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was very dated. Pool was closed during our stay. The only reason we chose this one was because it had a pool.Thought the hotel was abandoned when we arrived due to all the weeds growing up around the property. Building needs a lot of work. The bed was at least comfortable and it was quiet.
2021년 6월에 3박 숙박함
답변 제공: mike 님, 2021년 6월 22일
We are sorry for for the pool being closed. We will open next year when Majority of people will be vaccinated.

6/10 - 괜찮아요

charlene

별로예요: 직원 및 서비스
Clean room, unfriendly clerk
Check in was different. Minimal conversation from clerk. Felt like we were an inconvenience. Lobby was closed at check out so we left the key in the room. Didn't want to bother anyone again.
2021년 4월에 1박 숙박함
답변 제공: mike 님, 2021년 6월 22일
We have closed lobby due to Covid. Sorry for not chatting with you through the night window.

8/10 - 좋아요

Tucker

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
It was cozy. Wasn’t noisy. Home feeling
2021년 4월에 1박 숙박함

2/10 - 너무 별로예요

Jillian

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Like getting cursed out? You found the place!!
We arrived late, around 2am. I rang the bell and when i recieved no answer I called the number. Shortly after, a man that I am assuming is owner/ operater came to the night window, when i picked up the phone outside to talk to him, he screamed at me to " Put the F-ing phone down" I was completely shocked. I just looked at him with total confusion because I was not expecting what he had thrown at me. Then he goes on to scream "You had a reservation for f-ing 2pm!" I did not have a reservation for any certain time, check in is at 2. It was late and it had been an awful day getting to that point and I just started crying. Ive never been screamed at in this manner. He screamed a few more f-bombs at me. And I said I would not be staying there. Then he called me a F-ing B and gave me the finger from the otherside of the glass. I walked back to my car and called Hotels.com and they were able to get me a full refund of the deposit I had made for the stay. The place was a total crack motel with peeling paint and garbage around the parking lot. I never saw the rooms but I'm sure they could not have been much better than the outside.
2021년 3월에 2박 숙박함

8/10 - 좋아요

latrice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was snowing and I had to pull off the road. Found this place. Night person was helpful
2021년 2월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
terrible room.. i had to sleep in my clothes on top of the comforter. then they tried to take a $100 deposit!! had to have my credit card reimburse me!!!
2020년 9월에 1박 숙박함
답변 제공: General Manager 님, 2021년 3월 26일
We're very sorry to hear that you did not feel your room was properly prepared for your arrival. Guests are always encouraged to share any concerns they have with our friendly front desk team. Regarding the deposit, please know that this is standard in the hospitality industry, and it is released at check-out. Depending on your bank, it may take 5-7 business days to appear in your account. Hopefully, our location worked well for your plans. We wish you all the best going forward.

4/10 - 별로예요

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연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Costumer service was absolutely terrible! The check-in staff was very rude and inpatient, and he yelled at us. He walked up to the window and didn’t say a word to us. I told him we had booked a room online. He proceeded to stare at me and say nothing. I repeated myself thinking he may not have heard me, and then he yelled at me that he needed my I’d and card to have on file and that that was standard protocol. Those were the first words out of his mouth to me. The rest of the experience followed just as “pleasantly”. I also was never given a receipt for my stay showing my deposit. The room was fairly clean. Nothing terribly unexpected for the cheap motel in the middle of nowhere. It was bare basics with a bed and bathroom for the night, but costumer service turned me away for good.
2021년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2021년 3월 11일
It is disheartening to know your stay was not excellent overall. Our apologies for any negative perceptions regarding our service, and we will speak with our team. Regarding a receipt, it will come from the third-party site in which you booked. We hope to have another chance to impress you in the future, and we wish you the best ahead.

6/10 - 괜찮아요

Michelle

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 10월에 1박 숙박함

4/10 - 별로예요

Kimberly

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Mediocre for the price
Toilet seat was broken, wallpaper falling off the walls, no refrigerator. Was no extra toilet paper in the room.
2020년 10월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 편의 시설/서비스
Withdrawn staff. Acted like I was bothering them. Maybe they were just worried about COVID
2020년 10월에 1박 숙박함
답변 제공: Guest Relations 님, 2020년 11월 2일
Thank you for your feedback. We always aim to deliver excellent service, so it is unfortunate to hear that you felt our team was less than friendly. While we do have distancing policies in place to ensure a safe experience for all on our property during these trying times, we have spoken to our team regarding your observations. Other than this, we hope your stay was comfortable and would love to see you again on a future visit.

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스
The wallpaper was badly peeling in the bathroom, there was only half of a toilet cover, room smelled like cigarettes.
2020년 10월에 1박 숙박함
답변 제공: Guest Relations 님, 2020년 10월 23일
Your feedback is valuable to us, as well as the time you took to share. It is regrettable that our accommodations were not as you expected, and we apologize for letting you down. Our team will reflect upon your comments and seize all opportunities for improvement, as guest satisfaction means everything. Thank you, and we hope you'll consider giving us another try in the future.

6/10 - 괜찮아요

실제 이용하신 고객

2020년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2020년 10월에 1박 숙박함

2/10 - 너무 별로예요

Anjelica

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do not stay here!!
Check-in clerk had an attitude, gave smoking room to another guest and said” we thought you were not coming.” hotel room was in the worst shape! Bathroom had hair in tub and on sink area. Water in tub will not go down. Toilet didn’t flush- told the clerk his response was “cut on the water”. 1/2 roll of t paper asked can have another one he said he put extra one in there.... did not. Would not recommend this hotel to anyone!!!!!
2020년 10월에 2박 숙박함

2/10 - 너무 별로예요

Ralph

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was very disapointed, first off this add said it has a pool and breakfast it did not have either staff was rude would not go back!!
2020년 9월에 2박 숙박함

4/10 - 별로예요

Fred

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 6월에 1박 숙박함
답변 제공: mike 님, 2020년 7월 3일
We are sorry for your recent experience at our property. We will continue to improve upon our short comings and hope you visit us again soon Yours sinserely, Mike GM

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스
Family trip
2020년 6월에 1박 숙박함
답변 제공: Mike 님, 2020년 7월 3일
Thank you for your recent visit to our area. We will continue to upgrade as needed in these challenging times and hope you visit us again. We are sorry with your disappointment and hope you all the best. Stay safe and stay at home. Yours Sincerely, Mike GM

6/10 - 괜찮아요

james

2020년 3월에 7박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스
I have stayed here before. The bathroom is always extremelydated and water stains. But it is usually clean and the beds are soft. This time. The bathroom was not so clean. There were hairs all over the bathroom. You can tell they did wipe it but I think they used the same towel so hairs transferred on walls etc. I didn’t even notice until next morning. Just checked beds before I went to bed. The beds were still clean and soft though.
2020년 1월에 1박 숙박함

6/10 - 괜찮아요

KRisty

가족 여행
좋아요: 직원 및 서비스
2019년 11월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was filthy. The beds were like a sway back horse. Wall paper coming down and dirty . Moldy bathroom and sink area toilet was rough and hinges were nasty. Carpet was nasty and stained. Room very dusty. Door knobs and light switches were dirty. The phone was dirty. Wash cloths were stained and frayed. I only stayed because I had already paid through Expedia and would not get a refund. I have taken pictures. I am not exaggerating. Please let me know how I can show them to you and the company that has their name on this place. I didnt dare go look at the breakfast area. This place should not be on any website. The pictures on the web did.not look anything like the actual room. The heater had one temp and speed. The man that checked us in was not friendly. This is the worst place I have ever stayed.
2019년 11월에 2박 숙박함
답변 제공: Guest Relations 님, 2019년 11월 23일
Delivering fast, friendly service and clean, comfortable accommodations is always our goal, so we're saddened to learn your visit fell short. Rest assured, we'll be discussing your comments with our team to ensure any issues are quickly resolved for the benefit of our future guests. Given the opportunity, we would be delighted to change your perceptions during a future stay.

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 6월에 1박 숙박함