Outdoor pool, sun loungers
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Reviews of Hotel Rose Sultan

4 out of 5
Hotel Rose Sultan
Ourika Road km11 tassoultante, Marrakech

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 14 reviews" "
Rating 8 - Good. 2 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 3 out of 14 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

3.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Nabil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Good experience
Excellent check-in however room was very dusty and at one point the light in the room didn't work.
Stayed 1 night in Nov 2019

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent retreat from the bustle of Marrakesh
This was our second stay here, after 10 days at the start of 2017. This was a shorter visit, two days only, but once again we had a lovely time. The rooms are spacious and good value (we stayed in the Royal Suite last year and the Junior Suite this time around). The pool is great for kids - and adults - as it's heated, something which many pools in Morocco aren't. There's nice grounds with lots of roses, in addition to a separate jacuzzi, table tennis table, Touareg-style tent, and even a putting green with four holes on. Breakfasts are good, though get a bit samey after a few days (like much of Morocco). Lunch/dinner menu isn't extensive, although the food is decent enough. You can also buy wine/cocktails/beer at reasonable prices as well. The staff, in particular Nasir & Yousef, are great & very friendly. The location is good if you want to get out of the hustle and bustle of central Marrakesh. It's probably a 15-20 min car ride into the centre of town, but that's what we wanted. There's not much else around though so be prepared to sort taxis if you don't have a car. There's good access to the Atlas mountains, and the Ourika Valley is another highlight for us (spectacular gorge with a river running down it, dotted with nuts restaurants and framed by the High Atlas). All in all a great place & one we'll return to again in future!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with friendly staff
Brilliant hotel and well trained staff who will go beyond and above to serve you. The breakfast was nice as that's all I had from the hotel. The only down side is that the hotel is so far away from Marrakech and unless you have your own transport I wouldn't recommend it as a taxi to Marrakech would cost 250 MAD. Otherwise it's little hidden gem and would definitely go back. Thank you Yusuf for helping me throughout my stay and the rest of the staff.
Stayed 1 night in Aug 2017

10/10 Excellent

Gavin, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
I've stayed in lots of nice hotels before all over the world and the service here was truly 5 star I've never bothered to write a review before but I needed to for the Rose Sultan. Believe the reviews and believe the pictures, the hotel is stunning Thank you for making my stay so pleasurable
Stayed 3 nights in Jul 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rien je n’ai pas été car vous avez annulé le voyage il y a 5 mois et vous ne me rembourser pas une honte
Stayed 3 nights in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Amenities
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWFUL GO AWAY
Run fast from there NO CUSTUMER SERVICE
Stayed 6 nights in Feb 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
La chambre n'était pas très propre, poussière etc Coffre fort ne fonctionnait pas Très peu de personnel ( 1 personne faisait tout) Bref pas digne d un 5*
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Ce n'est PS un hôtel, c'est une maison d hôtes
Trop, trop loin de tout. PS de cash machine, service minimum, le garçon de la réception fait tout y compris le service. C'est perdu dans un bout de route ou il n'y a abs3rien à faire au tour à moins de 30 mn de taxi.
Stayed 4 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2017

8/10 Good

C, taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a place that I will come back agsin!
Super pretty rooms! The garden is very pretty too and is equipped with many outdoor activities and plants. The dinner is great too! This is a place that worth staying one more day just to enjoy what the hotel has to offer! The only thing is, there was mostly only one staff when we visited, he was the front door guard, the receptionist, the restaurant waiter, and the house keeping. So there was no full induction on the hotel facilities when we checked in which we really like to have more (we were lucky that we met a very nice gentleman who introduce us the place as he is a friend of the owner). We did experienced difficulties in finding a person when we need some assistance.
Stayed 2 nights in Sep 2017

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Edles Berberhotel mit Schweizer Führung
Sehr entspannend und ruhig. Ein guter Ausgangspunkt um ins Marrokanische Leben einzutauchen.