터키식 목욕탕/함맘, 전신 트리트먼트, 아로마테라피, 바디 랩, 바디 스크럽, 페이셜 트리트먼트

라브란다 타르가 클럽 아쿠아 파크 여행 후기

4 out of 5
라브란다 타르가 클럽 아쿠아 파크
DOUAR BOUCHAREB TARGA, Marrakech, Marrakech

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 173개 이용 후기 중 47개" "
평점 8 - 좋아요. 173개 이용 후기 중 60개" "
평점 6 - 괜찮아요. 173개 이용 후기 중 36개" "
평점 4 - 별로예요. 173개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 173개 이용 후기 중 11개" "

8.0/10

청결 상태

7.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

8/10 - 좋아요

Shahzad

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Decent hotel, it is tucked in secluded area not much surrounding it so you do have to travel a bit to get to shops etc. food variety was not good did get fed up with food jd to eat out. Generally can not go wrong.
2024년 2월에 4박 숙박함
답변 제공: Noureddine Nasri, Resident Manager. 님, 2024년 3월 5일
Dear Shahzad, thank you for choosing Labranda Targa Aqua Parc for your stay. We appreciate your feedback and understand that you felt the food variety could have been better. Rest assured, our team undergoes regular training to ensure the best hygiene practices. We apologize for any inconvenience caused and hope to welcome you back soon.

10/10 - 훌륭해요

Nathalie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel lovely staff but notjing around the hotel
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Khalid

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing
2024년 1월에 3박 숙박함
답변 제공: direction 님, 2024년 1월 24일
Dear Khalid,Thank you for sharing your amazing experience at Labranda Targa Aqua Parc. We appreciate your kind words and are delighted to know that you had a great stay with us. We look forward to welcoming you back soon.Warm regards,Labranda Targa Aqua Parc

4/10 - 별로예요

Duncan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: direction 님, 2024년 1월 24일
We are sorry to read that you didn't appreciate your experience in our hotel. We would appreciate if you can share more about your stay so we can understand what went wrongkind regards

6/10 - 괜찮아요

Imane

좋아요: 직원 및 서비스
Debwrias de ser mas opciones de comida y mas actividades
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Muhammad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good staff nd amazing entertainers Would really recommend this place
2023년 7월에 5박 숙박함

10/10 - 훌륭해요

Tahura

2023년 7월에 8박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: direction 님, 2023년 6월 15일
Thank you for sharing your review and we would be more than happy to welcome you back home againKind regards

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely family resort
2023년 4월에 3박 숙박함
답변 제공: direction 님, 2023년 6월 15일
Thank you for your time and your review, much appreciated and we will be more than happy to welcome you back againsincerely yours

10/10 - 훌륭해요

MS

2023년 2월에 3박 숙박함
답변 제공: direction 님, 2023년 3월 13일
Cher client,Nous vous remercions infiniment pour votre visite, nous serons ravis de vous recevoir de nouveauTrès sincèrement,

6/10 - 괜찮아요

Andy

단체 여행
Great venue. Shocking food! Thank goodness for thr pizza chef. All we ate.
2023년 2월에 3박 숙박함
답변 제공: quality dept 님, 2023년 2월 8일
Thank you dear Andy, We have shared your feedback with the chef and we will do our best to improve the food variety. Thank you again and looking forward to welcoming you again in our hotelKind regards,

10/10 - 훌륭해요

Christian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Grande chambre, douche immense mais manque un peu de lumière à l’intérieur Par contre il manquerait quelques meubles dans la chambre ou étagères dans la salle de bain
답변 제공: direction 님, 2023년 1월 10일
Nous vous remercions infiniment pour votre confiance et le temps que vous avez pris pour partager votre avis. Espérant avoir le plaisir de vous recevoir de nouveauA bientôt

8/10 - 좋아요

Niklas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Labranda
Ett bra hotell i ett tyst område. Bra poolområde. Varierande bufféer och bra tider för de olika måltiderna. Snabb incheckning och mycket bra service från personalen. Stort rum med en bra säng. Rent.
2022년 12월에 2박 숙박함
답변 제공: direction 님, 2022년 12월 29일
Thank you Niklas for your great comment!we will be more than happy to welcome you againKind regards

2/10 - 너무 별로예요

Merwan

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Accueil catastrophique
2022년 11월에 2박 숙박함
답변 제공: direction 님, 2022년 12월 1일
Cher Marwan,Je suis désolée que l'accueil n'ait pas été à votre espérance.En effet, je suis étonnée car notre équipe est formée sur les standards d'un acceuil chaleureux et professionnel envers nos hôtes. De la même façon, notre staff de la reception met tout en oeuvre pour offrir un séjour agréable et mémorable aux différents clients.j'espère que vous nous donnerez une nouvelle chance danc le futur.Sincèrement,

2/10 - 너무 별로예요

Ahmed

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rekommenderas inte
Väldigt dåligt med mat och insekter och småödlor fanns i rummet
2022년 8월에 6박 숙박함

2/10 - 너무 별로예요

Bilal

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
..
2022년 7월에 6박 숙박함
답변 제공: direction 님, 2022년 7월 20일
Cher Bilal, Merci pour votre vote suite à votre expérience parmi nous, cependant, il est clair à travers la note que vous attribué à notre page expedia que votre expérience parmi nous n'ait pas à la hauteur de vos attentes, nous mettons tout en oeuvre pour la satisfaction de nos chers clients et votre satisfaction est notre priorité espérant avoir une seconde chance pour vous satisfaire et vous offrir une expérience mémorable et agréable cordialement

10/10 - 훌륭해요

Meryem

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: direction 님, 2022년 7월 18일
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Labranda. We are glad to learn that you enjoyed the swimming pool and we hope to welcome you again in the next future. Warm regards,

8/10 - 좋아요

MOHAMED 님, Beaverton

2022년 5월에 2박 숙박함

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 5월에 3박 숙박함

6/10 - 괜찮아요

Bilel 님, Doha

단체 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a non-compliant room with what I booked
2021년 11월에 3박 숙박함
답변 제공: Quality Manager 님, 2021년 11월 29일
Dear Bilel, I would appreciate if you can contact me sending me your reservation details in order to check your file and get back to you Thanks jihane.almouatamid@mphotels.com

2/10 - 너무 별로예요

실제 이용하신 고객

2021년 5월에 4박 숙박함
답변 제공: direction 님, 2021년 6월 9일
Bonjour, Tout d'abord, nous tenons à vous remercier d'avoir pris le temps de partager votre avis suite à votre séjour parmi nous. C’est avec une grande attention que nous l’avons lu et nous sommes véritablement navrés d’apprendre que votre expérience n’a pas été à la hauteur de vos attentes. Nous vous proposons de nous contacter si vous souhaitez discuter davantage de votre expérience. Nous serions enchantés de vous accueillir de nouveau lors de votre prochaine visite à Marrakech Bien cordialement,

10/10 - 훌륭해요

MOHAMED

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 3월에 4박 숙박함
답변 제공: Quality Manager 님, 2021년 3월 19일
Thank you for your great feedback, hope to welcome you back soon. Kind regards

10/10 - 훌륭해요

Abderrahim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 2박 숙박함
답변 제공: Direction 님, 2020년 10월 5일
Bonjour Abderrahim, Je vous remercie infiniment d'avoir partagé votre expérience suite à votre séjour à Labranda Rose. Soyez assuré que nous aurons plaisir à vous accueillir de nouveau parmi nous, Dans cette attente, recevez mes cordiales et respectueuses salutations, Bien à vous et très belle journée

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 4박 숙박함
답변 제공: Direction 님, 2020년 9월 10일
Cher client, Je vous remercie d'avoir partagé votre avis suite à votre séjour dans notre hôtel. Nous sommes ravis de constater que vous ayez apprécié votre séjour et votre expérience en général. Nous serons encore plus ravis de recevoir également vos remarques, qui nous seront toujours utiles. Nous espérons que nous aurons une nouvelle opportunité de vous accueillir parmi nous, Dans cette attente, cordiales et respectueuses salutations,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2020년 2월에 7박 숙박함
답변 제공: QM 님, 2020년 4월 1일
Dear valuable guest, Thank you for taking the time to share your experience through your rating on Expedia. We will be more than happy to welcome you back in better circumstances. Kind regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 2월에 3박 숙박함
답변 제공: Quality Manager 님, 2020년 4월 1일
Dear guest, Thank you for taking the time to write about your experience. We are glad you felt fulfilled with our services. It's something we've worked hard on, and we're pleased our efforts resonated with you. If you're already thinking about your next travel to the red city, we would be pleased to get the chance to welcome you again among us. Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean relaxing surroundings. Food is tasty and plentiful. Fresh omelettes and pancakes for breakfast and fresh pizzas at lunch and dinner. Plenty of choice and good for vegetarians too. Rooms cleaned daily. The entertainment team are amazing and work hard day and night. My kids played table tennis, darts, football and archery to name a few of the activities on offer. Free bus into the old and new town daily. The only thing we found disappointing was the pools were icy cold however it is February so perhaps that’s unavoidable. This didn’t stop people having fun on the slides though. Would recommend this hotel.
2020년 1월에 4박 숙박함
답변 제공: quality Manager 님, 2020년 4월 1일
Dear guest, Thank you for taking the time to write about your experience. We are glad you felt fulfilled with our services. It's something we've worked hard on, and we're pleased our efforts resonated with you. If you're already thinking about your next travel to the red city (Marrakech), we would be pleased to get the chance to welcome you again among us. Best regards,

10/10 - 훌륭해요

Jozsef

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome as all food incuded
Awesome experience as not only the breakfast but all food included, and all in very good quality and choice. Check in was a bit hectic as a very big group of us arrived, but when it was sorted, general a good experience. Taxi ride to the city costs around 100 Dirham, but the hotel also have a shuttle. Walking distance there is nothing much to do. Parking is ample
2020년 2월에 1박 숙박함
답변 제공: Quality Manager 님, 2020년 4월 1일
Dear Jozsef , Thank you for taking the time to write about your experience. We are glad you felt fulfilled with our services. It's something we've worked hard on, and we're pleased our efforts resonated with you. If you're already thinking about your next travel to Marrakech, we would be pleased to get the chance to welcome you again among us. Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, spacious rooms. Lots of choice & variety of food at lunch and dinner. Was lovely to enjoy time on the slides but also spend some time relaxing around the quieter adult pool.
2019년 8월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
2020년 1월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

2020년 1월에 4박 숙박함

4/10 - 별로예요

실제 이용하신 고객

단체 여행, 가족 여행
별로예요: 직원 및 서비스
The Accommodation was very chaotic and not so clean. There was no explanation of the hotel. The reception didn’t ordered taxis if some were needed. They just ordered their own shuttle company they work with wich did cost 2x more at least and wasnt always available. Once we waited for it as it came we drove with it to the coty and on our way we had to drive vac you have no wifi. Only in the reception and restaurant area and its always cold and windy there. the food is ok: Not really good but also not very bad, but I would never recommend that hotel again. Massages and Hamam are awful! The Hamam is cold it smells bad and is not hygienic even so its expansive. I booked a massage the woman let the roo open, everybody could watch and it was cold. As I asked her to close the room she hold my fingers and put it to her body to show me that she was sweating. This was disgusting! NYE buffet and show was the worst I have ever seen!
2019년 12월에 3박 숙박함
답변 제공: Quality Manager 님, 2020년 1월 13일
Dear guest, Thank you for your comments on your new year stay on 2019. I am deeply sorry to know that your experience in our hotel was not up to your expectations. Be assured that the well being of our guests is our priority. The necessary investigation are on process in regards to the unacceptable treatment you mentioned in your comment about the SPA. We do apologize for this behavior. The management will do the necessary. We can assure you that it will not repeat. We fully understand your dissatisfaction and as such I invite you to give us another chance to welcome for a better experience in order to restore your trust in us. I am also sad to observe that you keep a painful memory of your stay and also, if you go back to Marrakech, our best wish il to bring you a wonderful and perfect stay. It is a shame that our current staff at the resorts receives a comment with a score that does not represent their work. However, we are all ready to welcome you again with open arms. I remain at your disposal to discuss furthermore your experience. Best Regards, Jihane Al Mouatamid Quality Manager MPH Morocco

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
parfait
2019년 12월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
Les repas sont très limité et très peu variées j ai connu des hôtel beaucoup mieux a Marrakech
2019년 12월에 5박 숙박함

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
The staff of the Labranda hotel have a lot to learn when it comes to customer service.
2019년 10월에 5박 숙박함
답변 제공: Management 님, 2019년 12월 23일
Dear Guest, We thank you very much for sharing your feedback after your experience with us. We regret that your stay did not reach your level of expectations. Your comment is very valuable feedback, however and as we pay attention to the guests points of view, we would appreciate if you can give us more information that will help us to improve the quality of the services we deliver. The team is trained regularly on the guest relationship and customer service We would appreciate if you can explain what went wrong during your stay with us and we promise that we will do the necessary. We will continue working in improving the quality of our services in order to always be better to fit all your expectations. We are looking forward to welcome you back in our resorts. Kind regards,

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ayoul
séjour désagréables , les repas pas à la hauteur et la cerise sur le gâteau on a été volé dans cette hôtel, la réception donne les clés des chambres à d'autres personnes qui rentrent pour vous voler et ça été confirmé vu qu'après plusieurs négociations on a pu récupérer ce qui nous a été volé .et bien sur la direction nous a traité de menteurs. qualité prix et prestation elle est nule
2019년 7월에 7박 숙박함
답변 제공: Direction générale 님, 2019년 8월 5일
Bonjour, Nous sommes tous surpris de lire votre commentaire, La direction générale ainsi que l'équipe de la réception vous a présenté toute l'assistance et l'accompagnement nécessaire pendant l'enquête qui a été effectuée par les autorités compétentes; il s'est avéré qu'il s'agissait d'une affaire entre familles avec un enfant de passage.. et que la réception n'a jamais remis les clés à des étrangers.. Nous mettons tout en oeuvre pour offrir à nos clients le confort et la sécurité pendant leurs séjours parmi nous. Bien à vous

10/10 - 훌륭해요

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가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bon moment personnel au petit soin au top, chambre propre, très bon self et restaurant
2019년 7월에 3박 숙박함

2/10 - 너무 별로예요

Sarah

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
BEWARE - I WISH I HAD READ THE BAD REVIEWS
I'm not usually someone that would write a negative review but I can honestly say this is the worst hotel I have ever stayed in. After an extremely slow and tedious check in we headed straight to get some food. The quality of food seemed to be ok however we soon learned it was vey repetitive with very little variety over the week we spent there. That same evening both my friend and I started to have extremely bad stomachs and my friend could not stop being sick. It got so bad that we had to get a doctor to come to our hotel to give her some medicine to stop being sick. The bad stomach continued the whole week and I literally ended up eating just bread and butter because I couldn't bare to eat anything else and get sick again. The "day bar" outside is completely swarmed with wasps, I mean about 500 wasps. You can't even stand close to the bar without being surrounded. One evening we requested for a taxi to be booked for us for 30 minutes time, the receptionist agreed and we came down 30 minutes later. When approaching the receptionist if our taxi had arrived he did not even acknowledge that we were there and carried on doing other things. This was extremely frustrating so I asked again if he had booked the taxi to which he replied "no, i'm very busy" ..even though we had called 30 minutes prior. This was extremely rude and unprofessional and made us late for the place we were visiting. The only positive that I can say about this hotel is the waiters in the canteen!
2019년 6월에 6박 숙박함

4/10 - 별로예요

Nordine

별로예요: 직원 및 서비스, 객실의 편안함
Mauvaise expérience
Personnels froid et désintéressés
2019년 6월에 3박 숙박함
답변 제공: Quality Department 님, 2019년 6월 17일
Cher Monsieur, Nous souhaitons avant toute chose vous remercier d'avoir pris le temps de partager vos impressions suite à votre séjour parmi nous. Nous mettons tout en œuvre chaque jour pour satisfaire les exigences de nos clients. Nous sommes par ailleurs profondément désolés que votre expérience de l’hôtel n’ait pas été à la hauteur de vos espérances, et vous remercions de nous en avoir fait part, nous permettant ainsi d’identifier les imperfections qui vous ont marquées et qui, de toute évidence, nécessitent toute notre attention. Nous avons bien pris note de votre impression quant au service et nous ne manquerons pas de prendre en considération vos remarques. Nous espérons que vous nous donnerez l’opportunité de vous prouver lors d’un prochain séjour que la qualité de notre établissment dépasse vos attentes. Vous renouvelant mes plus sincères regrets et dans l’attente du grand plaisir de vous accueillir de nouveau prochainement parmi nous, je vous prie d’agréer, Cher Monsieur, l’expression de mes sentiments les meilleurs.

8/10 - 좋아요

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단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
l'équipe d'animations au top !!! mais le personnel d'accueil de l’hôtel pas très aimable...
2019년 5월에 8박 숙박함
답변 제공: Jihane Al Mouatamid, Country Quality Manager 님, 2019년 6월 14일
Cher hôte, Je tiens à vous remercier pour votre recommandation chaleureuse au sujet de notre établissement. Merci de souligner nos points forts tels que l'animation. L'acceuil et l'accompagnement de nos chers hôtes est notre priorité et votre remarque est bien notée et sera discutée avec les concernés. J'espère de tout cœur vous recevoir à nouveau très prochainement afin que vous ayez l'opportunité de tester les prestations dont vous n'avez pas pu profiter sur ce séjour. Nous vous recevrons une fois encore avec beaucoup de plaisir. Dans cette attente. Cordialement,

6/10 - 괜찮아요

Matze

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An den Bars gab es leider alle Getränke aus Plastikgläsern, ebenso beim Frühstück aus Pappbechern. Die Kellner sind stets bemüht und flink aber immer unterbesetzt, so dass es immer wieder lange Warteschlangen an den Getränkeausgaben gab.
2019년 5월에 2박 숙박함
답변 제공: QM 님, 2019년 6월 14일
Hi Matze, Ich möchte mich für Ihre herzliche Empfehlung zu unserer Einrichtung bedanken. Vielen Dank, dass Sie unsere Stärken wie die Professionalität unserer Mitarbeiter hervorheben. Ich möchte jedoch klarstellen, dass wir aus Sicherheitsgründen Becher und Polycarbonatgläser in unserer Poolbar haben Ich hoffe sehr, Sie bald wieder zu sehen, damit Sie die Gelegenheit haben, die Vorteile zu testen, die Sie auf dieser Reise nicht genießen konnten. Wir werden Sie gerne wieder empfangen. Auf dieses Warten. Mit freundlichen Grüßen,

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
J’ai passer un super séjour dans cette hôtel , Les animations étais vraiment top un grand merci à eux et à la petite animatrice hanna qui était super gentille toujours souriante et sans oublier tout les animateurs qui etait génial ! Je reviendrai !
2019년 1월에 6박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 2박 숙박함
답변 제공: General Manager 님, 2019년 1월 20일
Dear guest, Thank you for staying at our resorts and sharing your rating with us. We take every comment of our valuable guests very important for our improvement. Looking forward to welcoming you in the near future in order to better serve you. Kind regards

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
bon rapport qualité prix mais aucune animation ,le repas du nouvel an en supplement!!! assez loin du centre et mal desservi mais très arrangeant pour manger à l'arrivee et au depart on peut rester jusqu'au dernier moment.
2018년 12월에 5박 숙박함
답변 제공: Quality Manager 님, 2019년 1월 5일
Cher hôte, Nous vous remercions d'avoir partagé votre avis suite à votre séjour à notre hôtel. Nous sommes désolés de lire que votre séjour n'a pas répondu à vos attentes. Nous travaillerons sur tous les aspects afin d'améliorer la qualité de notre service, que nous voulons excellente en toute circonstance. Nous espérons avoir une deuxième opportunité pour vous accueillir à l'un des hôtels Labranda à Marrakech. Cordialement,

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Personnel aux petits soins. Hôtel accueillant. Que du bonheur. 20 sur 10
2018년 12월에 5박 숙박함
답변 제공: Quality Manager 님, 2019년 1월 5일
Cher hôte, Nous vous remercions d'avoir partagé votre avis après votre séjour à notre hôtel. Nous sommes très heureux de lire que votre visite a satisfait toutes vos attentes. Nous avons le plaisir de vous informer que nous continuerons à appliquer tous nos efforts dans le but d'améliorer constamment la qualité de notre service. Nous espérons avoir l'opportunité de vous accueillir à nouveau très prochainement. Cordialement,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Tout et propre juste dessu par les lit qui ete des lit une personne
2018년 12월에 3박 숙박함
답변 제공: Quality Manager 님, 2018년 12월 29일
Cher hôte, Quel joie de découvrir votre commentaire ! Nous sommes très heureux que votre expérience au sein de notre hôtel ait été à la hauteur de vos attentes. Nous espérons que vous en garderez un excellent souvenir. Je ne manquerai pas de partager chacun de vos compliments et remarques avec toutes nos équipes. Au plaisir de vous accueillir prochainement, Très sincèrement,

8/10 - 좋아요

Simohamed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bon hôtel à recommandé
Séjour agréable tous les services sont très soignés Personnel,propreté,restauration,situation géographique Je reviendrai certainement Merci
2018년 12월에 5박 숙박함
답변 제공: Quality Manager 님, 2018년 12월 26일
Cher Simohamed, Nous vous remercions pour votre retour. Nous sommes ravis que notre équipe ait été à la hauteur de sa réputation et que vous ayez trouvé la chambre et les différents services à votre goût. Au plaisir de vous revoir très prochainement à Marrakech ! Cordialement,

10/10 - 훌륭해요

Kalema

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing experience
It was amazing I really enjoyed it . Very pretty hotel .
2018년 10월에 6박 숙박함
답변 제공: General Manager 님, 2018년 11월 7일
Hi Kalema, What a pleasure to read a comment like yours ! First of all we would like to thank you for the time you used to share your feedback following your stay at the Hotel. We are very delighted that you appreciated your Labranda experience. Reaching your satisfaction is a challenge every day. That is why we are really glad that your stay fulfilled all your expectations. We look forward to welcoming you back. Best Regards,